Phil Kleweno, the managing partner of Bain & Company's Washington, DC office, wrote a letter of recommendation for Melissa Eubanks. He stated that Melissa provided enormous contributions during her short-term transfer to help start up the new DC office. As the executive assistant, Melissa was instrumental in orienting new employees during their first weeks in the new office. Phil also noted that Melissa has a very positive attitude and is able to keep things moving during chaotic times, demonstrating grace under pressure. He strongly recommends Melissa for any administrative role due to her skills and temperament.