The document discusses problems, solutions, and the process of turning a problem into a project. It defines the 5 parts of a problem as the crisis, symptom, consequence, cause, and root cause. It then explains tools to help define the problem, such as organizing problems by those under your control, those you can influence, and those you can't control. Finally, it outlines the process of choosing the best solution, which involves picturing the solution, determining if more information or expertise is needed, listing options, and potentially making a decision.

1. Chapter 5:
Problem and Solution
Chapter 5:
Problem & Solution
Presented by:
MACABIO, ELLEINE C.
PROJECT MANAGEMENT

2. Presentation Outline:
What Is a Problem?
From Problem to Project
Conclusion: Making the Solution
Work

3. 5 Parts of a Problem:
A crisis A symptom
A
consequence
A causeA root cause

4. What
makes a
situation a
problem
.
..
Cause and Root cause of a Problem:

5. Crisis
requires
urgent
attention
.
.
Cause and Root cause of a Problem:

6. .
Symptom
tells us
about the
problem.
.
Cause and Root cause of a Problem:

7. .
.
The
consequence
of a problem is
the unwanted
results if we do
nothing
Cause and Root cause of a Problem:

8. .
Root cause is
the cause of
the cause
.
Cause and Root cause of a Problem:

9. .
.
Permanent
preventive
solution puts
an end to a
root cause.
Cause and Root cause of a Problem:

10. .
.
Cause and Root cause of a Problem:
What
makes a
situation a
problem
Crisis
requires
urgent
attention
Symptom
tells us
about the
problem.
The
consequence
of a problem is
the unwanted
results if we do
nothing
Root cause is
the cause of
the cause
Permanent
preventive
solution puts
an end to a
root cause.
Cause is the
center of
the problem

11. What is Problem Definition tool:
Allow you to sort out the pieces of
a problem.
Example of Problem
definition
tool

12. 3 categories to organize a
problem:
problems from your
own company, directly
under your control
problems you can influence
problems you can’t do anything
about

13. Picture the
solution.
Ask if you
need
information
Ask if you
need
expertise.
Maybe make
a decision.
List your
options
Here is a process for
choosing the best solution to
a problem
Problem to project:

14. Conclusion: Making the Solution Work