From a January 2016 teaser presentation to the University of Michigan Library's Public Services Communication Forum. A brief overview of our rapid usability/contextual inquiry project, looking at content creator/librarian experiences with LibGuides

1. LibGuides
Authorship
Practices
Fall 2015 study
Icon: Created by Yu Luckfrom the Noun Project
Christina Czuhajewski & Matthew Barry - 1/21/16
Slides at: http://bit.ly/libguides-study

2. WHO WE ARE
Matthew Barry Christina Czuhajewski
MSI ‘16
User Information Services
Assistant
LIT Intern
MSI ‘16
ULA - Learning and Teaching
Shapiro Design Lab

3. What’s the creation process like
for you?
How do you update and
maintain your guides?
Who are your collaborators and
stakeholders?
Icons: Created by Christopher Holm-Hansen, DK from the Noun Project

4. Two months
Five librarians (thank you!)
12 studies on usability and content
creation in library guides
350+ Post-It notes
9 hours of collaborative analysis
One 28-page report with 8
major themes and 6
overarching
recommendations
Icon: Created by Olim from the Noun Project

5. FINDINGS
○ Using guides strategically
○ Creating guides to serve a variety of stakeholders
○ Dealing with time constraints
○ Guide collaboration and administration
○ Guides & instruction
○ Creating more usable guides
○ Working with the LibGuides platform
○ The need for guides to be seen and used

6. RECOMMENDATIONS
Provide clarity for
inherited &
collaborative
guides
Make it easier &
faster to create
usable guides
Increase the
impact of your
guides
Offer training on
user-centered
guide creation
Improve
instruction on
related tools
Build support for
the maintenance
process

7. JOIN THE DISCUSSION:
TUESDAY JAN 26
10-11am
Hatcher Gallery Lab
FIND THE REPORT:
bit.ly/libguidesreport
THANK YOU!