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Speakers: Dr. Alice Kim
Post-Doctoral Fellow
Rotman Research Institute
Carol Leaman
Presidnet and CEO
Axonify
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Leveraging the Latest in Brain Science to
Deliver the Next Generation of eLearning
May 29, 2013
Follow along on Twitter: #eLearningSci
Carol Leaman
CEO
Axonify
Dr. Alice Kim
Rotman Research
Institute of Baycrest
Agenda & Speakers
• Latest advances in brain
science
• Cognitive strategies in learning
• Impact on corporate learning
• Examples of improvements in
retention, learning transfer
and the bottom-line
Dr. Alice Kim
The Rotman Research Institute
of Baycrest
The Rotman
Research Institute of
Baycrest
Scientists know more
about the brain than
ever before.
12
The top
advances in the
brain sciences.
1Age and lifestyle
affect the brain and
cognition.
How Cognition Changes with Age
Source: Park et al 2002
15
2The brain is plastic
throughout the
lifespan
(neuroplasticity).
3There are different
types of memory:
declarative vs.
non-declarative.
17
4Cognitive strategies
can be used to
improve memory.
Repeated Retrieval
Spacing
Deep Encoding
Repeated Retrieval
Repeated retrieval is
more effective for long
term retention than
repeated study.
0.18
0.38
0
0.05
0.1
0.15
0.2
0.25
0.3
0.35
0.4
Study Repeated Retrieval
ProportionRecalledFact: Repeated retrieval leads to better learning
Fact: Retrieval practices produce better learning
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
Study Repeated
Study
Concept
Mapping
Retrieval
Practice
ProportionCorrect
Source: 2011 study by Jeffrey D. Karpicke, Department of Psychological Sciences, Purdue University
Spacing
Long-term retention is
improved as the
spacing between
repetitions increases.
Fact: Spaced (vs. crammed) practice leads to better
learning
ProportionRecalled
Fact: Spaced (vs. crammed) practice leads to better
learning
ProportionRecalled
Deep Encoding
The more deeply and
meaningfully you process
information, the more
likely you are to
remember it.
Fact: Deep encoding leads to better retention
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
Case Rhyme Sentence
ProportionRecognized
Source: Craik & Tulving, 1975
Level of Processing
Take Home Messages
1. Spacing combined with retrieval leads
to better learning
2. Practicing retrieval is particularly
beneficial to learning when it:
• is followed by feedback
• occurs multiple times
• requires effort
3. Retention is better when information
is processed deeply.
What can we do to improve
learning?
1. Retrieve repeatedly
2. Space out your practice
3. Be engaged – process information
Carol Leaman
CEO
Axonify
Axonify Confidential29
Employees aren’t
remembering and
applying what they need
to know to do their jobs
and it is expensive.
Let’s look at 2 examples
Medical Device Manufacturer Large National Retailer
Thousands of distributed sales professionals selling
highly complex medical products.
Example 1: Manufacturer
• Product features, pricing & competitive positioning
change frequently
• Complex compliance & regulatory policies
Example 1: Manufacturer
Example 1: Manufacturer
Outcome: Sales people sell what they remember.
Two sales clerks with completely different interpretations
of how multiple discounts are applied.
Example 2: Retailer
Customer took $2,000 of merchandise to the 2nd clerk.
Who was correct?
Example 2: Retailer
Traditional Corporate
Learning
Axonify Confidential38
Incorporating Brain Science into
Corporate eLearning:
• Retrieval Based Learning
• Spaced Repetition
• Bite-sized Learning
Retrieval Practices
(Questioning Format)
Spaced Repetition
(Interval Reinforcement)
The Next Generation of Corporate eLearning
Add Engagement….
Badges
Prizes
Constant Feedback
Timed Play
Surprise Elements
Increasing Difficulty
Goals
Community Recog-
nition
Peer Visibility
Leaderboards –
Individual & Team
Avatars
Game Choice
Achievement Levels
Question Styles
Personalized Social Fun Rewarding
…to maximize learning
Results
Bottom-Line Results at Pep Boys
LOSS PREVENTION HEALTH & SAFETY
A New Era of Corporate Learning
Questions
Axonify.com
Join Our Next CLO Webinar
Hiring Our Heroes: Next Steps
Tuesday, June 11, 2013
TM Webinars start at 2 p.m. Eastern / 11 a.m. Pacific
Register for upcoming CLO Webinars at
www.clomedia.com/webinars
Join the Chief Learning Officer magazine Network
http://network.clomedia.com/
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