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Mailroom Automation
                                 with




Wednesday, May 2, 2012                         Confidential
About AMS Imaging, LLC


           Document Management since 1971
           OnBase Platinum Partner
           Kofax Gold Solutions Provider
           10+ Kofax and OnBase Certified Engineers
           Clients in 32 of 50 States and Over 25 Countries




Wednesday, May 2, 2012                                         2
What is a mailroom?


           Most companies will receive documents from third
            parties and internally that need to be sorted.
           In a “mailroom” these documents are sorted to be
            forwarded to the appropriate party e.g.
                        Business Users (for items that need action)
                   Storage (for non-action items)




Wednesday, May 2, 2012                                                 3
Challenges with Manual Mailrooms

           Slow Manual Process –results in delays getting
            important documents to people who can action them
           Excessive Labor Requirements –Larger mailrooms
            can require a significant number of employees to
            manage
           Error Prone –The manual sort means that
            documents can be sent to the wrong locations
           Lack of Transparency –Paper flows mean that
            documents can get lost
           Dependency on “Key” Staff–Mailroom “Business
            Rules” are stored in the heads of the workers
Wednesday, May 2, 2012                                          4
Opportunity for Automation
           An Automated Mailroom consists of: -
                   Scanning Equipment (converting paper to electronic media)
                   Capture of Electronic Data (email, fax import)
                   Intelligent Capture (for OCR, Classification and Extraction of key data)
                   Data Repair (to review and repair captured data where necessary)
                   Routing/Export (to send document to the appropriate people)
                   Audit Trail (enabling documents to be tracked)
                   Statistic (enabling statistics about the performance of the system)

           •The advantage of this: -
                   Faster Process
                   Clear Business Rules
                   Reduced Labor/Manual Effort sorting documents
                   Traceability/ Audit-ability


Wednesday, May 2, 2012                                                                         5
Mailroom Capture in Finance




Wednesday, May 2, 2012               6
Steps in Mailroom Processing


           Preparation
           Scanning
           Classification
           Extraction
           Routing
           Processing
           Archive




Wednesday, May 2, 2012                7
Steps in Mailroom Processing


           Preparation
           Scanning
           Classification
           Extraction
           Routing
           Processing
           Archive




Wednesday, May 2, 2012                8
Solution Components - Scanning


           Opex Scanners – AS7200i
                   Integrated Mail Opening & Extraction
                   Kofax VRS Included
                   Up to 120 Pages Per Minute
                   Images to Kofax Capture




Wednesday, May 2, 2012                                     9
Steps in Mailroom Processing


           Preparation
           Scanning
           Classification
           Extraction
           Routing
           Processing
           Archive




Wednesday, May 2, 2012                10
Mailroom Transformation




Wednesday, May 2, 2012           11
Why is KTM the right choice?


                          Rules   based approach
                             Advantageous for small number of
                            document types.
                             Exceptions and explicit knowledge can be

                            coded
                          Feature   learning approach
                            •Process complex documents in many
                            categories
                            Setup system fast and keep it up to date.




Wednesday, May 2, 2012                                                   12
Setting up KTM




Wednesday, May 2, 2012   13
KTM “Learns” the Documnets




Wednesday, May 2, 2012              14
KTM can have “Rules” added




Wednesday, May 2, 2012              15
Content-Based Classification




Wednesday, May 2, 2012                16
Document Classification Example

     FINANCIALS            SALES          CUST. SERVICE              HR            MARKETING           CORPORATE
         Invoices          Order Entry      Correspondence     Application forms   Leads & prospects   Correspondence
     Order processing       Contracts      New account setup    Resumes/CVs          Customer info        Litigation
       Cash receipts      Lead tracking     Service requests    Benefits forms      Competitive data      Contracts
      Proof of delivery    Forecasting        Warranties       Healthcare forms        Surveys
     Expense accounts       Proposals




Wednesday, May 2, 2012                                                                                                  17
KTM uses Format Locators

    Format   Locators enable rules
    to be built for identifying data
    with a specific format:
         Dates
         Financial Amounts
         Customer ID Number
         Reference Numbers
    Format locators enable nearby

    Keywords to be used to
    validated data found


Wednesday, May 2, 2012                 18
KTM also uses Database Locators




Wednesday, May 2, 2012                   19
Unique, Unprecedented Accuracy

          Database Locators provide “Context Clues” to where
           a document belongs. This technology is unique to
           Kofax Transformation Modules.




