1. 1
CURRICULAM VITAE
MAKESH.M
Email Id: mak.makesh2911@gmail.com
Phone: +91-8870986542
CISCO ID: CSCO12789361
Objectives
To pursue a professionally satisfying growth and challenging career. Seeking a quality environment where
my knowledge can be shared and enriched for the growth of the organization and self.
Summary of Experience
Possessing 2 years 10 months of experience in the field of System administration, Datacenter operations
and Infrastructure monitoring across multiple platforms (Windows, Linux and Unix) using IBM tivoli tools.
Work Experience
Present Employer: Tata Consultancy Services.
Duration: From Jan 2015 to till date
Project Name: Puducherry State Data Center, Role: EMS Engineer
Job Responsibilities:
 Administrating, Configuring and troubleshooting the following IBM Tivoli products,
1. IBM Tivoli Monitoring (ITM) V6.2.2
2. IBM Tivoli Network Manager (ITNM) V3.9
3. IBM Tivoli Composite Application manager (ITCAM) V 6.2.2
4. IBM Tivoli Service Request Manager V7.2.1
5. IBM Tivoli Netcool/Omnibus V7.3
 Continuous monitoring of the physical as well as the IT infrastructure at the SDC.
 Analyzes tool performance, modify parameters to improve and effectively utilize resources as
required.
 Monitoring all systems/processes, escalate and assume ownership of issues as needed to ensure
resolution is provided as per SLA.
 Coordination with vendors and OEMs to ensure that time and equipment dependencies are
optimally managed.
 Periodic backups of DB2 databases and performance tuning
 Ensures integrated monitoring products are functioning correctly and work with application
owners to modify it as required.
 Creating & maintaining Incident, Change, Service Request & Problem management request.
 Working in 24*7 environments & Leading an Enterprise Management System Team (size:4).

2. 2
Previous Employer: Accel frontline ltd.
Designation: Engineer-IMS.
Duration: From March 2013 to Jan 2015.
Job Responsibilities:
 Managed and administered Windows/Linux systems – Performed periodic maintenance,
provided technical support.
 Monitored the LAN/WAN network environment including routers, switches, firewalls, Internet
access and software applications.
 Performed troubleshooting and diagnosis to hardware/software/network failures, and provided
resolutions
 Responsible for security and performing backups.
 Maintaining BNG and RPR in BSNL exchanges.
 Maintaining Token and other utility machines in corporate banks.
Technical Skills:
 IBM Tivoli Monitoring v6.2.2, IBM Tivoli Network Manager 3.9, DB2 v9.7.
 Networking: Routing (OSPF, RIP, NAT, ACL), Switching (VLAN, STP) and WAN.
 Windows 2008 & 2012 server (ADS, DNS, DHCP), Red hat Linux 6.x installation and managing user
accounts.
Certifications and Trainings:
 Cisco certified Network Associate (CSCO12789361).
 Web designing (WAMP), MS-office.
Academic Qualification:
 B.E – Electronics & Communication from Krishnasamy college of engineering and technology in
2012 with Aggregate – 7.34 (CGPA)
 HSC- Kamaraj Matriculation Hr. Sec. School with 79% in 2008.
 SSLC-Sri Annai Rani Convent Hr. Sec. School with 87% in 2006.
Personal Information:
Father’s Name : Mohankumar. S
Age & Date of Birth : 24 Yrs., 29th November, 1991
Gender : Male
Material status : Single

3. 3
Languages Known : English and Tamil
Permanent Address : 8/24, North Car Street,
Perumathur, Bhuvanagiri (PO),
Chidambaram (Tk), Cuddalore (Dist.), TamilNadu.
Pin code-608601.
PAN number : BVLPM7359F
Passport No. : M3491047
Declaration
I hereby declare that the above information furnished is true to the best of my knowledge and
belief.
- Makesh.M