Mark McCormack is an IT professional with over 20 years of experience partnering with business units to deliver consumer-facing, business-to-business, and intranet websites. He has extensive experience leading teams and managing projects from strategic planning through implementation at Mattel, Inc. / Fisher-Price, Inc. where he delivered solutions such as e-commerce sites, portals, and custom applications.

1. Mark McCormack<br />33 Falconcrest Lane Orchard Park, NY 14127 716-479-4922 (cell) markmccormack@msn.com<br />Information Technology Professional<br /> Strategic/Tactical Planning Resource Management Process Reengineering<br /> Development in .NET Global/Diverse Technical Team Leadership SharePoint development, governance and training<br />Extensive IT experience in a Fortune 500 consumer products organization. Expert in design and delivery of cost-effective, high-performance technology solutions. Ten years experience partnering with business units to successfully deliver consumer-facing, business-to-business and intranet websites. <br />Work Chronology<br />Mattel, Inc. / Fisher-Price, Inc., East Aurora, NY 1988 - 2011<br />Lead Systems Analyst, Information Technology-Systems Development (2008-2011)<br />Acting Manager, Information Technology – Systems Development – Web Group (2009 – 2009)<br />Enterprise Architecture, Information Technology (2006 – 2008)<br />Business Analyst and Product Team support (2004 – 2006)<br />Systems Analyst and Programming/Developer positions (1988 – 2004)<br />Key Leadership & Accomplishments<br />Lead Systems Analyst, Information Technology (2008-2011)<br />Responsible for managing and coordinating core tactical activities for Mattel websites: consumer relations self-service; ecommerce site for small parts ordering; business-to-business extranet for small retailer ordering; and internal portals and sites supporting functional areas. Duties include supporting the business user community, building out new functionality, implementing new applications, directing vendor and internal resources, configuration and administration of content management systems, and maintaining standards.<br />www.mattel.com<br />service.mattel.com<br />www.store.mattel.com<br />www.mattelpartners.com<br />Intranet web sites (.NET and ASP) <br />SharePoint (2003 and 2007) Intranet portal and sites<br />Selected Accomplishments<br />Proven record of delivering intranet and extranet business portals and solutions using .NET, SharePoint and content management infrastructure to minimize development requirements and maximize user self-sufficiency.<br />Implemented PCI rules and protections to our online e-commerce applications.<br />Navigated and applied ITIL processes and best practices to the web group.<br />Partnered with the business to deliver custom portal for our Design group using the Microsoft MOSS platform<br />Implemented social networking software to help facilitate brainstorming and idea sharing<br />Architected our new SharePoint 2007 infrastructure. Designed information architecture layout and standards for moving existing SharePoint 2003 sites, documents and lists into.<br />Successfully migrated 45,000 SharePoint 2003 sites and applications using a team of onshore and offshore resources. Project completed with minimal business interruption and within budget.<br />Delivered consumer self-service website integrated to custom back-end CRM software application. Provided ordering solutions that leveraged existing application functionality. <br />Contributed to corporate-wide team that successfully evaluated, selected, and implemented a search and guided navigation website tool on time and within budget.<br />Guided the web security and development standards team in adopting OWASP(security) industry standards<br />Acting Manager, Information Technology (2009 – 2009)<br />Responsible for managing and coordinating four Mattel employees, three onshore contractors, and six offshore resources. During the RIF action of 2007 the web group was without a V.P., director and manager. As senior person in the group, I was asked to lead the group until an organization restructure occurred (early 2009). The areas supported were: consumer relations self-service; ecommerce site for small parts ordering; business-to-business extranet for small retailer ordering; and internal portals and sites supporting functional areas.<br />Selected Accomplishments<br />Successfully transitioned development contractor staff to an international corporation with mixture of onshore and offshore resources. Project completed with minimal business interruption and resulted in cost reduction of 50%. <br />Provided technical direction, review designs and code to ensure system integrity and scalable architecture<br />Excellent business sense and proven track record of leading teams integrating in cutting edge products & technologies<br />Enterprise Architecture, Information Technology (2006 – 2008)<br />Define application, tool and technical architectures and roadmaps that support the goal of reducing IT complexity and costs. Improved adherence to architecture standards by defining governance processes and providing guidance on enterprise architecture issues. Drove business value by working with functional business IT teams to implement technology enabled business capabilities.