A presentation on cloud computing and its impact in the boardroom. Presented to the Australian Institute of Company Directors , this presentation covers:
1. What legal contracts and provisions should be put in place for IT?
2. Liability issues – what insurance do you need?
3. Privacy obligations and protecting data – key legislation and its application
Brendon Noney
Cloud Services As An Enabler: The Strategic, Legal & Pragmatic ApproachSLA-Ready Network
Janneke Breeuwsma (Arthur’s Legal) @ SLA-Ready Workshop during Cloud Forward 2016 (19 October 2016, Madrid, Spain).
Be part of our next workshop in Brussels http://bit.ly/2fVcCG7 .
Janneke Breeuwsma (Arthur’s Legal) @ SLA-Ready Workshop in Madrid, Spain (15 November 2016).
Be part of our next workshop in Brussels http://bit.ly/2fVcCG7 .
When it comes to identity and access management (IAM) for your application, it's good to warm-up with a good cup of identity protocol soup. Key ingredients include SAML, OAuth, OpenID and OpenID Connect. In this session, learn how developers create world-class private and public applications that are secure, mobile and can be easily provisioned -- all leveraging these standards-based protocols.
A presentation on cloud computing and its impact in the boardroom. Presented to the Australian Institute of Company Directors , this presentation covers:
1. What legal contracts and provisions should be put in place for IT?
2. Liability issues – what insurance do you need?
3. Privacy obligations and protecting data – key legislation and its application
Brendon Noney
Cloud Services As An Enabler: The Strategic, Legal & Pragmatic ApproachSLA-Ready Network
Janneke Breeuwsma (Arthur’s Legal) @ SLA-Ready Workshop during Cloud Forward 2016 (19 October 2016, Madrid, Spain).
Be part of our next workshop in Brussels http://bit.ly/2fVcCG7 .
Janneke Breeuwsma (Arthur’s Legal) @ SLA-Ready Workshop in Madrid, Spain (15 November 2016).
Be part of our next workshop in Brussels http://bit.ly/2fVcCG7 .
When it comes to identity and access management (IAM) for your application, it's good to warm-up with a good cup of identity protocol soup. Key ingredients include SAML, OAuth, OpenID and OpenID Connect. In this session, learn how developers create world-class private and public applications that are secure, mobile and can be easily provisioned -- all leveraging these standards-based protocols.
Objective Capital's Commonwealth Resources
Investment Foum 2012
Ironmongers' Hall, City of London
22 May 2012
Speaker: David Hatch, Navigator Resources
Objective Capital's Global Resources Investment Forum 2012
Ironmongers' Hall, City of London
25 September 2012
Speaker: Richard Williams, Helio Resource
Webinar presentation July 28, 2016
Do you really know the implications for your business of all the terms and conditions listed in the agreements that a public cloud service provider asks you to sign? Public Cloud Service Agreements: What to Expect and What to Negotiate, Version 2.0 was written to help you, the customer, understand the meaning of these terms, obtain clarifications, and sometimes get stronger commitments. This white paper complements the Cloud Standards Customer Council’s Practical Guide to Cloud Service Agreements but goes deeper, based on analyzing dozens of actual agreements. Version 2.0 reflects the evolution of the market, the growing concerns about privacy, the development of hybrid clouds, and more. Join several of the paper’s co-authors who will share best practices to evaluate competing offers.
Read the CSCC's deliverable here: http://www.cloud-council.org/deliverables/public-cloud-service-agreements-what-to-expect-and-what-to-negotiate.htm
The System Administrator Role in the Cloud Era: Better Than Ever (ENT212) | A...Amazon Web Services
With developers and business leaders driving the charge into cloud computing, where does this leave the IT department and, to put it bluntly, me, the sysadmin? Fear not, IT operation skills are highly relevant and in demand in the cloud era, but it might take a little repositioning on your part to get the opportunity. In this session, Forrester analyst James Staten shares how the leading sysadmins are engaging the business on their cloud journey and what they have done to evolve their role, advance their skills, and position themselves as IT change agents and leaders for the next generation.
In moving towards cloud services, security concerns are often cited as reasons to delay or even abandon the transition. This presentation highlights some basic steps to take to analyse and assess what risk might exist and how to mitigate this. In short, the security concerns regarding cloud deployments will exist in your privately managed data centre environments as well. Outsourcing your service to a Cloud provider does not mean you pass on your liability to your own customers nor responsibility of managing your systems and services.
Cloud computing can be safe, uncomplicated and move the organization forward IF YOU DO YOUR DUE DILIGENCE!!
