Introductory presentation to Loughtec, supplier of IT support and infrastucture services based in Omagh, Northern Ireland.

1. Prepared for: Ciaran Mullin Business Development Manager Ciaran Mullin Business Development Manager 9th August 2011 9th August 2011

2. Our aim Simply to... Offer businesses quality results based IT Solutions

4. The owners have over 35 years combined Industry Experience

5. We at Loughtec are committed to developing long term relationships by providing high quality customer service, client satisfaction and a value for money.

6. Loughtec invest in business resources and staff training to ensure constant improvement

8. Resources & Team We are based in a modern 5,000 sq ft facility in Omagh which gives us a central location in Northern Ireland We have a highly experienced team of 4 technical Engineers – combining over 88 years industry experience We are fully accredited technicians in Ericom, VMware, DataCore and across all Microsoft Platforms

9. Products & Services We offer IT services in a number of variety of ways for our customers We can provide: - IT Support Services by annual contract or by blocks of SLA hours IT consultancy for customers where we analyse a customers business needs and match these up with products that fit for purpose We use all our experience of Software and Hardware for our customers to ensure we deliver the right products to our customers Loughtec help our customers get up to speed with new IT trends like Cloud Computing, Hosted Exchange Email, Off-site backups and advise which ones may suit their particular business model

10. What sets us apart! One-stop-shop for a range of IT products Local service provider – you have direct access to owner managers. Owner managers have experience of being the “customer” as well Highly skilled team – with technical support from our strategic partners Prompt service, and service where we cut out the jargon Services that offer excellent value for money e.g. Contract/SLA time Customer satisfaction guaranteed Cost effective technologies e.g. WebConnect V’s Citrix

11. Customer story S. O’Neill & Co Services provided: - Full IT System design and installation Service Level Agreement Loughtec’s Server Monitoring Remote Access Solution “WebConnect” Disaster Recovery Plan for business Network Security plan for Internet Access and Email Services For feedback on our service delivery contact: Sinead O’Neill Accountant 028 796 59393 “Without effective IT systems we would be left behind. Loughtec’s solution does make such a difference to my business. My employees and I are more efficient, profitable and more content.” Sinead O’Neill Chartered Accountant S. O’Neill and Company

12. Customer story Foyle Food Group Services provided: - Full Remote Access for all 250 employees Service Level Agreement Email Spam Filtering Software & Email Continuity Disaster Recovery Plan for Server and Workstations Network Security plan for Managed Internet Access and Email Services For feedback on our service delivery contact: John Magennis 028 8224 3201 “The solution Loughtec implemented was more stable, user-friendly and reliable and it was half the price of the previous solution. Our users need less support and because the systems are easier to use they are more productive.” John Magenniss Group IT Manager Foyle Food Group

13. What are your needs? Questions & Answers

14. The next steps …….

15. Contact Details Ciaran Mullin Loughtec Ltd Skeboy House 1 Campsie Place Omagh Co. Tyrone Office 028 8225 2445 Mobile 078 5051 5781 Email: ciaran@loughtec.com Website: www.loughtec.com