The document provides an overview of Ria Money Transfer, the third largest money transfer company. It discusses Ria's role within its parent company Euronet Worldwide, its global network and services, customers and markets, regulatory environment, growth and highlights from 2014. It also covers Ria's operations including its distribution channels, transaction flows, and network growth. The document concludes with sections on culture, processes, IT systems and support, and communications.
Vantiv is a leading payment processor focused on helping merchant and financial institution clients succeed by offering comprehensive payment processing and technology solutions. As a 40-year industry leader, Vantiv has 1,400 financial institution relationships and processes transactions for over 130,000 merchant locations across the United States. Vantiv aims to deliver more value to its clients and shareholders by leveraging its innovative spirit and strategic expansion.
The 10 most innovative business leaders making a difference in 2021 (1)Swiftnlift
specialize in connecting corporate #buyers and sellers, enabling businesses to #economically and efficiently #export and import goods and services.
With The Special Edition Of The 10 Most Innovative Business Leaders Making A difference in 2021, We Have Feature Euro Exim Bank On Our Cover Page.
NOAH16 Berlin Startup Stage Winners - Presentation by Eric Podzuweit, Co-Founder & Co-CEO of Scalable Capital at the NOAH Conference London 2016, Old Billingsgate on the 10th of November 2016.
FinTech & InsureTech - Payment: Company presentation by Daniel Scott, VP Strategy & Business Development at Vala at the NOAH Conference London 2019, 30-31 October, Old Billingsgate.
B2B Software & Services: Company presentation by Charles Delingpole, Founder of ComplyAdvantage, at the NOAH Conference London 2019, 30-31 October, Old Billingsgate.
Vantiv is a leading payment processor focused on helping merchant and financial institution clients succeed by offering comprehensive payment processing and technology solutions. As a 40-year industry leader, Vantiv has 1,400 financial institution relationships and processes transactions for over 130,000 merchant locations across the United States. Vantiv aims to deliver more value to its clients and shareholders by leveraging its innovative spirit and strategic expansion.
The 10 most innovative business leaders making a difference in 2021 (1)Swiftnlift
specialize in connecting corporate #buyers and sellers, enabling businesses to #economically and efficiently #export and import goods and services.
With The Special Edition Of The 10 Most Innovative Business Leaders Making A difference in 2021, We Have Feature Euro Exim Bank On Our Cover Page.
NOAH16 Berlin Startup Stage Winners - Presentation by Eric Podzuweit, Co-Founder & Co-CEO of Scalable Capital at the NOAH Conference London 2016, Old Billingsgate on the 10th of November 2016.
FinTech & InsureTech - Payment: Company presentation by Daniel Scott, VP Strategy & Business Development at Vala at the NOAH Conference London 2019, 30-31 October, Old Billingsgate.
B2B Software & Services: Company presentation by Charles Delingpole, Founder of ComplyAdvantage, at the NOAH Conference London 2019, 30-31 October, Old Billingsgate.
Three conferences will be held in 2019 to connect European digital companies with capital and investors. The conferences in London, Berlin, and Tel Aviv will bring together executives, entrepreneurs and investors to promote funding opportunities for European and Israeli digital startups at different stages. Splitit is a payment solution that allows customers to split purchases into interest-free monthly installments using an existing credit or debit card without additional applications or registrations. NOAH Advisors is a leading European corporate finance boutique focused on internet companies that has successfully completed over 25 M&A and financing transactions for clients.
Infrastructure - Presentation by Rémi Aubert and Alix de Sagazan, Founders of AB Tasty at the NOAH Conference London 2016, Old Billingsgate on the 10th of November 2016.
Boosting Ecommerce Conversion with Payments Innovation - Workshop by Pierre-Antoine Vacheron, Executive Vice President Retail, CEO, Sumit Arora, Director Business Development EMEA and Gertjan Dewaele, Product Intelligence & Innovation Lead of Ingenico ePayments at the NOAH Conference Berlin 2017, Tempodrom on the 22nd of June 2017.
