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Let’s Look Under
the Hood: A Deep
Dive Into Mobile
For Workforce
Your Speakers
Christa Mallard
Senior Mobile Solutions Consultant
Engage by Cell
Patty Ruland
Senior Mobile Solutions Consultant
Engage by Cell
● Umbrella company of Give by Cell,
Guide by Cell, Train by Cell
● Combines mobile technology
with engagement and
education strategies
● 15 years of experience
● 4,000 clients world-wide
About
Our Role In
Workforce Development
Our Technology:
SMS & Mobile Apps
SMS & Mobile Apps
Texting
● Job seekers can self-enroll to receive your
communication instantly
● Text URL links, reminders and alerts
● One-on-one texting for job counselors
Custom Mobile Apps
● No downloads, web-based
● Easy access to your resources - job openings,
training, hiring events, forms, videos, etc.
● Verify employment & capture signed forms
with user uploaded photos
● Robust reports and analytics
Why Mobile
Service Provider Benefits
● Increase community outreach
● Higher attendance for hiring events
= more people in jobs
● Target UI lists to connect with your
resources & opportunities
● Supplement career
counselor communication
● Mobile App vs. Your Website
● Meet performance metrics with
measurable results
What Workforce Leaders Are Saying
About Engage by Cell
The use of Engage by Cell has been instrumental in
disseminating information to our customers. Many
of my colleagues across the state are experiencing
a large volume of calls. We have seen just the
opposite, because we’ve been able to get
information out in real-time.
Kevin Kurdziel
CEO and Director of Middlesex County Workforce Development Board
“
“
You would expect during a time when we were
virtually shut down since March 2020 that we would
have a degradation of enrollment to the tune of 50%
to 40%. We are off only 10% from the average of the
first two prior years, and we can attribute that to the
fact that we've been able to keep up with our people,
our customers, through a virtual interface.
Bill Walker
Executive Director of East Local Workforce Development Area (ELWDA)
“
“
Other areas, weren't so fortunate and have now
faced a reduction of funds because as we all know
in workforce development there are federal
performance standards and metrics that have to
be met. We were actually the only area in the
state that met all of its performance metrics for
the last year during the pandemic.
Victor Oakley
Performance & Information Systems Manager, ELWDA
“
“
The career specialists are able to maintain monthly, weekly,
whatever schedule that they set, contact with their
participants using Engage by Cell. There are multiple reasons
why this is important. One, because an individual has to fill
out an attendance sheet or they have to return documents to
their career specialist. And sometimes as we all know, people
forget to do things. If they forget, they don't get payment, or
they don't get the services that they need. So Engage by Cell is
a way to gently remind someone that we need this information
from you.
Victor Oakley
Performance & Information Systems Manager, ELWDA
“
“
Why Mobile
Job Seeker Benefits
● Added convenience
○ No physical visit needed
○ Resolves transportation and childcare
issues
○ Spans the digital divide
○ Texting is widely adopted for B2C
communication
● Easier access to your job services
and resources
Our Solutions For Workforce
Reporting & Metrics
Reaching Your
Audience
● Website pop-up &
graphics
● Social Media
● Building signage
● Banners
● Marketing collateral &
intake forms
● Radio & print ads
Dedicated Customer Service
& Support
Text
Demo Workforce
to 56512
Thank You!
Christa Mallard
Senior Mobile Solutions Consultant
Engage by Cell
christa@engagebycell.com
Patty Ruland
Senior Mobile Solutions Consultant
Engage by Cell
patty@engagebycell.com

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Let’s Look Under the Hood: A Deep Dive into Mobile For Workforce

  • 1. Let’s Look Under the Hood: A Deep Dive Into Mobile For Workforce
  • 2. Your Speakers Christa Mallard Senior Mobile Solutions Consultant Engage by Cell Patty Ruland Senior Mobile Solutions Consultant Engage by Cell
  • 3. ● Umbrella company of Give by Cell, Guide by Cell, Train by Cell ● Combines mobile technology with engagement and education strategies ● 15 years of experience ● 4,000 clients world-wide About
  • 4. Our Role In Workforce Development
  • 5. Our Technology: SMS & Mobile Apps
  • 6. SMS & Mobile Apps Texting ● Job seekers can self-enroll to receive your communication instantly ● Text URL links, reminders and alerts ● One-on-one texting for job counselors Custom Mobile Apps ● No downloads, web-based ● Easy access to your resources - job openings, training, hiring events, forms, videos, etc. ● Verify employment & capture signed forms with user uploaded photos ● Robust reports and analytics
  • 7. Why Mobile Service Provider Benefits ● Increase community outreach ● Higher attendance for hiring events = more people in jobs ● Target UI lists to connect with your resources & opportunities ● Supplement career counselor communication ● Mobile App vs. Your Website ● Meet performance metrics with measurable results
  • 8. What Workforce Leaders Are Saying About Engage by Cell
  • 9. The use of Engage by Cell has been instrumental in disseminating information to our customers. Many of my colleagues across the state are experiencing a large volume of calls. We have seen just the opposite, because we’ve been able to get information out in real-time. Kevin Kurdziel CEO and Director of Middlesex County Workforce Development Board “ “
  • 10. You would expect during a time when we were virtually shut down since March 2020 that we would have a degradation of enrollment to the tune of 50% to 40%. We are off only 10% from the average of the first two prior years, and we can attribute that to the fact that we've been able to keep up with our people, our customers, through a virtual interface. Bill Walker Executive Director of East Local Workforce Development Area (ELWDA) “ “
  • 11. Other areas, weren't so fortunate and have now faced a reduction of funds because as we all know in workforce development there are federal performance standards and metrics that have to be met. We were actually the only area in the state that met all of its performance metrics for the last year during the pandemic. Victor Oakley Performance & Information Systems Manager, ELWDA “ “
  • 12. The career specialists are able to maintain monthly, weekly, whatever schedule that they set, contact with their participants using Engage by Cell. There are multiple reasons why this is important. One, because an individual has to fill out an attendance sheet or they have to return documents to their career specialist. And sometimes as we all know, people forget to do things. If they forget, they don't get payment, or they don't get the services that they need. So Engage by Cell is a way to gently remind someone that we need this information from you. Victor Oakley Performance & Information Systems Manager, ELWDA “ “
  • 13. Why Mobile Job Seeker Benefits ● Added convenience ○ No physical visit needed ○ Resolves transportation and childcare issues ○ Spans the digital divide ○ Texting is widely adopted for B2C communication ● Easier access to your job services and resources
  • 14. Our Solutions For Workforce
  • 15.
  • 16.
  • 17.
  • 18.
  • 20. Reaching Your Audience ● Website pop-up & graphics ● Social Media ● Building signage ● Banners ● Marketing collateral & intake forms ● Radio & print ads
  • 23. Thank You! Christa Mallard Senior Mobile Solutions Consultant Engage by Cell christa@engagebycell.com Patty Ruland Senior Mobile Solutions Consultant Engage by Cell patty@engagebycell.com