The North Pointe Office of Berkshire Hathaway HomeServices Homesale Realty's monthly LIVE in-person/Zoom office meeting covering the following topics: 1. Moove Guru, 2. Inflation concerns with consumers, 3. The Dreaded BAD Agent Review
2022 NAR Profile of Home Buyers and SellersTom Blefko
The North Pointe Office of Berkshire Hathaway HomeServices Homesale Realty's sales meeting on March 7, 2023, covering the following topics: 1. VIP vendor Next Door Photos, 2. 2022 North Pointe Award Winners, 3. Upcoming Virtual Training Sessions, 4. Foreclosure Headlines, 5. 2022 NAR Profile of Home Buyers and Sellers.
What's your fence company's internet marketing plan? https://fencemarketingteam.com - I'm excited to replay you the webinar that I conducted on Thursday at Jan. 31st 2PM ET.
On this live webinar I unpacked "Your 2019 Internet Marketing Plan" and what you need to do to MAXIMIZE your lead flow online in your fence or gate business going into the New Year.
Get your free lead flow acceleration session https://calendly.com/fencemarketing/30min
2022 NAR Profile of Home Buyers and SellersTom Blefko
The North Pointe Office of Berkshire Hathaway HomeServices Homesale Realty's sales meeting on March 7, 2023, covering the following topics: 1. VIP vendor Next Door Photos, 2. 2022 North Pointe Award Winners, 3. Upcoming Virtual Training Sessions, 4. Foreclosure Headlines, 5. 2022 NAR Profile of Home Buyers and Sellers.
What's your fence company's internet marketing plan? https://fencemarketingteam.com - I'm excited to replay you the webinar that I conducted on Thursday at Jan. 31st 2PM ET.
On this live webinar I unpacked "Your 2019 Internet Marketing Plan" and what you need to do to MAXIMIZE your lead flow online in your fence or gate business going into the New Year.
Get your free lead flow acceleration session https://calendly.com/fencemarketing/30min
Government Industry Partners - Summit Insight - Federal Sales Team Struggling...JSchaus & Associates
JSchaus & Associate's Government Industry Partners (GIP) Webinar Series
PUT ON A WEBINAR WITH US!
Share your company content to a live audience of US Federal Government Contractors.
We will promote your webinars through our network, newsletter, social media, and digital marketing efforts reaching 23,000+ subscribers.
Webinars are live and can be published on our YOUTUBE channel.
CONTACT US at hello@jenniferschaus.com and ask for our MEDIA KIT.
Release the Winner Within pt. 3 - Listing InterviewHouseHunt Agents
Nationally renowned real estate guru shares his secrets for the perfect listing interview. Follow these tips and you will also score the job!
http://www.blog.househuntnetwork.com/pre-listing-presentation-preparation/#.UzNk7cRDv-Q
The KA Housing - Catalogue - Listing TurkeyListing Turkey
Welcome to KA Housing, a distinguished real estate development nestled in the heart of Eyüpsultan, one of Istanbul’s most promising districts.
Just 10 minutes from the bustling city center, Eyüpsultan offers a serene escape with the convenience of urban living. The direct metro line ensures seamless connectivity to all parts of Istanbul, making it an ideal location for residents who seek both tranquility and vibrancy.
KA Housing boasts unparalleled accessibility, with proximity to Istanbul Airport only 30 minutes away, facilitating easy international travel. Effortless city access is guaranteed by direct metro and transportation links to Istanbul’s cultural and commercial hubs. Quick access to key metro lines connects you to every corner of the city within minutes, making commuting and exploring the city hassle-free.
The development offers luxurious living spaces with a range of unit layouts from 1+1 to 4+1, designed with meticulous attention to detail. Each unit features balconies or terraces, providing stunning vistas of Istanbul and enhancing the living experience. High-quality materials and superior craftsmanship ensure durability and elegance, while sound-proof insulation and high ceilings (2.95 m) offer comfort and sophistication.
Residents of KA Housing enjoy exclusive on-site amenities, including a state-of-the-art gym, outdoor swimming pool, yoga area, and walking paths. Entertainment options abound with a private cinema, children’s playground, and a variety of dining options including a café and restaurant. Security and convenience are paramount with 24/7 security, a dedicated carpark garage, and an IP intercom system.
