This document is a resume for Phyllis K. Hodges detailing her experience and qualifications as a licensed vocational nurse and infection control coordinator. She has over 15 years of experience working as an LVN for Kaiser Permanente and UCSF Medical Center. Her roles have included surgical clinic coordinator, infection control and nursing supervisor, and outpatient circulating nurse. She also has 3 years of experience as an infection control and prevention coordinator. Her background and skills qualify her to contribute to quality patient care and safety.

1. PHYLLIS K. HODGES
5775 Scarborough Dr. Piedmont Pines, California 94611  510-842-3183  phylliskhodges@gmail.com
LVN/SURGICAL CLINIC COORDINATOR & INFECTION CONTROL & NURSING
SUPERVISOR & OUTPATIENT CIRCULATING NURSE& FAMILY PRACTICE
I had the pleasure of working for UCSF as a Sr. LVN, at UCSF Medical Center Lakeshore Family Practice
utilizing the Electronic Health Record (APEX) for documentation within the scope of practice of a LVN,
developing and maintaining a high standard of patient care, work cooperatively and participated with the
health team, administered immunizations, inhalation therapy or other treatment per physician’s and
comply with patient needs at all times and answered patient inquiries and teaching in an appropriate
manner maintaining confidentiality. As a clinical LVN working 15+ years under the Kaiser TPMG
umbrella in a labor and management partnership oriented environment. Utilization of the nursing process
to assess and identify the individual needs of patients through observation of disease symptoms, emotional
state, laboratory reports, cultural and socio economic background and response to medica l regimen and
treatment was required then reporting to treating physician to assist in treatment approach. The practice
was a ‘one-on-one’ fast paced and high profile Orthopedic Surgery/Adult/Pediatrics department where
multi-tasking was not an option it was a must. Based on my consistently outstanding interpersonal skills,
job performance and unparalleled efficiency; I have often worked at Management capacity. Performing at
this level, I would sometimes provide guidance to Registered Nurses, Residents, Physician Assistants, and
other Surgeons amongst other medical staffers. Eventually, I was recruited by the facility Infection Control
Manager to work in the “Infection Prevention & Control” department where I worked for 3.2 years as an
“Infection Control and Prevention Coordinator-Trainee.” This diverse background has allotted me the
opportunity to develop a signature method in contributing to my true original passion, “quality patient care
and safety.” Before working at Kaiser, I also worked for a nurse registry as a “staff coordinator /
Supervisor” as well as a nurse being contracted out for 2 years, nurse working out of the registry; Family
Practice providing a variety of duties including vaccines and phlebotomy.
CORE ATTRIBUTES & QUALITIES
 Detail Oriented
 Organized
 Malleable & Fast
Learner
 Passionate
 Empathetic
 Approachable
 Result-Driven
 Amicable in diverse
settings
 Helpful
 Dependable
 Knowledgeable
 Resourceful
PROFESSIONAL EXPERIENCE
Public Service/Volunteering throughout the community May 1992- current
Reaching out to people in the community of Oakland and Berkeley regularly spending time helping people
learn about the Bible and God’s Kingdom
Working on a personal web-based project May 2009- current (intermittently)
UCSF medical center lakeshore family medical practice February 2012- June 2012

2. Phyllis K. Hodges
Resume
Page Two
While working at UCSF Lakeshore office my duties entailed but not limited to as an LVN:
 Utilized the Electronic Heath Record (APEX) for documentation within the scope of practice of a
LVN
 Developing and Maintaining a high standard of patient care (Assess and identified patient’s needs)
 Work cooperatively and participated with the health care team
 Administered immunizations, inhalation therapy or other treatment per physicians’ order
 Comply with patient needs at all times and answered patient inquiries and teaching in an
appropriate manner maintaining confidentiality
 Update immunization cards
 Document procedures in the Electronic Medical Record System
 Maintained Vaccine Information Sheet (VIS)
 Monitor and document refrigerator and freezer temperature
 Performed Phlebotomy
 Making sure the exam rooms were prepped and ready for daily use.
Kaiser Foundation Hospital, Infection Prevention and Control Coordinator Feb 2006- May 2009
In working as an Infection Control Coordinator/Quality for some time, I accrued the following
knowledge through initial training, but mainly through first-hand experiences.
I am familiar with:
 Equipment maintenance (per Manufacturer’s recommendations, aligned with state/federal
regulations)
 Title 22
 HIPPA
 The requirements for reporting to PHD/DPHS. government, state, and CDC: such as: the
importance of preventing HAI by proper use of Personal Protective (PPE’s) and encourage hand
hygiene compliance, respiratory etiquette, environmental CMS and Joint Commission
requirements/OSHA
 Developed and organized educational material(s)
 Many hours conducting educational ‘in-services’ and having direct contact/communication with
Physicians, Practitioners, RNs, and other various medical staff in the inpatient/outpatient setting;
covering issues that are governed by federal regulation .
 Seeing that Compliance and Quality Assurance (QA) often go hand in hand, not only was I
ensuring compliance along the heavy regulated organizational policies/procedures; but I would
consistently remain visible. I was often exposed to many state/county governed surveys and
audits; covering multiple disciplines. Partially due to my earnest efforts, the campuses would pass
and receive high remarks.
 In regards to “Infection Prevention,” upon my superior’s and colleagues absence, I was often left
overseeing 2 separate hospital campuses; both inpatient and outpatient.
 Collaborating with “Occupational Medicine/Health” Nurse Practitioners secured accurate
processing in accordance with the work related condition(s) of employees.
I also have knowledge of Microsoft Word, Excel, Power-point, and many other computer applications.

3. Phyllis K. Hodges
Resume
Page Two
Affiliation: Association for Professionals in Infection Prevention & Control in Epidemiology (APIC)
The Permanente Medical Group, Orthopedic Surgery Dec 1992- Feb 2006
 Assisting co-workers in a multicultural environment. Often addressing patient and colleague
issues/concerns/disputes, ultimately ensuring quality service and productivity.
 In the past, working in the role of a Surgery Scheduler, I was regularly coordinating consultation
appointments for members, pre-operative education including, but not limited to (pre-operative
lab tests or other diagnostic procedures). Eventually, I would see the patient through to the end of
the process, usually concluding with the post-operative appointment.
 Understanding of the ICD9 & CPT coding
 Urgent Care (orthopedics)
 To alleviate pressure and/or workload, I could sometimes be found circulating as a nurse in an
outpatient minor procedure suite where I also provided oversight
EDUCATION
ROC New Haven L.V.N. Program -Feb 1990
University of Phoenix, - completed the Bachelors program with a Bachelors of Science in Business
Administration completed December- 2002
University of Phoenix, - Master’s in Human Resource Management completed May-2005
References upon Request