- Azimo is a digital money transfer service that allows fast, low-cost international money transfers. It has grown rapidly while maintaining profitability.
- Azimo has built a global payment network covering over 200 receiving countries and currencies that allows 80% of transfers to be delivered within 1 hour.
- Azimo's modular tech platform has allowed it to scale efficiently while controlling costs. It expects to continue growing its business 3x over the next 3 years through expanding its sending markets and payment methods.
Infrastructure - Presentation by Aaron Watson - VP, Business Development, and Dr. Liraz Margalit - Chief Behavioural Psychologist of Clicktale at the NOAH Conference London 2016, Old Billingsgate on the 10th of November 2016.
NCS Collection is a debt collection agency that has been operating since 1993. It specializes in commercial, corporate, and consumer debt collection services across the Middle East and North Africa (MENA) region. It employs innovative strategies and a professional, multilingual team to collect debts globally. NCS Collection aims to exceed stakeholder expectations through integrity, customer focus, best practices, a skilled workforce, and innovative services. It offers customized collection services across diverse sectors while maintaining high ethical standards and client confidentiality.
Project Portfolio Management with Kanban in an international companyJose Luis Soria
This document discusses using Kanban techniques for project portfolio management at an international company. It describes the company Euronet Worldwide as a leading electronic payment and money transfer network operating in over 50 countries. It then discusses using techniques like upstream Kanban, customer Kanban, and options limiting to help manage the flow of work and improve collaboration between customers and teams. The document provides examples of Kanban boards and views that could be used to visualize and manage the end-to-end workflow.
How Remote Agents are Changing Customer ExperienceLiveops
Find out why remote agents are shifting the call center industry and elevating the customer experience. In the CCW Remote Agent Report, you can read insights from top executives on remote agents in the customer service space.
This document proposes a solution to two problems: the expensive costs of money transfers to Africa, and beneficiaries often misallocating funds. The proposed solution is an online platform called Mergims that allows African migrants to prepay for services and products from merchants in Africa for their relatives to benefit from. Migrants would log onto the platform, select items, pay via PayPal, and merchants would instantly deliver to beneficiaries via various distribution channels. The business model involves earning commissions from merchants and service fees from migrants. Projections show rapid growth over 5 years in transactions, users, markets, and revenues as the platform expands its services and distribution channels.
How would you like to work as an Account Executive for Central Payment? This will put you no the fast tract to financial independence
For further information: pbisconti@cpay-usa.com
or call (561) 441 4675
The Customer Journey: Owning the Moments That Matter: Diane Scott, Executive ...Argyle Executive Forum
Diane Scott, Executive Vice President and Global Chief Product and Marketing Officer for Western Union, discussed what it takes for a company to effectively serve its customers during her presentation at the 2014 Customer Care Leadership Forum in Denver on Sept. 11. In her presentation, “The Customer Journey: Owning the Moments That Matter,” Scott noted understanding customer attitudes, behaviors and processes is key for a business to fully support its clientele.
According to Scott, understanding the customer journey is important because it enables a company to learn about its customers and find the best ways to connect with them. In addition, Scott pointed out customers are amazing people, and devoting the necessary time and resources to learn about them can have far-flung effects on a business: “If you take the customers, the consumer side of our business, they really are probably some of the most incredible people you’ll ever meet literally in your lives. These are global citizens. They actually know no boundaries, they know no borders.”
A multinational business, meanwhile, faces numerous challenges to connect with customers in multiple countries simultaneously, Scott said. If a multinational company understands each country’s landscape, Scott said, it can extend its global reach: “When you work with as many countries as we do, and as many as you do, their country’s unique, their customer segment’s unique [and] we’re different. And when you’re trying to figure out how to get efficiency and scale, you have to have that balance of how unique and different as well as what some of those universal truths are.”
