Local Student Prospectus 2019

RTO No. 41480
CRICOS Provider No. 03642G
946 High Street, Reservoir Victoria 3073
1300 2 DOLPH (1300 236 574)
concierge@dolph.edu.au
www.dolph.edu.au
MAGNITUDO VESTRA
GREATNESS AWAITS YOU
Local
Student
Prospectus
2019
NATIONALLY RECOGNISED
QUALIFICATIONS.
CAREER DEVELOPMENT
COURSES.

6
A PERSON
WITHOUT KNOWLEDGE
IS LIKE
A BUILDING WITHOUT A
FOUNDATION.

TABLEOF
As a nationally recognised education provider, we are
committed to empowering our students through
education, enabling you to achieve greater.
At Dolph Business School, we know how important it is
to choose not only the right course or qualification, but
also the right institution to undertake your training
with.
Our dedicated trainers and our strong
student support network are here to help
you on your learning journey!
Do something your future self will thank you for!
Come experience the DOLPH ADVANTAGE today!
COME EXPERIENCE GREATNESS!
CONTENTS
INTRODUCTION.
ABOUT US.
THE DOLPH ADVANTAGE.
OUR CAMPUS.
IMPORTANT INFORMATION.
UNIVERSITY PATHWAYS.
OUR COURSES.
FEES & CHARGES.
ENROLMENT PROCESS.
5
6
7
9
10
12
13
20
23

SUCCESS
WILL NOT LOWER ITS
STANDARD TO US.
WE MUST RAISE
OUR STANDARD TO
SUCCESS.
JOHN DIJULIUS
Keynote speaker, Best-selling author and
President of the DiJulius Group

GET
QUALIFIED
TOGET
AHEAD.
Whether you want to get ahead in your career, or change the direction of your future, enrolling into
an accredited qualification or a career development short course at Dolph Business School
can enable you to work around your busy lifestyle and family commitments, whilst helping you
achieve your dreams.
We offer nationally recognised
qualifications and short courses in:
Accounting
& Finance
Early Childhood
Education &
Care
Human
Resources
Leadership
& Management
Project
Management
Sales
& Marketing
Work Health
& Safety
5
Business &
Administration

Dolph Business School is leading a registered training
organisation established to champion everyone's rights to
education. No matter the personal circumstance or status,
we want to empower all to achieve greater for themselves.
Dolph Business School's continued growth as a preferred
training provider amongst many students and employers is
the result of the quality of our training and assessment
services, our student-focused policies and processes, and
our dedicated team.
We continuously innovate to ensure the quality and
effective delivery of our courses and training programs to
working professionals, job-seekers and school leavers.
We believe that we all have greatness in us, we just need
the right tools, knowledge and people around us to help us
achieve it.
This is why our team of passionate trainers and support
network of professionals strive to do our very best, so that
our students get to benefit from our practical, job-ready
training; and our industry trusted and approved learning
and assessments.
So, isn't it time you put yourself first and start working
towards achieving greatness?
A
B
O
U
T
US.

Excellent track record with ASQA.
We have maintained a perfect
compliance record since our
inception. This assures our students
that we are providing a high
standard of training and
assessment services!
Innovative and industry-trusted
approach to training.
Maintains a team of qualified and
dedicated Trainers with real-life
industry experience.
High student satisfaction rate - over
99% of our students surveyed would
recommend us to their family and
friends!
Small class sizes for a better
learning experience
Give back to our communities by
way of scholarships - we are
the only registered training
organisation in Australia that
provides for a special scholarship
program for single mothers.
EXPERIENCE
THE DOLPH
ADVANTAGE.
7
EDUCATION IS
THE MOST POWERFUL WEAPON
WHICH YOU CAN USE
TO CHANGE THE WORLD.
NELSON MANDELA
Revolutionist, Philanthropist, Human Rights Advocate, President of South Africa (1994-1999)

BE FEARLESS
IN THE PURSUIT OF
WHAT SETS
YOUR SOUL ON FIRE.

