Organizations should focus on its business activities and outsource the other activities like printing and scanning. This can only happen, if the firm's vision, mission and values are aligned in a proper direction.
Customer Sense is a consultancy that helps organizations improve their customer experience. It is led by Corina Keown, who has over 15 years of experience in customer service, business analysis, and consulting. Customer Sense uses human-centered design principles to understand customers and employees, redesign problematic interactions, and continuously adapt experiences. The company offers services like customer journey mapping, customer insights research, coaching and training, and developing customer experience strategies. The goal is to "free the world from frustrating interactions and experiences."
GrowthAccelerator will help businesses develop a focused growth strategy through coaching and workshops. Participants will work with a Growth Coach to create a three-year vision for the business and a breakthrough plan for the next 12 months. Workshops will address key growth areas like developing customers, empowering employees, and improving processes. The program aims to help businesses overcome barriers and accelerate growth through a tailored high-growth plan.
Effective corporate strategy requires strong leadership, communication, and planning. A company must first develop its core team to share a vision and communicate the strategic plan throughout the organization. Examining customers and competitors allows a company to position itself to achieve its goals. Developing a succession plan with defined short and long-term goals provides leadership with focus and resources to punctually achieve key objectives. Consulting services can help develop cost-effective strategies, business plans, and align leaders to enhance employees and processes, bringing greater success.
1) The document outlines a 90 day management integration plan with milestones to help a new manager become integrated and understand their team and company operations.
2) Key milestones include meeting the team, reviewing past performance and metrics, understanding present barriers and expectations, and workshopping the future direction.
3) The final milestone involves fully integrating into operations through understanding the customer experience by observing frontline operations firsthand.
30.60.90 action plan (patrick gross) with animationPatrick Gross
The document provides a 30/60/90 day action plan for a new sales account manager position at Mitel Mobile. The plan includes learning the products and processes, identifying top prospects and accounts, creating vertical market plans, and executing sales activities like cold calls and visits. Goals are to drive growth, exceed performance expectations, and develop self-focus and accountability over the 90 day period.
This 90 day strategy document outlines a 3 phase plan for a new Talent Acquisition Sr. Recruiter role at US Cellular:
Phase I involves departmental rotations, stakeholder meetings, and client introductions to understand processes and expectations.
Phase II establishes a staffing strategy including optimizing the applicant tracking system, expanding sourcing methods, and defining ideal candidate and client experiences.
Phase III focuses on implementation through full cycle recruitment, enhancing the client experience, cultivating relationships, building grassroots partnerships, and ensuring continuous education.
YOUR 30-, 60-, AND 90-DAY GAME PLAN FOR CAREER SUCCESS IN TODAY’S LEANER WORK...Kelly Services
This document provides a 30-, 60-, and 90-day game plan for career success in today's lean workforce. It recommends doing research on the company and industry, being a team player, communicating effectively, building credibility within two months to show the manager the hire was right, knowing the organizational structure and key players by 60 days, and identifying areas for improvement and honest feedback by 90 days in order to help the team and organization succeed. The overall message is that the expectations are high to quickly get up to speed and be a contributing team member in today's fast-paced work environment with companies expecting more from fewer resources.
Theresa Truesdale is applying for a customer service position. She has extensive experience in customer service and account processing. She is skilled at assisting customers, working as part of a team, meeting deadlines, and going above and beyond for customers. Theresa believes she would be a great fit for the company due to her outgoing nature, ability to work well with others, and enthusiasm she would bring.
Customer Sense is a consultancy that helps organizations improve their customer experience. It is led by Corina Keown, who has over 15 years of experience in customer service, business analysis, and consulting. Customer Sense uses human-centered design principles to understand customers and employees, redesign problematic interactions, and continuously adapt experiences. The company offers services like customer journey mapping, customer insights research, coaching and training, and developing customer experience strategies. The goal is to "free the world from frustrating interactions and experiences."
GrowthAccelerator will help businesses develop a focused growth strategy through coaching and workshops. Participants will work with a Growth Coach to create a three-year vision for the business and a breakthrough plan for the next 12 months. Workshops will address key growth areas like developing customers, empowering employees, and improving processes. The program aims to help businesses overcome barriers and accelerate growth through a tailored high-growth plan.
