Let's get the machines to do it
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Presentation and panel discussion at Light Reading's 2020 Vision Executive Summit in 2018 about automation in the telecom industry.
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The document discusses the journey of network automation from simple reporting to fully integrated automated businesses. It emphasizes establishing a single source of truth for network data through a data model and storing data in a centralized database. This enables templated configuration generation and automation of network and business processes through APIs, workers, and tools that interface with the centralized data. Proper software architecture like separating customer and infrastructure data, using APIs, workers and templating promotes flexibility, testability and the ability to configure networks and businesses rather than individual devices.
Airtel-BML
The document provides an overview of Thrifty Kapila's practice school internship from May 15th to July 9th, 2016. It includes the following topics:
- Organizational overviews of Airtel and its technology partners like IBM, Ericsson, and Nokia.
- Technical topics covered include GSM architecture, UNIX, Linux commands, CRM systems, R and Python programming, and Android app development.
- Details of visits to Airtel's network operations center and technology partner ZTE's facilities.
- Descriptions of an Android bidding app developed by the intern for number portability and topics related to call centers, billing systems, and business intelligence.
Network Centric Cloud: Competing in a IT World with a Telecom Approach
The document discusses the cloud computing market and adoption trends. It notes that while the cloud market is growing, there are still complications around high provider numbers in some areas and past technology hype cycles. However, many forecasts predict substantial continued spending and adoption increases driven by businesses seeking flexibility. It also suggests telco providers are well positioned given capabilities around network delivery. The document advocates developing a cloud strategy and maturity plan that considers aspects like security, integration and customer needs to successfully transition to cloud services.
Build a network to thrive in the Digital age
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ONF: putting the S in SDN. Tom Farrell, Aperilink
The document discusses SDN and the ONF's role in leading the open SDN movement. It provides an overview of SDN drivers like mobile computing and virtualized data centers. It describes how SDN addresses limitations of traditional networking by making networks programmable and decoupling hardware and software. The ONF architecture enables innovation through centralizing intelligence and abstracting the data and control planes. The ONF is accelerating SDN adoption through standardization, open-source projects, and bringing together network operators and innovators. It concludes that networking is ripe for software opportunities through open SDN.
Network Automation Journey, A systems engineer NetOps perspective
Network devices play a crucial role; they are not just in the Data Center. It's the Wifi, VOIP, WAN and recently underlays and overlays. Network teams are essential for operations. It's about time we highlight to the configuration management community the importance of Network teams and include them in our discussions. This talk describes the personal experience of systems engineer on how to kickstart a network team into automation. Most importantly, how and where to start, challenges faced, and progress made. The network team in question uses multi-vendor network devices in a large traditional enterprise.
NetDevOps, we do not hear that term as frequent as we should. Every time we hear about automation, or configuration management, it is usually the application, if not, it is the systems that host the applications. How about the network systems and devices that interconnect and protects our services? This talk aims to describe the journey a systems engineer had as part of an automation assignment with the network management team. Building from lessons learned and challenges faced with system automation, how one can kickstart an automation project and gain small wins quickly. Where and how to start the journey? What to avoid? What to prioritise? How to overcome the lack of network skills for the automation engineer and lack of automation and Linux/Unix skills for network engineers. What challenges were faced and how to overcome them? What fights to give up? Where do I see network automation and configuration management as a systems engineer? What are the status quo and future expectations?
IBM Z Cost Reduction Opportunities. Are you missing out?
Large companies continue to use mainframes for their most business-critical IT workloads. For these companies, finding ways to get more bang for the mainframe buck, in terms of both costs and performance, is always a high priority. Several converging trends in recent years have made it more challenging than ever to achieve the needed organizational performance at the best possible price point. IT leaders in mainframe departments are seeking out ways to speed processing, especially mundane processing tasks such as sorting, copying, merging, compression, and report generation.