- See more at: http://www.argylejournal.com/customer-care/the-customer-journey-owning-the-moments-that-matter-diane-scott-executive-vice-president-global-chief-product-and-marketing-officer-western-union/#sthash.f7obFZAb.dpuf
Global Wealth Partner Presentation | Wealth MigrateWealth Migrate
At Wealth Migrate we have funded ourselves differently. Basically in 2014, Scott Picken the Founder read Behind the Cloud by Marc Benihoff (Founder of Salesforce). They never used VC and started their Design Partners in 1999 with their own clients. Through this community they not only built a world class and UX friendly system, they raised $64m and these investors shared in the upside of the 14th biggest technology company in the world.
In June 2014 we formed our Wealth Partners. We currently have 90 Wealth Partners who have invested in our company, joined the global community, assist to built a world class platform and will share in the upside of this purpose driven company. We have done several rounds and have raised just over $8m to-date.
Our simple CAP Table looks like this
Founders & Management 52%
Non-Exec 5%
Wealth Partners 37%
Employee Incentive Pool 6%
This was the presentation which Scott Picken the Founder & CEO of Wealth Migrate shared.
Wealth Migrate, Your Trusted Global Real Estate Marketplace, is leading The Wealth Movement in globally creating wealth for all through real estate and technology! http://www.wealthmigrate.com
Wealth Migrate is a KPMG Global Top 50 Fintech company, top-10, global real estate investment platform, bringing the tools and transparency to enable emerging market investors access to high yield, institutional quality, developed market real estate at scale. Our FinTech enabled platform makes direct investment accessible, safe and affordable for global retail investors seeking US dollar, Aus dollar or Pound based income. By leveraging big data technology, robo-advisory based on goals, block chain record-keeping, global boots on the ground origination and the social power of collective buying—we bring trust, transparency and access to an opaque and complex process.
Wealth Migrate will do this through the power of the crowd and technology, by helping investors have access to invest and partner with the safest and best institutional grade opportunities locally or internationally, while letting real estate providers have access to the depth and quality of global investors, thus creating global wealth for all!
It provides a global, self-service, Fintech real estate solution, which takes advantage of local real estate markets, through best-of-breed partners, efficiency, a global IT platform and collective buying power.
Basically it is tomorrow’s simple answer to making sophisticated investments in local and global real estate, residential and commercial, with like-minded real estate investors and to create global wealth, today.
Wealth Migrate’s foundations are built firmly on three core values, trust, transparency and most importantly making sure that everyone’s interests are aligned. It is a blend of nature’s laws and technology which revolves around partnerships, as nature teaches us.
Fintech & Insurtech - Payments: Company presentation by Moshe Selfin, COO & CTO of Credorax at the NOAH Conference London 2019, 30-31 October, Old Billingsgate.
Credorax is a payment processing and merchant acquiring company providing services to cross-border multidimensional merchants.
Jose Luis Soria - Codemotion 2014 - Designing a release pipelineJose Luis Soria
This document outlines Jose Luis Soria's presentation on designing a release pipeline. It discusses defining components, sub-pipelines, stages and orchestration, environments, steps, automation and tooling. The key aspects are defining independent components, identifying stages to filter unfit candidates and provide feedback, automating steps, and choosing tools to support the pipeline design.
Jose Luis Soria - XP2014 - Designing a Release PipelineJose Luis Soria
This document discusses designing a release pipeline. It begins by defining key concepts like components, sub-pipelines, stages, environments, and steps. It then provides tips and considerations for identifying each of these elements to build out a release pipeline. The document emphasizes automating as much as possible, using virtualization, and evolving the pipeline over time based on feedback and lessons learned.
More Related Content
Similar to Lean Kanban at Ria - Lean Kanban Southern Europe 2015
Three conferences will be held in 2019 to connect European digital companies with capital and investors. The conferences in London, Berlin, and Tel Aviv will bring together executives, entrepreneurs and investors to promote funding opportunities for European and Israeli digital startups at different stages. Splitit is a payment solution that allows customers to split purchases into interest-free monthly installments using an existing credit or debit card without additional applications or registrations. NOAH Advisors is a leading European corporate finance boutique focused on internet companies that has successfully completed over 25 M&A and financing transactions for clients.
