Bruce Urruela is seeking a position as an inflight crew member or flight attendant. He has a variety of customer service experience, including working as a scareactor at Universal Studios, a real estate sales associate, Spanish tutor, and PR representative. He has a bachelor's degree in interpersonal and organizational communication with a minor in marketing. He also has bartending, real estate licensing, and project management certification. His skills include strong communication abilities, adaptability, efficiency, and customer service experience.

1. Bruce Urruela
Objective To obtain a position as an inflight crew-member/flight attendant where my unique skill set and experience
can be applied to contribute to the organizational goals and optimal customer service.
Experience Universal Orlando/NBC- Scareactor Aug 2014- Present
Seasonal performer at Universal Studios Florida. Trained in engaging the guests on one on one interactions
as well as keeping their safety in mind to ensure an optimal and entertaining experience, and overall
customer satisfaction.
Sand Dollar Realty – Licensed Sales Associate June 2014- Present
As a Sales Associate my responsibilities include: Helping clients to determine the value of property they want
to sell. Preparing market analysis statistics, Providing tips to help sellers stage property so that it will appeal to
buyers, Advertising listed property to other Realtors and potential buyers, Hosting "caravans" during which
other real estate agents tour the property, Hosting open house events, Negotiating contracts with buyers
and/or agents acting on their behalf, Facilitating the closing process on behalf of clients, Researching listings
of property for sale, Negotiating purchase agreements with sellers and/or their agents , and Verifying that
appropriate facts about the property are disclosed to clients .
Fotofeliz – Online Marketing Intern Jun 2012-Aug 2012
Worked in a small start-up company in Berlin. Was responsible for market research of photobook companies
in Latin America and Spain. Analyzed competitors and contributed to the direction of the project.
Negotiated with third party website companies to promote products at discounted rates.
Sylvan Learning Center – Spanish Tutor Jan 2010-Jun 2012
Spanish teacher providing high level of Spanish instruction to a variety of students from middle school to
college level. Engaged in communication with my students and taught them valuable Spanish
communication skills, and succeeded in excellent customer service.
Digital 8 Productions – Public Relations Jun 2011-Aug 2011
PR representative for new film production company, secured publicity for projects featured in local outlets
such as Orlando Arts Magazine. Expanded social media presence for web series through a variety of visual
media outlets.
Education University of Central Florida- Bachelors of Arts – Spring 2012 Graduate
Interpersonal/Organizational Communication with a minor in Marketing.
Developed skills in communication varying in business, gender, intercultural and visual contexts. Gained
marketing insight into entrepreneurial, entertainment, management aspects. As well as advertising and
public relations.
ABC Bartending School- Miami, FL - April 2013
Intensive mixology course which including Alcoholic Beverage/Controlled Substance course as prescribed
by Responsible Vendors Training Program.
Miami Dade Community College- Miami, FL - December 2014
Real Estate Pre-Licensing Course. Completed the training and passed the subsequent state exam on first
attempt, now a licensed Florida licensee working under a broker.
Project Management Basics Certification- Winter Park, FL – 2014
Goskills.com: Essential principles and practices of Project Management.
Summary College graduate with an emphasis on communication skills. Fast-learner and easily adaptable, and
efficient. Very effective and knowledgeable in Power Point, Word, and Excel. Experienced blogger with
social media savvy. Team Player with excellent organizational and customer support skills. Fluent in both
English and Spanish and elementary level German.