Unconference style presentation and discussion at #leancampsf 2013 What are the keys to successful product outcomes for lean startups? How do we demonstrate a continuous improvement mindset? How do we create a culture to sustain improvement? Why do respecting and improving standards contribute toward improvement? Why use lean principles for leadership?

1. Lean Leadership
Managing Team Dynamics
Lisa Winter
@lisaw1
lisaw1@gmail.com

2. About Lisa
Lisa Winter is a connector &
relationship manager – a Product
Management consultant with nearly
two decades of managing enterprisewide, complex online products and
projects.
In addition to the Fortune 500, she’s
worked with multiple technology
start-ups from the start of the
dotcom era to boom and subsequent
bust. Leveraging her network of
relationships from the North Bay to
Silicon Valley, she now focuses on
building a community for
entrepreneurship and startups.
She loves user advocacy, code and
design, and product management.

3. What I’m Passionate About
• Delivering the ultimate user experience by
building products which truly serve the
customer and provide value
• Building community and seeing the kind of
giving and sharing that makes SF/Silicon Valley
the extraordinary place it has been for years

4. Lean Leadership
“Lead the organization as if you have no power.”
Kan Higashi to Gary Convis (NUMMI’s Senior Leaders)
“Follow me… and let’s figure this out together.”
Lean Enterprise Institute - http://www.lean.org

5. Keys to Successful Product Outcomes
for Lean Startups
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Identifying Customer Needs
Focusing on Product/Market Fit
Becoming the Voice of the Customer
Owning the Customer Experience

6. Keys to Successful Product Outcomes
for Lean Startups
• Getting to Agreement while considering a
variety of perspectives
• Guiding problem solving
• Aligning with Strategic Vision & Roadmap
• Balancing Strategy & Execution

7. Team Dynamics for Lean Startups
Creating a Culture to Sustain Improvement
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Effective Communication
Establishing Trust
Building Relationships
Empathy and Tolerance
The whole is greater than the sum of its parts
Finding the lessons in every “failure”
Credibility and Rapport lead to Influence

8. Lean Leadership and Team Dynamics
• What other behaviors contribute to a high
performing team?
• What factors contribute to poor team dynamics?
• How does your team focus on becoming
productive by empowering and engaging team
members?
• Why do respecting and improving standards
contribute toward improvement?
• Why use lean principles for leadership?

9. Contact
Lisa Winter
lisaw1@gmail.com
http://www.linkedin.com/in/lisawinter
https://twitter.com/lisaw1
https://www.facebook.com/lwinter.pmp
http://about.me/lisaw1
https://angel.co/lisaw1

10. Appendix
• Lean Management and the Role of Lean Leadership
http://www.lean.org/images/october_webinar_project_slides.PDF
• Behaviors of a Lean Leader - Natalie J. Sayer and Bruce Williams
http://www.dummies.com/how-to/content/behaviors-of-a-lean-leader.html