Infrastructure - Presentation by Rémi Aubert and Alix de Sagazan, Founders of AB Tasty at the NOAH Conference London 2016, Old Billingsgate on the 10th of November 2016.
Boosting Ecommerce Conversion with Payments Innovation - Workshop by Pierre-Antoine Vacheron, Executive Vice President Retail, CEO, Sumit Arora, Director Business Development EMEA and Gertjan Dewaele, Product Intelligence & Innovation Lead of Ingenico ePayments at the NOAH Conference Berlin 2017, Tempodrom on the 22nd of June 2017.
- Azimo is a digital money transfer service that allows fast, low-cost international money transfers. It has grown rapidly while maintaining profitability.
- Azimo has built a global payment network covering over 200 receiving countries and currencies that allows 80% of transfers to be delivered within 1 hour.
- Azimo's modular tech platform has allowed it to scale efficiently while controlling costs. It expects to continue growing its business 3x over the next 3 years through expanding its sending markets and payment methods.
Infrastructure - Presentation by Aaron Watson - VP, Business Development, and Dr. Liraz Margalit - Chief Behavioural Psychologist of Clicktale at the NOAH Conference London 2016, Old Billingsgate on the 10th of November 2016.
NCS Collection is a debt collection agency that has been operating since 1993. It specializes in commercial, corporate, and consumer debt collection services across the Middle East and North Africa (MENA) region. It employs innovative strategies and a professional, multilingual team to collect debts globally. NCS Collection aims to exceed stakeholder expectations through integrity, customer focus, best practices, a skilled workforce, and innovative services. It offers customized collection services across diverse sectors while maintaining high ethical standards and client confidentiality.
Project Portfolio Management with Kanban in an international companyJose Luis Soria
This document discusses using Kanban techniques for project portfolio management at an international company. It describes the company Euronet Worldwide as a leading electronic payment and money transfer network operating in over 50 countries. It then discusses using techniques like upstream Kanban, customer Kanban, and options limiting to help manage the flow of work and improve collaboration between customers and teams. The document provides examples of Kanban boards and views that could be used to visualize and manage the end-to-end workflow.
How Remote Agents are Changing Customer ExperienceLiveops
Find out why remote agents are shifting the call center industry and elevating the customer experience. In the CCW Remote Agent Report, you can read insights from top executives on remote agents in the customer service space.
This document proposes a solution to two problems: the expensive costs of money transfers to Africa, and beneficiaries often misallocating funds. The proposed solution is an online platform called Mergims that allows African migrants to prepay for services and products from merchants in Africa for their relatives to benefit from. Migrants would log onto the platform, select items, pay via PayPal, and merchants would instantly deliver to beneficiaries via various distribution channels. The business model involves earning commissions from merchants and service fees from migrants. Projections show rapid growth over 5 years in transactions, users, markets, and revenues as the platform expands its services and distribution channels.
How would you like to work as an Account Executive for Central Payment? This will put you no the fast tract to financial independence
For further information: pbisconti@cpay-usa.com
or call (561) 441 4675
The Customer Journey: Owning the Moments That Matter: Diane Scott, Executive ...Argyle Executive Forum
Diane Scott, Executive Vice President and Global Chief Product and Marketing Officer for Western Union, discussed what it takes for a company to effectively serve its customers during her presentation at the 2014 Customer Care Leadership Forum in Denver on Sept. 11. In her presentation, “The Customer Journey: Owning the Moments That Matter,” Scott noted understanding customer attitudes, behaviors and processes is key for a business to fully support its clientele.
According to Scott, understanding the customer journey is important because it enables a company to learn about its customers and find the best ways to connect with them. In addition, Scott pointed out customers are amazing people, and devoting the necessary time and resources to learn about them can have far-flung effects on a business: “If you take the customers, the consumer side of our business, they really are probably some of the most incredible people you’ll ever meet literally in your lives. These are global citizens. They actually know no boundaries, they know no borders.”