Whether you are looking to get more value from your mainframe investment with enhanced performance, improved efficiency, or modernization, Precisely has multiple solutions for customer running IBM Z Systems that can have a dramatic impact on cost and efficiency.
Watch this on-demand webinar to learn about:
• Optimizing mainframe sort workloads
• Leveraging your zIIP processors
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• Improving visibility into mainframe processing
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More from James Crawshaw
Open source for NFV MANO
Open source initiatives are developing solutions for NFV MANO (management and orchestration) that are more nimble than standards from bodies like ETSI. The document discusses the three main open source MANO projects - Open Source MANO (OSM), ECOMP, and Open-O. OSM is hosted by ETSI, ECOMP by the Linux Foundation and AT&T, and Open-O also by the Linux Foundation. Each project claims to support NFV environments better than ETSI's framework. The document does not predict which may become dominant over time.
Advanced Analytics & AI for Network Operations
The document discusses the use of artificial intelligence and machine learning in the telecommunications industry. It provides statistics on popular use cases for AI/ML such as predictive maintenance, security, and network management. It also identifies barriers to adopting data science and machine learning, such as dirty data and a lack of data science talent. Finally, it outlines the TM Forum's maturity model for artificial intelligence, which evaluates organizations across five domains: strategy, culture, customer experience, operations, and data.
Software driven operations
This document summarizes key points from a Heavy Reading presentation on software-driven operations in the telecommunications industry. It notes that while the telecom industry generated $1.9 trillion in revenue last year, revenue and capex are declining. In contrast, internet companies grew revenue 19% and capex 39%. Telecom companies are under pressure to change but tend to favor avoiding risks over opportunities due to loss aversion. The presentation discusses challenges of cloud migrations and highlights some telecom companies that successfully moved to public cloud. It concludes with audience polls on cloud adoption obstacles and priorities.
Orchestrating the lifecycle of network services
This document summarizes a panel discussion on orchestrating the lifecycle of network services. It outlines the challenges of automating service design and deployment across test and production networks. Historically, engineering and operations teams have worked independently, but there is now a need for greater collaboration and new tools to support their workflows through the complete lifecycle from design to retirement. The panel explores this topic and diagrams show different frameworks for orchestration layers, architectures, taxonomies, and the DevOps lifecycle for network functions virtualization. Audience polling gauges views on the future of orchestration approaches.
Zero Touch Analytics
Operators want analytics tools that provide both tangible, actionable insights as well as high levels of automation and zero-touch functionality. However, achieving insights that are both palpable and requiring zero-touch is challenging. Effective data analytics requires collecting and normalizing relevant data from various sources, assessing data quality, and analyzing use cases for both operations and technology. Telefonica's case study describes how they have used data analytics to enable proactive network maintenance, predict submarine cable outages, prioritize on-site works, and optimize network investment allocation.
How CSPs are Leveraging Open APIs
This document discusses how communication service providers (CSPs) are leveraging open APIs. It outlines several open API initiatives led by organizations like the Linux Foundation and TM Forum. The TM Forum has defined 54 APIs for CSP operational functions. Initiatives like ONAP and MEF are aligning on external APIs. The document suggests CSPs could expose APIs for infrastructure, core communications services, IT services, and identity management. Open APIs may help CSPs adopt a platform business model and remain relevant to enterprise and consumer customers. It poses questions about adoption of open APIs by traditional OSS/BSS systems and vendors.
Software Defined Operations Research Presentation
The document discusses the need for telecommunications operators to modernize their operations support systems (OSS) to reduce costs and improve agility. It notes that OSS currently makes up around 15% of operating expenses and that modernizing OSS through greater automation could help lower costs and reduce the lead time to launch new products and services from over a year to shorter delays. The document also discusses some of the challenges in modernizing OSS, including integrating existing OSS functions with new management and orchestration (MANO) functions and defining common information models.
