SlideShare a Scribd company logo
leanUX
ERIK LÜDECKER - FIRST DEGREE EXPERIENCE OFFICER
CUT THE CRAP. YOU NEED TO MAKE MORE
MONEY IN ORDER TO SURVIVE. AND IM HERE
TO TELL YOU HOW. PERIOD.
PLEASE
BEFORE WE GO INTO THE CONCEPT AND
REALITY OF LUX. LET US UNDERSTAND WHY
ITS THERE IN THE FIRST PLACE.
THINK
MONEY IS WHAT KEEPS YOU GOING. PEOPLE
GIVE YOU THEIR HARD EARNED MONEY AND
TIME FOR A PRODUCT OR SERVICE.
BUSINESS
IS IT A NEED. A HABIT OR PURE LOVE. IN
ORDER TO REALLY IMPROVE. WE NEED TO
UNDERSTAND PEOPLE.
REASON
THE FIRST STEP YOU NEED TO TAKE.
UNDERSTAND THE NEED FOR LUX AND
REORGANIZE. TOP-DOWN.
UNDERSTAND
INNOVATION IS A LIVING CREATURE.
ORGANISMS FLOURISH WHEN THE
SURROUNDING HABITAT IS FAVOURABLE.
ENVIRONMENT
BUILD A CROSS-FUNCTIONAL TEAM OF SEVEN.
ITS ABOUT FOCUS. COMMUNICATION. AND
SIMPLY CAMARADERIE.
SETUP
THE PURPOSE OF LUX IS NOT OUTPUT. ITS
OUTCOME. IMPLEMENTING BUSINESS VALUE
NOW. NOT TOMORROW.
VALUE
THE OUTCOME IS SOLVING A BUSINESS
PROBLEM WITH OUTPUTS FROM A FOCUSED
AND SMALL CROSS-FUNCTIONAL TEAM.
SOLVE
AN OUTPUT THAT DOES NOT SOLVE A PROBLEM
IS GARBAGE. NEW DESIGNS AND FEATURES
LACKING OUTCOME LIVE IN THE BIN.
WASTE
GOING FROM A TO B MUST NOT BE STALLED.
CREATIVE IDEAS THAT INTERUPT THAT PATH
ARE STORED IN THE BACKGROUND.
ASYNC
INVITE COLLEGUES AND USERS EVERY FRIDAY.
GIVE THEM A SANDWICH AND A SODA AND LET
THEM PLAY.
DISCOVERY
GET OUT OF THE BUILDING. YOUR USERS ARE
NOT IN THE OFFICE. THE SOONER YOU LEARN
THE FASTER YOU PRODUCE GOOD STUFF.
GOOB
COLLECTIVE CROSS COMPREHENSION. YOUR
LUX TEAM NEED TO UNDERSTAND EACH OTHER
AS A SINGLE MULTIFACETED UNIT.
CCC
AVOID NINJAS. GURUS AND ROCKSTARS IN
YOUR LUX TEAM. THEY WILL KILL YOUR
BUSINESS WITH THEIR EGO.
EGOISM
GET IT OUT OF YOUR HEAD AND COMPUTER
NOW. YOUR LUX TEAM NEED A BIG BOARD IN
THE HEART OF THE COMPANY.
EXPOSE
OVER ANALYZING IS BUSINESS POISON. GET
THE IDEA OUT THERE AND STOP DISCUSSING
ITS PROS AND CONS BEHIND A DESK.
OA
LEARN FIRST. SCALE SECOND. LEARN FROM
NEW FEATURES AND DESIGNS BEFORE YOU
SCALE THEM TO YOUR ENTIRE USER BASE.
SCALING
FAILING IS GOOD. MOST OF THE OUTPUTS
FROM YOUR LUX TEAM WILL FAIL. THE FEAR OF
FAILING KILLS CREATIVITY.
FIG
DOCUMENTS AND PRESENTATIONS DONT
SOLVE USER PROBLEMS. GOOD PRODUCTS DO.
SO SKETCH. PROTOTYPE AND TEST.
FOCUS
CORE OF LUX
MVP
FEEDBACK
ASSUMPTIONS
EXPERIMENT
DECLARING ASSUMPTIONS REQUIRES PRIOR FACT. REPORTS
AND HISTORICAL INFO. ANALYSIS OF PROBLEM SOLVING
RESULT. COMPETITOR ANALYSIS. ASSUMPTIONS ARE PROBLEM
RELATED. PROBLEMS ARE RELATED TO OUTCOMES NOT
OUTPUTS. PROBLEMS CAN BE OF FACTUAL OR HYPOTHETICAL
NATURE. YOUR SERVICE Z WAS DESIGNED TO MEET CERTAIN
GOALS X WHEN X IS NOT MET PROBLEM Y RISES. HOW CAN
YOU IMPROVE Z TO REACH X. THAT IMPLIES AN ASSUMPTION
RELATED TO Z.
PRODUCT
Z
GOALS
X
Y Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
MAP YOUR ASSUMPTIONS ACCORDING TO RISK AND
KNOWLEDGE. CONVERT YOUR ASSUMPTIONS INTO
HYPOTHESIS. WE BELIEVE X IS TRUE. WE WILL KNOW X IS TRUE
OR FALSE WHEN WE GET QUALITY, QUANTITY OR KPI METRICS.
BRAKE DOWN YOUR HYPOTHESIS INTO SUBPARTS WHEN
NEEDED FOR A MORE FINE TUNED RESULT.
HIGH RISK
LOW RISK
KNOWN UNKNOWN
ASSUME PERSONAS ON THE FLY WITH THE WHOLE TEAM
CONTRIBUTING AND MAKE IT SIMPLE. ALSO KNOWN AS PROTO
PERSONAS OR PP. CREATE MANY OF THEM IN AN HOUR.
ANALYZE YOUR PP WITH THE REAL WORLD.
BEHAVIOUR
NEEDS
SKETCH
SOLUTIONS
WHAT FEATURE MAKES THE PP CLICK AND THUS GIVE RISE TO
THE DESIRED OUTCOME. ITS LIKE SAYING X + Y = OUTCOME.
CREATE MANY OF THEM IN AN HOUR ON POST IT NOTES. PUT
THEM ON THE BOARD. ARRANGE INTO THEMES. DISCUSS.
FEATURE PP OUTCOME
COLLABORATIVE DESIGN. BRING EVERYONE TO THE TABLE.
LISTEN EARLY. DESIGNERS ARE EQUAL TO NON DESIGNERS AT
THIS STAGE. DITCH HERO DESIGN. THIS IS OPEN SOURCE
DESIGNING. BUILD A DESIGN STUDIO WITH STYLE GUIDES.
GRAPHICAL PROFILE AND ITEM LIBRARY. THINK LOW FIDELITY.
AND LETS GET DOWN TO BUSINESS.
MVP. THE MINIMAL VIABLE PRODUCT IS NOT A CRAPPY
VERSION. ITS A GOOD LOOKING VERSION WITH NO COMPLEXITY
INVOLVED. TEST YOUR ASSUMPTIONS WITH THE MVP. MAKE IT
A CALL TO ACTION. A COMMENT FUNCTION CAN BE TESTED BY
ADDING A COMMENT BUTTON. THATS IT. NO COMPLEX LOGIC.
THE MVP IS THERE TO GIVE YOU FEEDBACK TO UNDERSTAND
VALUE AND POSSIBLE OUTCOME.
PROTOYPING. YOUR MVP SHOULD BE A NON PROTOTYPE MVP
AT FIRST GLANCE. USE SOLIDIFY. INVISION OR ANY OTHER
SUITABLE ONLINE TOOL. FOR PROTOTYPING. IF THE RESPONSE
IF GOOD. TAKE THE MVP TO THE NEXT LEVEL AND INTEGRATE
THE DUMMY. TEST AND LEARN. ALWAYS KEEP YOUR EYES AT
THE OUTCOME.
AB TESTING. ARRANGE SIMILAR FEATURES AND DESIGNS.
DIVIDE USER GROUPS. INVESTIGATE IF A IS BETTER OR WORSE
THAN B. THEN PROCEED. THIS IS CRUICAL. SOMETIMES OR
MANY TIMES A SMALL CHANGE CAN MAKE A HUGE
DIFFERENCE. PRESENTING ONLY A TO TEST YOUR ASSUMPTION
IS NOT GOOD ENOUGH.
RESEARCH AND FEEDBACK. THIS IS CONTINOUS. YOU DONT
PLAN TO DO IT. YOU SHOULD DO IT ALL THE TIME. THERE IS NO
WAITING IN LUX. WHILE THE FEEDBACK OF X IS COMING YOU
ARE WORKING ON PUSHING THE MVP OF Y. AND SO ON.
REMEMBER THAT THIS IS COLLABORATIVE DISCOVERY.
GET THE WHOLE ORG INVOLVED. EVERYONE AT YOUR COMPANY
IS GETTING PAYED BY THAT COMPANY. THE RECEPTIONISTS
SALARY DEPENDS ON YOUR OUTCOMES. SO CALL EVERYONE IN
ALL THE TIME AND MAKE THEM PLAY. CHAT AND EXPRESS
THEIR THOUGHTS AND FEELINGS. R&D IS NOT THE BRAIN IN
YOUR COMPANY. NOR ARE THE EXECUTIVE LEAGUE AT THE TOP
FLOOR. THE WHOLE COMPANY IS A BRAIN.
SCRUM. THIS WHOLE THING IS SCRUM BASED. WITH SLIGHT
MODIFICATIONS IN ORDER TO IMPROVE DESIGN-NON-DESIGN
INTEGRATION AND COLLABORATION. SHORT MEETINGS OFTEN.
TIMEFRAMING. SPRINTS. ITERATION PLANNING MEETINGS. USE
KANBAN. IT HELPS. THIS IS A TEAM SPORT. EVERY PLAYER IS
CRUCIAL.
UNDERSTAND THE VALUE OF LUX. REORGANIZE
TOP DOWN. SOLIDIFY THE LUX TEAM. GET
EVERYONE INVOLVED.
THATS IT.