It's your data and your neck so don't be afraid to ask the right questions and get them in writing
Developing a cloud strategy - Presentation Nexon ABC EventNexon Asia Pacific
In this SlideShare you will learn about the cloud for modern business, moving to the cloud - what to expect, digitise datafy and differentiate, bringing it all together with Nexon ABC.
Objective Capital's Commonwealth Resources
Investment Foum 2012
Ironmongers' Hall, City of London
22 May 2012
Speaker: David Hatch, Navigator Resources
Objective Capital's Global Resources Investment Forum 2012
Ironmongers' Hall, City of London
25 September 2012
Speaker: Richard Williams, Helio Resource
Webinar presentation July 28, 2016
Do you really know the implications for your business of all the terms and conditions listed in the agreements that a public cloud service provider asks you to sign? Public Cloud Service Agreements: What to Expect and What to Negotiate, Version 2.0 was written to help you, the customer, understand the meaning of these terms, obtain clarifications, and sometimes get stronger commitments. This white paper complements the Cloud Standards Customer Council’s Practical Guide to Cloud Service Agreements but goes deeper, based on analyzing dozens of actual agreements. Version 2.0 reflects the evolution of the market, the growing concerns about privacy, the development of hybrid clouds, and more. Join several of the paper’s co-authors who will share best practices to evaluate competing offers.
Read the CSCC's deliverable here: http://www.cloud-council.org/deliverables/public-cloud-service-agreements-what-to-expect-and-what-to-negotiate.htm
The System Administrator Role in the Cloud Era: Better Than Ever (ENT212) | A...Amazon Web Services
With developers and business leaders driving the charge into cloud computing, where does this leave the IT department and, to put it bluntly, me, the sysadmin? Fear not, IT operation skills are highly relevant and in demand in the cloud era, but it might take a little repositioning on your part to get the opportunity. In this session, Forrester analyst James Staten shares how the leading sysadmins are engaging the business on their cloud journey and what they have done to evolve their role, advance their skills, and position themselves as IT change agents and leaders for the next generation.
In moving towards cloud services, security concerns are often cited as reasons to delay or even abandon the transition. This presentation highlights some basic steps to take to analyse and assess what risk might exist and how to mitigate this. In short, the security concerns regarding cloud deployments will exist in your privately managed data centre environments as well. Outsourcing your service to a Cloud provider does not mean you pass on your liability to your own customers nor responsibility of managing your systems and services.
Cloud computing can be safe, uncomplicated and move the organization forward IF YOU DO YOUR DUE DILIGENCE!!
It's your data and your neck so don't be afraid to ask the right questions and get them in writing
Developing a cloud strategy - Presentation Nexon ABC EventNexon Asia Pacific
In this SlideShare you will learn about the cloud for modern business, moving to the cloud - what to expect, digitise datafy and differentiate, bringing it all together with Nexon ABC.
Implementing cloud based devops for distributed agile projectsTom Stiehm
Cloud-based development, delivery and deployment environments are the future of IT operations, learn how to best leverage the Cloud to enable your teams to use it effectively and to give them an advantage. Learn why Cloud software delivery is different from traditional software delivery environments and how to optimize your platform and team to get the most out of the Cloud. Geographically distributed software delivery teams are now the norm for large projects and the Cloud is a perfect enabler to level the playing field for your distributed teams and give them all the same ability to achieve high productivity.
We’ve all heard about “The Cloud.” And If you believe all the hype, it’s where we all should be using enterprise software applications. But, the reality is that there are compelling reasons for both Software as a Service (SaaS) or Self-Hosted approaches for behavioral health organizations to deploying electronic health records. The key lies in evaluating what technical deployment and contacting approach works best for you.
Similar to Licensing in the Cloud (2013 Rocky Mountain IP and Technology Institute) (May 2013) (20)
Mobile Apps - Legal and Practical ConsiderationsJason Haislmaier
Presentation by Jason Haislmaier and Matt McKinney at the 2014 Rock Mountain Intellectual Property and Technology Institute in Denver Colorado. Covering the legal and practical considerations involved with developing, releasing, and maintaining software applications for mobile devices.
When Past Performance May Be Indicative of Future Results - The Legal Implica...Jason Haislmaier
Presentation to the ABA Cyberspace Law Committee 2014 Winter Meeting in Denver, CO. Bruce Antley and Jason Haislmaier. Covering legal issues in location based services and the use of predictive analytics.
