Managing Paradox
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The MTL Professional Development Programme is a collection of 202 PowerPoint presentations that will provide you with step-by-step summaries of a key management or personal development skill. This presentation is on "Managing Paradox" and will show you why managing paradox is one of the secrets to successfully managing change.
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Managing Paradox
- 1. 1 | MTL: The Professional Development Programme Managing Paradox MANAGING PARADOX How to manage opposites for better results MTL: The Professional Development Programme
- 2. 2 | MTL: The Professional Development Programme Managing Paradox Attribution: All images are from sources where a Creative Commons license exists for commercial use. All icons are on subscription from thenounproject. All clipart is from free sources. The MTL Professional Development Programme is copyright of Manage Train Learn. Managing Paradox Introduction: Studies show that the best-led companies are those which balance seemingly contradictory opposites, such as creating a demanding but not judgmental culture. In these companies, managers have learnt how to synthesize opposites. This is the art of managing paradox and in this topic, we’ll show you 7 of the most frequently- met paradoxes in management today.
- 3. 3 | MTL: The Professional Development Programme Managing Paradox https://pixabay.com/en/balancing-chair-fashion-man-model-1868051/ Balance your concern for individuals with that for teams 1. INDIVIDUALS AND TEAMS Managers have long debated whether they should build their organisations around individuals or teams. Teams are the principle organisational units, yet rewards are nearly always based on individual effort. We encourage individuals to be good team players, yet we continue to speak privately to individuals on a one-to-one basis. This is the paradox of team and individual management.
- 4. 4 | MTL: The Professional Development Programme Managing Paradox 2. SUCCESS AND FAILURE https://pixabay.com/en/yin-and-yang-fire-water-hand-1947878/ Failure and success go hand in hand The concept of success and failure is a paradox which reflects the idea that in every success lies the seed of failure and in every failure lies the seed of success. True success rarely comes first time round. If it does, it is rarely a secure success, for people know of only one way to make things work. Failures are often more valuable because they provide information on where you are going wrong.
- 5. 5 | MTL: The Professional Development Programme Managing Paradox Our best work often happens when we are relaxed 3. WORK AND REST https://www.flickr.com/photos/thomasleuthard/5190793779/ Effective work requires a mixture of being busy and being still. When we are too busy, we often fail to see where we are going. We become tired and stressed. Really effective work needs to include thought and planning, rests and stepping back, reflection and distraction. It is often when we are distracted by things that seem unimportant that we have our most original flashes of inspiration.
- 6. 6 | MTL: The Professional Development Programme Managing Paradox 4. HARD AND SOFT SKILLS https://www.flickr.com/photos/perspective/49838347/ Men and women can work very well together Hard skills are the skills most often associated with men, while soft skills are those most often associated with women. Excessive use of either hard or soft skills leads to imbalanced management. Hard skills include: directing; instructing; analysing; negotiating; and managing money. Soft skills include: communicating; listening; influencing; persuading; creativity; and people-centred management.
- 7. 7 | MTL: The Professional Development Programme Managing Paradox https://pixabay.com/en/stacking-stones-balance-relax-stone-667432/ Balance doing the right thing and doing it right 5. EFFICIENCY AND EFFECTIVENESS A balance needs to be struck between the internal systems of the organisation and the external service given to the customer. Internal organisation is essential for the efficient running of a business, but over-efficiency harms the customer. Equally, while external concern for the customer is an important priority, too much concern for pleasing the customer at any cost ends up harming the organisation.
- 8. 8 | MTL: The Professional Development Programme Managing Paradox 6. CONTROL AND FREEDOM https://unsplash.com/search/scales?photo=KZP-rCDtvhY It isn’t always easy to feel free in today’s world Issues of control and freedom are at the heart of the managerial dilemma. Control is necessary in any situation where people work together. We need rules, standards, guidelines, systems. Freedom is equally necessary if people are to give of their best. Rules and regulations often stop people acting in the best interests of the customer and each other. Individuals need to own as much of the job as they can and feel it belongs to them.
- 9. 9 | MTL: The Professional Development Programme Managing Paradox https://pixabay.com/en/yin-and-yang-fire-water-hand-1947878/ Stay grounded when you jump 7. CHANGE AND STABILITY The paradox of change and stability is perhaps the most significant paradox of modern organisations. We need change to survive but too much change stresses the system. Equally, we need stability to organise ourselves and make reasonably accurate plans for the future but too much stability and the organisation becomes complacent and lacking in challenge.
- 10. 10 | MTL: The Professional Development Programme Managing Paradox This has been a Slide Topic from Manage Train Learn AFinal Word Managing opposites and managing paradox turns management from a science into an art. It requires a different mindset from the management attitudes of old and with it a completely new set of skills. Old as the principles are, for many it is a new and necessary way of managing. And that is a paradox in itself.