1. Mendeley is a reference manager that allows users to organize bibliographic references and easily insert citations and generate bibliographies in documents. It has both a desktop and web version.
2. The desktop version allows automatic importing of references from databases and PDFs. It integrates with Microsoft Word to insert citations and bibliographies. References can be organized into folders.
3. In Word, citations are inserted using the Mendeley plugin. The bibliography style can be changed and citations edited. Documents can be finalized by removing Mendeley fields.