This document announces an organizational development seminar to be held on December 2nd, 2011. The seminar will discuss how organizational structure shapes businesses and the type of employees they attract. It will also cover strategies for being efficient and successful in attracting the right employees, developing their careers, and building effective teams. The keynote speaker, Ralph Paglia, will share ways to evaluate an organization to ensure the necessary resources are in place and maximize them for employee and sales success. He will discuss why people, organization, and strategies are all vital components of a strong organization.

1. Organizational Structure
How it shapes your business and the type of employee
you want to attract
You can’t afford to miss it!
click: EDUCATION
Friday, December 2, 2011
9:30 a.m. - 11:00 a.m.
(just prior to MADA’s annual meeting and luncheon)
Northland Inn, Brooklyn Park
O
rganizational development is more important than ever......with many dealers losing staff
while cutting costs during the depths of the recession, those that are now growing their
business need effective strategies, tools and tactics to be efficient and successful in
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attracting the right employees, putting them on the right career path, and the importance of
team-building.
Ralph Paglia has become well-known throughout his career as a passionate and insightful leader
in the development and implementation of highly effective customer management and interactive
marketing strategies and practices. He has led the development and design of nationally
implemented CRM and digital marketing programs for several car companies, including Ford,
American Honda, Mercedes-Benz, and Toyota USA.
Prior to his position as Vice-President of Digital at Tier 10 Marketing, Ralph lead eBusiness sales
and BDC/CRM teams at Courtesy Chevrolet in Phoenix, AZ, making the dealership the top sales
volume GM dealership in the world, retailing over 11,000 new and used vehicles in 2006.
In this 90 minute presentation, Ralph will share with you ways to look at your business to assure you
have your resources in place and to make the most of them for employee and sales success.
PeoPle matter - organization matters - strategies matter
visit
Find out how and why all three components are vital to a strong organization
Don’t miss this opportunity!
Cost: Cost to attend this seminar is $149. Your MADA Services Account will be billed directly.
To Register: Either fax this form to MADA at 651-291-2894, e-mail to denise@mada.org or register
online at www.mada.org. MADA will send you a confirmation and directions prior to the class.
Refunds only on cancellations 48 hours prior to the class.
Name(s) _________________________________________________________
Name(s) _________________________________________________________
Dealership________________________________________________________
e-mail_____________________________________ phone_________________