Wednesday, May 2, 2012                                          20
Steps in Mailroom Processing


           Preparation
           Scanning
           Classification
           Extraction
           Routing
           Processing
           Archive




Wednesday, May 2, 2012                21
Routing with Workflow




Wednesday, May 2, 2012         22
Processing with Workflow




Wednesday, May 2, 2012            23
Taking Paper Mobile




Wednesday, May 2, 2012       24
Tracking & History




Wednesday, May 2, 2012      25
Document Archiving




Wednesday, May 2, 2012      26
Seamless Integration




Wednesday, May 2, 2012        27
Enabled Applications
               ACT                    Host on Demand ®                 PeopleSoft ®
               Applied Systems        Hummingbird ® 3270               People Trak
               ATS – AS/400®          Infinium ®                       PowerBuilder ® 7.0
               Attachmate ® 6.7       JD Edwards ®                     PowerBuilder 8.0
               Auto CAD LT 2002   ®
                                      JD Edwards One World    TM
                                                                       Quick Books ®
               Banner                 Jolly Giant QWS3270 ®            QVT/Term
               BAAN ®                 Lawson ®                         Ruby/Sapphire from Prism
               Cerner ®               Lotus ®                          Rumba ® 2000
               Chempax ® 2000         Lotus ApproachTM                 SAP ®
               Citrix ® Clients       MAS 90 ®                         SalesLogix ®
               Client Access ®        MAS 200 ®                        Siebel ® 6.01
               Clientele ® 7.0        McKesson ®                       Sungard ® – Omnivest / Omnitrust
               Colleage               Meditech ®                       Solomon ®
               CosNet                 MestaMed ®                       Stolas System
               Epicore ®              Microsoft ® Access ®             Syspro ®
               FAST                   Microsoft Office Prop. Windows   The Diamond SystemTM 4.120
                                           ®
               FAST Teller Systems                                     Toughe
               Full Court 3.0         Microsoft Outlook ®              TRMIS5
               GIS Arch Map           MUNIS ®                          Tropics Software Tech
               GIS Arch View          Oracle Financial
                                                ®
                                                                       Visio ®
               Great Plains ®         Oracle Forms                     Wintam



Wednesday, May 2, 2012                                                                                    28
Thank You!


                 Thank You!
        For More Information, Contact:
             Michael R. Thomas
       Director – Solution Development
                631-406-9916
         mthomas@amsimaging.com
         http://www.amsimaging.com

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Digital Mailroom Automation - AMS Imaging