Presentation - Mobile Medical Applications Guidance for Industry and Food and...Jason Haislmaier
Presentation to PrIME Health Collaborative at Galvanize in Denver, Colorado on October 29, 2013 covering an overview of the FDA "Mobile Medical Applications Guidance for Industry and Food and Drug Administration Staff."
Presentation - gener8tor - Data Privacy, Security, and Rights 130627Jason Haislmaier
Data privacy, security and rights presentation given to the Gener8tor companies on June 27, 2013. Covering data privacy and data security rights issues relevant to startups and the evolution of the value of data.
Data Property Rights (Rocky Mountain IP and Technology Institute 2013) (May 2...Jason Haislmaier
Presentation at the 2012 Rocky Mountain IP and Technology Institute. Covering the emerging rights in "data" and the sources for legal protection of data.
"Crash Course" on Open Source Silicon Flatirons Center (2012) Jason Haislmaier
2012 "crash course" presentation to the Silicon Flatirons Center at the University of Colorado School of Law. Covering an overview of legal issues involving open source software
Presentation at the Silicon Flatirons Center at the University of Colorado School of Law. Providing an update on the latest issues and trends in data privacy and data security in the US. Focusing on recent actions of the FTC and state governments.
Presentation ncsl - mobile privacy enforcement 130502 (as presented)Jason Haislmaier
Presentation to the National Conference of State Legislators (NCSL) Spring Conference in Denver, CO on May 2, 2013. Covering mobile app privacy policy and enforcement at the federal and state levels. Highlighting actions taken by the Attorney General of the State of California. Copyright 2013 Jason Haislmaier
2011 presentation on open source software provided through the University of Colorado Silicon Flatirons Center for Law and Technology "Crash Course" series.
2011 Silicon Flatirons IP (Crash Course) For EntrepreneurersJason Haislmaier
Intellectual Property Crash Course for Entrepreneurs (February 22, 2011) presentation at the Wolf Law Building at the University of Colorado (Boulder, CO)
Welocme to ViralQR, your best QR code generator.ViralQR
Welcome to ViralQR, your best QR code generator available on the market!
At ViralQR, we design static and dynamic QR codes. Our mission is to make business operations easier and customer engagement more powerful through the use of QR technology. Be it a small-scale business or a huge enterprise, our easy-to-use platform provides multiple choices that can be tailored according to your company's branding and marketing strategies.
Our Vision
We are here to make the process of creating QR codes easy and smooth, thus enhancing customer interaction and making business more fluid. We very strongly believe in the ability of QR codes to change the world for businesses in their interaction with customers and are set on making that technology accessible and usable far and wide.
Our Achievements
Ever since its inception, we have successfully served many clients by offering QR codes in their marketing, service delivery, and collection of feedback across various industries. Our platform has been recognized for its ease of use and amazing features, which helped a business to make QR codes.
Our Services
At ViralQR, here is a comprehensive suite of services that caters to your very needs:
Static QR Codes: Create free static QR codes. These QR codes are able to store significant information such as URLs, vCards, plain text, emails and SMS, Wi-Fi credentials, and Bitcoin addresses.
Dynamic QR codes: These also have all the advanced features but are subscription-based. They can directly link to PDF files, images, micro-landing pages, social accounts, review forms, business pages, and applications. In addition, they can be branded with CTAs, frames, patterns, colors, and logos to enhance your branding.
Pricing and Packages
Additionally, there is a 14-day free offer to ViralQR, which is an exceptional opportunity for new users to take a feel of this platform. One can easily subscribe from there and experience the full dynamic of using QR codes. The subscription plans are not only meant for business; they are priced very flexibly so that literally every business could afford to benefit from our service.
Why choose us?
ViralQR will provide services for marketing, advertising, catering, retail, and the like. The QR codes can be posted on fliers, packaging, merchandise, and banners, as well as to substitute for cash and cards in a restaurant or coffee shop. With QR codes integrated into your business, improve customer engagement and streamline operations.
Comprehensive Analytics
Subscribers of ViralQR receive detailed analytics and tracking tools in light of having a view of the core values of QR code performance. Our analytics dashboard shows aggregate views and unique views, as well as detailed information about each impression, including time, device, browser, and estimated location by city and country.
So, thank you for choosing ViralQR; we have an offer of nothing but the best in terms of QR code services to meet business diversity!
