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Lessons Learned from
Transit Start Ups in Small
Urban and Rural
Communities
National Regional Transportation Conference
July 2022 | Kansas City, MO
Valdosta, GA and Southern GA Region
Planning Takes a Long Time!
1960s – 2010
• Various Valdosta
Transit Studies
2017
• Valdosta Transit
Implementation
Plan
2018
• GDOT asks SGRC
to Operate Rural
Transit
2019
• Regional Transit
Plan
2020
• New Mayor
• COVID-19
• CARES Act
2021
• April – Valdosta
On-Demand
• July – SGRC
Regional Transit
2022
• Growth
• Customer
Service
History of Public
Transit
“City bus service [operated
privately] is also adequate for the
present demand. Additional
service would be added if
increased public demand made
such service economically
feasible.” – 1962 Lowndes County
Comprehensive Plan
Valdosta On-Demand
LOTS and LOTS of
Planning
• “[SGRC recommends] that a rural public
transit service not be implemented at this
time.” – Lanier County Transit Plan, 2009
• “Given the daily outflow of workers to
nearby counties, a regional system may
provide an affordable commuting option for
residents with no vehicle access or limited
mobility.” – Echols County Transit Plan, 2018
Success and
Growth
• 195 Trips/Day Estimated
• 300+ Trips/Day Actual
• 500+ Trips/Day Demand (estimated)
• 65,100 trips in first year
• 52% of trips are for jobs
• 95,000 (est.) with vehicle/hours of service expansion
• 7 to 10 Minivans (3 WCA)
• FY23 Budget - $1.95M
Branding and
Growth
• Focus on customer service
• Brand Development
• Implementing technologies
• Developing new service
contracts
• NADO partnership to expand
employer-based transportation
• Driver shortages
• Vehicle shortages
Contacts
• Corey Hull, AICP
• WSP USA
• corey.hull@wsp.com
• Roberta Lovett
• Southern Georgia Regional Commission
• rllovett@sgrc.us

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Lessons from small community transit start ups

  • 1. Lessons Learned from Transit Start Ups in Small Urban and Rural Communities National Regional Transportation Conference July 2022 | Kansas City, MO
  • 2. Valdosta, GA and Southern GA Region
  • 3. Planning Takes a Long Time! 1960s – 2010 • Various Valdosta Transit Studies 2017 • Valdosta Transit Implementation Plan 2018 • GDOT asks SGRC to Operate Rural Transit 2019 • Regional Transit Plan 2020 • New Mayor • COVID-19 • CARES Act 2021 • April – Valdosta On-Demand • July – SGRC Regional Transit 2022 • Growth • Customer Service
  • 4. History of Public Transit “City bus service [operated privately] is also adequate for the present demand. Additional service would be added if increased public demand made such service economically feasible.” – 1962 Lowndes County Comprehensive Plan
  • 6. LOTS and LOTS of Planning • “[SGRC recommends] that a rural public transit service not be implemented at this time.” – Lanier County Transit Plan, 2009 • “Given the daily outflow of workers to nearby counties, a regional system may provide an affordable commuting option for residents with no vehicle access or limited mobility.” – Echols County Transit Plan, 2018
  • 7.
  • 8.
  • 9. Success and Growth • 195 Trips/Day Estimated • 300+ Trips/Day Actual • 500+ Trips/Day Demand (estimated) • 65,100 trips in first year • 52% of trips are for jobs • 95,000 (est.) with vehicle/hours of service expansion • 7 to 10 Minivans (3 WCA) • FY23 Budget - $1.95M
  • 10. Branding and Growth • Focus on customer service • Brand Development • Implementing technologies • Developing new service contracts • NADO partnership to expand employer-based transportation • Driver shortages • Vehicle shortages
  • 11. Contacts • Corey Hull, AICP • WSP USA • corey.hull@wsp.com • Roberta Lovett • Southern Georgia Regional Commission • rllovett@sgrc.us

Editor's Notes

  1. Planning Takes a Long Time!
  2. In 1962 private owned bus service had gone from 10 buses down to 1 with extra added during AM/PM peak. Said it was not economically feasible to operate fixed route transit.
  3. Hired Via with turnkey operations City limits of Valdosta plus Wiregrass Georgia Technical and Georgia Military Colleges All outsourced , Full -turn key system operated by Via (vehicles, employees, and software) Traditional microtransit pick-up drop-off at the nearest street corner with paratransit that serves door-to-door
  4. Individual County Transit Plans Regional Transit Development Plan GDOT State Transit Plan
  5. 900K is congressionally directed spending for expanded capital – local match requirements partnership with United Way to provide trips for clients of agencies Drivers, more demand than anticipated, local match requirements – Regional TIA Discretionary; - looking to do a fixed-route microtransit; Need for