Located 13 kilometres north of Melbourne's
city centre lies our brand new campus,
located at 946 High Street, Reservoir.
We are situated right across from the
Reservoir Railway Station and Bus Depot
and are easily accessible by car, train, bus
and of course, by foot!
We are surrounded by an array of lively
cafes, bakeries, grocery stores, and retail
outlets. There are also several gyms,
medical centres, and a neighbourhood
library and community centre all within
walking distance of our beautiful campus.
Our campus also provides for the following
convenient facilities just for you:
- Free WiFi
- Resource room
- Break-out areas
- Disability access + facilities
OUR
CAMPUS.
8
-
All of our classrooms
are fitted with
modern furniture,
ergonomic chairs, and
state-of-the-art
equipment.
Did you know?
9

IMPORTANT INFORMATION ABOUT YOUR TRAINING
Dolph Business School is responsible under the
National Vocational Education and Training Regulator
Act 2011 for the quality of the training and assessment
being delivered in this course and for the issuance of
all AQF certificates.
Delivered by our expert Trainers, our training programs
have been developed in consultation with the industry
- finding out what is needed in today's market, and
what skills and knowledge our graduates must be
equipped with in order to succeed.
WHO IS RESPONSIBLE FOR
YOUR TRAINING?
Dolph Business School has a range of student support
services available should the need arise, including:
STUDENT SUPPORT
SERVICES.
The competencies in our accredited courses have
been drawn from the relevant nationally endorsed
industry training packages. Upon successfully
completing the training and assessment for the
respective course, students will be issued with an
Australian Quality Framework (AQF) qualification
and a transcript listing all of your successfully
completed units of competency.
The qualification and units of competency are
nationally recognised and provide our students
with a valuable qualification that can be used
throughout Australia.
Dolph Business School will issue a qualification
within 20 working days of the final assessment
being assessed as competent, provided your fees
have been paid in full.
NATIONAL RECOGNITION.
Language, Literacy and Numeracy support
Learning core skills support
IT assistance
Career advice
Counselling services
Disability support
Dolph Business School have organised the units of competencies in our courses in a coherent and methodical
sequence. This results in an efficient delivery of training and assessment, and a structure that is logical for our
students.
Dolph Business School has selected the units of competencies which are essential to help you stay relevant. These
units of competencies have been chosen and sequenced in consultation with the industry, ensuring our courses are
designed to have you job-ready upon completion of the course.
UNITS OF COMPETENCIES.

11
ASSESSMENTS.
Project Work
The student is required to complete a range of projects in the context of his or her own workplace, or on a case
study that is provided by the Assessor. A project will require the creation of various workplace documents (such as
reports, memos, presentations), and may have a practical component where the student may be asked to present
the outcomes or findings of their project work.
Written Reports
The student is required to produce a range of written records or reports based on real workplace scenarios or
based on a case study that is provided by the Assessor. This will usually require the student to carefully consider the
situation presented, undertake some research to inform them of their response, and then to recommend actions.
Dolph Business School conducts
assessments using a combination of
realistic workplace tasks, project work,
knowledge tests and response to case
studies.
This guide gives you an overview of what
you can expect.
RECOGNITION OF PRIOR
LEARNING.
Role-plays
The student is required to demonstrate a range of skills whilst being
observed by the Assessor. This will usually require the student to
consider carefully the situation presented, undertake some research
to inform their response, and then to propose their recommended
actions. The student may be asked to demonstrate a range of skills
relevant to the workplace.
Knowledge Assessments
The student is required to participate in knowledge assessments
over the course of his or her study. The student will be required to
complete the assessment independently, but they may research the
answers from the course training materials and notes, as well as
from any other relevant sources.
In accordance with the requirements of the Standards for
Registered Training Organisations, Dolph Business School provides
the opportunity for students to apply to have their prior learning
and experience recognised towards an accredited qualification or
units of competence for which they are enrolled in.
You can apply for recognition of your existing skills and knowledge
that are relevant to the units of competencies within the relevant
accredited course program. These skills and knowledge may have
been obtained through workplace training or experience, or prior
formal training, and may reduce the number of units required to be
completed during the training program.
Please speak to us if you are interested to apply for recognition of
prior learning prior to your enrolment. We will gather the required
information about your prior experience and training history to
determine the best pathway for you to achieve competency.
TYPES OF ASSESSMENTS.

