1. Mohammed Abd El Rahman Mohammed
SAP Certified PM/CS/CRM Service Consultant
Address: 22 Rezk Hanna St. along Faisal St., Talbia.
Cell phone1: +201221994984
Cell phone2: +966592900550
Email: Mohammed.abdo@live.com
PROFILE
Dedicated highly qualified with organizational and team working skills. I have been working as an SAP
Functional consultant for 6 years passing through different industries. I’ve got solid knowledge in Plant
maintenance and customer service modules with the fundamentals of quality management, able to deliver
quality work, Clear understanding of business process; successfully defined the requirements for each
customer & Key-user and end user training. I’ve worked also as CRM Service consultant and in replication
between ERP and CRM servers.
PROFESSIONAL OBJECTIVE
Want to obtain a promising career where my qualitative and analytical skills can be best utilized for the
growth of the customer business.
EMPLOYMENT HISTORY
1- LABS (June 2015 – Present)
SAP PM/CS/CRM Service Team Leader Consultant
2- Oriental Weavers (September 2014 – May 2015)
SAP PM/QM Consultant
3- Freelance (December 2013 – July 2014)
SAP IS-U Trainer - SAP PM/QM Consultant
4- Raya International Service (June 2012 – November 2013)
SAP PM consultant
5- IBM –GPS – SAP Golden partner (November 2011 –May 2012)
SAP PM Consultant
6- First Engineering & Software system-SAP Silver Channel partner (October 2010 –
October 2011)
SAP PM/QM Consultant
7- Higher Technological Institute, 10th
of Ramadan City, 6th
of October branch (September
2008 – July 2009)
Teaching Assistance Engineer

2. PROJECT IMPLEMENTATION
Projects Industry Duration Phases Cycle Implemented / Tasks Role
AlArifi Group
Companies
(KSA)
Chemical
Industry
August 2016
– Present
Full life
cycle
PM
1. Breakdown Maintenance
2. Corrective Maintenance
3. Overhaul Maintenance
4. Refurbishment Maintenance
5. Subcontracting Maintenance
6. Test Equipment Management
7. Investment Management
CRM Service
1. Service order management
2. Complaints Management
SAP PM /
CRM Service
Consultant
Makkiyoon
Urban
Developers
(KSA)
Construction
Industry
Jan 2016 –
Present
Full life
cycle
1. Easy Depot Maintenance
2. Preventive Maintenance
based on contract
3. Complaints management
SAP CS
Consultant
Manar Al-
Omran (KSA)
Construction
Industry
July 2015 –
Jan. 2016
Full life
cycle
1- Refurbishment Maintenance
for the same and to different
material code
SAP PM
Consultant
Oriental
Weavers
Group
(Egypt)
Textile &
Yarn Industry
(3 Company
codes & 24
Plant)
Sep. 2014 –
May 2015
Full life
cycle
1. Breakdown Maintenance
2. Corrective Maintenance
3. Refurbishment maintenance
4. Subcontracting Maintenance
5. Time based Preventive
Maintenance
6. Performance based
preventive maintenance
7. Overhaul Maintenance
SAP PM
Consultant
Oriental
Weavers
Group
(Egypt)
Textile &
Yarn Industry
(3 Company
codes & 24
Plant)
Sep. 2014 –
Dec. 2014
Blueprint
Phase
1. Pre Goods Receipt Inspection
2. Goods receipt from
procurement with quality
management
3. Transfer posting with quality
management
4. In process inspection
5. Quality notification
6. Goods receipt from
production
7. Outbound delivery inspection
SAP QM
Consultant
ITCC (Qatar) Construction
company
June 2014 –
July 2014
Blueprint
Phase
ETM
1. Time based equipment
process
2. Time based equipment
process including equipment
Rental
SAP ETM/PM
Consultant

