The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
Lexie hunk, resume and recommendation
1. Lexie Hunk
49 Piney Ridge Court St. Charles, MO 63304
Mobile: (636)-373-4735
Email: Lexie.hunk16@gmail.com
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Education:
St. Charles Community College
Studied Human Services
Attended from 2013-2015
Lindenwood University - Belleville
Bachelors in Business Administration/Marketing
Expected graduation date: May 2017
Relevant Course Work: Microsoft Office (Word, Excel, PowerPoint, Access), Introduction
to Business and Free Enterprise, Principles of Management, Principles of Marketing,
Principles of Microeconomics, Principles of Macroeconomics, Principles of Financial
Accounting, Principles of Managerial Accounting, Global Business, Business Law,
Introduction to Information Management, Psychology, World Communications, Oral
Communications, Sociology, Spanish 1&2, and Human Services.
Experience:
Steak n Shake
Customer Service Trainer
January2012 – Present
2998 Hwy. K O’fallon Crossing
• Conduct customer service training as well as training in other various areas
(including personal development skills)
• Confer with management, supervisors, and employees to gain knowledge of work
situations requiring training to better understand changes in policies, procedures,
regulations, business initiatives and technologies.
• Cooked the food
• Manned the Cash register
• Conducted drive-thru operations
• Handled customer complaints and addressed them
2. Farmers Insurance
Marketing Intern
May 2016 - August 2016
2705 Dougherty Ferry Rd
• Learned and updated company computer program, implemented SMPs
• Worked with other interns to reach out to uncharted markets to generate new leads
• Went door to door and accessed natural market to obtain quote sheets
• Ran quotes sheets and analyzed results
ViSalus
Promotions Executive
April 2015 - Present
• Managed social media marketing operations
• Hosted Promotional parties
• Conducted 1 on 1 sales meetings
• Promoted business specials door to door
• Attended multiple Marketing/Sales training seminars
Buffalo Wild Wings
Server
January 2016 – March 2016
5600 Belleville Crossing St.
• Open and close restaurant
• Check with customers to ensure that they are enjoying their meals and take action
to correct any problems.
• Prepare checks that itemize and total meal costs and sales taxes.
• Take orders from patrons for foodor beverages.
• Present menus to patrons and answer questions about menu items, making
recommendations upon request and up-sale promotional items
• Inform customers of daily specials
Handle money from patrons
Leadership/Activities/Accomplishments:
DECA/FBLA member 2012-2013
Arete member 2010-2013
Dean’s List 2013-2016
Soccer Team Captain 2016
Academic All-Conference 2016
Marketing Club Vice President and Fundraising Director 2017
3. Volunteer:
Counselor at Kids4Kids soccer camp May, 2015
Coach at KEEN, Kids Enjoying Exercise Now December, 2016
Technical Skills:
• Microsoft Word, Excel, Access, PowerPoint
• Spanish
• Social Media Marketing
4. Recommendationfor Lexie Hunk
I highly recommend Lexie Hunk. I have had the pleasure of teaching and watching Lexie for
quite some time, and have witnessed her in various situations (both inside the classroom and
out). Lexie is outstanding.
Lexie is extremely intelligent, intuitive, and hardworking. She excels at everything she does, and
is both a great leader as well as an inspiration to those around her. Lexie is creative, driven (in a
very positive sense), and see the “big picture”. Lexie is always a pleasure to work with, and
brings something special to every meeting, project, or challenge. Lexie is exceptionally gifted
academically but also demonstrates a wonderful understanding of the real business world. Lexie
is extremely talented, and can do anything. I have witnessed this many times.
Lexie is also an outstanding athlete, and a member of our varsity soccer team. She manages to
perform at a very high level in both athletics and academics.
Lexie is destined for greatness. And in the coming years, I am certain that Lexie will achieve
remarkable success.
I highly recommend Lexie Hunk.
Should you have any questions concerning Lexie, pleased do not hesitate to contact me.
Daniel J. Frazier, JD
Associate Professor, Division Chair
School of Business and Entrepreneurship
Lindenwood University-Belleville
518.239.6192
dfrazier@lindenwood.edu
5. To potential employers:
It is my pleasure to recommend Lexie Hunk, who I taught in my Managerial
Accounting class. Lexie communicates openly and effectively, excelling in
interpersonal communications. Quickly grasping new information and
explanations, she moves constructively toward improving performance. For
example, her study notes for exams evidenced a strong personal commitment and
achievement drive. Her leadership skills are demonstrated as captain of the
soccer team. Lexie displays an ability to learn rapidly and communicate her
understandings both verbally and through her written performance. She has the
quality of knowing what has to be done, and she did it, earning an A in the class.
I am sure she will be a high performer in everything she pursues.
Best Regards,
Alan David Glass
aglass@lindenwood.edu
Visiting Professor, Division of Business and Entrepreneurship