More Related Content

Viewers also liked

Malcolm Phillips_Rules of engagement_SMCC2011
Malcolm Phillips_Rules of engagement_SMCC2011Malcolm Phillips_Rules of engagement_SMCC2011
Malcolm Phillips_Rules of engagement_SMCC2011
Communicate Magazine
 
Reputation in Oil, Gas and Mining 2014: Public perceptions
Reputation in Oil, Gas and Mining 2014: Public perceptions Reputation in Oil, Gas and Mining 2014: Public perceptions
Reputation in Oil, Gas and Mining 2014: Public perceptions
Communicate Magazine
 
Rome stuff you should know
Rome stuff you should knowRome stuff you should know
Rome stuff you should know
Rachel Collishaw
 
Communications revolution tony langham
Communications revolution tony langhamCommunications revolution tony langham
Communications revolution tony langham
Communicate Magazine
 
The Global Social Media & CSR Forum_SMCC2011
The Global Social Media & CSR Forum_SMCC2011The Global Social Media & CSR Forum_SMCC2011
The Global Social Media & CSR Forum_SMCC2011
Communicate Magazine
 
Paul Taylor_Social Media on a mobile platform_SMCC2011
Paul Taylor_Social Media on a mobile platform_SMCC2011Paul Taylor_Social Media on a mobile platform_SMCC2011
Paul Taylor_Social Media on a mobile platform_SMCC2011
Communicate Magazine
 
Lee Smallwood: SEO at Google+ for businesses and brands
Lee Smallwood: SEO at Google+ for businesses and brandsLee Smallwood: SEO at Google+ for businesses and brands
Lee Smallwood: SEO at Google+ for businesses and brands
Communicate Magazine
 
