Maria Hamman received an evaluation for a Customer Experience Management assignment. She received high marks for the structure, content and insights provided in her assignment, which demonstrated excellent understanding and application of customer experience theory. Her proposed solution was practical with timelines and could significantly improve the customer experience of Client X if implemented. The assignment was also highly original and creative with excellent visuals to support the theory. It showed a strong technical compilation and included relevant recent literature resources. Overall, the evaluator praised it as an excellent assignment with practical application of customer experience principles.