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Quantitative Business Decision Making for
the Qualitative Minded

Mike Desilets, MBA
Σ
N

Average

Xn

n=1

N
Qualitative

Quantitative
Σ
N

Average

Xn

n=1

N
YES!!!

You are free to go…
1

On a scale of 1 to 5, how much do you want tuna?
2

3

4

Not really

1

5

A Lot

On a scale of 1 to 5, how much do you want ham?

Not really

2

3

4

5

A Lot


You’ve been made 3 job offers in each of the following
cities:
◦ Denver
◦ San Francisco
◦ Boston



You decide that the most important factors to consider
where to move are (in order)
◦
◦
◦
◦



Weather (given the fact you aren’t a skier)
Salary
City’s cultural and historical value
Proximity to your family (who are in Denver)

Task: Use a quantitative decision matrix to help
1
Not
Important

2

3
Neutral

4

5
Very
Important
1

2

Very Bad

3

4

Bad

Neutral

5

Good

Very Good

Options

Family

Weather

Salary

City

Denver

Very Good

Neutral

Good

Neutral

San Fran

Good

Very Good

Neutral

Very Good

Boston

Bad

Bad

Very Good

Very Good
Family: 3

Weather: 5

Salary: 4

City: 4

Good: 4

Neutral: 3

Denver

Very Good: 5 Neutral: 3

San Fran

Good: 4

Very Good: 5 Neutral: 3

Boston

Bad: 2

Bad: 2

Very Good: 5

Very Good: 5 Very Good: 5
Family: 3

Weather: 5

Salary: 4

City: 4

Good: 4
(16)

Neutral: 3
(12)

Denver

Very Good: 5 Neutral: 3
(15)
(15)

San Fran

Good: 4
(12)

Very Good: 5 Neutral: 3
(25)
(12)

Boston

Bad: 2
(6)

Bad: 2
(10)

Very Good: 5
(20)

Very Good: 5 Very Good: 5
(20)
(20)
Family: 3

Weather: 5 Salary: 4

City: 4

3+5+4+4=16

Denver

Very
Good: 5
(15)

Neutral: 3
(15)

Good: 4
(16)

Neutral: 3
(12)

15+15+16+12
=58

San Fran

Good: 4
(12)

Very
Good: 5
(25)

Neutral: 3
(12)

Very
Good: 5
(20)

12+25+12+20
=69

Boston

Bad: 2
(6)

Bad: 2
(10)

Very
Good: 5
(20)

Very
Good: 5
(20)

6+10+20+20
=56

Family 12 + Weather 25 +
Salary 12 + City 20 = 69
Raw Score
Denver

58

San Fran

69

Boston

56
Raw Score 58 divided
by criteria sum 16
Equals 3.625
Raw Score

Ranking

Denver

58

58/16 = 3.265

San Fran

69

69/16 = 4.3125

Boston

56

56/16 = 3.5
Raw Score

Final Score

Denver

58

3.625

San Fran

69

4.3125

Boston

56

3.5

1
Very Bad

Denver
(3.625)

2

3

4

Bad

Neutral

Good

Boston (3.5)

San Fran
(4.3125)

5
Very Good












Overall Market Size
Growth Rate
Profit Margins
Competitive Intensity
Technology Requirements
Inflationary Vulnerability
Energy Requirements
Environmental Impact
Social/Political/Legal















Market Attractiveness

Market Share
Share Growth
Product Quality
Brand Reputation
Distribution Network
Promotional Effectiveness
Productive Capacity
Productive Efficiency
Unit Costs
Material Supplies
R&D Performance
Management

Business Strength







Very High: 5
High: 4
Neutral : 3
Low : 2
Very Low : 1
Not at all : 0

Importance to Evaluation







Very Positive : 5
Positive : 4
Neutral : 3
Negative : 2
Very Negative : 1

Overall Ranking

We can easily eliminate some options from
the evaluation by rating something as
“not important at all”
Project #1

Business Strength
Project #1
Project #1

Project #2


Porter’s 5 Forces to the market attractiveness



PESTLE Analysis to market attractiveness



Porter’s Value Chain to business strength



Day’s Risk Matrix to business strength





VRIO Model assessment of competitive advantages to
business strength
AND MORE!!!