KA Housing represents a prime investment opportunity with limited availability in a high-demand area, ensuring enduring value and potential for lucrative returns. Homes in this development provide exceptional value without compromising on quality, offering affordable luxury for discerning buyers. The construction is of the highest quality, built to the latest seismic and disaster resistance standards, ensuring safety and resilience.
The community and surroundings of KA Housing are enriched by close proximity to prestigious universities such as Haliç University, Bilgi University, and Istanbul Ticaret University, making it an ideal location for students and academics. The development is adjacent to the Alibeyköy stream leading into the Halic waters, offering serene natural escapes amidst lush greenery. Residents can enjoy the cultural richness of the area, surrounded by historical and cultural landmarks that blend leisure, nature, and culture seamlessly.
https://listingturkey.com/property/the-ka-housing/
BricknBolt Understanding Load-Bearing Walls and Their Structural Support in H...BrickAndBolt
Load-bearing walls are the backbone of any home construction, providing crucial structural support that carries the weight of the house above. For companies like Brick and Bolt Mysore and Bricknbolt Faridabad, understanding and properly implementing these elements are key to constructing safe and durable buildings.
Government Industry Partners - Summit Insight - Federal Sales Team Struggling...JSchaus & Associates
JSchaus & Associate's Government Industry Partners (GIP) Webinar Series
PUT ON A WEBINAR WITH US!
Share your company content to a live audience of US Federal Government Contractors.
We will promote your webinars through our network, newsletter, social media, and digital marketing efforts reaching 23,000+ subscribers.
Webinars are live and can be published on our YOUTUBE channel.
CONTACT US at hello@jenniferschaus.com and ask for our MEDIA KIT.
Release the Winner Within pt. 3 - Listing InterviewHouseHunt Agents
Nationally renowned real estate guru shares his secrets for the perfect listing interview. Follow these tips and you will also score the job!
http://www.blog.househuntnetwork.com/pre-listing-presentation-preparation/#.UzNk7cRDv-Q
The KA Housing - Catalogue - Listing TurkeyListing Turkey
Welcome to KA Housing, a distinguished real estate development nestled in the heart of Eyüpsultan, one of Istanbul’s most promising districts.
Just 10 minutes from the bustling city center, Eyüpsultan offers a serene escape with the convenience of urban living. The direct metro line ensures seamless connectivity to all parts of Istanbul, making it an ideal location for residents who seek both tranquility and vibrancy.
KA Housing boasts unparalleled accessibility, with proximity to Istanbul Airport only 30 minutes away, facilitating easy international travel. Effortless city access is guaranteed by direct metro and transportation links to Istanbul’s cultural and commercial hubs. Quick access to key metro lines connects you to every corner of the city within minutes, making commuting and exploring the city hassle-free.
The development offers luxurious living spaces with a range of unit layouts from 1+1 to 4+1, designed with meticulous attention to detail. Each unit features balconies or terraces, providing stunning vistas of Istanbul and enhancing the living experience. High-quality materials and superior craftsmanship ensure durability and elegance, while sound-proof insulation and high ceilings (2.95 m) offer comfort and sophistication.
Residents of KA Housing enjoy exclusive on-site amenities, including a state-of-the-art gym, outdoor swimming pool, yoga area, and walking paths. Entertainment options abound with a private cinema, children’s playground, and a variety of dining options including a café and restaurant. Security and convenience are paramount with 24/7 security, a dedicated carpark garage, and an IP intercom system.
KA Housing represents a prime investment opportunity with limited availability in a high-demand area, ensuring enduring value and potential for lucrative returns. Homes in this development provide exceptional value without compromising on quality, offering affordable luxury for discerning buyers. The construction is of the highest quality, built to the latest seismic and disaster resistance standards, ensuring safety and resilience.