группы гугл
группы гуглгруппы гугл
группы гуглtvkam
 
Minado de vetas auriferas marsa
Minado de vetas auriferas   marsaMinado de vetas auriferas   marsa
Minado de vetas auriferas marsa
Jose Andy Trujillo
 
Boucher thomas gerald
Boucher thomas geraldBoucher thomas gerald
Boucher thomas gerald
Rachel Collishaw
 
Johnson Matthey IR briefcase
Johnson Matthey IR briefcaseJohnson Matthey IR briefcase
Johnson Matthey IR briefcase
Communicate Magazine
 
Content Marketing Association - tablet consumption
Content Marketing Association - tablet consumptionContent Marketing Association - tablet consumption
Content Marketing Association - tablet consumption
Communicate Magazine
 
Presentation : Amazing Indian Creativity
 Presentation : Amazing Indian Creativity Presentation : Amazing Indian Creativity
Presentation : Amazing Indian Creativity
Youth Club
 
How i used photography, photoshop etc and
How i used photography, photoshop etc andHow i used photography, photoshop etc and
How i used photography, photoshop etc and
HanaEllis
 
Reputation in Oil, Gas and Mining 2014: Why does brand matter for extractive ...
Reputation in Oil, Gas and Mining 2014: Why does brand matter for extractive ...Reputation in Oil, Gas and Mining 2014: Why does brand matter for extractive ...
Reputation in Oil, Gas and Mining 2014: Why does brand matter for extractive ...
Communicate Magazine
 
Discussion about trailer
Discussion about trailerDiscussion about trailer
Discussion about trailer
HanaEllis
 
Shine.com Twitter Campaign
Shine.com Twitter CampaignShine.com Twitter Campaign
Shine.com Twitter Campaign
The In Things
 
Your queries on service tax
Your queries on service taxYour queries on service tax
Your queries on service tax
Taxmann
 
Trabajo electiva universidad mariana
Trabajo electiva universidad marianaTrabajo electiva universidad mariana
Trabajo electiva universidad mariana
GENRY SERRANO
 

Viewers also liked (20)

Malcolm Phillips_Rules of engagement_SMCC2011
Malcolm Phillips_Rules of engagement_SMCC2011Malcolm Phillips_Rules of engagement_SMCC2011
Malcolm Phillips_Rules of engagement_SMCC2011
 
Reputation in Oil, Gas and Mining 2014: Public perceptions
Reputation in Oil, Gas and Mining 2014: Public perceptions Reputation in Oil, Gas and Mining 2014: Public perceptions
Reputation in Oil, Gas and Mining 2014: Public perceptions
 
Rome stuff you should know
Rome stuff you should knowRome stuff you should know
Rome stuff you should know
 
Communications revolution tony langham
Communications revolution tony langhamCommunications revolution tony langham
Communications revolution tony langham
 
The Global Social Media & CSR Forum_SMCC2011
The Global Social Media & CSR Forum_SMCC2011The Global Social Media & CSR Forum_SMCC2011
The Global Social Media & CSR Forum_SMCC2011
 
Paul Taylor_Social Media on a mobile platform_SMCC2011
Paul Taylor_Social Media on a mobile platform_SMCC2011Paul Taylor_Social Media on a mobile platform_SMCC2011
Paul Taylor_Social Media on a mobile platform_SMCC2011
 
Lee Smallwood: SEO at Google+ for businesses and brands
Lee Smallwood: SEO at Google+ for businesses and brandsLee Smallwood: SEO at Google+ for businesses and brands
Lee Smallwood: SEO at Google+ for businesses and brands
 
группы гугл
группы гуглгруппы гугл
группы гугл
 
Minado de vetas auriferas marsa
Minado de vetas auriferas   marsaMinado de vetas auriferas   marsa
Minado de vetas auriferas marsa
 
Boucher thomas gerald
Boucher thomas geraldBoucher thomas gerald
Boucher thomas gerald
 
Johnson Matthey IR briefcase
Johnson Matthey IR briefcaseJohnson Matthey IR briefcase
Johnson Matthey IR briefcase
 
Content Marketing Association - tablet consumption
Content Marketing Association - tablet consumptionContent Marketing Association - tablet consumption
Content Marketing Association - tablet consumption
 
Wp7 study
Wp7 studyWp7 study
Wp7 study
 
Presentation : Amazing Indian Creativity
 Presentation : Amazing Indian Creativity Presentation : Amazing Indian Creativity
Presentation : Amazing Indian Creativity
 
How i used photography, photoshop etc and
How i used photography, photoshop etc andHow i used photography, photoshop etc and
How i used photography, photoshop etc and
 
Reputation in Oil, Gas and Mining 2014: Why does brand matter for extractive ...
Reputation in Oil, Gas and Mining 2014: Why does brand matter for extractive ...Reputation in Oil, Gas and Mining 2014: Why does brand matter for extractive ...
Reputation in Oil, Gas and Mining 2014: Why does brand matter for extractive ...
 
