SlideShare a Scribd company logo
Marketingasa
GrowthEngine
MayurGupta,CMOFreshly
@inspiremartech
Proprietary & Confidential 2
Mad Men!
Marketing = Brand Product = Growth
Growth
Growth
Marketing
Digital
Marketing
Mobile
Marketing
Marketing
Content
Marketing
Data Driven
Marketing
Brand
Marketing
Performance
Marketing
“Market to Grow”
Shouldn't we always just
Grow the
Brand
Grow
User Base
Grow
User Value
Inter-
twined
If you’re a StartUp
Proprietary & Confidential 14
Stop Confusing Marketing’s
Outcomes vs Outputs
Proprietary & Confidential
Spotify SUBS
CURRENT
MAU
Total
Addressable
Market
Spotify SUBS
CURRENT
MAU
You don’t
have the right
to win
CURRENT
MAU
1. Inspire & Influence -
Create
Demand
CURRENT
MAU
2. Ready & Waiting -
Capture
Demand
CURRENT
MAU
3. Already here
Retain
Demand
Create
Demand
Art
Science
Capture &
Retain
Demand
Proprietary & Confidential 21
The How
1. Purpose &
Mission of
Marketing
2. Build & Wire Parts of the
Engine
Build All Parts
Systems Thinking
3. Define Success
Against Outcomes
Journey from
Non Measurable
to Measurable
Marketing
Incrementality of
Marketing
ATL
BTL
ADDRESSABILITY x MEASURABILITY
ATL
BTL
ADDRESSABILITY x MEASURABILITY
CREATING
DEMAND
CAPTURING
DEMAND
RETAINING
DEMAND
80
20?
20
80
Measuring Outcomes
Leading vs
Lagging Indicators
Purpose — Understanding Core Value
Proposition for your Product, without
this your product will not exist
Core Action — The one action you
want your users to take as soon as
possible
Cycle — How often/frequently do you
want them to take that action
Proprietary & Confidential
Attributableregistrations Weekly spend
Scales slowly
Scales well
No returns,
need more demand
Find diminishing
returns through
testing & learning.
Channel Threshold Experiment
Paid Social - $X00K/Week
(30% budget increase)
4. Understand the

Why behind the What
User Obsession
ONE HUMAN BEING
Email
Mom
Mobile
Mom
Social
Mom
eComm
Mom
Retail
Mom
MANAGED AS 5 DIFFERENT HUMANS
You Think You Know Her, You Really Don’t
theWhy behind the What
5. From Campaigns
to Always-On
Product’s Valley of Death
CAMPAIGN 1
CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4
Marketing’s Valley of Death
The Always-On Engine working in
tandem in key moments
From

Perfection in marketing, to
Experimentation
Let’s Run The
Engine
Grow the Brand
Customer’s
Beliefs
Brand’s
Beliefs
Common
Purpose
I want good
fast food
We believe in
fast food with
integrity
Fast Food Doesn’t Have To Be Bad
Grow Your Brand
GrowTheUserBase
CORE PRODUCT
EXPERIENCE
IS YOUR BRAND
YOUR USERS
THE REAL PROTAGONIST
YOUR CULTURE
BECOMES THE BRAND
USE USER’s DATA
TO SHARE THEIR STORIES
BUILD TRUST
INFLUENCE CULTURE
EXPRESS & SHARE
THEIR STORIES
BUILD HABIT
Start Up
Phase
Grow Your Brand
GrowTheUserBase
CORE PRODUCT
EXPERIENCE
IS YOUR BRAND
YOUR USERS
THE REAL PROTAGONIST
YOUR CULTURE
BECOMES THE BRAND
USE USER’s DATA
TO SHARE THEIR STORIES
BUILD TRUST
INFLUENCE CULTURE
EXPRESS & SHARE
THEIR STORIES
BUILD HABIT
Start Up
Phase
Grow Your Brand
GrowTheUserBase
CORE PRODUCT
EXPERIENCE
IS YOUR BRAND
YOUR USERS
THE REAL PROTAGONIST
YOUR CULTURE
BECOMES THE BRAND
USE USER’s DATA
TO SHARE THEIR STORIES
BUILD TRUST
INFLUENCE CULTURE
EXPRESS & SHARE
THEIR STORIES
BUILD HABIT
Start Up
Phase
Grow Your Brand
GrowTheUserBase
CORE PRODUCT
EXPERIENCE
IS YOUR BRAND
YOUR USERS
THE REAL PROTAGONIST
YOUR CULTURE
BECOMES THE BRAND
USE USER’s DATA
TO SHARE THEIR STORIES
BUILD TRUST
INFLUENCE CULTURE
EXPRESS & SHARE
THEIR STORIES
BUILD HABIT
Start Up
Phase
Grow the User Value
“Right message to the
right person
at the right time
through the right
channel”
“Right message to the
right person
at the right time
through the right
channel”
“Right message to the
right person
at the right time
through the right
channel”
EatHealthy!
MayurGupta,CMOFreshly
@inspiremartech

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De-risk Your Digital Evolution - Hannah Grap
 

Marketing As a Growth Engine