The community and surroundings of KA Housing are enriched by close proximity to prestigious universities such as Haliç University, Bilgi University, and Istanbul Ticaret University, making it an ideal location for students and academics. The development is adjacent to the Alibeyköy stream leading into the Halic waters, offering serene natural escapes amidst lush greenery. Residents can enjoy the cultural richness of the area, surrounded by historical and cultural landmarks that blend leisure, nature, and culture seamlessly.
https://listingturkey.com/property/the-ka-housing/
BricknBolt Understanding Load-Bearing Walls and Their Structural Support in H...BrickAndBolt
Load-bearing walls are the backbone of any home construction, providing crucial structural support that carries the weight of the house above. For companies like Brick and Bolt Mysore and Bricknbolt Faridabad, understanding and properly implementing these elements are key to constructing safe and durable buildings.
Green Homes, Islamabad Presentation .pdfticktoktips
Green Homes Islamabad offers beautifully designed 5, 8, and 10 Marla homes near the airport and motorway. Enjoy luxury, convenience, and high rental returns in a prime location.
Flat available for sale
Location- Tupudana, Ranchi
Savitri enclave
Area- 3BHK
Rate- 4000/sq.ft.
Super Build Up Area-1629 sq.ft.
Build-up area-1253 sq.ft.
Rate- 65lakh16k(approx)
Floor available- Flat available in all floor(G+12)
Balcony- 2
Washroom- 2
Parking - CAR PARKING
Amenities- Joggers track,temple, children's park,gym,banquet hall (5 Lakh)
Possession year (Handover year)- Dec 2025
Outside View from the apartment and flat balcony is very beautiful.
For more information contact AASHIYANA STAR PROPERTIES
7766900371
Investing In The US As A Canadian… And How To Do It RIGHT!! (feat. Erwin Szet...Volition Properties
=== Investing In The US As A Canadian… And How To Do It RIGHT!! (feat. Erwin Szeto) ===
Ever been curious about Real Estate Investing in the US?? At Volition, for the past 14 years, we have been focused on helping investors invest in over $250M of real estate and generate $100M of wealth in the Toronto market, but we are always open to learning more about other business models and learning from other investors.
The US has always been an intriguing market to invest in. But the US is a big place… if you’re interested in investing in the US, you probably have a lot of questions, like:
☑️ Specifically WHERE should you invest?
☑️ What are the best markets to invest in and why?
☑️ How much are property prices there?
☑️ What are the returns like?
☑️ What is cashflow like?
☑️ Compared to investing in Toronto or other cities in Ontario, what are the benefits / tradeoffs?
☑️ What ownership structure should I use?
☑️ What are the tax implications?
☑️ Can I get financing?
☑️ What are tenants like?
Enter Erwin Szeto, a longtime friend of Volition. Since 2005, Erwin Szeto and his team have navigated the challenging landscape of being landlords in Ontario. Now, they are shifting their focus and guiding their clients' investments toward the more landlord-friendly environment of the USA. This decision comes after assisting Canadian clients in transacting over $440,000,000 in income properties. Faced with issues like affordability constraints, tenant-friendly laws, rent control, and rental licensing in Canada, Erwin sees a clear opportunity in the U.S. Here, there is a significant influx of investments leading to the creation of high-paying manufacturing jobs. Erwin and his clients are poised to capitalize on these opportunities where landlord rights are stronger and there is no rent control.
To facilitate this transition, Erwin has partnered with and become a client of SHARE, a one-stop-shop U.S. Asset Manager. Founded by Canadians for Canadians, SHARE enables as passive an ownership experience as possible for landlords in the U.S., while still maintaining direct, 100% ownership.
Erwin is “Making Real Estate Investing Great Again”!!
Website: https://www.infinitywealth.ca/
Facebook: https://www.facebook.com/iwinrealestate and https://www.facebook.com/ErwinSzetoOfficial
Podcast: https://www.truthaboutrealestateinvesting.ca/
Instagram: https://www.instagram.com/iwinrealestate/ and https://www.instagram.com/erwinszeto/
Lixin Azarmehr, a Los Angeles-based real estate development trailblazer, co-founded JL Real Estate Development (JL RED) in 2015 and serves as its CEO. Her expertise has propelled the firm to specialize in luxury residential and mixed-use commercial projects, with a portfolio that features upscale retail spaces and sophisticated care facilities.