Discussion about trailer
Discussion about trailerDiscussion about trailer
Discussion about trailer
 
Shine.com Twitter Campaign
Shine.com Twitter CampaignShine.com Twitter Campaign
Shine.com Twitter Campaign
 
Your queries on service tax
Your queries on service taxYour queries on service tax
Your queries on service tax
 
Trabajo electiva universidad mariana
Trabajo electiva universidad marianaTrabajo electiva universidad mariana
Trabajo electiva universidad mariana
 

Similar to Lean UX - The winning concept

Patrick DiMichelle, "Be Here Now"
Patrick DiMichelle, "Be Here Now"Patrick DiMichelle, "Be Here Now"
Patrick DiMichelle, "Be Here Now"
WebVisions
 
Unleash Design Thinking to (re)Design Your Business
Unleash Design Thinking to (re)Design Your BusinessUnleash Design Thinking to (re)Design Your Business
Unleash Design Thinking to (re)Design Your Business
Sebastiaan Dorgelo
 
Unleash Design Thinking to (Re)Design Your Business
Unleash Design Thinking to (Re)Design Your BusinessUnleash Design Thinking to (Re)Design Your Business
Unleash Design Thinking to (Re)Design Your Business
FITC
 
Design Sprints at Scale
Design Sprints at ScaleDesign Sprints at Scale
Design Sprints at Scale
Fresh Tilled Soil
 
One Behaviour That Unlocks a World of Opportunity
One Behaviour That Unlocks a World of Opportunity One Behaviour That Unlocks a World of Opportunity
One Behaviour That Unlocks a World of Opportunity
Mike Parsons
 
Patrick Quattlebaum: Let go of your ego
Patrick Quattlebaum: Let go of your egoPatrick Quattlebaum: Let go of your ego
Patrick Quattlebaum: Let go of your ego
Service Design Network
 
Let Go of Your Ego: Orchestrating Progress through Competitive Collaboration
Let Go of Your Ego: Orchestrating Progress through Competitive CollaborationLet Go of Your Ego: Orchestrating Progress through Competitive Collaboration
Let Go of Your Ego: Orchestrating Progress through Competitive Collaboration
Patrick Quattlebaum
 
Designers & Devs: Speaking About RWD
Designers & Devs: Speaking About RWDDesigners & Devs: Speaking About RWD
Designers & Devs: Speaking About RWD
Ramon Lapenta
 
YOUNG 2016 Professione startupper: come fare del digitale la tua impresa
YOUNG 2016 Professione startupper: come fare del digitale la tua impresa YOUNG 2016 Professione startupper: come fare del digitale la tua impresa
YOUNG 2016 Professione startupper: come fare del digitale la tua impresa
Andrea Vaccarella
 
Futurice's Lean Service Creation for Productized
Futurice's Lean Service Creation for ProductizedFuturice's Lean Service Creation for Productized
Futurice's Lean Service Creation for Productized
mirkka länsisalo
 
Agile marketing, or why and how to increase your pace of learning
Agile marketing, or why and how to increase your pace of learningAgile marketing, or why and how to increase your pace of learning
Agile marketing, or why and how to increase your pace of learning
Franky Athill
 
Mastering the Pitch
Mastering the PitchMastering the Pitch
Mastering the Pitch
Justin Davies
 
Hatchery Masterclass with Spaceship
Hatchery Masterclass with SpaceshipHatchery Masterclass with Spaceship
Hatchery Masterclass with Spaceship
Hayden Bleasel
 
Build a Kickass team - no pingpong table required
Build a Kickass team  - no pingpong table requiredBuild a Kickass team  - no pingpong table required
Build a Kickass team - no pingpong table required
Francois Mazoudier
 
Build a Kickass team - no pingpong table required
Build a Kickass team  - no pingpong table requiredBuild a Kickass team  - no pingpong table required
Build a Kickass team - no pingpong table required
Francois Mazoudier
 
RED ACADEMY: MAKE YOUR MARK
RED ACADEMY: MAKE YOUR MARKRED ACADEMY: MAKE YOUR MARK
RED ACADEMY: MAKE YOUR MARK
Jonas Altman
 
Create a startup in France, yes you can
Create a startup in France, yes you canCreate a startup in France, yes you can
Create a startup in France, yes you can
gnibu
 
speaker prompts for Anglo school Future Trends and world of work speech 2017
speaker prompts for Anglo school Future Trends and world of work speech 2017speaker prompts for Anglo school Future Trends and world of work speech 2017
speaker prompts for Anglo school Future Trends and world of work speech 2017
Adam Knight
 
Tom Peters with KPMG
Tom Peters with KPMGTom Peters with KPMG
Tom Peters with KPMG
Phi Jack
 
An Introduction to creative event management
An Introduction to creative event managementAn Introduction to creative event management
An Introduction to creative event management
William Thomson
 

Similar to Lean UX - The winning concept (20)

Patrick DiMichelle, "Be Here Now"
Patrick DiMichelle, "Be Here Now"Patrick DiMichelle, "Be Here Now"
Patrick DiMichelle, "Be Here Now"
 
Unleash Design Thinking to (re)Design Your Business
Unleash Design Thinking to (re)Design Your BusinessUnleash Design Thinking to (re)Design Your Business
Unleash Design Thinking to (re)Design Your Business
 
Unleash Design Thinking to (Re)Design Your Business
Unleash Design Thinking to (Re)Design Your BusinessUnleash Design Thinking to (Re)Design Your Business
Unleash Design Thinking to (Re)Design Your Business
 
Design Sprints at Scale
Design Sprints at ScaleDesign Sprints at Scale
Design Sprints at Scale
 
One Behaviour That Unlocks a World of Opportunity
One Behaviour That Unlocks a World of Opportunity One Behaviour That Unlocks a World of Opportunity
One Behaviour That Unlocks a World of Opportunity
 
Patrick Quattlebaum: Let go of your ego
Patrick Quattlebaum: Let go of your egoPatrick Quattlebaum: Let go of your ego
Patrick Quattlebaum: Let go of your ego
 
Let Go of Your Ego: Orchestrating Progress through Competitive Collaboration
Let Go of Your Ego: Orchestrating Progress through Competitive CollaborationLet Go of Your Ego: Orchestrating Progress through Competitive Collaboration
Let Go of Your Ego: Orchestrating Progress through Competitive Collaboration
 
Designers & Devs: Speaking About RWD
Designers & Devs: Speaking About RWDDesigners & Devs: Speaking About RWD
Designers & Devs: Speaking About RWD
 
YOUNG 2016 Professione startupper: come fare del digitale la tua impresa
YOUNG 2016 Professione startupper: come fare del digitale la tua impresa YOUNG 2016 Professione startupper: come fare del digitale la tua impresa
YOUNG 2016 Professione startupper: come fare del digitale la tua impresa
 