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Assuring Contact Center Experiences for Your Customers With ThousandEyes
Licensing in the Cloud (2013 Rocky Mountain IP and Technology Institute) (May 2013)
1. Copyright 2012 Bryan CaveCopyright 2013 BryanCave LLP
Copyright 2013 BryanCave LLP
May 30, 2013
Jason D. Haislmaier
jason.haislmaier@bryancave.com
Licensing Issues in the Cloud
Copyright 2013 BryanCave LLP
2. Copyright 2012 Bryan CaveCopyright 2013 BryanCave LLP
This presentation is intended for general informational purposes only and should not
be construed as legal advice or legal opinion on any specific facts or circumstances,
nor is it intended to address specific legal compliance issues that may arise in
particular circumstances. Please consult counsel concerning your own situation and
any specific legal questions you may have.
The thoughts and opinions expressed in this presentation are those of the individual
presenters and do not necessarily reflect the official or unofficial thoughts or opinions
of their employers.
For further information regarding this presentation, please contact the presenter(s)
listed in the presentation.
Unless otherwise noted, all original content in this presentation is licensed under the
Creative Commons Creative Commons Attribution-Share Alike 3.0 United States
License available at: http://creativecommons.org/licenses/by-sa/3.0/us.
6. Copyright 2012 Bryan CaveCopyright 2013 BryanCave LLP
Steve Ballmer
CEO,
Speaking at a Microsoft
event in Singapore
“I'm not sure my goal for today is going to be to
actually explain it to you, but I do want to make
sure that people understand that I think everybody
in our industry accepts it's the next major
transition point in terms of how IT gets done.”
10. Copyright 2012 Bryan CaveCopyright 2013 BryanCave LLP
NIST Definition
• Initial draft – April 24, 2009
• Final draft (v16) – October 25, 2011
• In practice, the definition has continued to evolve
What is Cloud Computing?
11. Copyright 2012 Bryan CaveCopyright 2013 BryanCave LLP
• Still emerging and rapidly expanding
• Many models, many providers, many markets
• Computing resources or functionality delivered as a service over a network
• Common traits
– On-demand (self-service)
– Pooled resources (“multi-tenant”)
– Rapid provisioning (high elasticity)
– Dynamically assigned resources (“Infinite” capabilities)
– Broad network access (ubiquitous)
– Location and device-independent
– Thin client interface (e.g., a web browser)
• Increased access to applications, data, and functionality
• Reduced costs (for infrastructure, support, and staffing)
• Reduced need for knowledge and control of resources
Key Characteristics
What is Cloud Computing?
12. Copyright 2012 Bryan CaveCopyright 2013 BryanCave LLP
• Private cloud
– Owned or leased by a single organization (“internal” cloud)
– Operated solely for that organization
• Community cloud
– Shared by several organizations
– Supports a specific user community (often with shared concerns)
• Public cloud
– Owned by a company selling cloud services
– Mass-market model
• Hybrids and combinations abound
Cloud Models - Deployment
What is Cloud Computing?
13. Copyright 2012 Bryan CaveCopyright 2013 BryanCave LLP
• Software as a Service (SaaS)
– User does not manage or control the underlying infrastructure
– Limited user ability to set configuration settings (mass-market software)
• Platform as a Service (PaaS)
– User does not manage or control the underlying infrastructure
– User selects (and even builds) the applications and other software running on the
infrastructure
• Infrastructure as a Service (IaaS)
– User does not manage or control the underlying infrastructure
– User selects and configures the fundamental resources running on the infrastructure
(operating systems, storage, applications, and other networking components)
– User selects and controls (and even builds) the applications and other software running
on the infrastructure
Cloud Models - Delivery
What is Cloud Computing?
14. Copyright 2012 Bryan CaveCopyright 2013 BryanCave LLP
Many similarities
Many differences
15. Copyright 2012 Bryan CaveCopyright 2013 BryanCave LLP
Understand the similarities
Understand the differences
Understand why they matter
16. Copyright 2012 Bryan CaveCopyright 2013 BryanCave LLP
Many Issues– Some New, Some Not
Licensing in the Cloud
• Cloud computing represents a paradigm shift from the traditional
enterprise software delivery model
• Paradigm shift does not mean an entirely new paradigm
• Cloud computing shares many legal issues in common with legacy
licensing models, but poses new legal challenges
– IP and software rights
– Service levels and performance
– Privacy and security
– Data protection, rights, and usage
– Cross-border issues
– Legal compliance issues
• Lessons learned from traditional software licensing are often applicable
20. Copyright 2012 Bryan CaveCopyright 2013 BryanCave LLP
Understand The Nature of the Services
Transparency and Understanding
• Cloud services often rely on multiple levels of providers
– Offer expanded cloud service offerings
– Provide additional capacity
– Spread risk
• Conduct diligence and clarify how the services are actually
being provided
• Require responsibility/liability by the primary provider for all
other providers
• Understand how software, IP and data will be affected
• Solidify ownership and rights
• Understand inherent limitations
22. Copyright 2012 Bryan CaveCopyright 2013 BryanCave LLP
• Cloud services are moving beyond vendor-provided software
– Many permit customer-supplied software in addition to standard applications (BYOS)
– Increasingly allow for the development of software to run on the cloud platform
• Contracting models can vary significantly
– Scope of license
– Ownership of developments
– Pricing (users, processors, actual use, etc.)