Need MCA leads? No sweat! MCAs are great for small biz funding. Learn how to snag top-notch leads: businesses needing cash, with repayment ability, decision-makers, and accurate contacts. Use content, social ads, lead platforms, partnerships, and capture processes for quality leads.
https://www.leadgeneration.media/blog/b/streamline-your-mca-sales-process-with-pre-qualified-leads
Omaxe Sports City Dwarka stands out as a premier residential and recreational destination, offering a blend of luxury and sports-centric living. Located in the thriving area of Dwarka, this project by Omaxe Limited is designed to cater to modern lifestyle needs while promoting a healthy, active living environment.
Torun Center Residences Istanbul - Listing TurkeyListing Turkey
THERE IS LIFE IN ITS CENTER!
The most energetic spot of the city that will add utterly different pleasures to your life, with a park that will make Istanbul breathe, delighting indoor and outdoor bistros, cafes, restaurants, the brand-new Food Hall concept, where dozens of unique tastes are served together, market area, cinema, theater, fitness club, SPA and event venue...
All the pleasures that will enrich your lives are awaiting you on the most beautiful side of the city, at Torun Center Residences. In Mecidiyeköy, where the heart of Istanbul beats, business, life and entertainment opportunities are located at the exact center, at Torun Center, the most beautiful side of the city.
Penthouse apartments and different styles of flats from 1 + 1 to 4 + 1, from 100 to 425 square meters in a 42-story residence tower, have been designed for those who want to live in the center of magnificence. Torun Center is the redefinition of a better life with specially landscaped floor gardens, apartment options with private balconies, and automatic glass systems equipped with Trickle Ventilation that offers clean air comfort.
Business and life in the same place
Excellent service
Torun Center has many delightful details, from a swimming pool to sunbathing and resting terrace. With 24/7 concierge services, 24/7 security, valet, technical service, closed-circuit camera system (CCTV), central heating and cooling system, it makes your life easier.
Delightful details
The two-story Torun Center Lounge, with its indoor and outdoor seating areas, children's playroom, private dining and TV lounge, promises unforgettable memories to you and your loved ones with its unique Istanbul view.
Neighboring to the most pleasant square of Istanbul
A few steps from the Torun Center Residences, you can reach the city's most modern city square and open the doors of a quality city life. Torun Center Residences brings together on the same project the long-awaited city life for Istanbul and gourmet restaurants, cafes, gym and SPA, and state-of-the-art cinema and Artı Stage, hosting the most famous plays of the season.
Located at the intersection of alternative public transportation options such as the metro and Metrobus, Torun Center comes to the fore as the most accessible office for both sides of Istanbul. With a central location and rich transportation lines, Torun Center offices make life easier for employees and increase productivity.
One FNG by Group 108 Sector 142 Noida Construction UpdateOne FNG
One FNG by Group 108 is launching a new commercial project in Sector 142 Noida. Office space and high street retail shops on the FNG and Noida Expressway. For more information visit the website https://www.onefng.com/
Simpolo Tiles & Bathware
Tile ho,
toh Simpolo.
Since the first steps were taken in 1977, Simpolo Ceramics has carved its niche as a consistently growing organisation with unparalleled innovation and passion rooted in simplicity.
We endure gratification for every experience we offer, created to share something meaningful. It may not resonate with the majority, but that makes us a class apart. If only a handful were to understand the purpose of our existence, we would be proud to have found our believers. Rather, people with whom we can share our beliefs.
VISUALIZER
Design your space in your style with our very own Visualizer. Now, you can choose the tiles of your liking from our wide selection and see how they would look in a space. Select the tile from the multiple options and the visualiser will replace the surfaces in the image with the selected tiles. This way, instead of just your imagination, you can choose the tiles for your place by getting an actual picture of how they would look in a space. So, design your space the way you desire digitally and implement it in real life to get the best results!
You can also share this visualiser with others to help them design their space.
Committed to delighting customers with world-class ceramic products and services. Make Simpolo synonymous with the best quality and set new benchmarks of excellence for all stakeholders. Pursue best business practices with utmost integrity to make Simpolo an exciting organisation to work with, for vendors, channel partners, investors and employees alike.
