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Red Blue Blur Ideas
developed by:
Marketing
Attribution
-
Who Is The
Channel Hero?
Muizz is a strong believer in using data & technology to
take businesses to the next level. Since joining RBBI in
2017 as an Analytics Specialist, he has worked with
multiple local and regional brands, helping them use their
data better and delivering game-changing insights.
When he isn’t working or busy with coursework from his
Master’s Degree program, he spends his time reading,
playing videogames, annoying his neighbours while
practicing on his saxophone, and trying to fulfil his lifelong
dream of dunking a basketball
Moyosore is the paid media technology specialist at RBBi
focusing on automation & business processes improvement. He
works across several local and regional brands with the aim of
boosting awareness and conversion performance.
In his spare time, he crushes at the ping pong table, plays the
trumpet, and bores his friends and family about Manchester
United, cars and philosophy.
Who is the Real Hero?
ATTRIBUTION MODELLING
Key Concepts
WHO GETS THE CREDIT??
ATTRIBUTION
Key Concepts
HOW DO WE DISTRIBUTE THE CREDIT
ATTRIBUTION MODEL
Key Concepts
THE JOURNEY TO THE CONVERSION
CONVERSION PATH
There Are Different Types
Online - OfflineCross-Device
ATTRIBUTION MODELLING?
Benefits
UNDERSTAND
Why Attribution Models?
EVALUATE VALIDATE
The Management can make better decisions
By
Allocating revenue appropriately
So
The Business saves cost and generates more revenue
EXPLAINED
Maria
A Typical Customer Journey
Skip Ad
Dynamic Ad
Organic
Introducing Maria
What Channel Drove Her Final Purchase?
Assigning Credit With Different Models
Last (Direct) Interaction
100%
OF CREDIT
TO FINAL TOUCHPOINT
Organic
Last (Direct) Interaction
100%
OF CREDIT
TO FINAL TOUCHPOINT
Short consideration/buying cycle
Ignores all previous touchpoints
Organic
Last (Direct) Interaction
100%
OF CREDIT
TO FINAL TOUCHPOINT
Short consideration/buying cycle
Ignores all previous touchpoints
Organic
Last (Non-Direct) Interaction
100%
OF CREDIT
TO FINAL TOUCHPOINT
(Excluding Direct Traffic)
Organic
Last (Non-Direct) Interaction
100%
OF CREDIT
TO FINAL TOUCHPOINT
(Excluding Direct Traffic)
See most influential marketing effort
Ignores impact of Direct
Organic
Last (Non-Direct) Interaction
100%
OF CREDIT
TO FINAL TOUCHPOINT
(Excluding Direct Traffic)
See most influential marketing effort
Ignores impact of Direct
Organic
Last (Non-Direct) Interaction
100%
OF CREDIT
TO FINAL TOUCHPOINT
(Excluding Direct Traffic)
See most influential marketing effort
Ignores impact of Direct
Organic
Last (Insert Channel Here) Click
100%
OF CREDIT
TO LAST INTERACTION WITH SPECIFIC
CHANNEL
Organic
Last (Insert Channel Here) Click
100%
OF CREDIT
TO LAST INTERACTION WITH SPECIFIC
CHANNEL
See where a specific campaign had
any influence on conversions
Completely ignores all previous
or subsequent interactions
Organic
Last (Insert Channel Here) Click
100%
OF CREDIT
TO LAST INTERACTION WITH SPECIFIC
CHANNEL
See where a specific campaign had
any influence on conversions
Completely ignores all previous
or subsequent interactions
Organic
Last (Insert Channel Here) Click
100%
OF CREDIT
TO LAST INTERACTION WITH SPECIFIC
CHANNEL
See where a specific campaign had
any influence on conversions
Completely ignores all previous
or subsequent interactions
Organic
First Interaction
100%
OF CREDIT
TO FIRST INTERACTION
Organic
First Interaction
100%
OF CREDIT
TO FIRST INTERACTION
See what channels drove initial
awareness
Completely ignores all
subsequent interactions
Organic
First Interaction
100%
OF CREDIT
TO FIRST INTERACTION
See what channels drove initial
awareness
Completely ignores all
subsequent interactions
Organic
First Interaction
100%
OF CREDIT
TO FIRST INTERACTION
See what channels drove initial