3. 3. ETM Non consumable
material process
PM
1. Time based Technical
inspection
2. Performance based
maintenance for fleet objects
and heavy equipment
3. Corrective maintenance for
fleet objects and heavy
equipment
4. Overhaul Maintenance
5. Movability of fleet objects
between construction sites
Al Muhaidib
Contracting
(KSA)
Contracting
Company
Feb. 2013 Realizatio
n Phase
Key users Training on:
1. Corrective Maintenance
2. Preventive Maintenance
SAP PM
Trainer
Saudi
Electicity
Company
(KSA)
Utility
Company
Dec. 2012 –
Feb. 2013
Realizatio
n Phase
1. Training materials for DM
Master data
SAP ISU
Trainer
Fresh (Egypt) Home
Appliance
June 2012 –
Nov. 2013
Full life
cycle
1. Time based preventive
maintenance
2. Performance based
preventive maintenance
3. Multi counter preventive
maintenance
4. Corrective Maintenance
5. Overhaul Maintenance
6. Investment management
7. Subcontracting with quality
inspection
8. Procurement of spare parts
SAP PM
Consultant
Fresh (Egypt) Home
Appliance
June 2012 –
July 2013
Blueprint
–
Realizatio
n
1. Procurement with quality
management
2. Customer complaints
3. Goods receipt from
production
4. Calibration devices inspection
SAP QM
Consultant
Egyptian
National
Railways
(Egypt)
Railways
Industry
November
2011 – May
2012
Full life
cycle
(Phase 3)
1. Preventive Maintenance
2. Corrective Maintenance
SAP PM
Consultant
Maridive
(Egypt)
Oil & Gas
Industry
March 2011
– June 2011
Final
Preparati
on –
Golive &
Support
1. Corrective Maintenance
2. Preventive Maintenance
3. Predictive Maintenance
SAP PM
Consultant

4. PROFESSIONAL TRAINING
SAP Plant Maintenance (PM):
 PLM300 Business Process in Plant Maintenance.
 PLM305 Managing Technical Objects.
 PLM310 Maintenance & Service Processing.
 PLM315 Maintenance Processing – Operational functions.
 PLM 316 - Maintenance Processing - Controlling & Reporting.
SAP Quality Management (QM):
 PLM 405 Quality Inspections.
SAP Customer Service (CS):
 PLM301 Business processes in Customer Service
SAP On-line Training:
Level 1 SAP Business All-In-One Associate consultant qualification.
Certificates
 SAP Certified Solution Consultant PLM - Maintenance & Repair with SAP ERP 2005 (2012).
 Level 1 SAP Business All-In-One Associate consultant qualification certificate (2010).
NON SAP EXPERIENCE
Higher Technical Institute, 10th of Ramadan city, 6th of October branch. (September
2008 – July 2009).
Job Title: Teaching Assistant Engineer (September 2008 – July 2009).
Higher Technological Institute, 10th of Ramadan city, 6th October branch.
Electrical and Computer Engineering Department, focusing on these topics:
 VLSI (Very Large Scale Integration).
 Signals and Systems.
 Digital Signal Processing.
 Qbasic programming language.
 Electric Labs.
EDUCATION
• Higher Technological Institute 10th of Ramadan city, 6th of October Branch.
o B.Sc. Degree in Electrical and Computer Engineering.
o Year of Graduation: August 2008.
o General grade: Excellence (A) with Rank of honor.
o GPA: 3.5 scale of 4.
o Overall rank: 1st.
• Dar Al Hanan Language School, Haram, Giza.
o Secondary school grade: 90.2%.
CERTIFICATES
 Global system for mobile communication training certificate.
 Mobile communication system with its generation’s certificate.

5.  Internet protocols and technologies certificate.
 Oil and Gas training certificate.
Personal Skills
• Languages:
o Arabic: Native.
o English: Very good command.
o French: Good reading.
• General Skills:
o Self motivation.
o Excellent Explanation & Training Skills
o Self education.
o Team working skills.
o Hard worker.
Personal Details
• Full Name: Mohamed Abd El Rahman Mohamed Abd El Rahman Ezzat.
• Date of birth: 30 / 11 / 1985.
• Age: 29.
• Religion: Muslim.
• Nationality: Egyptian.
• Marital status: Single.
• Military service: Served (from 15/07/2009 to 25/08/2010)
• Driving License: Holding full current driving license.