A multinational business, meanwhile, faces numerous challenges to connect with customers in multiple countries simultaneously, Scott said. If a multinational company understands each country’s landscape, Scott said, it can extend its global reach: “When you work with as many countries as we do, and as many as you do, their country’s unique, their customer segment’s unique [and] we’re different. And when you’re trying to figure out how to get efficiency and scale, you have to have that balance of how unique and different as well as what some of those universal truths are.”
- See more at: http://www.argylejournal.com/customer-care/the-customer-journey-owning-the-moments-that-matter-diane-scott-executive-vice-president-global-chief-product-and-marketing-officer-western-union/#sthash.f7obFZAb.dpuf
Global Wealth Partner Presentation | Wealth MigrateWealth Migrate
At Wealth Migrate we have funded ourselves differently. Basically in 2014, Scott Picken the Founder read Behind the Cloud by Marc Benihoff (Founder of Salesforce). They never used VC and started their Design Partners in 1999 with their own clients. Through this community they not only built a world class and UX friendly system, they raised $64m and these investors shared in the upside of the 14th biggest technology company in the world.
In June 2014 we formed our Wealth Partners. We currently have 90 Wealth Partners who have invested in our company, joined the global community, assist to built a world class platform and will share in the upside of this purpose driven company. We have done several rounds and have raised just over $8m to-date.
Our simple CAP Table looks like this
Founders & Management 52%
Non-Exec 5%
Wealth Partners 37%
Employee Incentive Pool 6%
This was the presentation which Scott Picken the Founder & CEO of Wealth Migrate shared.
Wealth Migrate, Your Trusted Global Real Estate Marketplace, is leading The Wealth Movement in globally creating wealth for all through real estate and technology! http://www.wealthmigrate.com
Wealth Migrate is a KPMG Global Top 50 Fintech company, top-10, global real estate investment platform, bringing the tools and transparency to enable emerging market investors access to high yield, institutional quality, developed market real estate at scale. Our FinTech enabled platform makes direct investment accessible, safe and affordable for global retail investors seeking US dollar, Aus dollar or Pound based income. By leveraging big data technology, robo-advisory based on goals, block chain record-keeping, global boots on the ground origination and the social power of collective buying—we bring trust, transparency and access to an opaque and complex process.
Wealth Migrate will do this through the power of the crowd and technology, by helping investors have access to invest and partner with the safest and best institutional grade opportunities locally or internationally, while letting real estate providers have access to the depth and quality of global investors, thus creating global wealth for all!
It provides a global, self-service, Fintech real estate solution, which takes advantage of local real estate markets, through best-of-breed partners, efficiency, a global IT platform and collective buying power.
Basically it is tomorrow’s simple answer to making sophisticated investments in local and global real estate, residential and commercial, with like-minded real estate investors and to create global wealth, today.
Wealth Migrate’s foundations are built firmly on three core values, trust, transparency and most importantly making sure that everyone’s interests are aligned. It is a blend of nature’s laws and technology which revolves around partnerships, as nature teaches us.
Fintech & Insurtech - Payments: Company presentation by Moshe Selfin, COO & CTO of Credorax at the NOAH Conference London 2019, 30-31 October, Old Billingsgate.
Credorax is a payment processing and merchant acquiring company providing services to cross-border multidimensional merchants.
Similar to Lean Kanban at Ria - Lean Kanban Southern Europe 2015 (20)
Jose Luis Soria - Codemotion 2014 - Designing a release pipelineJose Luis Soria
This document outlines Jose Luis Soria's presentation on designing a release pipeline. It discusses defining components, sub-pipelines, stages and orchestration, environments, steps, automation and tooling. The key aspects are defining independent components, identifying stages to filter unfit candidates and provide feedback, automating steps, and choosing tools to support the pipeline design.