Effective corporate strategy requires strong leadership, communication, and planning. A company must first develop its core team to share a vision and communicate the strategic plan throughout the organization. Examining customers and competitors allows a company to position itself to achieve its goals. Developing a succession plan with defined short and long-term goals provides leadership with focus and resources to punctually achieve key objectives. Consulting services can help develop cost-effective strategies, business plans, and align leaders to enhance employees and processes, bringing greater success.
1) The document outlines a 90 day management integration plan with milestones to help a new manager become integrated and understand their team and company operations.
2) Key milestones include meeting the team, reviewing past performance and metrics, understanding present barriers and expectations, and workshopping the future direction.
3) The final milestone involves fully integrating into operations through understanding the customer experience by observing frontline operations firsthand.
30.60.90 action plan (patrick gross) with animationPatrick Gross
The document provides a 30/60/90 day action plan for a new sales account manager position at Mitel Mobile. The plan includes learning the products and processes, identifying top prospects and accounts, creating vertical market plans, and executing sales activities like cold calls and visits. Goals are to drive growth, exceed performance expectations, and develop self-focus and accountability over the 90 day period.
This 90 day strategy document outlines a 3 phase plan for a new Talent Acquisition Sr. Recruiter role at US Cellular:
Phase I involves departmental rotations, stakeholder meetings, and client introductions to understand processes and expectations.
Phase II establishes a staffing strategy including optimizing the applicant tracking system, expanding sourcing methods, and defining ideal candidate and client experiences.
Phase III focuses on implementation through full cycle recruitment, enhancing the client experience, cultivating relationships, building grassroots partnerships, and ensuring continuous education.
YOUR 30-, 60-, AND 90-DAY GAME PLAN FOR CAREER SUCCESS IN TODAY’S LEANER WORK...Kelly Services
This document provides a 30-, 60-, and 90-day game plan for career success in today's lean workforce. It recommends doing research on the company and industry, being a team player, communicating effectively, building credibility within two months to show the manager the hire was right, knowing the organizational structure and key players by 60 days, and identifying areas for improvement and honest feedback by 90 days in order to help the team and organization succeed. The overall message is that the expectations are high to quickly get up to speed and be a contributing team member in today's fast-paced work environment with companies expecting more from fewer resources.
Theresa Truesdale is applying for a customer service position. She has extensive experience in customer service and account processing. She is skilled at assisting customers, working as part of a team, meeting deadlines, and going above and beyond for customers. Theresa believes she would be a great fit for the company due to her outgoing nature, ability to work well with others, and enthusiasm she would bring.
The document outlines a 30-60-90 day plan for a new sales representative to get acclimated in their territory which includes completing training, identifying key agencies and competitors in the first 30 days, visiting all agencies and fine-tuning their route in the territory in the first 60 days, and continuing relationship building, scheduling events, and establishing a long-term sales plan in the first 90 days. Notes were also included from an interview on focusing time appropriately between agencies and learning surplus lines fundamentals.
Public relations are important for business success but can be difficult for companies to manage themselves. Hiring an offshore public relations agency can help minimize risks and costs while maximizing the benefits of PR. An offshore agency allows a company to reach wider audiences, gain industry recognition more quickly, and focus on other important tasks besides PR. The agency's experts can develop and implement an effective publicity campaign to promote a company's products and services.
Agency-Client Onboarding: First 90 Days, from PR 20/20 and Marketing Agency I...MarketingAgencyInsider
Getting starting off on the right foot with a new client builds a relationship set for success. This presentation offers tips to guide your first 90 days of the new agency-client relationship.
By Jessica Miller (@jessica_joellen)
This document is a rate card from Nepal Wheel Media Services Pvt. Ltd. outlining their various media services and pricing. It includes services such as press releases in Nepali and English, media planning, graphic design, printing, event management, surveys, campaign planning, and client presentations. The goal of Nepal Wheel is to help companies promote their products and services through strategic media campaigns.
Hire a business consultant before launching your new product into the marketjamessmith2980
Hire a business consultant before launching a new product to the market to assist with product development, marketing, and promotion strategies to maximize return on investment. Business consulting firms can help with company setup, sales strategies, branding, and certification processes to save time and effort. Consultants employ proven techniques for new product development focused on customer acceptance, profitability, and satisfaction, and will report results to business owners to refine practices as needed. Consulting firms also assist with attracting new customers, improving based on current customer feedback, and creating reliable, up-to-date business plans aligned with market trends.
