In the modern era of business, the retail sector has received a red carpet welcome from consuming community of the society. This article throws a light on the applications of Enterprise Resource Planning (ERP) in the retail industry and the challenges faced by the retail sectors in the effective implementation of the ERP software. It presents the competitive benefits that the retail industry can consistently enjoy from using ERP system in the retail business.

1. 1
Presented by,
Bosses-in-Charge
Group No:5
Section -A
ERP
In the Indian Retail

2. Our
understanding
on ERP
📌

3. “
Business
management software that allows
an organization to use a system
of integrated applications to
manage the business and
automate many back-
office functions related to
technology, services and human
resources.
3

4. 1.Research
In order to kick start the
project, we tried to
analyse the major
players in the ERP
providers
How we executed
2.Getting contacts
Got contacts from
people working in ERP
providing firms.
4

5. Our findings from ERP
providers
￮ Only a firm with more than 5000
employees will employ ERP systems
￮ Any shop with outward and inward
inventory has a scope for ERP systems
￮ Only branded companies or retail shops
with more than one branch will be in
need of ERP
￮ Most retailers prefer simple integrated
software
￮ Users prefer SaaS 5

6. 3.Contradicting
views
Since there were
contradicting view
points from the ERP
providers we
approached the
clients mentioned by
the ERP providers
How we executed
4.Connecting with
the ERP users
We tried to collect
information from the
ERP users suggested by
the providers.
But most of them
belonged to first tier
ERP users and weren’t
willing to share the ERP
functionalities.
6

7. 5.Random data
collection
Since we were lacking
contacts from ERP
users, We approached
ERP using firms through
LinkedIn contacts,
personnal contacts.
How we executed
6.Live analysis
We directly
approached the
shops and retail
outlets in and
around Coimbatore
and collected
information.
7

8. Our analysis
￮ Most retail shops have a software to maintain mainly 4
functionalities:
1. Customer Database
2. Reward points calculator
3. Billing
4. Inventory input and output
￮ Other than these basic functionalities, some retail outlets
have interconnection with their other outlets and some has
connection with headquarters
8

9. Our analysis(contd.)
￮ Software packages we found common among the
retailers are:
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1. Oracle People soft -Lifestyle
2. Wondersoft POS -Adidas
-Reebok
3. Microsoft Dynamics AX -Marks & Spencer
-Park Avenue
-Aurelia
4. Shoper 9 POS from Tally -The Raymond Shop
-PUMA
5. Capillary -KFC
-Peter England

10. Our analysis(contd.)
10
6. ETP storefront 5.5 -World of Titan (synched with
Fastrack)
7. Sivasakthisoft -HP world
8. Finacle -ICICI bank
9. Retail POS -W for Women
-Nike
10. Jio POS -Payless Shoe source
11. Polarsis -Kalyan Hyper Market
12. Ginesys POS -BIBA
-Soch
-Global Desi
-Kalyan Sarees

11. Our analysis(contd.)
11
13. SAP CRM -iPlanet
-Pantloons
-Reliance Trends
-Reliance Digital
14. RetailCore POS -Crusoe

12. Our analysis(contd.)
12
￮ Most retail shops has both offline and online
software connection.
￮ For most retail store that uses ERP or POS
software's has their IT department in either
Mumbai or Bangalore.
￮ Most companies that doesn’t use ERP has the
opinion that it is costly and companies that
have ERP says it has simple, user friendly
platform

13. Work Ahead
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7.Getting connected
with the local ERP
providers
8.To calculate the
market size

14. 14
Thankyou!