M Intergraph Systems Pvt Ltd is an IT services company headquartered in Delhi, India that has been in business for 25 years. It has over 250 employees and provides managed network and IT consulting services to over 10,000 IP endpoints. The company has experience executing projects in India, the UAE, Saudi Arabia, and the Middle East for clients such as EAsalat, ARAMCO, and Mobily. It offers retail POS rollout, server management, network security, and other IT infrastructure services to retailers across India and the Middle East.

1. Corporate
Profile
M Intergraph Systems Pvt Ltd
D-19/1, Okhla Industrial Area, Phase-I, New Delhi – 110020, India
Phone: +91 11 26371825, 26371826 Fax: +91-11-26371830
Reach us @:
Info@mintergraph.com, Sales@mintergraph.com, careers@mintergraph.com

2. 2
Introduction
Geo Spread
India
Headquartered in Delhi, India
Our Business
In the IT services business for past 25 years.
Executed Projects in:
UAE - EAsalat Data Center Management
UAE - EAsalat FTTH Rollout
KSA - ARAMCO MPLS
KSA - Mobily FTTH Rollout
Retail POS rollout across India & Middle East
Rajasthan Police - CCTNS Rollout
Managed Network Services (Over 10,000+ IP end points under
management)
IT ConsulAng & Professional Services
Our People
Highly talented, moAvated and agile team
Workforce with over 250+ highly skilled IT professionals
and 75+ Service LocaAons

3. Certificates
ISO 9000:2005 cerAfied processes and methodology
ISO 20000-1: 2011 IT Service Management – amongst the elite in the India
ISO 27000 Security CerAficaAon
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4. 4
Out Strengths
• ITIL based delivery Methodology
• Centralized Service Desk for logging service requests
• Service Delivery Managers to oversee service level
and maintain opAmum response Ame
• In house TRC for all product categories.
• Skilled Trained Engineers – Aered L1-L2-L3 escalaAon
process
• Professional InstallaAon and TesAng tools to ensure
a high level of service
• Efficient communicaAon devices and so`ware to
automate service acAviAes
• Remote NOC Capability
• OperaAon Zones that can cover the customer Geo
Spread
• 75+ PAN India locaAons ensuring reach for all
upcoming stores

5. 5
Projects Undertaken
FMS support of MPLS MigraAon
Project in Kingdom of Saudi Arabia
for ARAMCO (No.1 oil company in
the World) with 40 people on
board
THALAS (Middle East)
SupporAng NIC/ NICSI for the past
10 years covering more than 70+
Districts pan India with a team of
40+ support engineers. Executed
Mega Projects for Rajasthan
Police in CCTNS and RMS
ApplicaAon Infrastructure
CreaAon and ApplicaAon
Deployment.
NIC/NICSI (Govt.)
FMS and AMC Support to Retail
customers like M & S, Planet,
Samsonite, DLF Retail, RELAXO,
Forever21 etc. pan India – Hybrid
Remote and on site model for
more than 14 Years.
RETAILERS
Tie up with Accenture for:
• FMS support at AVAYA with 39
AVAYA cerAfied professionals.
• FMS support at BSES (BRPL and
BYPL) with 100 resources for
SAP, DBA, OCP, Domino
Professionals.
ACCENTURE

6. Making technology manageable &
affordable by offering single point of
support & accountability.
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7. MINT
Core Offerings
§ Services
§ Data CommunicaAons
§ Compute Infrastructure
§ Enterprise So`ware SoluAons
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8. MINT 360° Retail IT
Services
» Outlets/Store roll outs
» POS hardening
» “ProacAve” PrevenAve
Maintenance
» POS upAme monitoring
and reporAng
» POS applicaAon support
» Asset Management
» Warranty Upli` – 365
Days support across 75+
locaAons
MINT 360° Server and
Application Management
Services
» Hardware TroubleshooAng
& RestoraAon Services
» Failover Clustering Setup
» Server UpAme SLA
» Physical to Virtual
Conversion
» Hardware, Firmware
UpgradaAon Services
» Cloud MigraAon or Hybrid
Setup
» Spares provisioning
MINT 360° Network
Security Management
Services
» Cloud security
» SD-WAN deployment
» Campus Enterprise Secure
Wifi deployments
» Video conferencing and
Unified CommunicaAon
» 75+ LocaAons Store Roll-
out Services
» 365 Days support during
Warranty & Post
Warranty
MINT 360° IT
Infrastructure Design
Services
» Assess Current SoluAon
» Design, Size & Propose
To-be SoluAon
» Help in Procurement
Process
» One Time Deployment
Services
» Periodic Review & Audit
Services
» So`ware Asset
Management
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Services