Our Certificate and Diploma courses are nationally recognised
qualifications. This means that they are recognised by all
Australian Universities for determining your eligibility for entry and
course credit.
The course credit you are granted will vary depending on the
undergraduate degree you choose to undertake, and the grades you
attain for your Certificate or Diploma. The time and money saved
through a transfer of credits can be substantial!
Most prestigious universities expect you to maintain a 75-80%
average to be eligible for course credit towards your bachelor
degree.
Upon completion of your Certificate or Diploma program at Dolph
Business School, should you wish to continue your studies and apply
for a university undergraduate degree course, our Student &
Administration Support team will assist you with your enrolment
application, as well as your advanced standing (course credit)
application.
We have credit agreements in place with several universities across
Australia which guarantees students entry and credit transfer upon
completion of our certificate and diploma courses, and could take
up to a year off your bachelor's degree! These credit agreements
are of great importance as outside of these, there is no guarantee
of the amount of credit transfer you will receive.
Refer to our website for up-to-date information.
UNIVERSITY
PATHWAYS.

OUR
COURSES
13
At Dolph Business School, we offer a wide range of quality nationally recognised qualifications and career development
short courses for you to choose from. So, whether you want to get ahead in your career, or embark on a new career
path, Dolph Business School is here for you!
ON CAMPUS LEARNING.
Face-to-face,
Trainer-led learning
in a structured classroom
setting.
ONLINE LEARNING.
Enjoy total freedom and complete your
course around your schedule!
Study anytime, anywhere with our easily
accesible eLearning Platform.
MODES
OF
LEARNING.

Modes of Learning
Online - you have up to 24-months to complete your course
Classroom - delivered over 12-months
Modes of Learning
What will you learn?
This qualification has been developed against the national requirements
for accounting. You will learn the core skills and knowledge required to
work in the financial services industry such as legislative requirements,
performing financial calculations, processing transactions and business
tax requirements, as well as preparing financial statements, budgets and
reports. You will also learn about new cloud computing technologies and
software many Accountants use on a daily basis.
Units of competencies
Entry Requirements
Materials
The following essentials are required to enable full participation in this
course:
Career Opportunities
The skills you learn can help you carry out duties as a:
This qualification has been developed against the national
requirements for accounting. You will learn the core skills and
knowledge required to perform intermediate-level accounting functions
such as preparing financial reports and tax documentation and
managing budgets and forecasts. You will also learn about
management accounting, financial and business performance, financial
statistics and tools, as well as internal control procedures.
Entry Requirements
Materials
course:
Be aged 18 years or over;
Have suitable language, literacy, and numeracy skills to be able to
carry out tasks such as to communicate and present information to a
range of audiences, complete basic mathematical calculations, and
analyse financial information and data.
Have successfully completed either:
Junior Accountant
Budget Analyst
Financial Analyst
Auditor
ACCOUNTING
& FINANCE.
FNS40217
CERTIFICATE IV IN ACCOUNTING & BOOKKEEPING
FNS50217
DIPLOMA OF ACCOUNTING
Access to a computer with the entire Microsoft Office (Student) suite
of programs and MYOB Student software installed; and
Access to an internet connection.
FNSSS00014 Accounting Principles Skill Set;
FNS40615 Cert IV in Accounting;
FNS40215 Cert IV in Bookkeeping; or
FNS40217 Cert IV in Accounting & Bookkeeping.
Accounts or Payroll Administrator / Assistant
Accounting Support Officer
Registered BAS Agent
Bookkeeper
BSBFIA401 Prepare financial reports
BSBSMB412 Introduce cloud computing into business operations
FNSACC311 Process financial transactions and extract interim reports
FNSACC312 Administer subsidiary accounts and ledgers
FNSACC408 Work effectively in the accounting and bookkeeping
industry
FNSACC416 Set up and operate a computerised accounting system
FNSTPB401 Complete BAS and IAS
FNSTPB402 Establish and maintain payroll systems
BSBITU306 Design and produce business documents
BSBITU402 Develop and use complex spreadsheets
FNSACC313 Perform financial calculations
FNSACC411 Process business tax requirements
FNSACC412 Prepare operational budgets
FNSACC511 Provide financial and business performance information
FNSACC512 Prepare tax documentation for individuals
FNSACC513 Manage budgets and forecasts
FNSACC514 Prepare financial reports for corporate entities
FNSACC516 Implement and maintain internal control procedures
FNSACC517 Provide management accounting information
FNSACC607 Evaluate business performance
FNSINC602 Interpret and use financial statistics and tools
FNSORG505 Prepare financial reports to meet statutory requirements
FNSORG506 Prepare financial forecasts and projections