Futurice's Lean Service Creation for Productized
Futurice's Lean Service Creation for ProductizedFuturice's Lean Service Creation for Productized
Futurice's Lean Service Creation for Productized
 
Agile marketing, or why and how to increase your pace of learning
Agile marketing, or why and how to increase your pace of learningAgile marketing, or why and how to increase your pace of learning
Agile marketing, or why and how to increase your pace of learning
 
Mastering the Pitch
Mastering the PitchMastering the Pitch
Mastering the Pitch
 
Hatchery Masterclass with Spaceship
Hatchery Masterclass with SpaceshipHatchery Masterclass with Spaceship
Hatchery Masterclass with Spaceship
 
Build a Kickass team - no pingpong table required
Build a Kickass team  - no pingpong table requiredBuild a Kickass team  - no pingpong table required
Build a Kickass team - no pingpong table required
 
Build a Kickass team - no pingpong table required
Build a Kickass team  - no pingpong table requiredBuild a Kickass team  - no pingpong table required
Build a Kickass team - no pingpong table required
 
RED ACADEMY: MAKE YOUR MARK
RED ACADEMY: MAKE YOUR MARKRED ACADEMY: MAKE YOUR MARK
RED ACADEMY: MAKE YOUR MARK
 
Create a startup in France, yes you can
Create a startup in France, yes you canCreate a startup in France, yes you can
Create a startup in France, yes you can
 
speaker prompts for Anglo school Future Trends and world of work speech 2017
speaker prompts for Anglo school Future Trends and world of work speech 2017speaker prompts for Anglo school Future Trends and world of work speech 2017
speaker prompts for Anglo school Future Trends and world of work speech 2017
 
Tom Peters with KPMG
Tom Peters with KPMGTom Peters with KPMG
Tom Peters with KPMG
 
An Introduction to creative event management
An Introduction to creative event managementAn Introduction to creative event management
An Introduction to creative event management
 

Recently uploaded

Mobile App Development Company In Noida | Drona Infotech
Mobile App Development Company In Noida | Drona InfotechMobile App Development Company In Noida | Drona Infotech
Mobile App Development Company In Noida | Drona Infotech
Drona Infotech
 
Enums On Steroids - let's look at sealed classes !
Enums On Steroids - let's look at sealed classes !Enums On Steroids - let's look at sealed classes !
Enums On Steroids - let's look at sealed classes !
Marcin Chrost
 
Modelling Up - DDDEurope 2024 - Amsterdam
Modelling Up - DDDEurope 2024 - AmsterdamModelling Up - DDDEurope 2024 - Amsterdam
Modelling Up - DDDEurope 2024 - Amsterdam
Alberto Brandolini
 
How Can Hiring A Mobile App Development Company Help Your Business Grow?
How Can Hiring A Mobile App Development Company Help Your Business Grow?How Can Hiring A Mobile App Development Company Help Your Business Grow?
How Can Hiring A Mobile App Development Company Help Your Business Grow?
ToXSL Technologies
 
Top Benefits of Using Salesforce Healthcare CRM for Patient Management.pdf
Top Benefits of Using Salesforce Healthcare CRM for Patient Management.pdfTop Benefits of Using Salesforce Healthcare CRM for Patient Management.pdf
Top Benefits of Using Salesforce Healthcare CRM for Patient Management.pdf
VALiNTRY360
 
KuberTENes Birthday Bash Guadalajara - Introducción a Argo CD
KuberTENes Birthday Bash Guadalajara - Introducción a Argo CDKuberTENes Birthday Bash Guadalajara - Introducción a Argo CD
KuberTENes Birthday Bash Guadalajara - Introducción a Argo CD
rodomar2
 
The Key to Digital Success_ A Comprehensive Guide to Continuous Testing Integ...
The Key to Digital Success_ A Comprehensive Guide to Continuous Testing Integ...The Key to Digital Success_ A Comprehensive Guide to Continuous Testing Integ...
The Key to Digital Success_ A Comprehensive Guide to Continuous Testing Integ...
kalichargn70th171
 
8 Best Automated Android App Testing Tool and Framework in 2024.pdf
8 Best Automated Android App Testing Tool and Framework in 2024.pdf8 Best Automated Android App Testing Tool and Framework in 2024.pdf
8 Best Automated Android App Testing Tool and Framework in 2024.pdf
kalichargn70th171
 
UI5con 2024 - Keynote: Latest News about UI5 and it’s Ecosystem
UI5con 2024 - Keynote: Latest News about UI5 and it’s EcosystemUI5con 2024 - Keynote: Latest News about UI5 and it’s Ecosystem
UI5con 2024 - Keynote: Latest News about UI5 and it’s Ecosystem
Peter Muessig
 
一比一原版(UMN毕业证)明尼苏达大学毕业证如何办理
一比一原版(UMN毕业证)明尼苏达大学毕业证如何办理一比一原版(UMN毕业证)明尼苏达大学毕业证如何办理
一比一原版(UMN毕业证)明尼苏达大学毕业证如何办理
dakas1
 
ALGIT - Assembly Line for Green IT - Numbers, Data, Facts
ALGIT - Assembly Line for Green IT - Numbers, Data, FactsALGIT - Assembly Line for Green IT - Numbers, Data, Facts
ALGIT - Assembly Line for Green IT - Numbers, Data, Facts
Green Software Development
 
UI5con 2024 - Bring Your Own Design System
UI5con 2024 - Bring Your Own Design SystemUI5con 2024 - Bring Your Own Design System
UI5con 2024 - Bring Your Own Design System
Peter Muessig
 
All you need to know about Spring Boot and GraalVM
All you need to know about Spring Boot and GraalVMAll you need to know about Spring Boot and GraalVM
All you need to know about Spring Boot and GraalVM
Alina Yurenko
 