Gain worldwide recognition in the field of ceramic building products through Research and Innovation and bring an enhanced lifestyle within reach for every household.
The SVN® organization shares a portion of their new weekly listings via their SVN Live® Weekly Property Broadcast. Visit https://svn.com/svn-live/ if you would like to attend our weekly call, which we open up to the brokerage community.
Rixos Tersane Istanbul Residences Brochure_May2024_ENG.pdfListing Turkey
Tersane Suites Residences is a luxurious real estate project located in the heart of Istanbul, next to the beautiful Golden Horn. This unique development offers hotel concept residences with Rixos management, making it the perfect choice for both homeowners and investors.
The Tersane Suites Residences offers a wide range of options, from studio apartments to spacious four-bedroom units, all designed to the highest standard. The suites are finished with high-quality materials and feature modern, open-plan living spaces, fully-equipped kitchens, and large balconies with stunning views of the city and sea.
One of the standout features of Tersane Suites Residences is the Rixos management, which provides a truly exclusive and upscale living experience. Residents will have access to a range of luxury amenities, including a fitness center, spa, and indoor and outdoor swimming pools. Plus, the on-site restaurants and cafes provide a taste of the local and international cuisine.
The Tersane Suites Residences also offers a great opportunity for investors, as it provides a rental guarantee program. This means that investors can enjoy a steady income stream, with the peace of mind that their property is being managed by a reputable and experienced team.
The location of Tersane Suites Residences is also unbeatable, with easy access to the city’s main transportation links and within close proximity to the historic center, making it the perfect base for exploring all that Istanbul has to offer.
Brigade Insignia offers meticulously designed apartments with modern architecture and premium finishes. The project features spacious 3,3.5,4 and 5 BHK units, each thoughtfully planned to provide maximum comfort, natural light, and ventilation.
https://www.newprojectbangalore.com/brigade-insignia-yelahanka-bangalore.html
Presentation to Windust Meadows HOA Board of Directors June 4, 2024: Focus o...Joseph Lewis Aguirre
Presentation to Windust Meadows HOA Board of Directors June 4, 2024: Focus on Public Safety as Job #1, Engagement, Wealth of HOA, Branding, Communication, Culture, Civic Responsibility
Sense Levent Kagithane Catalog - Listing TurkeyListing Turkey
Sense Levent offers a luxurious living experience in the heart of Istanbul’s vibrant Levent district.
This cutting-edge development seamlessly integrates modern design with natural elements, featuring live evergreen plants maintained by an advanced irrigation system, ensuring lush greenery year-round.
The building’s elegant ceramic balconies are both stylish and durable, enhancing the overall aesthetic and functionality. Residents can enjoy the 700m Sky Lounge, which provides breathtaking views of Istanbul and a perfect space to relax and unwind.
Sense Levent promotes a healthy and active lifestyle with a full gym, swimming pool, sauna, and steam room, all available in the building. The interiors are crafted with high-quality materials, ensuring a luxurious and inviting living space.
Designed with young professionals in mind, Sense Levent features 1+1 and 2+1 units with smart floor plans and balconies. The project promises high investment returns, with an expected annual return of 6.5-7%, significantly above Istanbul’s average ROI.
Located in the rapidly growing and highly desirable Levent area, the development benefits from ongoing urban regeneration projects. Its prime location offers proximity to shopping malls, municipal buildings, universities, and public transportation, adding immense value to your investment.
Early investors can take advantage of discounted units during the construction phase, with an expected capital appreciation of +45% USD upon completion. Property Turkey provides comprehensive rental management services, ensuring a seamless and profitable investment experience.
Additionally, robust legal support and significant tax advantages are available through Property Turkey’s licensed Real Estate Investment Fund. Levent is a dynamic urban hub, ideal for young professionals with its numerous corporate headquarters and shopping malls.