The document outlines four strategies for a tourism company to exceed sales quotas: 1) exceed quotas by making a minimum number of sales contacts each week, 2) increase marketplace awareness through professional associations, trade shows, and articles, 3) increase community awareness through networking and volunteering, and 4) obtain referrals from new customers. It also describes strategies for existing customers, including a touchpoint program and prospecting within current accounts. The key is to create a sales plan with weekly tactics, regularly review and revise the plan, and stay on track to meet quotas.
30-60-90 Day Action Plan for New Managers OnboardingRavinder Tulsiani
This 30-60-90 day action plan focuses on understanding, assessing, and optimizing people, processes, and products (3Ps). In the first 30 days, the focus is on learning about stakeholders, team members, processes, and products. The next 30 days involves assessing performance, processes, and identifying improvement opportunities. The final 30 days aims to optimize processes and implement identified improvements. Key activities include meeting with stakeholders, evaluating team performance, identifying outdated procedures, and developing strategies to continuously improve.
The 30-60-90 day plan for your interview successIta John
This plan can help you to achieve the 4 main missions of any interviews, viz, it shows that you understand the job; that you can do the job; that you'll do the job; that you won't pose a risk to the hiring manager's own continued employment (since he will be the one responsible for hiring you)
The 30/60/90 plan outlines objectives and tactics for a new sales representative to build relationships and gain market share in their territory over their first 90 days on the job. The 30 day plan focuses on credentialing, increasing technical competency, and targeting key customer sectors. Tactics include analyzing the territory, identifying top customers and building a customer database. The 60 day plan aims to fortify relationships, promote trust and expertise, and fine tune the sales plan. The 90 day plan evaluates performance against objectives and refines processes and procedures with the manager.
Vijay Roshan is applying for a Relationship Manager position and believes his strong customer service skills, energy, and ability to collaborate and work independently will be an asset. He has experience uncovering client needs, selling solutions, building relationships, and developing strategies to increase revenue. He is requesting an interview to further discuss how he is qualified to meet the requirements of the role.
Nick Gardner has created a 90-day plan to achieve success in his new role at Salesforce. The plan involves 3 stages: Days 1-30 focus on learning about Salesforce's products, industry, and sales processes. Days 30-60 focus on developing sales skills like qualifying leads and disqualifying prospects. Days 60-90 focus on continued development through activities like shadowing sales calls. Key to staying on track are setting goals, reviewing metrics with his manager, and completing a monthly V2MOM (Vision, Values, Methods, Obstacles, Measures) worksheet. The plan aims to make Nick the top performing SDR in his class by the end of three months.
This three-hour seminar teaches small business owners how to manage their company's finances. Attendees will learn how to set up bookkeeping, create budgets, financial forecasts, analyze income statements and calculate break-even points. They will also learn how to develop cash flow forecasts, read balance sheets, and price products and services profitably. The trainer, Andrew Patricio, is an internationally recognized small business expert and entrepreneur who will provide templates to help attendees better plan their business finances and increase their chances of success.
This document discusses business consulting services offered by Questkon Consultancy Service Wells Business Consulting. It provides summaries of their services in business consulting, marketing plans, and strategic planning. For business consulting, they help business owners implement proven management and organizational improvements to increase profits and deal with challenges. They create full marketing plans to help businesses differentiate themselves, identify target markets, and boost revenue through promotional strategies. For strategic planning, they develop comprehensive strategic plans to define a business' core values and activities in order to meet long-term goals while navigating operational changes. Their services are intended to help businesses cut costs, reduce risks, transform to market leaders, and stay focused on their vision and priorities.
This document outlines a 30-60-90 day plan to ensure a positive work environment and provide world-class customer service. In the first 30 days, the plan involves meeting with staff, reviewing current processes, establishing reports to monitor performance, and creating an action plan to reduce attrition. In the next 30 days, the plan focuses on evaluating quality assurance, training, and workforce management processes and continuing to improve procedures. In the final 30 days, the plan aims to acknowledge successes, continue looking for improvements while maintaining a positive culture.
This document outlines a 30/60/90 day plan with the following goals:
- In the first 30 days, the focus is on understanding products, infrastructure, setting annual goals and sales funnel.
- In the next 30 days (days 30-60), the focus is on connecting with stakeholders, validating opportunities, and formalizing customer meetings.
