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OpenOffice.org Migration
                    Why & How




                                                                  Osdev
Samphan Raruenrom                       Open Source Development Co., Ltd.
samphan@osdev.co.th                                       www.osdev.co.th


       Copyright © 2010 Open Source Development Co., Ltd.
       This work is licensed under a
       Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License
Why Migrate from MS Office?
  Facts
    Perfect office suite, tons of features
    Cost ฿12,000 / user
    Most users use few features
  IT Planning Difficulties
    More users – buy now or take risks
    New release – upgrade or out
    Who control your IT investment plan?
Why Migrate to OpenOffice?
   Best MS Office replacement
   Look & feel like Office 2003
   With 90% Office 2003 features
   Enough for 80% office users
   Open & save MS Office formats
   Cost ฿0 / user
   Plus one-time migration cost / company
Word vs. Writer
Excel vs. Calc
PowerPoint vs. Impress
OpenOffice.org Developers
       Business          Community
Oracle - owner     NECTEC
Novel              SIPA
Google             Osdev
IBM
Intel
RedHat
OpenOffice.org Corporate Users
 Country              Customer/User         Industry/Vertical Seats
US/Global Sun Microsystems                          IT        >30,000
Singapore Ministry of Defense                  Governm
                                               Governmentent   25,000
France    Ministry of Agriculture & Fishing    Governm
                                               Governmentent   15,000
Germany LVM                                      Finance        7,700
Hungary   Institutions in ITP1-5 projects      Public Sector    6,300
UK        Bristol City Council                 Governm
                                               Governmentent    5,000
Global    Novell                                    IT          4,000
Germany Karstadt                                   Retail       2,500
Turkey    Central Bank of Turkey                 Finance        2,500
Hungary   e-Magyarország points                 Goverm  ent     2,300
France    Informatique CDC                      IT/Finance      1,200
France    French National Assembly             Governm
                                               Governmentent    1,100
Malaysia  Kedah State Secretariat Office       Governm
                                               Governmentent    1,000
Germany Stuttgarter Versicherung                 Finance          900
OpenOffice.org Local Success Stories
   EGAT                                 Thai Airway
10,000 users. Migration started in   15,000 users. Migration started in
2549, save 126 million Baht. Now     2550. Now MS Office is charged
use OpenOffice.org > 70%.            internally to the department that need.
   NHA                                  S&P
                                   All 300 branches have only
2,000 users. Migration started in  OpenOffice.org. Now migrate the
2551 to use OpenOffice.org as much headquarter successfully >90%.
as possible.
                                       More success without story
                                   1 big bank, 1 big financial group, 1
                                   agricultural product group, many
                                   SMEs
OpenOffice.org Market Share
   Date            Analyst         Estimated Market Share           Market Details

Decem 2003
     ber       J upiter Research            6.00%                   SMB in N. America

 March 2004       Forrester                 8.50%             140 m N. Am
                                                                   ajor  erica companies

October 2004         CSC                   14.00%                     Large enterprise

October 2005    Yankee Group               19.00%                          SMB
                                                                102 IT executives in Large W.
Septem 2008
      ber       Forrester/Bull     62% using, 19% planning European Enterprises using OSS

     OpenOffice by Geography                      Office Suite Market Share
OpenOffice.org Migration - Why?

Why possible?
  Office 2003 look & feel
  OpenOffice.org & Office users can collaborate
Why go?
  Cost-saving, simple (no) license management
  Freedom to plan investment, platforms, UI language
  To implement ISO 27000, because ODF (ISO 26300)
  documents are accessible forever
OpenOffice.org Migration - What?




             migrate


 Before                    After
OpenOffice.org Migration - Why?