Jose Luis Soria - XP2014 - Designing a Release PipelineJose Luis Soria
This document discusses designing a release pipeline. It begins by defining key concepts like components, sub-pipelines, stages, environments, and steps. It then provides tips and considerations for identifying each of these elements to build out a release pipeline. The document emphasizes automating as much as possible, using virtualization, and evolving the pipeline over time based on feedback and lessons learned.
Jose Luis Soria - Microsoft Plataforma Empresarial 2014 - ALM como factor dif...Jose Luis Soria
Application lifecycle management (ALM) es el manejo del ciclo de vida de las aplicaciones desde los requerimientos hasta el mantenimiento, incluyendo el desarrollo, pruebas y gestión de cambios. ALM abarca requerimientos, arquitectura de software, programación, pruebas, mantenimiento, gestión de cambios, gestión de proyectos y lanzamientos. La inversión en ALM puede ser un factor diferenciador para las organizaciones.
Alm Forum 2014 - Jose Luis Soria - Patterns and anti-patterns for (Continuous...Jose Luis Soria
The document discusses various anti-patterns related to software delivery and continuous delivery practices. It identifies issues such as failing to version control components, manually performing deployment tasks, complex deployment procedures, lack of automation, not validating in production-like environments, lack of rollback preparation, rebuilding software multiple times, and an overall lack of a well-defined delivery process. It recommends corresponding patterns to address these anti-patterns, such as versioning everything, automating all tasks, one-click deployments, deploying to production-like environments, preparing for rollbacks, building only once, and establishing a robust release pipeline.
ALM Tour 2013 - Responderá mi aplicación en el mundo real?Jose Luis Soria
The document contains contact information for an individual named JL Soria, including their email, Twitter handle, blog links, and slideshare profile. It also includes several bitly links and the hashtag #PlainConceptsALM.
ALM Tour 2013 - Proyectos bajo control - asegurando la entrega de valorJose Luis Soria
El documento habla sobre la entrega ágil de valor y describe los requisitos para construir software funcional. Menciona preguntas clave como cuánto retraso hay acumulado, qué tanto han cambiado los requisitos originales y cuándo se terminará el proyecto. También incluye enlaces a Visual Studio Online y SlideShare donde se puede encontrar más información relacionada.
Bcn devcon jose luis soria - patterns & antipatterns for deliveryJose Luis Soria
The document discusses various patterns and antipatterns related to continuous software delivery. It begins by introducing the topic and speaker. It then lists several principles and quotes related to continuous delivery. It proceeds to discuss different software delivery models from no model to collaborative approaches. It then outlines numerous delivery patterns and practices that organizations should strive for, such as automating everything, tokenizing configurations, one-click deployments, deploying the same way to every environment, and having rollback mechanisms. It also discusses related antipatterns to avoid. The document concludes by encouraging questions and providing additional resources.
ALM Summit 3 - Setting up a Continuous Delivery Deployment Pipeline with TFSJose Luis Soria
The document discusses setting up a deployment pipeline with Team Foundation Server (TFS). It begins by defining what a pipeline is and providing examples of different types of pipelines like automated, manual, and continuous deployment styles. It then discusses why pipelines are useful, including benefits like getting early feedback, transparency, flexibility, and empowering teams. The document outlines criteria for success like shorter cycle times, greater test coverage, and improved velocity. It also lists potential warning signs and concludes with discussing how TFS can be used to implement an effective pipeline including practices for building, testing, deploying and managing environments.
Jose Luis Soria - Visual Studio Tour Plain Concepts - DevOpsJose Luis Soria
DevOps es un conjunto de prácticas que fomentan la colaboración entre equipos de desarrollo y operaciones para reducir costes, maximizar la entrega de valor y mejorar la productividad de los equipos mediante la automatización, la monitorización y la integración continua.