- In the final 30 days (days 60-90), the focus is on engaging with customers on key opportunities, working towards milestones, and initiating new deals.
The overall goal is to ramp up, understand the existing business and customers, and start closing deals and meeting sales targets within the first 90 days.
On boarding new sales reps - the first 90 daysBrian Groth
The document outlines an on-boarding process for new sales reps over their first 90 days. In the first week, reps meet with sales enablement, CRM contacts, and their sales manager. They also plan to attend the next available sales boot camp. The boot camp covers the company, sales methodology, products, opportunities, and closing deals. Reps also follow a self-paced 30-60-90 day guide. Ongoing, reps receive mentoring, coaching, and regular training, with the goal of reducing time to full productivity.
90 Day Business On Boarding Plan Rochelle Ferrisrochelleferris
This 90 day business plan outlines Rochelle Ferris' goals to understand her organization and customers within the first 30 days. In the next 30 days, she plans to collaborate with resources, meet with contacts, determine easy sales opportunities, finalize offerings and marketing plans. Within 90 days, Rochelle aims to meet with remaining customers, schedule workshops, identify pilot customers, review metrics, and identify any gaps.
The document discusses 30-60-90 day plans, which are structured plans for new employees to follow during their first 90 days on the job. The 30-day plan focuses on learning company culture and survival skills. The 60-day plan involves learning the industry, developing relationships, and setting goals. The 90-day plan has the employee acting as an agent of change by implementing new strategies. Sample plans are provided for sales and management roles that outline specific tasks and goals for each 30-day period.
The document discusses the key components of a successful business plan. It identifies the three primary functions of a business plan as an action plan, road map, and sales tool. It provides guidance on the essential elements that should be included in a business plan, such as an executive summary, company overview, product/service description, market analysis, marketing plan, financial plan, management plan, and funding requests. It emphasizes that a well-researched and comprehensive business plan is important for evaluating the feasibility of a new business idea, communicating the concept to potential investors or partners, and providing an operating plan to help ensure success.
Whether you are briefing an internal team, or an external agency, whatever the campaign type ‐ email, advertising, or indeed telemarketing ‐ a good brief is one of the most important success factors.
The document outlines a 30-60-90 day plan for a new sales representative to get acclimated in their territory which includes completing training, identifying key agencies and competitors in the first 30 days, visiting all agencies and fine-tuning their route in the territory in the first 60 days, and continuing relationship building, scheduling events, and establishing a long-term sales plan in the first 90 days. Notes were also included from an interview on focusing time appropriately between agencies and learning surplus lines fundamentals.
Public relations are important for business success but can be difficult for companies to manage themselves. Hiring an offshore public relations agency can help minimize risks and costs while maximizing the benefits of PR. An offshore agency allows a company to reach wider audiences, gain industry recognition more quickly, and focus on other important tasks besides PR. The agency's experts can develop and implement an effective publicity campaign to promote a company's products and services.
Agency-Client Onboarding: First 90 Days, from PR 20/20 and Marketing Agency I...MarketingAgencyInsider
Getting starting off on the right foot with a new client builds a relationship set for success. This presentation offers tips to guide your first 90 days of the new agency-client relationship.
By Jessica Miller (@jessica_joellen)
This document is a rate card from Nepal Wheel Media Services Pvt. Ltd. outlining their various media services and pricing. It includes services such as press releases in Nepali and English, media planning, graphic design, printing, event management, surveys, campaign planning, and client presentations. The goal of Nepal Wheel is to help companies promote their products and services through strategic media campaigns.
Hire a business consultant before launching your new product into the marketjamessmith2980
Hire a business consultant before launching a new product to the market to assist with product development, marketing, and promotion strategies to maximize return on investment. Business consulting firms can help with company setup, sales strategies, branding, and certification processes to save time and effort. Consultants employ proven techniques for new product development focused on customer acceptance, profitability, and satisfaction, and will report results to business owners to refine practices as needed. Consulting firms also assist with attracting new customers, improving based on current customer feedback, and creating reliable, up-to-date business plans aligned with market trends.
The document outlines four strategies for a tourism company to exceed sales quotas: 1) exceed quotas by making a minimum number of sales contacts each week, 2) increase marketplace awareness through professional associations, trade shows, and articles, 3) increase community awareness through networking and volunteering, and 4) obtain referrals from new customers. It also describes strategies for existing customers, including a touchpoint program and prospecting within current accounts. The key is to create a sales plan with weekly tactics, regularly review and revise the plan, and stay on track to meet quotas.
