Successful Stories:
Migrating Libreoffice in Taiwan
Sep. 24, 2015
Franklin Weng
About Me
● An active open source developer / translator /
promoter in Taiwan
● Coordinator of KDE zh_TW L10N team
● Libreoffice translator & promoter
● President of Software Liberty Association Taiwan
● Own a company to provide open source solutions
and services
Story 1 : Yi-Lan County
By Sunjun Information Service Company
(Composed of open source community members,
expert in open source solutions and services)
Background
● In 2008, Yi-Lan County used to try to migrate
OpenOffice.org.
● The solution that time: "portable OpenOffice".
● However...
No surprise, it failed.
Main Reasons (IMO)
● "software practice"
● "hardware practice"
● Files from superior (like Ministry of Finance in
Taiwan) and other units were still of Microsoft
Office's format.
● They didn't ask me to help them.
Then, in 2014…
Two incidents change the
condition...
The Second Incident
Budget
In Yi-Lan County
● They're still using Windows XP.
● And Microsoft Office 2003
● Tragedy happened when they plan to upgrade
from Windows XP to Windows 8...
Microsoft Office 2003
failed to work
in Windows 8
If they choose to upgrade...
● Both Windows and Microsoft Office need to be
upgraded.
● The total license fee is about...
100 million NT dollars (about ₤2.8 million)
Migrating Libreoffice
● Starting from March 2015
● Libreoffice 4.4 is selected
● Deploy Libreoffice to the whole county first
Migrating Libreoffice (cont.)
● 80 classes of training courses, include
– Basic/advanced Writer
– Basic/advanced Calc
– Impress
● All units in Yi-Lan County Government and schools
● Mainly to teach correct concepts about making a
document.
Help From the Government
● The director announces and emphasizes the
policy and the reason in every class.
● Ask all the units to send ODF/PDF files only
● Publish the units and names who "accidently
send Microsoft Office files" every day
Help From the Sunjun
and OSS Community
● Help the accounting units to convert old Excel
files into ODF.
– Check the functions
– Check the tables and table frames
● Answer questions from users
● Promote Libreoffice and FOSS
Current Status
● ODF becomes the national standard format and it becomes
a national policy to use ODF to make documents (leading by
National Development Council in Taiwan).
● Goal: Fully migrating to ODF/Libreoffice in 2017.
● Different from central gov, Yi-Lan County becomes the demo
site of migrating to Libreoffice, and of course, ODF.
● Not many complaints from users so far. Main complaints are
lack of Android/iOS editors.
Story 2: Coretronic
By OSS Integral Institute Co., Ltd.
(Founded by a senior FOSS community member,
expert in Open Office / LibreOffice)
About Coretronic
● Founded in 1992, initially an display solution
provider.
● The first LCD backlight module manufacturer in
Taiwan.
● Lead in developing and mass-producing the
smallest and lightest VGA single-panel LCD
projectors and XGA DLP projectors in the world.
Background
● Still the budget problem
– According to Microsoft's request, the EA license
fee Coretronic needs to pay is almost their
earnings in a whole year.
● In 2010, they started to rethink and find
alternatives of Microsoft Windows and Office.
How Coretronic Do It
1. Clarify what they really need
● For example, EA contains Access but less than 1%
of employees need it.
● The operating lines only need to run some
automatic tools, no Windows is needed.
How Coretronic Do It (Cont.)
2. Cooperate with OSSII to investigate users needs and
plan how to migrate to OpenOffice / LibreOffice.
● Different departments need different solutions, so they
planned a hybrid solution.
3. Training courses
● Gradually change the user practices and migrate to
OxOffice (derived from LibreOffice).
● China branches uses WPS instead.
Hybrid Solution
● Microsoft EA, Open Value, Microsoft Open
License Program
● Microsoft Windows / Ubuntu Linux
● OxOffice (derived from Libreoffice by OSSII)
● Keep some Microsoft Word and Excel to
handle files from outside
Microsoft's Response
● In 2012 Microsoft went to Coretronic to audit
their license usage.
● Passed.
● Happy ever after...
Key Success Factors
in These Cases
● Support and determination from superior unit.
● Right people to help solving problem and
make users accept.
● Using a unified version is a very important
key success factor.
– To simplify and avoid many problem caused by
version differences.
Challenges in Taiwan
● Libreoffice still has many problem dealing with
Chinese characters.
– Big5 is not supported.
– Default font size is different from Microsoft Office.
– Text import in Calc would make Chinese characters
show incorrectly in preview.
– Vertical text.
– …… and many more.
Challenges (cont.)
● ODF generated by Microsoft Office causes
many problems
– It can be a key failure factor in Taiwan.
– Not a Libreoffice's issue, but we need to deal with
it.
Tell the world,
Taiwan is migrating to
ODF/Libreoffice
now!
Thanks!
Q&A