awareness
Completely ignores all
subsequent interactions
Organic
LinearLinear
CREDIT
SHARED EVENLY
AMONGST ALL TOUCHPOINTS
Organic
LinearLinear
CREDIT
SHARED EVENLY
AMONGST ALL TOUCHPOINTS
Good Starting Point for Multichannel
Attribution
Not great for optimisation
Organic
LinearLinear
CREDIT
SHARED EVENLY
AMONGST ALL TOUCHPOINTS
Good Starting Point for Multichannel
Attribution
Not great for optimisation
Organic
LinearLinear
CREDIT
SHARED EVENLY
AMONGST ALL TOUCHPOINTS
Good Starting Point for Multichannel
Attribution
Not great for optimisation
Organic
LinearTime Decay / Sensitive
TOUCHPOINTS
CLOSER TO
CONVERSION
GET MORE CREDIT
Organic
LinearTime Decay / Sensitive
TOUCHPOINTS
CLOSER TO
CONVERSION
GET MORE CREDIT
Recognizes all touchpoints leading to
conversion
Undervalues the channels that
drove initial awareness
Organic
LinearTime Decay / Sensitive
TOUCHPOINTS
CLOSER TO
CONVERSION
GET MORE CREDIT
Recognizes all touchpoints leading to
conversion
Undervalues the channels that
drove initial awareness
Organic
LinearTime Decay / Sensitive
TOUCHPOINTS
CLOSER TO
CONVERSION
GET MORE CREDIT
Recognizes all touchpoints leading to
conversion
Undervalues the channels that
drove initial awareness
Organic
Position BasedPosition-Based
MOST CREDIT
SPLIT BETWEEN
FIRST AND LAST
TOUCHPOINT
MID-FUNNEL TOUCHPOINTS GET REMAINING
CREDIT
Organic
Position BasedPosition-Based
MOST CREDIT
SPLIT BETWEEN
FIRST AND LAST
TOUCHPOINT
MID-FUNNEL TOUCHPOINTS GET REMAINING
CREDIT
Recognizes all touchpoints leading to
conversion
Might undervalue mid-funnel
touchpoints and overvalue first
and last touchpoints
Organic
Position BasedPosition-Based
MOST CREDIT
SPLIT BETWEEN
FIRST AND LAST
TOUCHPOINT
MID-FUNNEL TOUCHPOINTS GET REMAINING
CREDIT
Recognizes all touchpoints leading to
conversion
Might undervalue mid-funnel
touchpoints and overvalue first
and last touchpoints
Organic
Data-Driven
USES YOUR DATA
TO GENERATE A
CUSTOM MODEL
Organic
Data-Driven
USES YOUR DATA
TO GENERATE A
CUSTOM MODEL
It’s customized to your customers
and your business
Consistently needs significant
amount of data
Organic
Data-Driven
USES YOUR DATA
TO GENERATE A
CUSTOM MODEL
It’s customized to your customers
and your business
Consistently needs significant
amount of data
Organic
OFFLINE?
The Dream Scenario
DMP, CRM,
Call Center
Data
Offline to
Online Match
Advanced
Attribution
Optimization
What You Can Do
Coupon Code
Vanity URL
3rd Party Tools
Econometric Models
ON ATTRIBUTION
Within Google Analytics
Within DoubleClick Campaign Manager
HERO?
There Is No One-size-fits-all Solution
➢ Align your choice with your own unique
digital strategy and data
➢ Whatever you decide, ensure it’s for the
mid-to-long run
➢ You don’t want to keep switching models,
else everything is going to become skewed
Choosing The Right Model For Your Business
DO
➢ Create a customer journey map
➢ Consider the industry
➢ Let the campaign objectives be a key
driver
➢ Refer to the business question
➢ Be prepared to pivot
Choosing The Right Model For Your Business
DO NOT
➢ Rush the process
➢ Stick with last click attribution when your
sales cycle is lengthy
➢ Disregard multi-touch attribution because
single-touch is ‘easier’
➢ Use a “one size fits all” approach with
attribution models
➢ Ignore the data gathered from attribution
to constantly alter channel investment
➢ Forget the importance of continuous
monitoring and analysis
TAKEAWAYS
➢ Attribution modeling is a good way to understand the performance of your digital campaigns.
➢ It provides a means of analyzing your Return on Investment (ROI)
➢ Your model should inform how you value your various marketing channels
➢ These models are available in the various Web Analytics platforms
➢ Google Analytics gives you the ability to compare the effects of these models against one another
5 Takeaways
QUESTIONS??