30-60-90 Day Action Plan for New Managers OnboardingRavinder Tulsiani
This 30-60-90 day action plan focuses on understanding, assessing, and optimizing people, processes, and products (3Ps). In the first 30 days, the focus is on learning about stakeholders, team members, processes, and products. The next 30 days involves assessing performance, processes, and identifying improvement opportunities. The final 30 days aims to optimize processes and implement identified improvements. Key activities include meeting with stakeholders, evaluating team performance, identifying outdated procedures, and developing strategies to continuously improve.
The 30-60-90 day plan for your interview successIta John
This plan can help you to achieve the 4 main missions of any interviews, viz, it shows that you understand the job; that you can do the job; that you'll do the job; that you won't pose a risk to the hiring manager's own continued employment (since he will be the one responsible for hiring you)
The 30/60/90 plan outlines objectives and tactics for a new sales representative to build relationships and gain market share in their territory over their first 90 days on the job. The 30 day plan focuses on credentialing, increasing technical competency, and targeting key customer sectors. Tactics include analyzing the territory, identifying top customers and building a customer database. The 60 day plan aims to fortify relationships, promote trust and expertise, and fine tune the sales plan. The 90 day plan evaluates performance against objectives and refines processes and procedures with the manager.
Vijay Roshan is applying for a Relationship Manager position and believes his strong customer service skills, energy, and ability to collaborate and work independently will be an asset. He has experience uncovering client needs, selling solutions, building relationships, and developing strategies to increase revenue. He is requesting an interview to further discuss how he is qualified to meet the requirements of the role.
Nick Gardner has created a 90-day plan to achieve success in his new role at Salesforce. The plan involves 3 stages: Days 1-30 focus on learning about Salesforce's products, industry, and sales processes. Days 30-60 focus on developing sales skills like qualifying leads and disqualifying prospects. Days 60-90 focus on continued development through activities like shadowing sales calls. Key to staying on track are setting goals, reviewing metrics with his manager, and completing a monthly V2MOM (Vision, Values, Methods, Obstacles, Measures) worksheet. The plan aims to make Nick the top performing SDR in his class by the end of three months.
This three-hour seminar teaches small business owners how to manage their company's finances. Attendees will learn how to set up bookkeeping, create budgets, financial forecasts, analyze income statements and calculate break-even points. They will also learn how to develop cash flow forecasts, read balance sheets, and price products and services profitably. The trainer, Andrew Patricio, is an internationally recognized small business expert and entrepreneur who will provide templates to help attendees better plan their business finances and increase their chances of success.
This document discusses business consulting services offered by Questkon Consultancy Service Wells Business Consulting. It provides summaries of their services in business consulting, marketing plans, and strategic planning. For business consulting, they help business owners implement proven management and organizational improvements to increase profits and deal with challenges. They create full marketing plans to help businesses differentiate themselves, identify target markets, and boost revenue through promotional strategies. For strategic planning, they develop comprehensive strategic plans to define a business' core values and activities in order to meet long-term goals while navigating operational changes. Their services are intended to help businesses cut costs, reduce risks, transform to market leaders, and stay focused on their vision and priorities.
This document outlines a 30-60-90 day plan to ensure a positive work environment and provide world-class customer service. In the first 30 days, the plan involves meeting with staff, reviewing current processes, establishing reports to monitor performance, and creating an action plan to reduce attrition. In the next 30 days, the plan focuses on evaluating quality assurance, training, and workforce management processes and continuing to improve procedures. In the final 30 days, the plan aims to acknowledge successes, continue looking for improvements while maintaining a positive culture.
This document outlines a 30/60/90 day plan with the following goals:
- In the first 30 days, the focus is on understanding products, infrastructure, setting annual goals and sales funnel.
- In the next 30 days (days 30-60), the focus is on connecting with stakeholders, validating opportunities, and formalizing customer meetings.
- In the final 30 days (days 60-90), the focus is on engaging with customers on key opportunities, working towards milestones, and initiating new deals.
The overall goal is to ramp up, understand the existing business and customers, and start closing deals and meeting sales targets within the first 90 days.