<br />Selected Accomplishments<br />Defined current state architecture of Mattel’s ecommerce capabilities, partnered with business users to define future state and defined a roadmap to achieve the that future-state vision.<br />Assess the current state architecture for web, portal, and B2B areas in terms of effectiveness and Mattel’s portfolio of systems in these areas.<br />Continually assess and enhance future state visions and roadmaps with business/industry landscapes (in context of technology).<br />Drove forward strategic, enabling projects with other parts of the organization. In particular we evaluated vendors for SOA initiatives, implemented a pilot solution, and evangelized its use and extension throughout Mattel.<br />Ensure planned technology investments and projects fit with roadmaps and architecture of Mattel and contributed to the capability matrix maintained by Enterprise Architecture.<br />Lead the development of principles, standards and approaches for web domain.<br />Business Analyst and Product team support (2003 – 2006)<br />Responsible for supporting business teams designing and developing education toys. Duties include: Requirements gathering, functional and technical specifications, project definition and initiation, project charters, business process reengineering, business process analysis and design, and use cases.<br />Selected Accomplishments<br />Contributed as IT partner for the Fisher-Price Product team that created the Song and Story player. Lead the team responsible for creating the digital rights protection on digital files, the client application for transferring files from PC to player, the digital store for purchasing new songs, and the system to reimburse publishers and artists for royalties. <br />Major accomplishment includes introduction and adoption of K2 workflow for automating business processes and the use of Groove to facilitate virtual team collaboration. Instituted the first wiki and blog sites for the design teams to share ideas and concepts. Established the infrastructure for future toys with an internet component to them.<br />Awarded the 2006 “Happy Math” Eddie award implementing business solutions that delivered on innovation and reduced costs and improved processes.<br />Systems Analyst and Programming/Developer positions (1988 – 2004)<br />Responsible for development and support of applications, in particular those written in Microsoft technologies. <br />Selected Accomplishments<br />Lead e-Services team to define and implement infrastructure and tools for developing and supporting B2B e-services at Mattel. E-services are defined as portal and content management as well as any application presenting an interface to Mattel’s outside partners.<br />Implemented SharePoint 2003 as first enterprise portal and worked with team to design layout and architecture of sites and portal. <br />Responsible for creating an enterprise-level web infrastructure at Fisher-Price. This includes load-balanced servers, implementing a turnover process, implementing a test environment and procedures, and training developers on standards and practices. Also coordinate activity between applications, network and operations to ensure projects are done and problems resolved.<br />Developed and implemented a custom build content management solution for Fisher-Price. The goal was to provide users and applications with a consistent method for publishing, retrieving and identifying documents.<br />Awarded the Mattel Information Technology “Innovation Award” in 2004 for driving and implementing new technologies and solutions.<br />Education/Development<br />Information Technology Infrastructure Library (ITIL)<br />Foundation Certification (2010)<br />Microsoft Certified Systems Engineer<br />Windows NT, Windows 2000 (2000)<br />Masters of Business Administration<br />University of Buffalo, Buffalo, NY (1995)<br />Bachelor of Science, Computer Science<br />Rochester Institute of Technology, Rochester, NY (1987)<br />Mattel/Fisher-Price Training/Development Programs<br />Effective Communication (2011)<br />The 7 Habits Fundamentals (2008)<br />Enterprise Project Manager – Manager training (2008)<br />Time Management (2007)<br />Foundations of Leadership and Situational Leadership, The Ken Blanchard Companies (2006)<br />Effective Meeting Facilitation (2006) <br />FISH (2005)<br />Hands on Project Management Skills for Success, Learning Tree International (2001)<br />