Modes of Learning
Modes of Learning
You will learn the core skills and knowledge required to complete BAS
and IAS as well as establishing and maintaining payroll systems.
Entry Requirements
Materials
course:
Pathways Information
Units of competency in this skill set can provide course credit towards
the FNS40217 Certificate IV in Accounting and Bookkeeping course.
You will learn the core skills and knowledge required to perform entry-
level accounting, bookkeeping and payroll functions. You will learn how
to process financial transactions, extract interim reports, administer
subsidiary accounts and ledgers, work effectively in the industry, as well
as about BAS, IAS and payroll systems.
Entry Requirements
Materials
course:
Pathways Information
Units of competency in this skill set can provide course credit towards
the FNS40217 Certificate IV in Accounting and Bookkeeping course.
Completion of this skill set is an entry requirement for
the FNS50217 Diploma of Accounting course.
Completion of this skill set is a partial entry requirement for
the FNS60217 Advanced Diploma of Accounting course.
ACCOUNTING
& FINANCE.
FNSSS00004
BAS AGENT REGISTRATION SKILL SET
FNSSS00014
ACCOUNTING PRINCIPLES SKILL SET
FNSACC311 Process financial transactions and extract interim reports
FNSACC312 Administer subsidiary accounts and ledgers
FNSACC408 Work effectively in the accounting and bookkeeping
industry
FNSACC416 Set up and operate a computerised accounting system
15

Mode of Learning
Modes of Learning
for business and management. You will learn the core skills and
knowledge required to perform basic administrative office duties
including preparing documents, spreadsheets and presentations;
organise meetings and business travel; administer project work; prepare
and report on an organisation's financial activities; as well as about work
health and safety policies, procedures and programs.
Entry Requirements
Materials
course:
requirements for business and management. You will learn the core
skills and knowledge required to run a business such as how to manage
risk and budgets, recruit and build an innovative work environment,
manage projects, as well as sales and marketing.
Entry Requirements
Materials
course:
carry out tasks such as to develop materials and present information
to meet business needs and to suit the respective audiences, to
identify and interpret information from various sources, and to review
and interpret numerical and financial information.
BSBITU401 Design and develop complex text documents
BSBITU402 Develop and use complex spreadsheets
BSBCMM401 Make a presentation
BSBFIA412 Report on financial activity
BSBADM409 Coordinate business resources
BSBADM405 Organise meetings
BSBADM406 Organise business travel
BSBADM407 Administer projects
BSBWHS401 Implement and monitor WHS policies, procedures and
programs to meet legislative requirements
BSBRSK501 Manage risk
BSBFIM501 Manage budgets and financial plans
BSBHRM506 Manage recruitment selection and induction
processes
BSBINN502 Build and sustain an innovative work environment
BSBPMG522 Undertake project work
BSBMKG501 Identify and evaluate marketing opportunities
BSBMKG502 Establish and adjust the marketing mix
BSBMKG413 Promote products and services
carry out tasks such as to interpret, analyse and evaluate information
from various sources, prepare and present materials, ideas and
concepts to a range of audiences, and use problem solving skills to
respond to challenges that may arise.
BUSINESS
& ADMINISTRATION.
BSB40515
CERTIFICATE IV IN BUSINESS ADMINISTRATION
BSB50215
DIPLOMA OF BUSINESS
Administration Officer
Executive / Personal Assistant
Office Administrator
Office Support Personnel
Project Officer
Receptionist
Business Consultant / Strategist
Business Owner
Entrepreneur
General Manager
Office Manager
Project Coordinator
of programs installed;
Access to an internet connection;
Prescribed reading texts; and
Workbooks - which will be provided on the commencement of the
course. Only applicable to on-campus students.