  • 1. Mailroom Automation with Wednesday, May 2, 2012 Confidential
  • 2. About AMS Imaging, LLC  Document Management since 1971  OnBase Platinum Partner  Kofax Gold Solutions Provider  10+ Kofax and OnBase Certified Engineers  Clients in 32 of 50 States and Over 25 Countries Wednesday, May 2, 2012 2
  • 3. What is a mailroom?  Most companies will receive documents from third parties and internally that need to be sorted.  In a “mailroom” these documents are sorted to be forwarded to the appropriate party e.g.  Business Users (for items that need action)  Storage (for non-action items) Wednesday, May 2, 2012 3
  • 4. Challenges with Manual Mailrooms  Slow Manual Process –results in delays getting important documents to people who can action them  Excessive Labor Requirements –Larger mailrooms can require a significant number of employees to manage  Error Prone –The manual sort means that documents can be sent to the wrong locations  Lack of Transparency –Paper flows mean that documents can get lost  Dependency on “Key” Staff–Mailroom “Business Rules” are stored in the heads of the workers Wednesday, May 2, 2012 4
  • 5. Opportunity for Automation  An Automated Mailroom consists of: -  Scanning Equipment (converting paper to electronic media)  Capture of Electronic Data (email, fax import)  Intelligent Capture (for OCR, Classification and Extraction of key data)  Data Repair (to review and repair captured data where necessary)  Routing/Export (to send document to the appropriate people)  Audit Trail (enabling documents to be tracked)  Statistic (enabling statistics about the performance of the system)  •The advantage of this: -  Faster Process  Clear Business Rules  Reduced Labor/Manual Effort sorting documents  Traceability/ Audit-ability Wednesday, May 2, 2012 5
  • 6. Mailroom Capture in Finance Wednesday, May 2, 2012 6
  • 7. Steps in Mailroom Processing  Preparation  Scanning  Classification  Extraction  Routing  Processing  Archive Wednesday, May 2, 2012 7
  • 8. Steps in Mailroom Processing  Preparation  Scanning  Classification  Extraction  Routing  Processing  Archive Wednesday, May 2, 2012 8
  • 9. Solution Components - Scanning  Opex Scanners – AS7200i  Integrated Mail Opening & Extraction  Kofax VRS Included  Up to 120 Pages Per Minute  Images to Kofax Capture Wednesday, May 2, 2012 9
  • 10. Steps in Mailroom Processing  Preparation  Scanning  Classification  Extraction  Routing  Processing  Archive Wednesday, May 2, 2012 10
  • 12. Why is KTM the right choice? Rules based approach  Advantageous for small number of document types.  Exceptions and explicit knowledge can be coded Feature learning approach •Process complex documents in many categories Setup system fast and keep it up to date. Wednesday, May 2, 2012 12
  • 13. Setting up KTM Wednesday, May 2, 2012 13
  • 14. KTM “Learns” the Documnets Wednesday, May 2, 2012 14
  • 15. KTM can have “Rules” added Wednesday, May 2, 2012 15
  • 17. Document Classification Example FINANCIALS SALES CUST. SERVICE HR MARKETING CORPORATE Invoices Order Entry Correspondence Application forms Leads & prospects Correspondence Order processing Contracts New account setup Resumes/CVs Customer info Litigation Cash receipts Lead tracking Service requests Benefits forms Competitive data Contracts Proof of delivery Forecasting Warranties Healthcare forms Surveys Expense accounts Proposals Wednesday, May 2, 2012 17
  • 18. KTM uses Format Locators Format Locators enable rules to be built for identifying data with a specific format:  Dates  Financial Amounts  Customer ID Number  Reference Numbers Format locators enable nearby Keywords to be used to validated data found Wednesday, May 2, 2012 18
  • 19. KTM also uses Database Locators Wednesday, May 2, 2012 19
  • 20. Unique, Unprecedented Accuracy  Database Locators provide “Context Clues” to where a document belongs. This technology is unique to Kofax Transformation Modules. Wednesday, May 2, 2012 20
  • 21. Steps in Mailroom Processing  Preparation  Scanning  Classification  Extraction  Routing  Processing  Archive Wednesday, May 2, 2012 21
  • 28. Enabled Applications ACT Host on Demand ® PeopleSoft ® Applied Systems Hummingbird ® 3270 People Trak ATS – AS/400® Infinium ® PowerBuilder ® 7.0 Attachmate ® 6.7 JD Edwards ® PowerBuilder 8.0 Auto CAD LT 2002 ® JD Edwards One World TM Quick Books ® Banner Jolly Giant QWS3270 ® QVT/Term BAAN ® Lawson ® Ruby/Sapphire from Prism Cerner ® Lotus ® Rumba ® 2000 Chempax ® 2000 Lotus ApproachTM SAP ® Citrix ® Clients MAS 90 ® SalesLogix ® Client Access ® MAS 200 ® Siebel ® 6.01 Clientele ® 7.0 McKesson ® Sungard ® – Omnivest / Omnitrust Colleage Meditech ® Solomon ® CosNet MestaMed ® Stolas System Epicore ® Microsoft ® Access ® Syspro ® FAST Microsoft Office Prop. Windows The Diamond SystemTM 4.120 ® FAST Teller Systems Toughe Full Court 3.0 Microsoft Outlook ® TRMIS5 GIS Arch Map MUNIS ® Tropics Software Tech GIS Arch View Oracle Financial ® Visio ® Great Plains ® Oracle Forms Wintam Wednesday, May 2, 2012 28
  • 29. Thank You! Thank You! For More Information, Contact: Michael R. Thomas Director – Solution Development 631-406-9916 mthomas@amsimaging.com http://www.amsimaging.com

Editor's Notes

  1. The line-of-business manager gets an email from the system stating that there are invoices in the queue that require their attention.
  2. Scrolling down in the viewer, they can see the document history (the previous workflow), the reason for the payment block, and can code the invoice.