Sense Levent is more than just a residence; it’s a place where dreams and opportunities come to life. Contact us today to secure your place in this exclusive development and experience the best of Istanbul living. Sense Levent: Sense the Opportunity. Live the Dream.
https://listingturkey.com/property/sense-levent/
Elegant Evergreen Homes - Luxury Apartments Redefining Comfort in Yelahanka, ...JagadishKR1
Experience unmatched luxury at Elegant Evergreen Homes, offering exquisite 2, 3, and 4 BHK apartments in the serene locality of Yelahanka, Bangalore. These meticulously crafted homes blend modern design with timeless elegance, providing a harmonious living environment. Enjoy top-tier amenities and a prime location, making Elegant Evergreen Homes the ideal choice for discerning homeowners.
4. 4
National Pi Day
Celebration
Monday, March 14th
11:30 AM – 1:00 PM
RSVP to Marion by Friday, March 11th
• Attending?
• Bringing a pie? (not required)
6. 6
• Gift Cards – I don’t need any. Neither do any of our
managers or leadership team
• Wire Fraud – Stay vigilant in your transactions
• Fraudulent Offers – Be wary of out-of-town agents
submitting offers on your listings and wanting to extend key
dates in the contract
o Circle Real Estate Team or Offers@circle.realestate
8. 8
MooveGuru
Helping you stay connected
long after the sale
BUILD LONG TERM CONNECTIONS, CLOSE MORE REPEAT
CLIENTS
Before During And Long After
connections that last from one move to the next
10. 10
Mover Concierge
Agent Branded Utility and Home Services Set Up
Internet
Moving Trucks
Home Security
Insurance
Electric
Phone
Gas
Television
Water
11. 11
8-10
Emails
Your clients will receive 8-10
email offers brandedto you
100 Days
Before the move,during,
and after
Mover Engage
12. 12
National Brands provide discounts to your customers Keeping
your customer engaged before, during and after their move.
Our
Partners
14. Staying connected w ith
past clients can be hard.
MooveGuru makes it easy.
93% of consumers
say they will use
their real estate
agent again.
In reality, less than
13% actually do.
C O N V E R T M O R E
R E P EAT B U S I N E S
S
100
80
60
40
20
0
1st Time Repeat
Customers Customers
15. Customer For
Life
Local and national
brand offers based
on where they live
Emails are sent once
per quarter.
Branded to agents
helping them to stay
top of mind.
Nurture Your Past Clients & Stay Top of Mind
With Your Entire Sphere of Influence.
Fill the gaps & maintain your open rates with your other marketing
efforts. Your clients get money saving email offers, brandedto you
to help you stay top of mind.
16. SET IT UP, LET IT RUN, AND YOU’RE
DONE.
DATA
Your brokerage’s transaction
data and closing date
triggers everything.
Just 3 Fields
All we need is client name,
phone, and email address.
We take care of the rest.
Email Marketing Done For You
Client emails are sent from Day
1 until they either opt out or
move again.
EASY
It’s that easy. If your client
information is complete, we
handle everything else.
YOU ENTERC LIENT IN FO & WE D O EV ERYTHIN GELS
E.
17. See Past Clients
Access to every past client
who’s been enrolled
Track Emails
See each email that clients
have received
View Activity
Track your clients’ activity
over time.
Your Agent Dashboard
Update your social links, headshot, and contact information to
optimize your client emails
25. 25
62.5%
43.3%
23.7%
Source: Home Price Expectation Survey
Optimists All Panelists Pessimists
Cumulative House Appreciation by 2026
As forecasted in Quarter 4, 2021
Sale Price (today)
$260,000
Sale Price (5 years)
$372,580
Equity Position
$112,580
29. 29
279,040 277,520
129,000
29,160
2017 2018 2019 2020 2021
(through Q3)
Source: New York Fed
290,260 (average 2017-2019)
Short
161,260
Foreclosures Short
261,100
Foreclosures
Number of Consumers with New Foreclosures
Over the Last Five Years
314,220
31. 31
Jay Thompson
• Owned boutique brokerage in
the Southwest United States
• Worked for Zillow as their
Director of Industry Outreach for
6 years
• Inman News guest columnist
32. 32
Let’s Put Things
Into Perspective
Most consumers find the agent they work
with through referrals or a previous
experience*
BUYERS: 50%
SELLERS: 68%
SOURCE: 2021 NAR Profile of Home Buyers and Sellers
34. 34
The Basics
• Don’t be defensive
Understand the problem and what
it will take to fix
Don’t blame others
35. 35
The Basics
• Own it
If the reviewer made a
mistake, help them understand
without belittling them
36. 36
The Basics
• Be empathetic
Remember – the home buying
and selling process is
emotional
37. 37
The Basics
• Don’t take it personally
It’s usually a transactional
issue not a personal one
38. 38
The Basics
• Be professional
Others are watching how you
react in times of stress
39. 39
Getting Rid of a Bad Review
• Most sites won’t delete a bad review regardless of the
authenticity of the reviewer
• Spend your time addressing it
40. 40
Making a Public Response
• Think before you type – the internet never forgets
o Includes refraining from responding after two glasses
of your favorite adult beverage
• Respond to every negative review – it’s an additional
opportunity for you to exhibit your professionalism
• Don’t get into a back and forth – one response is adequate
41. 41
The Anonymous BAD Review
“We cannot connect this review with any
individual. Please reach out to us at (717) 587-
6600 or tblefko@homesale.com as we would
like to address your concerns directly.”