Modes of Learning
Please note, whilst this is predominantly an online course,
there are assessments which will need to be conducted
on-campus such as the first aid assessments.
for community services. You will learn the core skills and knowledge
required to perform tasks as a Child Care Manager or a Child Care Co-
ordinator. You will also learn how to analyse information to inform
learning, facilitate compliance, maintain work health and safety, ensure
the safety of children, provide emergency first aid, and provide care for
babies and toddlers. The course will also cover healthy eating, children
and young people at risk, working with diverse people, inclusive
strategies, developing respectful relationships with children, nurturing
creativity in children, policies and curriculum, and Aboriginal and/or
Torres Strait Islander cultural safety.
Entry Requirements
Materials
course:
Be physically and readily available to undertake 240 hours of work
placement in a regulated education and care service facility;
Already possess, or will be able to obtain a Working with Children
Check prior to the commencement of your work placement
experience; and
interpret, analyse and apply applicable legislative requirements,
organisational policies and procedures, relevant learning frameworks,
forms and reports; compile and document observations in line with
workplace procedures and policies and statutory requirements; use
effective oral communication techniques to liaise with people of all
ages, genders, cultures and language abilities; and respond to and
implement first aid procedures in a variety of simulated scenarios.
CHC50113
DIPLOMA OF EARLY CHILDHOOD EDUCATION AND CARE
CHCECE009 Use an approved learning framework to guide
practice
CHCECE023 Analyse information to inform learning
CHCECE019 Facilitate compliance in an education and care
service
CHCECE001 Develop cultural competence
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander
cultural safety
CHCDIV001 Work with diverse people
HLTWHS003 Maintain work health and safety
CHCECE002 Ensure the health and safety of children
HLTAID004 Provide an emergency first aid response in an
education and care setting
CHCECE016 Establish and maintain a safe and healthy
environment for children
CHCPRT001 Identify and respond to children and young people at
risk
CHCECE005 Provide care for babies and toddlers
CHCECE003 Provide care for children
CHCECE004 Promote and provide healthy food and drinks
CHCECE007 Develop positive and respectful relationships with
children
CHCECE021 Implement strategies for the inclusion of all children
CHCECE017 Foster the holistic development and wellbeing of the
child in early childhood
CHCSAC005 Foster the holistic development and wellbeing of
the child in school age care
CHCECE020 Establish and implement plans for developing
cooperative behaviour
CHCECE018 Nurture creativity in children
CHCECE022 Promote children's agency
CHCECE024 Design and implement the curriculum to foster
children's learning and development
CHCPOL002 Develop and implement policy
CHCPRP003 Reflect on and improve own professional practice
CHCLEG001 Work legally and ethically
CHCMGT003 Lead the work team
CHCECE025 Embed sustainable practices in service operations
CHCECE026 Work in partnership with families to provide
appropriate education and care for children
Child Care Centre Manager
Curriculum Manager
Early Childhood Educator
Family Day Care Co-ordinator
Room Leader
of programs installed; and
EARLY CHILDHOOD
EDUCATION & CARE.
17