Hand Rolled Applicative User Validation Code Kata
Hand Rolled Applicative User ValidationCode KataHand Rolled Applicative User ValidationCode Kata
Hand Rolled Applicative User Validation Code Kata
Philip Schwarz
 
J-Spring 2024 - Going serverless with Quarkus, GraalVM native images and AWS ...
J-Spring 2024 - Going serverless with Quarkus, GraalVM native images and AWS ...J-Spring 2024 - Going serverless with Quarkus, GraalVM native images and AWS ...
J-Spring 2024 - Going serverless with Quarkus, GraalVM native images and AWS ...
Bert Jan Schrijver
 
fiscal year variant fiscal year variant.
fiscal year variant fiscal year variant.fiscal year variant fiscal year variant.
fiscal year variant fiscal year variant.
AnkitaPandya11
 
Oracle Database 19c New Features for DBAs and Developers.pptx
Oracle Database 19c New Features for DBAs and Developers.pptxOracle Database 19c New Features for DBAs and Developers.pptx
Oracle Database 19c New Features for DBAs and Developers.pptx
Remote DBA Services
 
原版定制美国纽约州立大学奥尔巴尼分校毕业证学位证书原版一模一样
原版定制美国纽约州立大学奥尔巴尼分校毕业证学位证书原版一模一样原版定制美国纽约州立大学奥尔巴尼分校毕业证学位证书原版一模一样
原版定制美国纽约州立大学奥尔巴尼分校毕业证学位证书原版一模一样
mz5nrf0n
 
在线购买加拿大英属哥伦比亚大学毕业证本科学位证书原版一模一样
在线购买加拿大英属哥伦比亚大学毕业证本科学位证书原版一模一样在线购买加拿大英属哥伦比亚大学毕业证本科学位证书原版一模一样
在线购买加拿大英属哥伦比亚大学毕业证本科学位证书原版一模一样
mz5nrf0n
 
Liberarsi dai framework con i Web Component.pptx
Liberarsi dai framework con i Web Component.pptxLiberarsi dai framework con i Web Component.pptx
Liberarsi dai framework con i Web Component.pptx
Massimo Artizzu
 

Recently uploaded (20)

Mobile App Development Company In Noida | Drona Infotech
Mobile App Development Company In Noida | Drona InfotechMobile App Development Company In Noida | Drona Infotech
Mobile App Development Company In Noida | Drona Infotech
 
Enums On Steroids - let's look at sealed classes !
Enums On Steroids - let's look at sealed classes !Enums On Steroids - let's look at sealed classes !
Enums On Steroids - let's look at sealed classes !
 
Modelling Up - DDDEurope 2024 - Amsterdam
Modelling Up - DDDEurope 2024 - AmsterdamModelling Up - DDDEurope 2024 - Amsterdam
Modelling Up - DDDEurope 2024 - Amsterdam
 
How Can Hiring A Mobile App Development Company Help Your Business Grow?
How Can Hiring A Mobile App Development Company Help Your Business Grow?How Can Hiring A Mobile App Development Company Help Your Business Grow?
How Can Hiring A Mobile App Development Company Help Your Business Grow?
 
Top Benefits of Using Salesforce Healthcare CRM for Patient Management.pdf
Top Benefits of Using Salesforce Healthcare CRM for Patient Management.pdfTop Benefits of Using Salesforce Healthcare CRM for Patient Management.pdf
Top Benefits of Using Salesforce Healthcare CRM for Patient Management.pdf
 
KuberTENes Birthday Bash Guadalajara - Introducción a Argo CD
KuberTENes Birthday Bash Guadalajara - Introducción a Argo CDKuberTENes Birthday Bash Guadalajara - Introducción a Argo CD
KuberTENes Birthday Bash Guadalajara - Introducción a Argo CD
 
The Key to Digital Success_ A Comprehensive Guide to Continuous Testing Integ...
The Key to Digital Success_ A Comprehensive Guide to Continuous Testing Integ...The Key to Digital Success_ A Comprehensive Guide to Continuous Testing Integ...
The Key to Digital Success_ A Comprehensive Guide to Continuous Testing Integ...
 
8 Best Automated Android App Testing Tool and Framework in 2024.pdf
8 Best Automated Android App Testing Tool and Framework in 2024.pdf8 Best Automated Android App Testing Tool and Framework in 2024.pdf
8 Best Automated Android App Testing Tool and Framework in 2024.pdf
 
UI5con 2024 - Keynote: Latest News about UI5 and it’s Ecosystem
UI5con 2024 - Keynote: Latest News about UI5 and it’s EcosystemUI5con 2024 - Keynote: Latest News about UI5 and it’s Ecosystem
UI5con 2024 - Keynote: Latest News about UI5 and it’s Ecosystem
 
一比一原版(UMN毕业证)明尼苏达大学毕业证如何办理
一比一原版(UMN毕业证)明尼苏达大学毕业证如何办理一比一原版(UMN毕业证)明尼苏达大学毕业证如何办理
一比一原版(UMN毕业证)明尼苏达大学毕业证如何办理
 
ALGIT - Assembly Line for Green IT - Numbers, Data, Facts
ALGIT - Assembly Line for Green IT - Numbers, Data, FactsALGIT - Assembly Line for Green IT - Numbers, Data, Facts
ALGIT - Assembly Line for Green IT - Numbers, Data, Facts
 
UI5con 2024 - Bring Your Own Design System
UI5con 2024 - Bring Your Own Design SystemUI5con 2024 - Bring Your Own Design System
UI5con 2024 - Bring Your Own Design System
 
All you need to know about Spring Boot and GraalVM
All you need to know about Spring Boot and GraalVMAll you need to know about Spring Boot and GraalVM
All you need to know about Spring Boot and GraalVM
 
Hand Rolled Applicative User Validation Code Kata
Hand Rolled Applicative User ValidationCode KataHand Rolled Applicative User ValidationCode Kata
Hand Rolled Applicative User Validation Code Kata
 
J-Spring 2024 - Going serverless with Quarkus, GraalVM native images and AWS ...
J-Spring 2024 - Going serverless with Quarkus, GraalVM native images and AWS ...J-Spring 2024 - Going serverless with Quarkus, GraalVM native images and AWS ...
J-Spring 2024 - Going serverless with Quarkus, GraalVM native images and AWS ...
 
fiscal year variant fiscal year variant.
fiscal year variant fiscal year variant.fiscal year variant fiscal year variant.
fiscal year variant fiscal year variant.
 