– Rights after cloud services end
• Likewise, vendor-provided software is increasingly comprised of third party
and open source software
• Understand how licensing and ownership models may impact the services
Evaluate and Clarify Ownership and Rights
Software and IP
24. Copyright 2012 Bryan CaveCopyright 2013 BryanCave LLP
Do you know where your data is?
Do you know what data is yours?
Does your provider know?
25. Copyright 2012 Bryan CaveCopyright 2013 BryanCave LLP
• Increasingly lucrative model for cloud providers to obtain rights in the data
• Define “data” (both existing and generated through the services)
• Specify ownership rights
• Grant provider specific (and limited) rights in the data
– Use as required to provide the services
– Limited (if any) use for other purposes
– Only permitted monitoring and access
• Protect data as confidential information where applicable
Secure Rights in Data
Data
27. Copyright 2012 Bryan CaveCopyright 2013 BryanCave LLP
• Cloud computing services are inherently “stateless”
• Resources are dynamically and constantly re-provisioned
• Servers are located in multiple different locations (and often countries)
• Never anywhere, but always somewhere
• Can and does create jurisdictional and regulatory issues
– Cross-border flows of software, IP, and data
– Compliance with applicable regulations
– Potentially conflicting outcomes
• Obtain transparency and control
– Specified locations
– Limitations/notices regarding changes
– Specified ownership and license rights
– Required audit trail
Inherently Cross-Border
Cross-Border Legal Issues
28. Copyright 2012 Bryan CaveCopyright 2013 BryanCave LLP
Performance and
Service Levels
29. Copyright 2012 Bryan CaveCopyright 2013 BryanCave LLP
• Cloud provider business models rely on the adoption of a
standard platform
– Standard service offerings
– Standard performance and service levels
• Providers are often (still) reticent to negotiate changes to service levels
• As the sophistication and volume of services grow, so does the need
for flexibility
• At minimum, understand the limitations on the service being received and
how they may impact your requirements and expectations
• Strong parallels to IT outsourcing agreements
Standard Platform, Standard Service Levels
Service Levels
31. Copyright 2012 Bryan CaveCopyright 2013 BryanCave LLP
• Dependency on cloud services is increasing
• Understand you level of dependency
• Adjust termination triggers as needed
• Understand practical barriers to transitioning to a new service provider
• Obtain necessary visibility into services
– Software and hardware used to provide services
– Applicable software licensing terms
– Relevant subcontractors
– Compatibility and interoperability issues
• Provide for transition assistance where needed
– All services provided during the term of the agreement
– Assistance needed to transition to a new provider
Control Termination and Transition
Termination and Transition
32. Copyright 2012 Bryan CaveCopyright 2013 BryanCave LLP
Business Continuity
and
Disaster Recovery
33. Copyright 2012 Bryan CaveCopyright 2013 BryanCave LLP
What Happens When the Provider Fails
Business Continuity and Disaster Recovery
• How long could you operate without access to:
– Services?
– Software?
– Data?
• Provide for a business continuity plan (BCP)
– Understand your current BCP
– Diligence provider’s existing BCP
– Set minimum requirements for the BCP in the agreement
– Restrict changes to the BCP
– Include audit rights to ensure implementation of the BCP
• Consider data back-up (or even service back-up) through a secondary
provider
34. Copyright 2012 Bryan CaveCopyright 2013 BryanCave LLP
• Cloud services are growing ever more sophisticated
• The importance of cloud services will only increase
• In addition to data, significant software and IP is now developed through
cloud services
• Take the time to understand the nature of the cloud services being
provided
• Leverage legal concepts from traditional software licensing to address
issues that matter to your business
• Having flexibility and additional rights can be important, even if you have
to pay for them
Paradigm Shift, But Many Existing Rules Apply
Closing Thoughts