     Cost saving is good?
       But how much?
Case 1 : MS Office only
Number of office user = 1,000 users
  Already have MS Office = 500 license
  Need more 1000-500 = 500 license
MS Office Standard license price = ฿12,000
Investment to complete 100% license
  = 500 × ฿12,000
  = ฿6,000,000
Case 2 : Mix in OpenOffice.org
Migrate users to OpenOffice.org 70%
  OpenOffice.org users = 70%×1,000 = 700 license
  MS Office users = 30%×1,000 = 300 license
      Already have MS Office 500 license = invest ฿0
Investment to complete 100% license
  Migration cost, says ฿1,000,000
ROI
  License cost saving = ฿6,000,000 - ฿0
  ROI = (6,000,000-1,000,000)/1,000,000 = 500%
OpenOffice.org Migration – How?
  Do It Yourself           Do It With
                     a migration consultant
OK if < 100 users Communications
May be costly     Implement the change
May be painful    Assess users who can't go
May fail          Migrate means uninstall Office
                  Provide training & support
OpenOffice.org Migration - Difficulties
Difficulties in migration come from 4 sources
1. Document conversion
2. OpenOffice.org
3. Enterprise applications
4. The changes itself
1-3 are much easier to manage than 4
Difficulties #1 Document Conversion
Word, Excel, PowerPoint documents
  Conversion may cause small formatting error
  Can be fixed manually
VBA macro conversion doesn't work yet
Access database applications not convertible
Difficulties #2 OpenOffice.org
Small differences in look & feel
Known set of missing features
Need more RAM to open large files
No Outlook replacement yet
Difficulties #3 Enterprise Applications
Packaged Software
  SAP, MS Exchange, MS SharePoint
Custom Software
  Internal development
  External development
Difficulties #4 The changes
People hate changes, esp. if consider unnecessary
Inconvenience during changes
Belief that resistant can stop the changes
Gasohol effect
  the latest change to be blamed for all problems afterward
Success Factors…
Enforce as organization policy signed by CEO
Set a workable goal, migrate the right people
Communicate why, how and when to everyone
Prefer quick wins, work the easiest target first
Train 50%-100% of all users
Tell the truth, all limitations and problems
Simple Migration Process
                          user      doc        app
                         survey   analysis   analysis    anticipate & fix
                                                        compat problems

    policy signed                assessment              uninstall MSO
      by CEO               finding who need MSO

      internal                 announce users
   communication              to uninstall MSO          technical support


install OpenOffice.org                                     fix compat
        to all PC                 training
                                                            problems
Why Osdev?


       Microsoft Office   = Cost
        OpenOffice.org    = Cost Saving
Osdev + OpenOffice.org    = Cost Saving - Pain
Experince
OfficeTLE – Thai OpenOffice.org 1.0
Thai Firefox/Thunderbird & MozTLE Addon
Chantra – Selected OSS Colection for Windows
OpenOffice.org Addons, e.g. ThousandSeparator
Open Office Club - Blog, Forums & FAQs
Turnkey OpenOffice.org Migration for Corporates
Turnkey Migration
Assessment
  Classify users based on whether they need MS Office
Implementation
  Manage the changes into the organization
  Customize the installer for specific requirement
  Organize and design PR campaign
Training
  Live with OpenOffice.org and collaborate with those
  who use MS Office
Support Plan
Additional Compatibility Problem Solving
  Macro, MS Access, Application compatibility problem
Conclusion
        OpenOffice.org Migration
What?   Replace with OpenOffice.org those who
        don't need MS Office
Why?    Save COST


How?    Manage the changes carefully into your
        organization
When? Now!

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OpenOffice.org Migration - Why & How?