Service assurance for NFV
This panel will discuss challenges and solutions related to service assurance for network functions virtualization (NFV). Key challenges include correlating faults between the virtualized network function (VNF) and underlying hardware layers, automatic onboarding of assurance policies for new services, and accurate service impact analysis across layers. Solutions proposed are developing a unified data model for hybrid networks, tight integration with orchestrators, advanced service impact analysis, and consolidating NFV infrastructure and VNF operation under one team. Closed-loop automation is difficult to achieve due to challenges with reliable inventory, topology exposure, and lack of standards around policy encapsulation.
Lessons learned so far in operationalizing NFV
The document discusses lessons learned from operationalizing network functions virtualization (NFV). Some of the key challenges discussed include:
1) Integrating virtualized network functions (VNFs) introduces additional operational complexity for network operators.
2) Onboarding and testing new VNFs is challenging due to the large number of VNFs being introduced from different vendors.
3) Bridging the gaps between IT operations of the NFVI and network operations of the VNFs is an ongoing challenge.
4) Adopting agile development practices like DevOps is important for rapid development, certification, and deployment of NFV/SDN technologies but remains a challenge.
Enabling the transition from CSP to DSP with B/OSS transformation
This panel discusses enabling the digital transformation of telecom companies from CSPs to DSPs through business support system modernization. Antiquated OSS and BSS systems, strict regulations, and a resistance to change are holding telecom companies back from being more successful in their digital transformation. The panel will discuss how telecom companies can overcome these challenges through processes like network virtualization, big data analytics, and advanced self-service applications to improve customer experience and compete with digital disruptors.
Industry progress towards a next gen oss for a virtualized network
This document discusses industry progress towards next-generation open-source operations support systems (OSS) for virtualized networks. It touches on many topics including virtualization, SDN, NFV, APIs, ONAP, and challenges faced by both communication service providers and OSS vendors in transitioning to new architectures. Key challenges highlighted include integrating new systems with legacy OSS, managing hybrid physical and virtual networks, change management across domains, and developing the necessary policies and analytics to ensure control loops function properly.
Industry progress towards a Next Gen OSS for a Virtualized Network
The document discusses the need for telecommunications companies to modernize their operations support systems (OSS) to support network functions virtualization (NFV). It notes that existing OSS are a bottleneck, while NFV provides an opportunity for modernization. The integration of existing OSS with NFV deployment represents a major challenge for many companies. Successful strategies will require new skillsets around areas like integration, automation, analytics and APIs. The evolution to NFV-ready OSS will be gradual rather than revolutionary.
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Automation, Agility and NFV
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Closed Loop Automation for NFV
This document discusses closed loop automation for network functions virtualization (NFV). It begins by outlining the goal of achieving fully closed loop automation through techniques like machine learning, where the network can detect and fix issues without human intervention. It then discusses the current state of play, including tools that allow operators to confirm automated changes. The document outlines the key aspects of closed loop systems, including continuous monitoring, anomaly detection, corrective action recommendation by a policy engine, and status monitoring after repair. It discusses approaches to closed loop automation by projects like ONAP and ETSI OSM. Finally, it explores how machine learning can help make closed loop systems more predictive, intelligent, and dynamic over time as more data is collected.
The Scope for Robotic Process Automation & Machine Learning in Telecom Operat...
RPA, machine learning, and automation have significant potential applications in telecom operations to improve efficiency and reduce costs. RPA can automate routine tasks like data entry and processing that currently require human operators. Machine learning algorithms can analyze network and customer data to detect anomalies, optimize networks, and improve the customer experience through applications like churn prediction and fraud detection. As networks become software-defined and virtualized, there is an opportunity to automate more network functions through techniques like knowledge-defined networking and use of machine learning for continuous network optimization. However, fully automating telecom operations also faces challenges like integrating diverse network data sources and developing specialized network expertise among machine learning practitioners. Overall, intelligent process automation could transform telecom operations but
Automation Opportunities in Telecom Operations With Intent-Based Networking, ...