Red Blue Blur Ideas DMCC
1406, Jumeirah Business Centre 3 (JBC3), Cluster Y,
Jumeirah Lake Towers (JLT) Dubai, UAE
P.O. Box: 334318
Thank You

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Marketing attribution - who is the channel hero - Muizz Yusuf & Moyo Fagunwa - RBBi

  • 1. Red Blue Blur Ideas developed by: Marketing Attribution - Who Is The Channel Hero?
  • 2. Muizz is a strong believer in using data & technology to take businesses to the next level. Since joining RBBI in 2017 as an Analytics Specialist, he has worked with multiple local and regional brands, helping them use their data better and delivering game-changing insights. When he isn’t working or busy with coursework from his Master’s Degree program, he spends his time reading, playing videogames, annoying his neighbours while practicing on his saxophone, and trying to fulfil his lifelong dream of dunking a basketball
  • 3. Moyosore is the paid media technology specialist at RBBi focusing on automation & business processes improvement. He works across several local and regional brands with the aim of boosting awareness and conversion performance. In his spare time, he crushes at the ping pong table, plays the trumpet, and bores his friends and family about Manchester United, cars and philosophy.
  • 4. Who is the Real Hero?
  • 6. Key Concepts WHO GETS THE CREDIT?? ATTRIBUTION
  • 7. Key Concepts HOW DO WE DISTRIBUTE THE CREDIT ATTRIBUTION MODEL
  • 8. Key Concepts THE JOURNEY TO THE CONVERSION CONVERSION PATH
  • 9. There Are Different Types Online - OfflineCross-Device
  • 11. Benefits UNDERSTAND Why Attribution Models? EVALUATE VALIDATE The Management can make better decisions By Allocating revenue appropriately So The Business saves cost and generates more revenue
  • 13. Maria A Typical Customer Journey Skip Ad Dynamic Ad Organic
  • 14. Introducing Maria What Channel Drove Her Final Purchase?
  • 15. Assigning Credit With Different Models
  • 16. Last (Direct) Interaction 100% OF CREDIT TO FINAL TOUCHPOINT Organic
  • 17. Last (Direct) Interaction 100% OF CREDIT TO FINAL TOUCHPOINT Short consideration/buying cycle Ignores all previous touchpoints Organic
  • 18. Last (Direct) Interaction 100% OF CREDIT TO FINAL TOUCHPOINT Short consideration/buying cycle Ignores all previous touchpoints Organic
  • 19. Last (Non-Direct) Interaction 100% OF CREDIT TO FINAL TOUCHPOINT (Excluding Direct Traffic) Organic
  • 20. Last (Non-Direct) Interaction 100% OF CREDIT TO FINAL TOUCHPOINT (Excluding Direct Traffic) See most influential marketing effort Ignores impact of Direct Organic
  • 21. Last (Non-Direct) Interaction 100% OF CREDIT TO FINAL TOUCHPOINT (Excluding Direct Traffic) See most influential marketing effort Ignores impact of Direct Organic
  • 22. Last (Non-Direct) Interaction 100% OF CREDIT TO FINAL TOUCHPOINT (Excluding Direct Traffic) See most influential marketing effort Ignores impact of Direct Organic
  • 23. Last (Insert Channel Here) Click 100% OF CREDIT TO LAST INTERACTION WITH SPECIFIC CHANNEL Organic
  • 24. Last (Insert Channel Here) Click 100% OF CREDIT TO LAST INTERACTION WITH SPECIFIC CHANNEL See where a specific campaign had any influence on conversions Completely ignores all previous or subsequent interactions Organic
  • 25. Last (Insert Channel Here) Click 100% OF CREDIT TO LAST INTERACTION WITH SPECIFIC CHANNEL See where a specific campaign had any influence on conversions Completely ignores all previous or subsequent interactions Organic
  • 26. Last (Insert Channel Here) Click 100% OF CREDIT TO LAST INTERACTION WITH SPECIFIC CHANNEL See where a specific campaign had any influence on conversions Completely ignores all previous or subsequent interactions Organic
  • 27. First Interaction 100% OF CREDIT TO FIRST INTERACTION Organic
  • 28. First Interaction 100% OF CREDIT TO FIRST INTERACTION See what channels drove initial awareness Completely ignores all subsequent interactions Organic
  • 29. First Interaction 100% OF CREDIT TO FIRST INTERACTION See what channels drove initial awareness Completely ignores all subsequent interactions Organic
