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Let’s talk – Common HR Challenges & The Solutions.
- 1. Let’s talk – HR Common Challenges
- 2. Common HR Challenges • Benefit Communication • Employees not connected to benefits • Fragmented benefit offerings • Low benefit utilization – Low ROI • Variety of disconnected vendors • Sustains - HR transactional role
- 3. Benefits are essential to Recruitment and Retention
- 4. Benefits are Essential • “41% of workers surveyed agreed they’d be less likely to leave if they were well informed about their benefits.” • Meanwhile, “Just 40% of employees feel well informed about their benefits.” • “69% of employees report that benefits were very important when choosing a job.”
- 5. Benefits are Essential “Workers who are extremely or very satisfied with their benefits program are 6 (six) times more likely to stay with their employer than those workers who are dissatisfied with their benefits program” - 2012 Aflac Workforces Report, a study conducted by ResearchNow for Aflac, February 2012
- 6. Affordable Pricing – $ 1,500 (one time only set up fee) – $1.70 pepm
- 7. The Solution: Benefit Integration & Engagement!
- 8. Intelligence - is not the ability to store information, but to know where to find it !
- 9. Three Ways to Integrate and Engage
- 11. Proprietary Life Event Driven Software! Demo !
- 12. Benefit Information Line One Call - One Source. One Integrated Benefits Solution!
- 13. Direct Connection, Complete Support! Benefit Information Line Benefit Information Specialists support any life event by: • Educating and navigating employees about entire benefit package • Answering benefit inquiries & questions - 24/7 • Comprehensive Health Advocacy Services • Handling sensitive life event related issues under HIPAA
- 14. Direct Connection, Complete Support! Benefit Information Line Benefit Information Specialists – Software Support • Life Event Technology • Adaptive FAQ Knowledge Base • Indexed answers to new FAQs • Custom Notifications on Key Benefit Points • Custom Select and Send Benefit Information • HR Case Management – Call History Tracking
- 15. Benefit Information Portal One Web Portal - One Source. One Integrated Benefits Solution!
- 16. Your Benefit Integration & Engagement Partner!
- 17. Integration & Engagement • Better way to communicate benefits – Multi-generational workforce • Benefit integration – we do the work • Health Advocacy Services • Benefit Platform remains constant over time • Affordable Pricing
- 18. Integration & Engagement - Mobile App - 24/7 Benefit Information Line - Health Advocacy Services - Member Benefits Web-Portal -
- 19. • Higher employee engagement • Increased productivity • Greater overall employee satisfaction • Enhanced benefits administration • Better connected, less frustrated employees • Recruitment and retention tool • More time to focus on strategic planning ! The Results…
- 20. Thank you!
- 21. Who is eni? • Benefit integration & engagement experts • Founded in 1983 – 33 years (this month) of life event experience • Over two million covered lives • 95% client retention rate • Over 350 clients throughout North America and Canada • AVAYA Call-Center System/Software – #1 call-center technology available
- 22. Why We’re Successful • We FREE UP your time! – Strategic Leadership Role • Drive benefit engagement to new heights • Provide combined enrollment & engagement solutions • 24/7 Support – Extension of your department • Responding to employees’ Life Events - through “WOW” customer service !