This panel will examine opportunities for automation in telecom operations through intent-based networking, robotic process automation, and artificial intelligence. Intent-based networking uses declarative languages and optimization to automate network configuration and management based on business goals. Robotic process automation can automate tasks through scripts but may require AI and machine learning to replace highly skilled human work. The panel will discuss distinguishing automatable and non-automatable processes and next steps for digital transformation through increased automation.
The Potential Impact of Robotic Process Automation & Artificial Intelligence ...
The document discusses how robotic process automation (RPA) and artificial intelligence (AI) can impact telecom operations. It notes that RPA can automate repetitive tasks across the service lifecycle to reduce costs and improve agility. Case studies from telecom providers like O2 UK and SK Telecom demonstrate benefits of RPA and AI in areas like network optimization, customer service, and fault detection. The increased use of automation through RPA and AI can help telecom providers address challenges from over-the-top players by lowering costs and speeding up service delivery.
Open source reality check
This document summarizes a panel discussion on open source in telecom networking. The panel discussed:
1) The potential advantages of open source including a large developer base that can quickly identify bugs, no upfront licensing costs, and rapid innovation through frequent releases and easy modifications.
2) Whether open source is delivering on its promises in telecom, with some panelists noting support from major operators but challenges in developing expertise and customized solutions.
3) Open questions around reliance on systems integrators, viable business models, and the right approach to consolidation versus competition among open source projects.
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Overview
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Let's get the machines to do it
- 1. Let's Get the Machines to Do It PRESENTED BY #2020VISION
- 2. Panel PRESENTED BY Alexander Havang CTO Sandvine James Crawshaw Senior Analyst Heavy Reading Omar Javaid Chief Product Officer Vonage Iain Milligan Head, E2E Operations Transformation Three UK Andy Tiller EVP, Collaboration & Innovation TM Forum
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- 5. Audience Question Poll PRESENTED BY What is the key thing holding back your network automation today? • Lack of budget to invest in tools • Lack of time to spend on automation projects • Lack of in-house skills in scripting, modeling and templating languages • Too many different initiatives being pursued concurrently (NFV, SDN, telco cloud, etc.) To vote, please go to: pollev.com/cosmicbee491
- 6. Matthew Oommen, Reliance Jio PRESENTED BY
- 7. APIs & Programmability PRESENTED BY • REST APIs increase programmability but lack interoperability. • NETCONF is a standardized way of configuring network devices with transactionality. • YANG can model configuration and state data of network elements. • NETCONF/YANG is a universal southbound protocol for configuration and management. Sounds great. So what is holding up NETCONF/YANG adoption?
- 9. Audience Question Poll PRESENTED BY In which part of telco operations is there the greatest scope for automation? • Customer and service management • Resource management • Technology management • Infrastructure and network functions To vote, please go to: pollev.com/cosmicbee491
- 10. Configuration Tools & Templates PRESENTED BY • CI/CD tools have been enhanced to make them more useful for network provisioning and management. • Templates are used to send a configuration to a network device, reducing the likelihood of human error and saving time. • Jinja template is built for Python and integrates well with configuration tools. To what degree is network configuration integrated into a CI/CD pipeline?
- 11. AI in Telecom Operations PRESENTED BY Company Customer Care Networking & IT Ops Fraud & Security AT&T ✓ ✓ ✓ Colt ✓ ✓ Deutsche Telekom ✓ Globe Telecom ✓ ✓ ✓ KDDI ✓ KT ✓ SK Telecom ✓ Swisscom ✓ Telefónica ✓ ✓ Vodafone ✓ ✓
- 13. Audience question poll PRESENTED BY Which is the most important new skill network operations staff should learn to adapt to the automation age? • Python • YANG modelling • VM and container management • CI/CD tools To vote please go to: pollev.com/cosmicbee491