Modes of Learning
Modes of Learning
for leadership and management. You will learn the core skills and
knowledge required to lead and manage an effective team; as well as
manage risk, budgets, finances, operations, campaigns, and recruitment
for an organisation of any size.
Entry Requirements
Materials
course:
requirements for business and management. You will learn the core
skills and knowledge required to manage and oversee all aspects of a
project - its scope, time, quality, cost, human resources, information
and communication, risks, and integration.
Entry Requirements
Materials
course:
carry out tasks such as to interpret, analyse, critique ideas and
information from a range of complex texts; and prepare, develop and
implement budgets, plans, reports and presentations.
carry out tasks such as to identify, analyse and present information,
ideas and concepts to a wide range of audiences, sequence and
schedule complex activities and apply formal processes and plans
with logically sequenced steps.
BSBLDR502 Lead and manage effective workplace relationships
BSBLDR511 Develop and use emotional intelligence
BSBMGT516 Facilitate continuous improvement
BSBMGT517 Manage operational plan
BSBWOR502 Lead and manage team effectiveness
BSBFIM501 Manage budgets and financial plans
BSBMGT502 Manage people performance
BSBRSK501 Manage risk
BSBHRM513 Manage workforce planning
BSBHRM506 Manage recruitment selection and induction processes
BSB51918
DIPLOMA OF LEADERSHIP & MANAGEMENT
BSB51415
DIPLOMA OF PROJECT MANAGEMENT
BSBPMG511 Manage project scope
BSBPMG512 Manage project time
BSBPMG513 Manage project quality
BSBPMG514 Manage project cost
BSBPMG515 Manage project human resources
BSBWOR502 Lead and manage team effectiveness
BSBMGT502 Manage people performance
BSBPMG516 Manage project information and communication
BSBPMG517 Manage project risk
BSBWHS504 Manage WHS risks
BSBPMG521 Manage project integration
Project Contract Manager
Project Leader
Project Manager
Project Management Facilitator
Project / Program Administrator
Departmental Head
General Manager
Office Manager
Supervisor
Team Leader
Access to an internet connection;
Prescribed reading texts; and
Access to an internet connection; and
MANAGEMENT.

Mode of Learning
Modes of Learning
for public health. You will learn the core skills and knowledge required to
implement, assist and contribute to an organisation's WHS policies,
processes and programs to ensure it is and remains compliant.
Entry Requirements
Materials
course:
The skills you learn can help you carry out duties in entry to mid-level
Work Health and Safety roles.
This qualification is also a pre-requisite for the BSB51315 Diploma of Work
Health and Safety course.
for public health. You will learn the core skills and knowledge required
to manage and oversee all aspects of an oragnisation's WHS policies,
processes, systems and programs; ensuring it is compliant at all times.
Entry Requirements
Materials
course:
carry out tasks such as to interpret and analyse WHS legislative and
organisational texts; document, prepare and maintain reports and
policies accordingly; as well as comprehend and present information
to a range of audiences.
BSBWHS401 Implement and monitor WHS policies, procedures and
programs to meet legislative requirements
BSBWHS402 Assist with compliance with WHS laws
BSBWHS403 Contribute to implementing and maintaining WHS
consultation and participation processes
BSBWHS404 Contribute to WHS hazard identification, risk assessment
and risk control
BSBWHS405 Contribute to implementing and maintaining WHS
management systems
BSBWHS406 Assist with responding to incidents
BSBSUS401 Implement and monitor environmentally sustainable work
practices
BSBRES401 Analyse and present research information
BSBMGT403 Implement continuous improvement
BSBWHS502 Manage effective WHS consultation and participation
processes
BSBWHS503 Contribute to the systematic management of WHS risk
BSBWHS410 Contribute to work-related health and safety measures
and initiatives
BSBWHS504 Manage WHS risks
BSBWHS505 Investigate WHS incidents
BSBWHS506 Contribute to developing, implementing and maintaining
WHS management systems
BSBHRM509 Manage rehabilitation or return to work programs
BSBWHS510 Contribute to implementing emergency procedures
BSBMGT403 Implement continuous improvement
Health and Safety Inspector
Human Resources Personnel
Work Health and Safety Manager
Work Health and Safety Officer
BSB41415
CERTIFICATE IV IN WORK HEALTH AND SAFETY
BSB51315
DIPLOMA OF WORK HEALTH AND SAFETY
carry out tasks such as to interpret and analyse complex WHS
legislation and organisational texts; draft, document, maintain and
update policies, procedures, process and reports using vocabulary
suitable for the audience; and use active listening and questioning
methods to confirm understanding.
19
WORK HEALTH
& SAFETY.

