The MTL Professional Development Programme is a collection of 202 PowerPoint presentations that will provide you with step-by-step summaries of a key management or personal development skill. This presentation is on "Managing Assertively" and will show you why today's successful managers use assertiveness in their relations with others. 

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MTL: The Professional Development Programme
Managing Assertively
MANAGING
ASSERTIVELY
Create a win-win workplace environment
MTL: The Professional Development Programme

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MTL: The Professional Development Programme
Managing Assertively
Attribution: All images are from sources where a Creative Commons license exists for commercial use. All icons are on subscription
from thenounproject. All clipart is from free sources. The MTL Professional Development Programme is copyright of Manage Train
Learn.
Managing
Assertively
Introduction: The role of the workplace manager has undergone profound changes in
the past few years. Gone is the old-style manager who viewed people as a resource on
the balance sheet and in has come a new-style manager who works through, with, and
for others. This change is seismic. It is a change from controlling people as a cost to the
business to treating them as the number one resource. At the heart of this change is the
way of managing assertively.

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Managing Assertively
https://www.flickr.com/photos/langecom/4871413171/
Work together playing a full part
1. CO-OPERATION
NOT
CONFRONTATION
Tom Peters describes the old-style manager as a
"Nay-sayer" and the new-style manager as a "Yea-
sayer". One kept people down, often through
conflict and confrontation, and the other gets the
best out of them, through co-operation and
engagement. It is the difference between theory
X managers who distrust people and theory Y
managers who trust them.

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Managing Assertively
2. DIVERSITY
NOT
SAMENESS
https://www.flickr.com/photos/oregondot/10314223086/
Respect others for who they are
If you look at any modern workplace in the West,
in comparison with the workplace of the past,
you'll see a huge change in the make-up of the
workforce. No longer is the predominant worker
male, white and middle-class. Nor will they fit
into one kind of work pattern. Increasingly,
workforces are as diverse as the communities
they come from.

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Managing Assertively
https://www.flickr.com/photos/78428166@N00/7906077308/
Proud of who they are
3. FAIRNESS
NOT
FAVOURITISM
One of the features of the modern workplace is
the shift towards equalising opportunity. It is no
longer about offering opportunities to those
whose face fits but about treating everyone the
same, even if they are different. The modern
manager needs to be fair, honest, and have
integrity, all features of assertiveness.

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Managing Assertively
4. POWER TO
DO, NOT TO
IMPRESS
https://www.flickr.com/photos/hvassaleiti/42337208/
Titles matter less than effectiveness
In the past, a manager's authority rested on his
positional power. His, (it was usually a man’s),
status in the hierarchy was enough to ensure his
authority. Today, position carries less power.
What matters is the manager's (whether male or
female) ability to work with people and get things
done.

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Managing Assertively
Be open, transparent, and willing to share
5. OPENNESS
NOT SECRECY
https://www.flickr.com/photos/cogdog/25799831781/
Much of the change in workplaces over the last
50 years has arisen because of the shift from
industrial-based businesses to information-based
ones. The typical modern worker is less a manual
worker working with their hands than a
knowledge worker working with their brains. This
has shifted power away from the hierarchy to
those with knowledge, information, and skills.

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Managing Assertively
6. LEADERS
NOT JUST
MANAGERS
https://www.flickr.com/photos/poptech/4726203823/
People follow others when they trust them
A key difference in the modern workplace is the
change in the way managers now need to lead
people. While managers work with people as
resources, leaders work with people as potential.
For managers, people are items on the balance
sheet who'll do what they are told. For leaders,
people are a rich mix of abilities and potential
who respond to how they are treated.

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Managing Assertively
https://www.flickr.com/photos/keepitsurreal/27296126920/
Integrity is honesty in your character
7. INTEGRITY
NOT
DICTATORSHIP
The shifts in their relationships means that
today's managers have to be of a different kind
from the past. Their effectiveness relies on them
having personal qualities such as integrity,
honesty, and assertiveness. They are no longer
characterised by being dictatorial, forceful, and
controlling; but by being flexible, approachable,
and open.

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Managing Assertively
This has been a Slide Topic from Manage Train Learn
AFinal
Word
Many of the skills needed of the modern manager rest on their ability to get the best out of
others. They need to be excellent communicators and people workers. It is no wonder that the
best modern managers are also assertive managers.