  • 1. OpenOffice.org Migration Why & How Osdev Samphan Raruenrom Open Source Development Co., Ltd. samphan@osdev.co.th www.osdev.co.th Copyright © 2010 Open Source Development Co., Ltd. This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License
  • 2. Why Migrate from MS Office? Facts Perfect office suite, tons of features Cost ฿12,000 / user Most users use few features IT Planning Difficulties More users – buy now or take risks New release – upgrade or out Who control your IT investment plan?
  • 3. Why Migrate to OpenOffice? Best MS Office replacement Look & feel like Office 2003 With 90% Office 2003 features Enough for 80% office users Open & save MS Office formats Cost ฿0 / user Plus one-time migration cost / company
  • 7. OpenOffice.org Developers Business Community Oracle - owner NECTEC Novel SIPA Google Osdev IBM Intel RedHat
  • 8. OpenOffice.org Corporate Users Country Customer/User Industry/Vertical Seats US/Global Sun Microsystems IT >30,000 Singapore Ministry of Defense Governm Governmentent 25,000 France Ministry of Agriculture & Fishing Governm Governmentent 15,000 Germany LVM Finance 7,700 Hungary Institutions in ITP1-5 projects Public Sector 6,300 UK Bristol City Council Governm Governmentent 5,000 Global Novell IT 4,000 Germany Karstadt Retail 2,500 Turkey Central Bank of Turkey Finance 2,500 Hungary e-Magyarország points Goverm ent 2,300 France Informatique CDC IT/Finance 1,200 France French National Assembly Governm Governmentent 1,100 Malaysia Kedah State Secretariat Office Governm Governmentent 1,000 Germany Stuttgarter Versicherung Finance 900
  • 9. OpenOffice.org Local Success Stories EGAT Thai Airway 10,000 users. Migration started in 15,000 users. Migration started in 2549, save 126 million Baht. Now 2550. Now MS Office is charged use OpenOffice.org > 70%. internally to the department that need. NHA S&P All 300 branches have only 2,000 users. Migration started in OpenOffice.org. Now migrate the 2551 to use OpenOffice.org as much headquarter successfully >90%. as possible. More success without story 1 big bank, 1 big financial group, 1 agricultural product group, many SMEs
  • 10. OpenOffice.org Market Share Date Analyst Estimated Market Share Market Details Decem 2003 ber J upiter Research 6.00% SMB in N. America March 2004 Forrester 8.50% 140 m N. Am ajor erica companies October 2004 CSC 14.00% Large enterprise October 2005 Yankee Group 19.00% SMB 102 IT executives in Large W. Septem 2008 ber Forrester/Bull 62% using, 19% planning European Enterprises using OSS OpenOffice by Geography Office Suite Market Share
  • 11. OpenOffice.org Migration - Why? Why possible? Office 2003 look & feel OpenOffice.org & Office users can collaborate Why go? Cost-saving, simple (no) license management Freedom to plan investment, platforms, UI language To implement ISO 27000, because ODF (ISO 26300) documents are accessible forever
  • 12. OpenOffice.org Migration - What? migrate Before After
  • 13. OpenOffice.org Migration - Why? Cost saving is good? But how much?
  • 14. Case 1 : MS Office only Number of office user = 1,000 users Already have MS Office = 500 license Need more 1000-500 = 500 license MS Office Standard license price = ฿12,000 Investment to complete 100% license = 500 × ฿12,000 = ฿6,000,000
  • 15. Case 2 : Mix in OpenOffice.org Migrate users to OpenOffice.org 70% OpenOffice.org users = 70%×1,000 = 700 license MS Office users = 30%×1,000 = 300 license Already have MS Office 500 license = invest ฿0 Investment to complete 100% license Migration cost, says ฿1,000,000 ROI License cost saving = ฿6,000,000 - ฿0 ROI = (6,000,000-1,000,000)/1,000,000 = 500%
  • 16. OpenOffice.org Migration – How? Do It Yourself Do It With a migration consultant OK if < 100 users Communications May be costly Implement the change May be painful Assess users who can't go May fail Migrate means uninstall Office Provide training & support
  • 17. OpenOffice.org Migration - Difficulties Difficulties in migration come from 4 sources 1. Document conversion 2. OpenOffice.org 3. Enterprise applications 4. The changes itself 1-3 are much easier to manage than 4
  • 18. Difficulties #1 Document Conversion Word, Excel, PowerPoint documents Conversion may cause small formatting error Can be fixed manually VBA macro conversion doesn't work yet Access database applications not convertible
  • 19. Difficulties #2 OpenOffice.org Small differences in look & feel Known set of missing features Need more RAM to open large files No Outlook replacement yet
  • 20. Difficulties #3 Enterprise Applications Packaged Software SAP, MS Exchange, MS SharePoint Custom Software Internal development External development
  • 21. Difficulties #4 The changes People hate changes, esp. if consider unnecessary Inconvenience during changes Belief that resistant can stop the changes Gasohol effect the latest change to be blamed for all problems afterward
  • 22. Success Factors… Enforce as organization policy signed by CEO Set a workable goal, migrate the right people Communicate why, how and when to everyone Prefer quick wins, work the easiest target first Train 50%-100% of all users Tell the truth, all limitations and problems
  • 23. Simple Migration Process user doc app survey analysis analysis anticipate & fix compat problems policy signed assessment uninstall MSO by CEO finding who need MSO internal announce users communication to uninstall MSO technical support install OpenOffice.org fix compat to all PC training problems
  • 24. Why Osdev? Microsoft Office = Cost OpenOffice.org = Cost Saving Osdev + OpenOffice.org = Cost Saving - Pain
  • 25. Experince OfficeTLE – Thai OpenOffice.org 1.0 Thai Firefox/Thunderbird & MozTLE Addon Chantra – Selected OSS Colection for Windows OpenOffice.org Addons, e.g. ThousandSeparator Open Office Club - Blog, Forums & FAQs Turnkey OpenOffice.org Migration for Corporates
  • 26. Turnkey Migration Assessment Classify users based on whether they need MS Office Implementation Manage the changes into the organization Customize the installer for specific requirement Organize and design PR campaign Training Live with OpenOffice.org and collaborate with those who use MS Office Support Plan Additional Compatibility Problem Solving Macro, MS Access, Application compatibility problem
  • 27. Conclusion OpenOffice.org Migration What? Replace with OpenOffice.org those who don't need MS Office Why? Save COST How? Manage the changes carefully into your organization When? Now!