9. RouAng & Switching
§ Layer 2, Layer 3, 1G, 10G,
25G, 100G
§ IPSEC VPN, SSL VPN
§ High Availability
§ VLAN, VXLAN
§ VirtualizaAon
§ iSCSI, FCoE
§ PoE, PoE+, UPoE
§ SDWAN
§ So`ware Defined
Networking
§ Management
Network Security
§ Firewall
§ UTM, ATD, ATP
§ IPS/IDS
§ Sandbox
§ AnA Malware for Endpoints
§ Content Filtering
§ Tunnelled Node
§ Wired & Wireless
AuthenAcaAon
§ DNS Service
§ Proxy Appliances
Wireless SoluAons
§ Campus Wireless, Guest
Wireless - MulAgigabit
§ Controller less APs for
smaller deployments
§ High Availability with
redundant Controllers
§ Heat Map, Rogue
DetecAon
§ Roaming, AC, AX Band
§ Billing & Quota
Assignment
§ Business AnalyAcs for
Repeat Customers
Unified CommunicaAons
§ Web Conferencing
§ On Premise Audio/Video
Conferencing
§ VoIP, Local PBX
integraAon
§ Telepresence
§ IP Phones
§ Speakers, Amplifiers,
Digital Signal Processors
§ Projector Screens, LEDs
§ Video Wall, Digital
Signage
§ Smart TV, InteracAve TV
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Data Communications

10. Data Center
» Design & Build
» Raised Flooring
» Fire ProtecAon, WLD,
Rodent
» Racks, PDUs
» UPS, ATS
» Aircon, Precision ACs
» Access Controls, Alarms,
CCTV
» ToR Switches, Fibre
ConnecAvity
» Passive Components
Servers & Storage
» Tower, Rack, Blade Chassis
» Hyper Converged
Infrastructure
» SAP Hana Servers
» Virtual Servers via Hyper-V,
VMware & KVM
» Cloud Servers, Hybrid
ConnecAvity
» Tape Drive, Tape Library
» DAS, NAS, SAN, ISCSI
Storage Devices
» SAN Switches
End User Devices
» Desktops, Laptops,
WorkstaAons
» Thin Clients, Zero Clients
» Printers, Scanners, MFPs,
Photocopiers
» Tablets
» Retail POS Machines
» Bar Code Scanners,
Printers
» AuthenAcaAon Devices
» VDI, MDM Tablets
Management
» Mobile Device
Management
» Network UpAme SLA
» Servers Availability & DR
Support
» Helpdesk, ServiceDesk
» On-site/On-premise L1,
L2, L3 support
» Comprehensive FMS
» Remote sites support
» Incident Management
» DR-site provisioning
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Compute Solutions

11. Infrastructure SoluAons
» Email
» File Sharing &
CollaboraAon
» Unified CommunicaAon
» MigraAon Services
» Design, Sizing, Licensing
and OpAmizaAon Services
» High Availability
ConfiguraAons
» IniAal Deployment
» Annual Support &
TroubleshooAng Services
VirtualizaAon
» Server VirtualizaAon –
Hyper-V, Vmware, KVM
» Desktop VirtualizaAon - VDI
» ApplicaAon VirtualizaAon -
MDM
» Network FuncAon
VirtualizaAon - VXLAN
» HCI – Hyper Converged
Infrastructure
Backup & Recovery
» On-premise Backup
So`ware
» Cloud Backup So`ware
» Online Repositories e.g.
OneDrive, Google Drive,
Dropbox etc.
» Backup on Tape Drives,
Tape Libraries
» Self Restore, EncrypAon
» Fail-over Clustering
» ReplicaAon Services
» DR-site provisioning
Business SoluAons
» IdenAty & Access
Management
» Single Sign-on
» Two Factor
AuthenAcaAon
» Data Leakage PrevenAon
» CASB
» Email RetenAon
» InformaAon Security
Management System e.g.
ISO 27000 preparaAon
» Hybrid Cloud Enablement
» Security Audit
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Enterprise Software Solutions

12. 12
Our Customers

13. 13
Partnership

14. 14
References - Retailers/Brands serviced by MINT
Established Warehouse Data Center and
setup more than 25 Retail Stores which
includes VoIP, Server, Managed Switches
& POS machines.
Facility Management Services
PAN India on a 24x7 basis
Forever21 Twenty Four Seven
Facility Management Services across HO, Factory,
Warehouse & 350 Retail Outlets PAN India 365 Days.
RELAXO FOOTWEAR
FMS & AMC Support PAN India
MARKS AND SPENCER

15. Retail Customers
§ Marks and Spencer
§ Planet Retail
§ Spice
§ Body Shop
§ Dominos
§ Barista
§ Aditya Birla Fashion and Retail
§ Bagzone
§ Twenty Four Seven
§ Colorbar
§ Relaxo Footwears Ltd
§ Fenesta Building Systems
§ Wacoal
§ Mother Care
§ Sunglass Hut
§ Faces CosmeAcs
§ Dlf Brands
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16. Thank You
+91 9810173856
Ajay.malik@mintergraph.com
www.mintergraph.com
Ajay Malik CEO
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