The document discusses branding and brand personality. It explains that brands represent years of advertising, goodwill, quality evaluations, and the experiences and attributes associated with a product by consumers over time. Brand value may eventually appear on company balance sheets. As travel increases, brands take on personalities like people - they can be down-to-earth, honest, wholesome, cheerful, daring, spirited, reliable, successful, upper-class or outdoorsy and tough. How logos and messages evolve shape a brand's multidimensional personality traits over time.