When it comes to email marketing, most marketers focus on opt-ins, open rates, clickthroughs, and conversions. It’s time to shift that focus to your customers because they are begging you for better emails. Session insights will include email trends, research, strategy, planning, execution, integration (content, social, offline). We also dive into specific examples of email branding, acquisition, loyalty, and retention strategies, covering best practices as well as advanced tactics. Originally presented at 2015 Digital Summit Phoenix Updated February 2, 2016