WHAT IS INCLUDED
IN MY FEES?
PLEASE REFER TO
OUR WEBSITE
FOR THE MOST
UP-TO-DATE
COURSE FEES
Start anytime
Support - dedicated phone
and e-mail support
elearning platform - access
to our online platform
Online library - access to an
extensive online library of
videos and study-aids
Course specific software -
certain courses offer you free
software or subscription as
part of your learning
Dolph's Study Planner - a
specially developed study
planner for our students to
help you with your learning -
the first of its kind!
Post-graduation support -
you get access to free career
guidance support, resume
building assistance, and even
help with your university
application
Nationally recognised
qualification - graduate with
an Australian qualification
recognised by universities and
employers all across Australia
ON CAMPUS
-
ONLINE
-
Attend classes held on-
campus - hands on
classroom learning
Extra tutorial - additional
tutorial classes where needed
Support - dedicated on-
campus support
elearning platform - access
to our online platform
On campus library - access
to a library of videos, books
and magazines
Course specific software -
certain courses offer you free
software or subscription as
part of your learning
Dolph's Study Planner - a
specially developed study
planner for our students to
help you with your learning -
the first of its kind!
Post-graduation support -
you get access to free career
guidance support, resume
building assistance, and even
help with your university
application
Nationally recognised
qualification - graduate with
an Australian qualification
recognised by universities and
employers all across Australia
Notes.
Fees do not include the issue of any
hardcopy texts.
All nationally recognised courses are exempt
from the payment of GST. No GST is included
in the fees. GST does apply to all short
courses and miscellaneous charges but not
on any nationally recognised courses.
All fees must be paid in full before students
can be issued with any certificate relating to
their achievements.
Students will meet their own costs in relation
to access to computer systems, internet,
travel, accommodation, meals, stationary,
and any other costs to enable their
participation in the course.
The Terms & Conditions of a student's
enrolment, and the availability of the
complaints and appeals processes, does not
remove the right of the student to take action
under Australia's consumer protection laws.

When and how do I pay?
Fees are payable when an invoice is received. Invoiced fees must be
paid in full within 7-days of receiving the invoice from Dolph Business
School, unless otherwise stated. Dolph Business School may cancel an
enrolment or discontinue training if fees are not paid by the due date.
Payments are invoiced as follows.
On campus delivery:
Fees are billed on a monthly basis.
Online delivery:
If your course is under $1,490, the full amount will be invoiced prior to
the commencement of the course. If your course is above $1,490, the fist
$1,490 is invoiced prior to the commencement of the course, with the
balance invoiced within 14-days of the course commencing.
Are payment plans available?
We understand that not everyone has the financial resources to pay
upfront, speak to one of our Student & Administration Officers regarding
the options available!
How do I set up a payment plan?
Should you wish to set up a payment plan, please notify us and a
Payment Schedule will be prepared. You will be able to tailor a payment
plan to suit your circumstances - whether you prefer a weekly,
fortnightly, or monthly direct debit arrangement. This requires an initial
payment of $375 prior to the commencement of the course to confirm
your enrolment. This arrangement is only currently available to students
undertaking a Diploma or a Certificate IV course.
Where a student defaults on the agreed payment plan, the student may
not be considered for subsequent payment plan requests. The debt
becomes payable in full immediately or the student may be suspended
from further tuition.
Changes to terms and conditions
Dolph Business School reserves the right to amend the conditions of the
student's enrolment at any time. If amendments are made that affects
the student's enrolment, the student will be informed 7-days prior to the
changes taking effect.
Our guarantee to you
If, for any reason, Dolph Business School is unable to fulfil its service
agreement with a student, Dolph Business School will refund the
student's proportion of fees paid for services not yet delivered.
What payment methods are available?
Payment methods include bank transfer or payment via debit or
credit Visa or Mastercard.
Do I pay GST in my tuition fees?
No - training tuition fees are GST exempt under section 38-85 GSTR
2003/1 Goods and Services Tax, tax ruling. The ruling explains the
supply of a course for 'professional or trade course' is a GST-free
education course. GST does apply on the payment of miscellaneous
charges.
Can I get a refund?
Yes - if you give notice to cancel your enrolment 10 business days or
more prior to the commencement of a training program, you will be
entitled to a full refund of fees paid.
If you give notice to cancel your enrolment 9 business days or less
prior to the commencement of a training program, you will be
entitled to a refund of up to 75% of the fees paid. The amount
retained by Dolph Business School is required to cover the costs of
staff, learning materials and resources which will have already been
committed based on your initial intention to undertake the training.
If you give notice to cancel your enrolment after a training program
has commenced, you will not be entitled to a refund of the fees.
Discretion may be exercised by the Chief Executive Officer if there
is extenuating or significant personal circumstance that led to your
withdrawal.
How do I get a refund?
To obtain a refund, you are required to complete the Deferral,
Suspension or Withdrawal form, and a Refund Request form. Where
refunds are approved, the refund payment will be paid via
electronic funds transfer using the authorised bank account
nominated by you. This payment will be made within 14-days from
the time your refund request is approved.
Are my fees protected in case I need a refund?
Yes - Dolph Business School has a responsibility to protect the fees
paid by students. To meet this need, Dolph Business School will only
accept an initial payment of no more than $1,500 from each local
student prior to the commencement of their course. This fee
protection arrangement complies with the national standards
designed to limit the amount paid by a student in advance of
services being delivered.
Cost
Credit transfer administration fee Nil
Copy fee - where a student requests a photocopy of their student record $10
Re-issuing a certificate, qualification, or a statement of attainment $33
Workbooks (per semester) including delivery - not applicable to online courses $350
Replacement of issued learning / reference workbook (per workbook) including delivery $75
Transfer of training programs / courses $155
Dishonour direct debit payment fee $10
OTHER FEES AND CHARGES.
The above charges include GST.