  • 30. First Interaction 100% OF CREDIT TO FIRST INTERACTION See what channels drove initial awareness Completely ignores all subsequent interactions Organic
  • 32. LinearLinear CREDIT SHARED EVENLY AMONGST ALL TOUCHPOINTS Good Starting Point for Multichannel Attribution Not great for optimisation Organic
  • 33. LinearLinear CREDIT SHARED EVENLY AMONGST ALL TOUCHPOINTS Good Starting Point for Multichannel Attribution Not great for optimisation Organic
  • 34. LinearLinear CREDIT SHARED EVENLY AMONGST ALL TOUCHPOINTS Good Starting Point for Multichannel Attribution Not great for optimisation Organic
  • 35. LinearTime Decay / Sensitive TOUCHPOINTS CLOSER TO CONVERSION GET MORE CREDIT Organic
  • 36. LinearTime Decay / Sensitive TOUCHPOINTS CLOSER TO CONVERSION GET MORE CREDIT Recognizes all touchpoints leading to conversion Undervalues the channels that drove initial awareness Organic
  • 37. LinearTime Decay / Sensitive TOUCHPOINTS CLOSER TO CONVERSION GET MORE CREDIT Recognizes all touchpoints leading to conversion Undervalues the channels that drove initial awareness Organic
  • 38. LinearTime Decay / Sensitive TOUCHPOINTS CLOSER TO CONVERSION GET MORE CREDIT Recognizes all touchpoints leading to conversion Undervalues the channels that drove initial awareness Organic
  • 39. Position BasedPosition-Based MOST CREDIT SPLIT BETWEEN FIRST AND LAST TOUCHPOINT MID-FUNNEL TOUCHPOINTS GET REMAINING CREDIT Organic
  • 40. Position BasedPosition-Based MOST CREDIT SPLIT BETWEEN FIRST AND LAST TOUCHPOINT MID-FUNNEL TOUCHPOINTS GET REMAINING CREDIT Recognizes all touchpoints leading to conversion Might undervalue mid-funnel touchpoints and overvalue first and last touchpoints Organic
  • 41. Position BasedPosition-Based MOST CREDIT SPLIT BETWEEN FIRST AND LAST TOUCHPOINT MID-FUNNEL TOUCHPOINTS GET REMAINING CREDIT Recognizes all touchpoints leading to conversion Might undervalue mid-funnel touchpoints and overvalue first and last touchpoints Organic
  • 42. Data-Driven USES YOUR DATA TO GENERATE A CUSTOM MODEL Organic
  • 43. Data-Driven USES YOUR DATA TO GENERATE A CUSTOM MODEL It’s customized to your customers and your business Consistently needs significant amount of data Organic
  • 44. Data-Driven USES YOUR DATA TO GENERATE A CUSTOM MODEL It’s customized to your customers and your business Consistently needs significant amount of data Organic
  • 46. The Dream Scenario DMP, CRM, Call Center Data Offline to Online Match Advanced Attribution Optimization
  • 47. What You Can Do Coupon Code Vanity URL 3rd Party Tools Econometric Models
  • 51. HERO?
  • 52. There Is No One-size-fits-all Solution ➢ Align your choice with your own unique digital strategy and data ➢ Whatever you decide, ensure it’s for the mid-to-long run ➢ You don’t want to keep switching models, else everything is going to become skewed
  • 53. Choosing The Right Model For Your Business DO ➢ Create a customer journey map ➢ Consider the industry ➢ Let the campaign objectives be a key driver ➢ Refer to the business question ➢ Be prepared to pivot
  • 54. Choosing The Right Model For Your Business DO NOT ➢ Rush the process ➢ Stick with last click attribution when your sales cycle is lengthy ➢ Disregard multi-touch attribution because single-touch is ‘easier’ ➢ Use a “one size fits all” approach with attribution models ➢ Ignore the data gathered from attribution to constantly alter channel investment ➢ Forget the importance of continuous monitoring and analysis
  • 56. ➢ Attribution modeling is a good way to understand the performance of your digital campaigns. ➢ It provides a means of analyzing your Return on Investment (ROI) ➢ Your model should inform how you value your various marketing channels ➢ These models are available in the various Web Analytics platforms ➢ Google Analytics gives you the ability to compare the effects of these models against one another 5 Takeaways
  • 58. Red Blue Blur Ideas DMCC 1406, Jumeirah Business Centre 3 (JBC3), Cluster Y, Jumeirah Lake Towers (JLT) Dubai, UAE P.O. Box: 334318 Thank You