Marilyn Loaces is a seasoned customer service professional with over 10 years of experience in retail sales and training. She has worked in various roles including behavioral technician, delivery driver, special events coordinator, painter, and merchandise associate. Loaces has a Master's degree in Business Administration with a concentration in Human Resources from Strayer University, graduating cum laude. She is fluent in both English and Spanish.

1. Marilyn
Loaces
1175 S. Narcoossee RD.
Saint Cloud, FL. 34771
(407)259-9690
m.loaces@hotmail.com
Summary
Seasoned customer service professional with 10+ years of experience
in retail sales and training. Recognized for the ability to work
independently and in team scenarios with successful outcomes. Well
versed in needing deadlines and goals that support the company’s
vision for growth and at the same time allowed me to achieve my
personal goals.
Employment History
Behavioral Tech
Sept 2016 - NOW Park Place Behavioral health Care, Kissimmee, FL
 Assist with evaluations and assessments
 Manage case records to assure that proper documentation meets standard of
practice requirement
 Shows maturity and sensitivity to the special needs of the co-occurring disorder
population
Delivery Driver
April 2015 – Sept 2016 Ben’s Paint Supply, Kissimmee, FL
 Timely delivery of goods and services
 Complete logs and reports. Maintain inventory control and records
 Load, unload, prepare and inspect delivery vehicle
Special Events
Oct 2011 – August 2015 Gaylord Palms Convention Center, Kissimmee, FL
 Provide guest with exceptional service
 Knowledge of POS, cash handling, and merchandising
 Assist with group meetings, events, or conventions
Engineering/Painter
June 2005 – Sep 2008 Villas of Grand Cypress, Orlando. FL
 Maintenance and inspection of 146 villas
 Maintains safe and clean working environment
 Contributes to team effort to reach deadlines
Merchandise Associate
Oct 1999 – Nov 2009 Walt Disney World, Orlando, FL
 Trained new cast members for merchandise and retail roles
 Cash handling of over $10,000 or more a day
 Safety preparation and management flow of crowds
Education
2012 - 2014 Strayer University, Jacksonville, FL
 Master of Business Administration
 Human Resources concentration
 GPA 3.7/4.0
 Graduated Cum Laude

2. 2008 - 2011 Strayer University, Orlando, FL
 Bachelor of Business Administration
 Human Resources concentration
 GPA 3.9/4.0
 Graduated Summa Cum Laude
Other Experience
Nail Tech, Cosmetologist, Veterinary Assistant
Computer Skills
Microsoft Word, Excel, Power Point, Outlook
Languages
FLUENT ENGLISH / SPANISH
References
References are available upon request.