This document discusses business excellence and increasing productivity in Malaysia. It introduces LegionRFBE, a joint venture company focused on business excellence services to help businesses achieve superior results. LegionRFBE will leverage the internationally recognized Business Excellence Framework (BEF) which has been adopted by Malaysia. The company provides various BEF training workshops, simulations, and seminars on ethics and communications to reinforce the BEF. Private sector champions are needed to promote BEF adoption, especially among small and medium enterprises. LegionRFBE's goals are to raise BEF awareness, deliver top training, and work with government agencies to increase national productivity.

1. BUSINESS EXCELLENCE
RAISING CAPACITY & PRODUCTIVITY

2. “EMBRACING EXCELLENCE”
CONTENTS
▸ The Malaysian economic environment & challenges.
▸ Business Excellence Framework (BEF) as a key
enabler.
▸ Introduction to LegionRFBE.
▸ BEF tools and catalysts from LegionRFBE.
▸ Private Sector as a leading BEF advocate and initiator.
▸ LegionRFBE deliverables.

3. ▸ The Malaysian economic environment & challenges.
THE MALAYSIAN PRODUCTIVITY CHALLENGE

4. ▸ Business Excellence (BE) as a key enabler.
RAISING PRODUCTIVITY & COMPETITIVENESS
▸ Raising productivity at the corporate level will improve
company results and contribute to improved economy.
▸ There are number of options for positive improvement in
different areas of a business.
▸ Different companies may wish to approach improvement
in different ways and with different emphasis.
▸ BUSINESS EXCELLENCE provides the holistic approach
to improvement while retaining flexibility.

5. ▸ Introduction to LegionRFBE.
“EMBRACING EXCELLENCE”
• LegionRFBE (M) Sdn Bhd is a Malaysian joint venture company combining the
expertise of RFBE, an Australian based consulting business and the established
Legion Group in Malaysia.
• The organisation is focussed on governance, finance, commercial and operations
influenced business excellence services.
• With over 150 years of management experience throughout Asia, the LegionRFBE
team will leverage the internationally recognised holistic management system of
Business Excellence which has been officially adopted by Malaysia to support
businesses' ambitions to achieve superior and sustainable results.
• LegionRFBE is committed to support the growth and development of world class
Malaysian companies operating successfully to the highest standards of performance
and governance.

6. ▸ Introduction to LegionRFBE.
“EMBRACING EXCELLENCE”
• LegionRFBE addresses all aspects of the Business Excellence Framework to ensure
optimum results while preserving an ability to meet the specific needs of corporate
and other clients and ensure the focus remains on “EMBRACING EXCELLENCE”.

7. ▸ BE components and catalysts.
LEGIONRFBE TOOLS
Introduction to BEF and globalised trading for SMEs
(1 day workshop)
BEF for corporates (2 day workshop)
BEF for local government (1 day seminar)
Reinforcing BEF through business simulation
(public and in-house training)
Reinforcing BEF through business ethics training
(1 day interactive seminar)
Reinforcing BEF through improving business English
(1 and 2 day workshops)

8. ▸ BE components and catalysts.
LEGIONRFBE TOOLS - BEF TRAINING
Introduction to BEF and
globalised trading for SMEs
(1 day workshop)
BEF Framework for
corporates (2 day workshop)
BEF for local government
(1 day seminar)

9. ▸ BE components and catalysts.
LEGIONRFBE TOOLS - BUSINESS SIMULATIONS
Reinforcing BEF through
business simulation
(public and in-house
training)

10. ▸ BE components and catalysts.
LEGIONRFBE TOOLS - BUSINESS SIMULATIONS
› HR
› TQM (Total Quality Management)
DECISION AREAS
Students need to coordinate strategy and tactics
across the following areas of their company:
R&D (Research & Development)
MARKETING
PRODUCTION
FINANCE
ADDITIONAL MODULES

11. ▸ BE components and catalysts.
LEGIONRFBE TOOLS - ETHICS & ANTI-CORRUPTION
Reinforcing BEF through business ethics training
(1 day interactive seminar)

12. ▸ BE components and catalysts.
LEGIONRFBE TOOLS - COMMUNICATIONS & BUSINESS ENGLISH
Reinforcing BEF through improving business English
(1 and 2 day workshops)

13. ▸ Private Sector as a leading advocate and initiator.
SPEARHEADING THE BEF PUSH INTO THE PRIVATE SECTOR
▸ Find champions from the MNC sector to promote BEF.
▸ Identify best of class BEF procedures to be emulated.
▸ Expand and optimise available communication channels to
maximise BEF awareness in smaller companies.
▸ Encourage the formation of new BEF practitioners to ensure
a vibrant market for training.
▸ Further develop the “centre of excellence” concept.
▸ Strengthen liaison between public and private sectors.

14. ▸ LegionRFBE deliverables.
LEGIONRFBE EXPECTATIONS & KPIS
▸ Raise awareness within the Malaysian private sector
(including SMEs) of the BEF value proposition.
▸ Maximise private sector channels of communication
(Associations & CCIs) to emphasise BEF as a productivity tool.
▸ Be at the forefront of delivering best of class BEF training and
consulting nationwide.
▸ Maintain close liaison with MPC and other Agencies to ensure
a common approach in line with the national agenda is
achieved.

15. BUSINESS EXCELLENCE
RAISING CAPACITY & PRODUCTIVITY
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