Oracle Database 19c New Features for DBAs and Developers.pptx
Oracle Database 19c New Features for DBAs and Developers.pptxOracle Database 19c New Features for DBAs and Developers.pptx
Oracle Database 19c New Features for DBAs and Developers.pptx
 
原版定制美国纽约州立大学奥尔巴尼分校毕业证学位证书原版一模一样
原版定制美国纽约州立大学奥尔巴尼分校毕业证学位证书原版一模一样原版定制美国纽约州立大学奥尔巴尼分校毕业证学位证书原版一模一样
原版定制美国纽约州立大学奥尔巴尼分校毕业证学位证书原版一模一样
 
在线购买加拿大英属哥伦比亚大学毕业证本科学位证书原版一模一样
在线购买加拿大英属哥伦比亚大学毕业证本科学位证书原版一模一样在线购买加拿大英属哥伦比亚大学毕业证本科学位证书原版一模一样
在线购买加拿大英属哥伦比亚大学毕业证本科学位证书原版一模一样
 
Liberarsi dai framework con i Web Component.pptx
Liberarsi dai framework con i Web Component.pptxLiberarsi dai framework con i Web Component.pptx
Liberarsi dai framework con i Web Component.pptx
 

Lean UX - The winning concept

  • 1. leanUX ERIK LÜDECKER - FIRST DEGREE EXPERIENCE OFFICER
  • 2. CUT THE CRAP. YOU NEED TO MAKE MORE MONEY IN ORDER TO SURVIVE. AND IM HERE TO TELL YOU HOW. PERIOD. PLEASE
  • 3. BEFORE WE GO INTO THE CONCEPT AND REALITY OF LUX. LET US UNDERSTAND WHY ITS THERE IN THE FIRST PLACE. THINK
  • 4. MONEY IS WHAT KEEPS YOU GOING. PEOPLE GIVE YOU THEIR HARD EARNED MONEY AND TIME FOR A PRODUCT OR SERVICE. BUSINESS
  • 5. IS IT A NEED. A HABIT OR PURE LOVE. IN ORDER TO REALLY IMPROVE. WE NEED TO UNDERSTAND PEOPLE. REASON
  • 6. THE FIRST STEP YOU NEED TO TAKE. UNDERSTAND THE NEED FOR LUX AND REORGANIZE. TOP-DOWN. UNDERSTAND
  • 7. INNOVATION IS A LIVING CREATURE. ORGANISMS FLOURISH WHEN THE SURROUNDING HABITAT IS FAVOURABLE. ENVIRONMENT
  • 8. BUILD A CROSS-FUNCTIONAL TEAM OF SEVEN. ITS ABOUT FOCUS. COMMUNICATION. AND SIMPLY CAMARADERIE. SETUP
  • 9. THE PURPOSE OF LUX IS NOT OUTPUT. ITS OUTCOME. IMPLEMENTING BUSINESS VALUE NOW. NOT TOMORROW. VALUE
  • 10. THE OUTCOME IS SOLVING A BUSINESS PROBLEM WITH OUTPUTS FROM A FOCUSED AND SMALL CROSS-FUNCTIONAL TEAM. SOLVE
  • 11. AN OUTPUT THAT DOES NOT SOLVE A PROBLEM IS GARBAGE. NEW DESIGNS AND FEATURES LACKING OUTCOME LIVE IN THE BIN. WASTE
  • 12. GOING FROM A TO B MUST NOT BE STALLED. CREATIVE IDEAS THAT INTERUPT THAT PATH ARE STORED IN THE BACKGROUND. ASYNC
  • 13. INVITE COLLEGUES AND USERS EVERY FRIDAY. GIVE THEM A SANDWICH AND A SODA AND LET THEM PLAY. DISCOVERY
  • 14. GET OUT OF THE BUILDING. YOUR USERS ARE NOT IN THE OFFICE. THE SOONER YOU LEARN THE FASTER YOU PRODUCE GOOD STUFF. GOOB
  • 15. COLLECTIVE CROSS COMPREHENSION. YOUR LUX TEAM NEED TO UNDERSTAND EACH OTHER AS A SINGLE MULTIFACETED UNIT. CCC
  • 16. AVOID NINJAS. GURUS AND ROCKSTARS IN YOUR LUX TEAM. THEY WILL KILL YOUR BUSINESS WITH THEIR EGO. EGOISM
  • 17. GET IT OUT OF YOUR HEAD AND COMPUTER NOW. YOUR LUX TEAM NEED A BIG BOARD IN THE HEART OF THE COMPANY. EXPOSE
  • 18. OVER ANALYZING IS BUSINESS POISON. GET THE IDEA OUT THERE AND STOP DISCUSSING ITS PROS AND CONS BEHIND A DESK. OA
  • 19. LEARN FIRST. SCALE SECOND. LEARN FROM NEW FEATURES AND DESIGNS BEFORE YOU SCALE THEM TO YOUR ENTIRE USER BASE. SCALING
  • 20. FAILING IS GOOD. MOST OF THE OUTPUTS FROM YOUR LUX TEAM WILL FAIL. THE FEAR OF FAILING KILLS CREATIVITY. FIG
  • 21. DOCUMENTS AND PRESENTATIONS DONT SOLVE USER PROBLEMS. GOOD PRODUCTS DO. SO SKETCH. PROTOTYPE AND TEST. FOCUS