On boarding new sales reps - the first 90 daysBrian Groth
The document outlines an on-boarding process for new sales reps over their first 90 days. In the first week, reps meet with sales enablement, CRM contacts, and their sales manager. They also plan to attend the next available sales boot camp. The boot camp covers the company, sales methodology, products, opportunities, and closing deals. Reps also follow a self-paced 30-60-90 day guide. Ongoing, reps receive mentoring, coaching, and regular training, with the goal of reducing time to full productivity.
90 Day Business On Boarding Plan Rochelle Ferrisrochelleferris
This 90 day business plan outlines Rochelle Ferris' goals to understand her organization and customers within the first 30 days. In the next 30 days, she plans to collaborate with resources, meet with contacts, determine easy sales opportunities, finalize offerings and marketing plans. Within 90 days, Rochelle aims to meet with remaining customers, schedule workshops, identify pilot customers, review metrics, and identify any gaps.
The document discusses 30-60-90 day plans, which are structured plans for new employees to follow during their first 90 days on the job. The 30-day plan focuses on learning company culture and survival skills. The 60-day plan involves learning the industry, developing relationships, and setting goals. The 90-day plan has the employee acting as an agent of change by implementing new strategies. Sample plans are provided for sales and management roles that outline specific tasks and goals for each 30-day period.
The document discusses the key components of a successful business plan. It identifies the three primary functions of a business plan as an action plan, road map, and sales tool. It provides guidance on the essential elements that should be included in a business plan, such as an executive summary, company overview, product/service description, market analysis, marketing plan, financial plan, management plan, and funding requests. It emphasizes that a well-researched and comprehensive business plan is important for evaluating the feasibility of a new business idea, communicating the concept to potential investors or partners, and providing an operating plan to help ensure success.
Whether you are briefing an internal team, or an external agency, whatever the campaign type ‐ email, advertising, or indeed telemarketing ‐ a good brief is one of the most important success factors.
What are the strategies for business startup ittisaIttisa
The document discusses strategies for startups, including defining purpose and goals, understanding competitors and customers, and developing an integrated online and offline marketing plan. Some key points:
1. Strategies should start with defining the business purpose and setting short and long-term goals. This includes understanding what problems the business solves for customers.
2. Researching competitors helps identify strengths, weaknesses, and how to improve on their approach. Understanding customer needs, lifestyles and preferences is also important.
3. An integrated online and offline marketing strategy is recommended. Offline strategies like ads, brochures and mobile advertising should be promoted online using social media. Tracking URLs can measure what strategies are most effective.
During this session we define what a business plan is and it's uses and benefits. We provide a framework to follow when developing your plan that helps you go through all the key elements to ensure that you have a concise and solid plan for investors and for your partners, employees and other stakeholders.
This document outlines the key components of a business plan, including an introduction, purpose, objectives, and sections on the executive summary, products/services, management team, business environment, marketing plan, operations plan, and financial plan. The business plan helps communicate business goals and the strategy for achieving them, serving as an action plan, roadmap, and sales tool. It describes where the business currently stands, where it aims to go, and how it plans to get there profitably and sustainably.
This document provides information for a professional development session on developing a marketing plan. It includes templates and guidance for creating a vision statement, mission statement, objectives, strategies, and plans. The vision statement should describe what the business wants to build. The mission statement should explain why the business exists and who it serves. Objectives define what results will be measured. Strategies outline how the business will be built and managed. Plans are specific action items tied to objectives and strategies. The document provides examples and questions to help attendees develop these key elements of a marketing plan.
This presentation will help you understand how to:
Develop short- mid- and long-term business, sales and marketing goals and related objectives
Prepare your corporate Mission and Vision statement
Understand brand positioning and its importance
Recognize ideal target clients
Determine competitive factors that affect your market position
Define the elements that will shape your marketing budget
SaaS Customer Success: How to Create a Customer-Centric Culture and Drive GrowthRichard Lawson
This document provides an overview of key concepts for new customer success professionals. It discusses defining customer success, understanding the different types of customer success roles in enterprises, for products, SaaS companies, and startups. It emphasizes the importance of customer success in driving growth and creating a customer-centric culture. The document also explores the benefits of strong customer success programs, including increased retention, satisfaction, adoption, and revenue. Finally, it covers understanding the customer journey and mindset to best serve customers' needs.