This shows you are willing to take ownership
and correct issues
42. 42
The ‘Blamed for Something Out of
Your Control’ BAD Review
• We’re the face of the transaction and an
easy target
• Educate
don’t
Eviscerate
43. 43
The ‘Fake’ BAD Review
• Most platforms won’t delete the post
• “We cannot connect this review with any
individual. Please reach out to us at (717)
587-6600 or tblefko@homesale.com as we
would like to address your concerns directly.”
45. 45
• You know what’s wrong with this
response? There is no response!
• To many consumers, no response
makes it either appear like this
happens regularly or that you just
don’t care what people say about
your business.
Actual Reviews and Responses:
46. 46
As you can see from all our positive reviews, we take pride in doing our
job well. We’ve researched what was presented in this review and cannot
find any connection to an actual client. Would love for the reviewer to
reach out to us directly, or respond to the review, so we can address any
issues they may have had.
Actual Responses:
Looks like my profile has been hacked.
This story is obviously fake and have
never heard or met this person.
This review is complete bullshit.
48. 48
Actual Reviews and Responses:
Response from XXXXXXXXXXXX
Luci I’m so sorry for this misunderstanding.
Everything you’ve said is accurate. It happened.
Unfortunately I was caught off guard and
mistook you for a solicitor who had called me
repetitively from the same area code. The fault
is all mine and it’s a hard lesson learned.
XXXXXXXXXX is a very welcoming community
and I’m sorry to have made a terrible first
impression on behalf of all of us in our
community.
50. 50
Actual Reviews and Responses:
Response from XXXXXXXXXXXX
Thank you for your feedback. Our team has a long
history of success and a very high bar for excellence
as evident by the 85+ glowing reviews that we’ve
received and the numerous deals that we’ve
successfully completed with our many happy clients.
I would not and could not be in the top 1% of all real
estate brokers in the state of XXXXXXXXXX otherwise.
I’m very sorry that your experience was less than our
normal standard and I want you to know that we’ll
use your feedback as a teaching opportunity for our
entire team. I’m glad to hear that you’ve found such
a great home and wish you and your family many
years of joy and happiness in it.
52. 52
Actual Reviews and Responses:
Response from XXXXXXXXXXXX
Thank you so much for the review. We pride
ourselves in the network of professionals we’ve
chosen to partner with (after years of vetting). I’m so
glad you found their services, and ours, so
wonderful. And thank you for the feedback regarding
our communication. Unlike most agents, we perform
a lot of proactive communication with our clients
and, sometimes, phone calls can become a bit
overwhelming; especially with the amount of
detailed information we like to share. That said, I
understand your comment and we’ll strive to ensure
the preferred method of communication is used for
each of our client’s. Thank you for trusting us with
the sale of your home.
53. 53
Be so good at what you
do that no one will
believe the negative
things said about you
54. Presenter Contact Info
54
Tom Blefko
Associate Broker
REALTOR®
Director of Operations
North Pointe Office
Berkshire Hathaway HomeServices Homesale Realty
Office: (717) 560-9100
Cell: (717) 587-6600
Email: tblefko@homesale.com