Your model is only as good as the inputs



A canned model is never right. It…
◦ Reminds you what to look for
◦ Shows you which way you might want to go



The GE/McKinsey Matrix can be used to view
multiple projects and compare them.
◦ Use market size to add value (larger market means
larger plot marker)
Mike.Desilets.MBA@Gmail.com

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Let’s make this qualitative

  • 1. Quantitative Business Decision Making for the Qualitative Minded Mike Desilets, MBA
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  • 6. 1 On a scale of 1 to 5, how much do you want tuna? 2 3 4 Not really 1 5 A Lot On a scale of 1 to 5, how much do you want ham? Not really 2 3 4 5 A Lot
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  • 9.  You’ve been made 3 job offers in each of the following cities: ◦ Denver ◦ San Francisco ◦ Boston  You decide that the most important factors to consider where to move are (in order) ◦ ◦ ◦ ◦  Weather (given the fact you aren’t a skier) Salary City’s cultural and historical value Proximity to your family (who are in Denver) Task: Use a quantitative decision matrix to help
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  • 12. 1 2 Very Bad 3 4 Bad Neutral 5 Good Very Good Options Family Weather Salary City Denver Very Good Neutral Good Neutral San Fran Good Very Good Neutral Very Good Boston Bad Bad Very Good Very Good
  • 13. Family: 3 Weather: 5 Salary: 4 City: 4 Good: 4 Neutral: 3 Denver Very Good: 5 Neutral: 3 San Fran Good: 4 Very Good: 5 Neutral: 3 Boston Bad: 2 Bad: 2 Very Good: 5 Very Good: 5 Very Good: 5
  • 14. Family: 3 Weather: 5 Salary: 4 City: 4 Good: 4 (16) Neutral: 3 (12) Denver Very Good: 5 Neutral: 3 (15) (15) San Fran Good: 4 (12) Very Good: 5 Neutral: 3 (25) (12) Boston Bad: 2 (6) Bad: 2 (10) Very Good: 5 (20) Very Good: 5 Very Good: 5 (20) (20)
  • 15. Family: 3 Weather: 5 Salary: 4 City: 4 3+5+4+4=16 Denver Very Good: 5 (15) Neutral: 3 (15) Good: 4 (16) Neutral: 3 (12) 15+15+16+12 =58 San Fran Good: 4 (12) Very Good: 5 (25) Neutral: 3 (12) Very Good: 5 (20) 12+25+12+20 =69 Boston Bad: 2 (6) Bad: 2 (10) Very Good: 5 (20) Very Good: 5 (20) 6+10+20+20 =56 Family 12 + Weather 25 + Salary 12 + City 20 = 69
  • 17. Raw Score 58 divided by criteria sum 16 Equals 3.625 Raw Score Ranking Denver 58 58/16 = 3.265 San Fran 69 69/16 = 4.3125 Boston 56 56/16 = 3.5
  • 18. Raw Score Final Score Denver 58 3.625 San Fran 69 4.3125 Boston 56 3.5 1 Very Bad Denver (3.625) 2 3 4 Bad Neutral Good Boston (3.5) San Fran (4.3125) 5 Very Good
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  • 26.          Overall Market Size Growth Rate Profit Margins Competitive Intensity Technology Requirements Inflationary Vulnerability Energy Requirements Environmental Impact Social/Political/Legal             Market Attractiveness Market Share Share Growth Product Quality Brand Reputation Distribution Network Promotional Effectiveness Productive Capacity Productive Efficiency Unit Costs Material Supplies R&D Performance Management Business Strength
  • 27.       Very High: 5 High: 4 Neutral : 3 Low : 2 Very Low : 1 Not at all : 0 Importance to Evaluation      Very Positive : 5 Positive : 4 Neutral : 3 Negative : 2 Very Negative : 1 Overall Ranking We can easily eliminate some options from the evaluation by rating something as “not important at all”
  • 31.  Porter’s 5 Forces to the market attractiveness  PESTLE Analysis to market attractiveness  Porter’s Value Chain to business strength  Day’s Risk Matrix to business strength   VRIO Model assessment of competitive advantages to business strength AND MORE!!!
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  • 33.  Your model is only as good as the inputs  A canned model is never right. It… ◦ Reminds you what to look for ◦ Shows you which way you might want to go  The GE/McKinsey Matrix can be used to view multiple projects and compare them. ◦ Use market size to add value (larger market means larger plot marker)