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Robin Spencer
Clearbit
From Hyper-Growth to
Hyper-Efficient Growth
Kevin Tate
Clearbit
1
2
The last 5 years were a wild ride…
Image credit: Warner Bros, Inc.
3
4
Image credit: Warner Bros, Inc.
… and the last 5 months were a wake-up.
The Economy has Shifted
6
Three Disciplines
Three Disciplines of Hyper-Efficient Growth
8
Know your customers better.
10
Image credit: PIXAR, Inc
11
Image credit: themico, Warner Bros, Inc.
Should you narrow your focus?
…or do you need to broaden to fill the
pipeline?
Re-look at adjacent markets
… is their softer dirt nearby?
Is your CAC consistent across ICP
segments?
…or is some revenue ‘too costly’ now?
12
Image credit: themico, Warner Bros, Inc.
Look through the budget lens
…does your buyer still have the
juice?
Are there new approvals required
…is the CFO more involved?
Assuming consolidation pressure
…which vendors come out on top?
13
JTBD = Jobs to be Done
Image credit: Nickelodeon
“People don't want a quarter-inch drill.
They want a quarter-inch hole.”
- Theodore Levitt
15
For which JTBD are you a
“must have” (vs. nice to have)?
What alternatives might be new
threats (e.g., manual options)?
Have any of your JTBD moved to
a different role or department?
Image credit: Nickelodeon
Generate pipeline smarter.
17
Image credit: Disney Wiki
Strategy 1:
Face the reckoning
19
Millennials are running the show now…
Source: Department of Labor
Only
18%
pick up the phone
from an unknown
number
Strategy 2:
Get Out of the Way of People Who Are
Ready to Buy
Here’s what learning to love the middle of the funnel looks like…
22
23
Strategy 3:
Spend time on 1:many motions
25
Capture demand faster.
27
●
●
●
Image credit: Nickelodeon
28
●
●
●
Image credit: Animalympics
29
●
●
●
Image credit: Nickelodeon
Key Take-aways
31
Three Disciplines of
Know
your
customers
Generate
Pipeline
SMARTE
Capture
Demand
FASTER
Hyper-Efficient Growth
Robin Spencer
Clearbit
Thank You!
Kevin Tate
Clearbit
32

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Lunch with Clearbit's CRO and CSO: From Hyper-Growth to Hyper-Efficient Growth: How B2B SaaS Teams are Winning in Today's Economy

Editor's Notes

  1. These are the shifts we believe you can - and must - plan for as a growth-stage SaaS team in 2H’22: Rampant 10x+ valuations aren’t come back for awhile (18+ months) Profitability is more important now than pure revenue growth Etc. …. Still a little early to read the tea-leaves on these, so we’re watching carefully: Talent landscape has certainly changed (some layoffs, ‘silent quitting’, etc.) Hard to tell yet if/how much we’re going to see salaries adjust and make it easier for growth-stage companies to compete for top-talent  In-person events might be making a comeback this fall (fingers crossed) But marketing budgets are under a lot of pressure, with a focus on direct lead-gen and revenue contribution Most Demand Gen teams are