1. 1
RE: Position as an experienced Medical Asst.
{E~Portfolio}
Index…
Contents Page #:
Cover letter 2
Resume 3, 4
References 5

2. 2
RE: Position as an experienced Medical Asst.
Kristin Nicole Hefner
1428 Shiloh Rd, Claremont, NC, 28658
kristinhefner@ymail.com
(828) 241-1108
Skills-
 Activities of daily living (ADL's)
 Accuracy
 Empathy
 Remaining Calm with Distressed Patients
 Prioritizing
 Problem Solving
 Preparing Patients for Exams
 Ordering Medical Supplies
 Organizational
 Performing Accurate Assessment of Vital Signs
 Microsoft Excel
 Microsoft Word
 Monitoring Inventory of Supplies
 Specializing in Geriatric care
 Compassion
 Specializing in Alzheimer's disease
Achievements
 Allied Health Sciences Occupations 1 & 2 (Bunker Hill High School)
 CPR certification (BHHS)
 First Aid Certification (BHHS)
 CNA1 (BHHS)
 Internship for CNA certification (Abernethy Laurels Retirement Facility)
 Associate's Degree in Medical Specialties (Independence University)
 Expecting Bachelor's degree in Healthcare Mgmt. by September 2018
Sincerely yours,
Kristin Hefner
Enclosure: Resume

3. 3
RE: Position as an experienced Medical Asst.
Kristin Hefner
1428 Shiloh Rd., Claremont, NC, 28610
Cell 828-514-8794
Email kristinhefner@ymail.com
Objective
Position as Nursing/Medical Assistant using my 13 years
of experience in skills essential and specialized to this position
Qualification Summary
Looking for employment as a compassionate, empathetic medical assistant in a clinic,
assisted living facility or on a hospital team where I could apply my extensive experience and
love of helping others. Keen interest and strong background in geriatric care; specializing in
Alzheimer’s with extensive knowledge in coping skills during all stages. Strong understanding of
medical terminology, human anatomy & psychology aspects of the health care field.
Skills Summary
 Accuracy
 Active Listening
 Adaptability
 Answering Telephones
 Applying Dressings
 Arranging Prescription Refills
 Completing Patient Records After Exams and Test Results
 Conveying Information Supplied by Doctors to Patients
 Customer Service
 Detail Orientation
 Educating Patients Regarding Medication Instructions
 Entering Data for Medical Test Results
 Explaining Medical Information in Understandable Language
 Explaining Procedures to Patients
 Facility with Medical Practice Software
 Following Infection Control and Safety Guidelines
 Handling Difficult Personalities
 Gift of reading peoples emotions
 Maintaining Confidentiality
 Monitoring Inventory of Supplies
 Multitasking
 Spanish
 Sterilizing and Setting Up Instruments

4. 4
RE: Position as an experienced Medical Asst.
Education
 Allied Health Sciences Occupations 1 & 2 (Bunker Hill High School)
 CPR certification (BHHS)
 First Aid Certification (BHHS)
 CNA1 (BHHS)
 Internship for CNA certification (Abernethy Laurels Retirement Facility)
 Associate's Degree in Medical Specialties (Independence University)
 Expecting Bachelor's degree in Healthcare Mgmt. by September 2018
 Experience
Pierre Foods- Oct 2007-Feb 2009
Laborer
Acquired skills: Accuracy, production, quality, inventory, food safety procedures & OSHA
guidelines
Gepetto’s Pizza-Mar 2004 - Feb 2006
Customer Service Rep
Acquired Skills: Cooking, interpersonal relations, team-work, & compassion
Moretz Hoisery- Mar 2004- Dec 2004
Pair/Folder
Acquired skills: Quality control, packing, labeling, & reading work orders
Abernethy Laurels Retirement Community- Dec 2002- May 2003
Certified Nursing Assistant
Acquired skills: Reading patient records & charts, charting patient information, vital signs,
ambulatory assistance, using lifts for bedridden patients, empathy, listening and paying attention
to small details as well as noticing behavior patterns & changes

5. 5
RE: Position as an experienced Medical Asst.
REFERENCES:
1. Joanne Winebarger
Carpet Sales Rep
Carpet One
4101 Raeford Rd, Fayetteville, NC 28698
(910) 764-6936
carpetonesales@gmail.com
Relationship: SalesManager at Carpet One from
March 2000- Nov 2002
2. Linda Goble
DON
Abernethy Laurels Retirement home
102 Leonard Avenue, Newton, NC 28658
Phone: (828) 623-082
Abernethydirector@ymail.com
Relationship:previousSupervisor at Abernethy
Laurels Retirement Home fromDec 2001- May
2002
3. Tammy Shook
General Manager
WilcoHess food court
1303 Rockbarn Rd
Conover, NC, 28613
828-574-9856
[e-mail]
Relationship:previousGeneral Manager at Wilco
Food Court fromJune 1999-Aug2005
4. Susie Higgins
Owner
Conover Nursing
PO Box 1718,Conover, NC 28613
(828) 695-8282
Conovernursing@yahoo.com
Relationship:Mother & previous supervisor at
Conover Nursing from Dec 2001- Nov 2002
5. Neal Powell
Owner
Geppeto’s Pizza & More
114 N College Ave
Newton,, NC 28658
(828) 464-7833
Geppeto’s@yahoo.com
Relationship:PreviousOwner at Geppeto’s Pizza
fromMarch 2006- Dec 2009