Business Development and Marketing Strategy: A Short Course for EntrepreneursKevin Willemse
These are materials I developed for a short 2 day course on the basics of business strategy and how marketing strategy fits into it, dealing with digital, traditional and new (social) media and all the nuances facing entrepreneurs today. A simple deck that some may find useful, feel free to use as you see fit, and any comments or suggestions are welcome.
A lot of it is simply based on my own experience, knowledge, and opinion, it's not meant to be a definitive guide top success (no such thing exists!).
Enjoy!
Marketing automation is a software/technology that streamlines, automates, and measures marketing tasks and workflows so that companies can increase their operational efficiency and grow revenue faster. In other words, companies don’t employ marketing automation to automate their marketing. They utilise it to increase revenue quickly, generate high-quality sales-ready leads, measure, and prove marketing Return on Investment (ROI). However, while a handful of companies achieve amazing ROI from marketing automation, others achieve modest gains, and even a few fail to get any value at all.
Here are some key details to include for each product:
- Name of the product
- Price
- Brief description of what it is
- Any customization options (size, ingredients, etc.)
- Key specifications (origin, brewing methods, etc.)
- Nutritional/ingredient information if relevant
- Any add-ons or upgrades available
This provides readers with a clear understanding of exactly what each product entails at a glance. Include 3-5 of your core products to give a representative sample without overwhelming the reader.
Business Plans - Write Your Script Before You Have To Perform ItGeorge Marcou
This document provides guidance on creating an effective business plan. It emphasizes that planning is essential for business success and failure to plan properly can lead a business to fail. A complete business plan should include sections on the industry, company aims and vision, market research, management, operations, marketing, sales, and finances. Developing a thorough business plan allows a business owner to identify any gaps or weaknesses and remedy them before problems arise. The plan then serves as a roadmap to guide the business as it works to achieve its goals.
The document outlines key considerations for developing an effective business plan for a magazine. It discusses why business plans are important, including to clarify goals, make decisions easier, and provide benchmarks. It also notes common reasons people avoid creating plans and key differences in planning for magazines compared to other businesses. The document provides guidance on what elements a good magazine business plan should include, such as situational analysis, competitive analysis, editorial strategy, financial projections, and action plan. It emphasizes that an effective plan brings all elements together coherently and convincingly to gain support.
Ever wondered how you will develop a business plan? Here is a very descriptive template to help you come up with a strong one while not necessarily toiling to get it. You use it and give us feedback.
Pivoting: How Can Konekt Help Your Business Deal With The 'New Normal'?Omar Camara
Thanks to those of you who took the time to look through our previous Slideshare. Next up in our series of Slideshares is ‘Pivoting: How Can Konekt Help Your Business Deal With The New Normal?’.
Along with this Slideshare, we are offering an innovation assessment & consultation session to help you understand your opportunities and how you can achieve them.
Drop us an email at hello@konekt.group if you’d like to find out more. We’d love to talk!
Vladimir Dzenopoljac - Strategy for my businesskragujevac
This document provides an overview of strategic planning and formulation for a business. It discusses key strategic thinking concepts like vision, mission, objectives and the importance of analyzing the internal and external environment. It outlines various generic business strategies and growth strategies for small businesses. It also covers topics important for formulating a strategy, like methods of growth, strategic alliances, investment and financing growth. Finally, it discusses three common stages of small business growth: existence, survival and success.
Implementing a successful customer relations strategy.pptx mainBeatrice Nyamache
This training presentation discusses developing an effective customer experience strategy. It emphasizes understanding the customer journey and putting customers at the center of all business strategies. Key points include:
- Developing a customer-centric culture and understanding customer needs, behaviors and goals.
- Implementing strategies across all customer touchpoints to provide a memorable experience.
- Using customer feedback to continuously improve and establish long-term customer relationships.
- Reviewing internal processes to ensure great customer experiences are a priority for all departments.
Planning and Preparation covering:
SWOT analysis & audit
What is a marketing plan & how can it help you?
Marketing plan types & getting started
Elements of a digital marketing strategy
SMART goals
Breaking goals down
Content marketing timeline
Social Media Scheduling & CRM
Pricing Clarity
Pareto 80:20 Rule
Pricing Offer
This document provides a guide and worksheets to assist in developing a business plan, financial projections, and operating budget. It includes an introduction and overview of the components that should be included in a business plan such as the business profile, market profile, competition profile, location/facilities overview, management overview, and financial plan. Sample questions are provided for each section to help analyze key aspects of the business. The overall goal is to create a well-structured plan that clearly communicates the business concept and identifies how the business will operate and be successful.