Libreoffice conference: Successful stories: Migrating Libreoffice in Taiwan

  • 1.
    Successful Stories: Migrating Libreofficein Taiwan Sep. 24, 2015 Franklin Weng
  • 2.
    About Me ● Anactive open source developer / translator / promoter in Taiwan ● Coordinator of KDE zh_TW L10N team ● Libreoffice translator & promoter ● President of Software Liberty Association Taiwan ● Own a company to provide open source solutions and services
  • 3.
    Story 1 :Yi-Lan County By Sunjun Information Service Company (Composed of open source community members, expert in open source solutions and services)
  • 4.
    Background ● In 2008,Yi-Lan County used to try to migrate OpenOffice.org. ● The solution that time: "portable OpenOffice". ● However...
  • 5.
  • 6.
    Main Reasons (IMO) ●"software practice" ● "hardware practice" ● Files from superior (like Ministry of Finance in Taiwan) and other units were still of Microsoft Office's format. ● They didn't ask me to help them.
  • 7.
    Then, in 2014… Twoincidents change the condition...
  • 9.
  • 10.
    In Yi-Lan County ●They're still using Windows XP. ● And Microsoft Office 2003 ● Tragedy happened when they plan to upgrade from Windows XP to Windows 8...
  • 11.
    Microsoft Office 2003 failedto work in Windows 8
  • 12.
    If they chooseto upgrade... ● Both Windows and Microsoft Office need to be upgraded. ● The total license fee is about... 100 million NT dollars (about ₤2.8 million)
  • 13.
    Migrating Libreoffice ● Startingfrom March 2015 ● Libreoffice 4.4 is selected ● Deploy Libreoffice to the whole county first
  • 14.
    Migrating Libreoffice (cont.) ●80 classes of training courses, include – Basic/advanced Writer – Basic/advanced Calc – Impress ● All units in Yi-Lan County Government and schools ● Mainly to teach correct concepts about making a document.
  • 15.
    Help From theGovernment ● The director announces and emphasizes the policy and the reason in every class. ● Ask all the units to send ODF/PDF files only ● Publish the units and names who "accidently send Microsoft Office files" every day
  • 16.
    Help From theSunjun and OSS Community ● Help the accounting units to convert old Excel files into ODF. – Check the functions – Check the tables and table frames ● Answer questions from users ● Promote Libreoffice and FOSS
  • 17.
    Current Status ● ODFbecomes the national standard format and it becomes a national policy to use ODF to make documents (leading by National Development Council in Taiwan). ● Goal: Fully migrating to ODF/Libreoffice in 2017. ● Different from central gov, Yi-Lan County becomes the demo site of migrating to Libreoffice, and of course, ODF. ● Not many complaints from users so far. Main complaints are lack of Android/iOS editors.
  • 18.
    Story 2: Coretronic ByOSS Integral Institute Co., Ltd. (Founded by a senior FOSS community member, expert in Open Office / LibreOffice)
  • 19.
    About Coretronic ● Foundedin 1992, initially an display solution provider. ● The first LCD backlight module manufacturer in Taiwan. ● Lead in developing and mass-producing the smallest and lightest VGA single-panel LCD projectors and XGA DLP projectors in the world.
  • 20.
    Background ● Still thebudget problem – According to Microsoft's request, the EA license fee Coretronic needs to pay is almost their earnings in a whole year. ● In 2010, they started to rethink and find alternatives of Microsoft Windows and Office.
  • 21.
    How Coretronic DoIt 1. Clarify what they really need ● For example, EA contains Access but less than 1% of employees need it. ● The operating lines only need to run some automatic tools, no Windows is needed.
  • 22.
    How Coretronic DoIt (Cont.) 2. Cooperate with OSSII to investigate users needs and plan how to migrate to OpenOffice / LibreOffice. ● Different departments need different solutions, so they planned a hybrid solution. 3. Training courses ● Gradually change the user practices and migrate to OxOffice (derived from LibreOffice). ● China branches uses WPS instead.
  • 23.
    Hybrid Solution ● MicrosoftEA, Open Value, Microsoft Open License Program ● Microsoft Windows / Ubuntu Linux ● OxOffice (derived from Libreoffice by OSSII) ● Keep some Microsoft Word and Excel to handle files from outside
  • 24.
    Microsoft's Response ● In2012 Microsoft went to Coretronic to audit their license usage. ● Passed. ● Happy ever after...
  • 25.
    Key Success Factors inThese Cases ● Support and determination from superior unit. ● Right people to help solving problem and make users accept. ● Using a unified version is a very important key success factor. – To simplify and avoid many problem caused by version differences.
  • 26.
    Challenges in Taiwan ●Libreoffice still has many problem dealing with Chinese characters. – Big5 is not supported. – Default font size is different from Microsoft Office. – Text import in Calc would make Chinese characters show incorrectly in preview. – Vertical text. – …… and many more.
  • 27.
    Challenges (cont.) ● ODFgenerated by Microsoft Office causes many problems – It can be a key failure factor in Taiwan. – Not a Libreoffice's issue, but we need to deal with it.
  • 28.
    Tell the world, Taiwanis migrating to ODF/Libreoffice now!
  • 29.

Editor's Notes

  • #7 From Microsoft office to Open Office portable version requires a USB stick to work instead of installing in hard drive. If they forgot to bring the USB stick…
  • #9 NDC started to promote ODF as the standard file format between government departments. It's a very important factor since last time it failed due to this reason
  • #11 (since they didn't succeed to migrate to OpenOffice in 2008)
  • #14 They started a project and invited public bidding, for "training courses" only I told them that I really want to help them to migrate Libreoffice so that they can use it in their work Ask every unit to install, but it's ok not to use at the time
  • #15 In the community day we talked about how difficult it was to convert M$ to ODF. Mostly because of their incorrect concept making a table with text blocks Using drawing tool to "draw" a table and ask us why it couldn't type texts in the table
  • #18 So we need TDF's help to spread out this, and to push Taiwan's government go even further so that they won't get back
  • #25 Everyone is happy except Microsoft
  • #27 Many old system would generate excel or csv file using Bi5 encoding OSSII made patches for dealing with Chinese, but they were not all accepted and actually not necessarily suitable for upstream to accept.
  • #28 I'll try to let Taiwan government to fund developers to try solving this. Need your help and cooperate.
  • #29 We need many experiences sharing from other countries.