  • 24. DECLARING ASSUMPTIONS REQUIRES PRIOR FACT. REPORTS AND HISTORICAL INFO. ANALYSIS OF PROBLEM SOLVING RESULT. COMPETITOR ANALYSIS. ASSUMPTIONS ARE PROBLEM RELATED. PROBLEMS ARE RELATED TO OUTCOMES NOT OUTPUTS. PROBLEMS CAN BE OF FACTUAL OR HYPOTHETICAL NATURE. YOUR SERVICE Z WAS DESIGNED TO MEET CERTAIN GOALS X WHEN X IS NOT MET PROBLEM Y RISES. HOW CAN YOU IMPROVE Z TO REACH X. THAT IMPLIES AN ASSUMPTION RELATED TO Z.
  • 26. MAP YOUR ASSUMPTIONS ACCORDING TO RISK AND KNOWLEDGE. CONVERT YOUR ASSUMPTIONS INTO HYPOTHESIS. WE BELIEVE X IS TRUE. WE WILL KNOW X IS TRUE OR FALSE WHEN WE GET QUALITY, QUANTITY OR KPI METRICS. BRAKE DOWN YOUR HYPOTHESIS INTO SUBPARTS WHEN NEEDED FOR A MORE FINE TUNED RESULT.
  • 28. ASSUME PERSONAS ON THE FLY WITH THE WHOLE TEAM CONTRIBUTING AND MAKE IT SIMPLE. ALSO KNOWN AS PROTO PERSONAS OR PP. CREATE MANY OF THEM IN AN HOUR. ANALYZE YOUR PP WITH THE REAL WORLD.
  • 30. WHAT FEATURE MAKES THE PP CLICK AND THUS GIVE RISE TO THE DESIRED OUTCOME. ITS LIKE SAYING X + Y = OUTCOME. CREATE MANY OF THEM IN AN HOUR ON POST IT NOTES. PUT THEM ON THE BOARD. ARRANGE INTO THEMES. DISCUSS.
  • 32. COLLABORATIVE DESIGN. BRING EVERYONE TO THE TABLE. LISTEN EARLY. DESIGNERS ARE EQUAL TO NON DESIGNERS AT THIS STAGE. DITCH HERO DESIGN. THIS IS OPEN SOURCE DESIGNING. BUILD A DESIGN STUDIO WITH STYLE GUIDES. GRAPHICAL PROFILE AND ITEM LIBRARY. THINK LOW FIDELITY. AND LETS GET DOWN TO BUSINESS.
  • 33. MVP. THE MINIMAL VIABLE PRODUCT IS NOT A CRAPPY VERSION. ITS A GOOD LOOKING VERSION WITH NO COMPLEXITY INVOLVED. TEST YOUR ASSUMPTIONS WITH THE MVP. MAKE IT A CALL TO ACTION. A COMMENT FUNCTION CAN BE TESTED BY ADDING A COMMENT BUTTON. THATS IT. NO COMPLEX LOGIC. THE MVP IS THERE TO GIVE YOU FEEDBACK TO UNDERSTAND VALUE AND POSSIBLE OUTCOME.
  • 34. PROTOYPING. YOUR MVP SHOULD BE A NON PROTOTYPE MVP AT FIRST GLANCE. USE SOLIDIFY. INVISION OR ANY OTHER SUITABLE ONLINE TOOL. FOR PROTOTYPING. IF THE RESPONSE IF GOOD. TAKE THE MVP TO THE NEXT LEVEL AND INTEGRATE THE DUMMY. TEST AND LEARN. ALWAYS KEEP YOUR EYES AT THE OUTCOME.
  • 35. AB TESTING. ARRANGE SIMILAR FEATURES AND DESIGNS. DIVIDE USER GROUPS. INVESTIGATE IF A IS BETTER OR WORSE THAN B. THEN PROCEED. THIS IS CRUICAL. SOMETIMES OR MANY TIMES A SMALL CHANGE CAN MAKE A HUGE DIFFERENCE. PRESENTING ONLY A TO TEST YOUR ASSUMPTION IS NOT GOOD ENOUGH.
  • 36. RESEARCH AND FEEDBACK. THIS IS CONTINOUS. YOU DONT PLAN TO DO IT. YOU SHOULD DO IT ALL THE TIME. THERE IS NO WAITING IN LUX. WHILE THE FEEDBACK OF X IS COMING YOU ARE WORKING ON PUSHING THE MVP OF Y. AND SO ON. REMEMBER THAT THIS IS COLLABORATIVE DISCOVERY.
  • 37. GET THE WHOLE ORG INVOLVED. EVERYONE AT YOUR COMPANY IS GETTING PAYED BY THAT COMPANY. THE RECEPTIONISTS SALARY DEPENDS ON YOUR OUTCOMES. SO CALL EVERYONE IN ALL THE TIME AND MAKE THEM PLAY. CHAT AND EXPRESS THEIR THOUGHTS AND FEELINGS. R&D IS NOT THE BRAIN IN YOUR COMPANY. NOR ARE THE EXECUTIVE LEAGUE AT THE TOP FLOOR. THE WHOLE COMPANY IS A BRAIN.
  • 38. SCRUM. THIS WHOLE THING IS SCRUM BASED. WITH SLIGHT MODIFICATIONS IN ORDER TO IMPROVE DESIGN-NON-DESIGN INTEGRATION AND COLLABORATION. SHORT MEETINGS OFTEN. TIMEFRAMING. SPRINTS. ITERATION PLANNING MEETINGS. USE KANBAN. IT HELPS. THIS IS A TEAM SPORT. EVERY PLAYER IS CRUCIAL.
  • 39. UNDERSTAND THE VALUE OF LUX. REORGANIZE TOP DOWN. SOLIDIFY THE LUX TEAM. GET EVERYONE INVOLVED. THATS IT.