"IOS 18 CONTROL CENTRE REVAMP STREAMLINED IPHONE SHUTDOWN MADE EASIER"Emmanuel Onwumere
In iOS 18, Apple has introduced a significant revamp to the Control Centre, making it more intuitive and user-friendly. One of the standout features is a quicker and more accessible way to shut down your iPhone. This enhancement aims to streamline the user experience, allowing for faster access to essential functions. Discover how iOS 18's redesigned Control Centre can simplify your daily interactions with your iPhone, bringing convenience right at your fingertips.
The Future of Wearable Technology in Healthcare: Innovations and Trends to WatchbluetroyvictorVinay
As wearable technology continues to shape multiple facets of our lives, its potential in healthcare is becoming increasingly apparent. With the rapid advancement of technology, the integration of wearables into healthcare systems worldwide is accelerating. In this evolving field, we delve into the latest innovations and trends that are transforming healthcare.
We’re Underestimating the Damage Extreme Weather Does to Rooftop Solar PanelsGrid Freedom Inc.
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Managed Print Services
1. MANAGED PRINT SERVICES – PART 3 (CONTD.)
Why do customers choose MPS?
90% - Consistent and reliable print management
90% - Quality of customer service
87% - Freeing up staff time
84% - Reporting and visibility into print-related costs
83% - Speed of service and support
81% - Reduced environmental waste (e.g. paper and toner)
80% - ROI and cost savings
Strategic Planning
While an effective MPS program can help improve overall business efficiency and productivity, your
program is only as good as your strategy. It is important to have a view of how your MPS program will
contribute to the overall success of your organization. To do this, you need to develop a strategic plan
which identifies and details the direction your business is heading in.
The path to developingyourstrategic planis very muchdependenton the structureof your organization’s
leadership, company size, company culture and complexity of your business environment. Most often,
organizations already know much of what will be in their strategic plan.
However, actually writing your strategic plan will help clarify your businessgoals andobjectives to ensure
everyone is on the same page.
Why do you need a plan?
Developinga solidstrategic plantakes time, effort andresources. Without aclearly definedand articulated
strategy, your priorities may not be given the requisite time and resources for successful execution. Top
five reasons you need a strategic plan
1. Set direction and establish priorities
2. Ensure everyone is on the same page
3. Simplify the decision-making process
4. Drive overall strategic alignment
5. Effectively communicate your value
Your strategic plan should answer these five key questions in order to convey the entirety of your
company’s identity and clearly communicate what you have to offer customers
• Where do you want to go as an organization?
• How do you get to where you want to go?
• How do you measure the success of your efforts?
• How did you do overall?
• How can your organization improve in the future?
2. What’s you Mission?
Mission Statement
Yourmissionstatementdescribestheoverallpurposeofyourorganization. It’saconstantreminder toboth
employeesandcustomersofwhy yourorganizationexistsandwhatitsfoundersenvisioned whenthey first
created the company.
Your missionsstatementshould, in a few succinct sentences, provide an overview of yourbusiness. More
specifically, youshouldconvey the range and type of productsor services you offer, yourmarket position
andgrowth potential, and yourrelationshipwith employees, customers, partners and/or the community.
When creating or reviewing your mission statement, consider the following:
• Why are you in business?
• Who are your customers?
• What image of your organization do you want to convey?
• What is the nature of your products and/or services?
• What level of service do you provide?
• What role do you and your employees play?
• How will/do you differ from your competitors?
What’s your Vision?
Vision Statement
Unlikeyourmissionstatement, yourvisionprovidesavividdescriptionofwhatyourcompany’sfuture looks
like. Yourvisionstatementshouldhighlightwhatyourorganizationhopestoachieveinthenear future (e.g.
five to ten years).
A great visionstatementwill clearly communicateyourbusinessgoals, motivateyourteamand guide your
strategic decision-makingprocess. Considerthe following questionswhen you are developing or refining
your vision statement
• What does your organization look like?
• How big is your organization?
• What are you known for?
• Why does anyone care about your organization and what you do?
• How do your employees feel about working for you?
• What are your business goals and objectives?
• How do you see your business achieving these goals?