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Your attitude, and behaviour will mark the difference how you and your luxury
service will be perceived and positioned in peoples’ minds.

“LAP OF LUXURY” training program was created by LSL to introduce the soft and
sophisticated distinction of service at all levels in China. Our aim is to provide you
the skills of a luxury attitude, giving you a competitive edge in delivering your
business results.




Program Objectives                            Program Key Points
• Assess and remove the ordinary              • The essence of manners
  with the aim to achieve                     • Global habit and etiquette tips
  excellence                                  • The art of elegance
• Master your attitude and mindset            • Luxury look for men and women
  to embody the luxury spirit, which          • The essentials of grooming
  aims at perfection, attention to            • Being your personal and
  detail and lifestyle                          professional best
• Understanding intuitive and                 • Service and Retail focused Luxury
  genuine service in creating                   attitude
  exceptional experiences in retail           • Profile Value merchants



                               Shanghai Office: An Fu Lu 198, 10C, Shanghai 200031, PRC
                               Tel: (86 21) 5404 6743 Mobile: (86) 138 1709 2353
                               Hong Kong Office: 905, 9/F Center Point
                               181-185 Gloucester Road, Wanchai, Hong Kong
                               Tel: (852) 2834 0700 Fax: (852) 2838 7752
                               info@leadershipsuccessltd.com
                               www.leadershipsuccessltd.com

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Luxury Attitude Training

  • 1. Your attitude, and behaviour will mark the difference how you and your luxury service will be perceived and positioned in peoples’ minds. “LAP OF LUXURY” training program was created by LSL to introduce the soft and sophisticated distinction of service at all levels in China. Our aim is to provide you the skills of a luxury attitude, giving you a competitive edge in delivering your business results. Program Objectives Program Key Points • Assess and remove the ordinary • The essence of manners with the aim to achieve • Global habit and etiquette tips excellence • The art of elegance • Master your attitude and mindset • Luxury look for men and women to embody the luxury spirit, which • The essentials of grooming aims at perfection, attention to • Being your personal and detail and lifestyle professional best • Understanding intuitive and • Service and Retail focused Luxury genuine service in creating attitude exceptional experiences in retail • Profile Value merchants Shanghai Office: An Fu Lu 198, 10C, Shanghai 200031, PRC Tel: (86 21) 5404 6743 Mobile: (86) 138 1709 2353 Hong Kong Office: 905, 9/F Center Point 181-185 Gloucester Road, Wanchai, Hong Kong Tel: (852) 2834 0700 Fax: (852) 2838 7752 info@leadershipsuccessltd.com www.leadershipsuccessltd.com