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Nicholas Glass 
824 Meadow Lane, Camp Hill PA 17011 
Cell: (717) 829­6682 ­ nglass150@gmail.com 
 
Summary 
I am currently a full time student at Albright College located in Reading, Pennsylvania. I will be graduating in May 2016 
with a Bachelor of Science degree in Business Administration with a Marketing track. I have been a member of the 
Albright football team for the past four years and earned a starting position during my junior and senior year. While 
attending Albright, I have participated in community service projects. I volunteered as a youth football camp 
counselor,which allowed me the opportunity to pass my knowledge of the game to the young football players from the 
Reading area.I also participated in a city wide cleanup event for the city of Reading. I have also assisted the Albright 
football team in recruiting talented young men who have viewed Albright as a choice to follow their academic careers. I 
have hosted numerous lunch visits for recruits and their families, having an open discussion with them about pursuing 
their education. 
Highlights 
Customer Service Time Management 
Microsoft Office Goal Oriented  
Team Work  Social Media 
Leadership Development Dedication 
Experience 
In Store Employee ​July 2011 to January 2016 ​Papa John's Pizza​ ­ Harrisburg, PA 
● Effective and efficient customer transactions 
● Extensive customer service experience 
● Keeping customer satisfaction high by solving problems without involving upper level management 
● Promoting & upselling specials to increase revenue 
Education 
Bachelor of Science​ : ​Business Marketing​, 2016 
Albright College​ ­ Reading, PA, United States 
Completed Courses in field of study: 
Marketing Management 
Management Principles 
International Marketing Marketing Strategies 
Management Information Systems 
Market Research 
Small Business Management 
Strategies and Policies 
Marketing Seminar 
Social Media and Communications coursework 

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