Can do!
THIS IS WHAT I
(THIS WEEK, AT LEAST)
From to
monday tuesday
wednesday thursday
friday saturday
sunday notes
This week's goals:
USE THIS PAGE TO SET & visualise YOUR VERY OWN GOALS!

LOCAL STUDENT
ENROLMENT PROCESS
1
2
3
4
O N C E Y O U R P A Y M E N T H A S B E E N R E C E I V E D , W E W I L L S E N D O U T Y O U R
C O N F I R M A T I O N O F E N R O L M E N T , T O G E T H E R W I T H A D O C U M E N T I N F O R M I N G Y O U
O F W H A T H A P P E N S N E X T . I F Y O U A R E A N O N L I N E S T U D E N T , Y O U W I L L A L S O
R E C E I V E Y O U R L O G - I N D E T A I L S T O Y O U R O N L I N E S T U D E N T P O R T A L S O T H A T Y O U
C A N S T A R T Y O U R C O U R S E I M M E D I A T E L Y !
W E L O O K F O R W A R D T O S U P P O R T I N G Y O U O N Y O U R L E A R N I N G J O U R N E Y !
DECIDE ON YOUR COURSE
The first thing you will need to do is make sure the course you have chosen is
going to help you achieve your career goals. If you are uncertain about what
you want to do, give us a call and we can go through a Career Quiz with you
and help direct you to the most appropriate course that suits your ambitions!
ENSURE YOU ARE INFORMED
Please make sure you read through our Local Student Prospectus to
understand what you will learn from the course, our Local Student
Handbook to find out about our policies and what your rights are, as
well as our Local Student Schedule of Fees and Charges to be
informed of your fees and what it covers.
FINALISATION OF YOUR ENROLMENT
One of our team members will give you a call to undertake an
Enrolment Interview with you - just to make sure we go through some
important information and to find out more about you. We will then
inform you whether you have been accepted into your course. If you
are successful, we will then issue you with an invoice for your fees.
SUBMIT YOUR ENROLMENT FORM + COMPLETE YOUR CSI
When you are certain of your decision, complete our online enrolment form
here: www.dolph.edu.au/enrol. Attach any relevant documentation and
complete your Core Skills Indicator (CSI) assessment - this gives us an idea of
your learning abilities and if you require any additional support.

WHAT ARE YOU WAITING FOR?
HTTPS://WWW.DOLPH.EDU.AU/ENROL/
OR CALL US ON 1300 2 DOLPH (1300 236 574)
AND SPEAK TO ONE OF OUR
FRIENDLY STUDENT SUPPORT PERSONNEL!
ENROL TODAY!
RTO No. 41480
CRICOS Provider No. 03642G
946 High Street, Reservoir Victoria 3073
1300 2 DOLPH (1300 236 574)
concierge@dolph.edu.au
www.dolph.edu.au

Local Student Prospectus 2019

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Local Student Prospectus 2019