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6/14/2020
1
Management Concerns & Research Agenda
in the New Normal
Dr Mohan Lal Agarwal
Professor and Chair, NTPC School of
Business
US Fulbright Scholar,
Former Sr. Professor of Marketing
XLRI Jamshedpur & IIM Lucknow
US, Canada, Dubai, Australia and many others
WhatsApp +91 8851342362
mohanbond01@gmail.com
1.1. Seven Features of NewSeven Features of New
Normal BusinessNormal Business
2.2. Seven PotentialSeven Potential
Management ConcernsManagement Concerns
3.3. Seven Potential Areas forSeven Potential Areas for
Management ResearchManagement Research
4.4. TakeawayTakeaway
6/14/2020
2
Who am I?
• Teach at such leading business schools as
California State Polytechnic University (USA),
Bentley College (USA), University of Manitoba
(Canada), Tec De Monterrey (Mexico), ESSEC
Business School, Paris (France), Leicester Business
School (UK), Southern Denmark University
(Denmark), University of Queensland and Bond
University, Australia.
• Taught at the IIM Calcutta, IIM Lucknow, IIM
Indore, MDI, IMT, XIM, SP Jain, XLRI Jamshedpur.
• Invited for a professional interaction in a number
of countries including Australia, Austria, Belgium,
Canada, Denmark, France, Finland, Germany,
Holland, Hong Kong, Italy, Luxembourg, Male,
Mexico, Nepal, Singapore, Switzerland, Sri Lanka,
Taiwan, UAE, the UK and the USA.
Recent Teaching Awards
• 2018: Outstanding Service in academics Award
• 2018: Ministry of Higher education Kazakhstan for PhD programs in country
• 2014: Hind Rattan Award
• 2011: Best Professor in Marketing Management in Asia, World Education forum, Dubai, UAE
• 2010: International Best Case Writing Award Winner, New Delhi, India
• 2009: Dean Recognition for outstanding teaching; University of Manitoba, Canada.
• 2008: Dean Recognition for outstanding teaching; University of Manitoba, Canada.
• 2006: Educator award, Lerner School of Business, University of Delaware, (USA), Nominated
• 2005: Master Teaching Award” Marketing Management Association, USA, Nominated
• 2004: Distinguished Teaching Award”, California State University, San Luis Obispo (USA).
• 2003: “Most Outstanding Marketing Teaching Award”, California State University, (USA).
• 2001: Ishan National Teaching Award, New Delhi (India).
• 2000: US Fulbright Fellowship (USA)
• 1993: Euro-India Cooperation and Exchange Program (France) Fellowship
• 1989: Association of Management Development Institutes in South Asia (AMDISA)
Fellowship
• 1986: British Council Commonwealth Fellowship (UK)
6/14/2020
3
Seven Features ofSeven Features of NewNew Normal BusinessNormal Business
1. Innovation and
intrapreneurship
2. Decentralized leadership
3. A Dispersed Workforce
4. Mobile communications
5. Digital alignment for
everything
6. Customer service and trust
7. Local supply chains
Seven Potential Management ConcernsSeven Potential Management Concerns
1. Companies must prepare better for big
disruptions
2. Companies will accept their vulnerability
3. Safety will become a competitive
advantage
4. Opportunity for right-sourcing
5. Corporate introspection
6. Agility and flexibility will guide decision-
making
7. Technology inclusion in a big way can’t
succeed without ingenuity and
adaptability
6/14/2020
4
Seven Potential Management research areasSeven Potential Management research areas
1. Leadership
2. Decision making
3. Human Resources
4. Social and emotional health
5. Employee Health
6. Technology in Management
7. Crisis communication
TakeawayTakeaway
6/14/2020
5

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Management research areas in new normal

  • 1. 6/14/2020 1 Management Concerns & Research Agenda in the New Normal Dr Mohan Lal Agarwal Professor and Chair, NTPC School of Business US Fulbright Scholar, Former Sr. Professor of Marketing XLRI Jamshedpur & IIM Lucknow US, Canada, Dubai, Australia and many others WhatsApp +91 8851342362 mohanbond01@gmail.com 1.1. Seven Features of NewSeven Features of New Normal BusinessNormal Business 2.2. Seven PotentialSeven Potential Management ConcernsManagement Concerns 3.3. Seven Potential Areas forSeven Potential Areas for Management ResearchManagement Research 4.4. TakeawayTakeaway
  • 2. 6/14/2020 2 Who am I? • Teach at such leading business schools as California State Polytechnic University (USA), Bentley College (USA), University of Manitoba (Canada), Tec De Monterrey (Mexico), ESSEC Business School, Paris (France), Leicester Business School (UK), Southern Denmark University (Denmark), University of Queensland and Bond University, Australia. • Taught at the IIM Calcutta, IIM Lucknow, IIM Indore, MDI, IMT, XIM, SP Jain, XLRI Jamshedpur. • Invited for a professional interaction in a number of countries including Australia, Austria, Belgium, Canada, Denmark, France, Finland, Germany, Holland, Hong Kong, Italy, Luxembourg, Male, Mexico, Nepal, Singapore, Switzerland, Sri Lanka, Taiwan, UAE, the UK and the USA. Recent Teaching Awards • 2018: Outstanding Service in academics Award • 2018: Ministry of Higher education Kazakhstan for PhD programs in country • 2014: Hind Rattan Award • 2011: Best Professor in Marketing Management in Asia, World Education forum, Dubai, UAE • 2010: International Best Case Writing Award Winner, New Delhi, India • 2009: Dean Recognition for outstanding teaching; University of Manitoba, Canada. • 2008: Dean Recognition for outstanding teaching; University of Manitoba, Canada. • 2006: Educator award, Lerner School of Business, University of Delaware, (USA), Nominated • 2005: Master Teaching Award” Marketing Management Association, USA, Nominated • 2004: Distinguished Teaching Award”, California State University, San Luis Obispo (USA). • 2003: “Most Outstanding Marketing Teaching Award”, California State University, (USA). • 2001: Ishan National Teaching Award, New Delhi (India). • 2000: US Fulbright Fellowship (USA) • 1993: Euro-India Cooperation and Exchange Program (France) Fellowship • 1989: Association of Management Development Institutes in South Asia (AMDISA) Fellowship • 1986: British Council Commonwealth Fellowship (UK)
  • 3. 6/14/2020 3 Seven Features ofSeven Features of NewNew Normal BusinessNormal Business 1. Innovation and intrapreneurship 2. Decentralized leadership 3. A Dispersed Workforce 4. Mobile communications 5. Digital alignment for everything 6. Customer service and trust 7. Local supply chains Seven Potential Management ConcernsSeven Potential Management Concerns 1. Companies must prepare better for big disruptions 2. Companies will accept their vulnerability 3. Safety will become a competitive advantage 4. Opportunity for right-sourcing 5. Corporate introspection 6. Agility and flexibility will guide decision- making 7. Technology inclusion in a big way can’t succeed without ingenuity and adaptability
  • 4. 6/14/2020 4 Seven Potential Management research areasSeven Potential Management research areas 1. Leadership 2. Decision making 3. Human Resources 4. Social and emotional health 5. Employee Health 6. Technology in Management 7. Crisis communication TakeawayTakeaway