Visual Studio Tour Plain Concepts - ALM para Windows 8Jose Luis Soria
Este documento describe las particularidades del ciclo de vida de desarrollo de aplicaciones (ALM) para Windows 8, incluyendo definición de requisitos, desarrollo, pruebas automatizadas y manuales, y certificación de aplicaciones para la Windows Store. Se enfoca en las nuevas herramientas y procesos necesarios para el desarrollo de aplicaciones para múltiples dispositivos bajo la nueva plataforma Windows 8.
Slides for my presentation at ALE2012, "Cargo Cult Agile Training & Coaching". About common problems and pitfalls related to how we think and judge, and how they may affect the way we act when helping others to learn and work around Agile
Be able to deliver database changes in a simple and quick way. Keep always a functional version of the database. Use practices like version control, coding aids, isolated development environments, unit testing, and continuous integration to support agile database development and the ability to introduce changes at any time.
Este documento describe cómo aplicar prácticas de gestión del ciclo de vida de las aplicaciones (ALM) a proyectos en Azure. Explica que los proyectos Azure tienen particularidades como el despliegue en dos entornos y la reciclación aleatoria de instancias. Recomienda automatizar tareas como el empaquetado, despliegue, pruebas y la gestión de entornos para reducir costes y mejorar la calidad.
Ganpati Kumar Choudhary Indian Ethos PPT.pptx, The Dilemma of Green Energy Corporation
Green Energy Corporation, a leading renewable energy company, faces a dilemma: balancing profitability and sustainability. Pressure to scale rapidly has led to ethical concerns, as the company's commitment to sustainable practices is tested by the need to satisfy shareholders and maintain a competitive edge.
A presentation on mastering key management concepts across projects, products, programs, and portfolios. Whether you're an aspiring manager or looking to enhance your skills, this session will provide you with the knowledge and tools to succeed in various management roles. Learn about the distinct lifecycles, methodologies, and essential skillsets needed to thrive in today's dynamic business environment.
Employment PracticesRegulation and Multinational CorporationsRoopaTemkar
Employment PracticesRegulation and Multinational Corporations
Strategic decision making within MNCs constrained or determined by the implementation of laws and codes of practice and by pressure from political actors. Managers in MNCs have to make choices that are shaped by gvmt. intervention and the local economy.
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
Comparing Stability and Sustainability in Agile SystemsRob Healy
Copy of the presentation given at XP2024 based on a research paper.
In this paper we explain wat overwork is and the physical and mental health risks associated with it.
We then explore how overwork relates to system stability and inventory.
Finally there is a call to action for Team Leads / Scrum Masters / Managers to measure and monitor excess work for individual teams.
Public Speaking Tips to Help You Be A Strong Leader.pdfPinta Partners
In the realm of effective leadership, a multitude of skills come into play, but one stands out as both crucial and challenging: public speaking.
Public speaking transcends mere eloquence; it serves as the medium through which leaders articulate their vision, inspire action, and foster engagement. For leaders, refining public speaking skills is essential, elevating their ability to influence, persuade, and lead with resolute conviction. Here are some key tips to consider: https://joellandau.com/the-public-speaking-tips-to-help-you-be-a-stronger-leader/
Org Design is a core skill to be mastered by management for any successful org change.
Org Topologies™ in its essence is a two-dimensional space with 16 distinctive boxes - atomic organizational archetypes. That space helps you to plot your current operating model by positioning individuals, departments, and teams on the map. This will give a profound understanding of the performance of your value-creating organizational ecosystem.
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
408-784-7371
Foodservice Consulting + Design
Enriching engagement with ethical review processesstrikingabalance
New ethics review processes at the University of Bath. Presented at the 8th World Conference on Research Integrity by Filipa Vance, Head of Research Governance and Compliance at the University of Bath. June 2024, Athens
Sethurathnam Ravi: A Legacy in Finance and LeadershipAnjana Josie
Sethurathnam Ravi, also known as S Ravi, is a distinguished Chartered Accountant and former Chairman of the Bombay Stock Exchange (BSE). As the Founder and Managing Partner of Ravi Rajan & Co. LLP, he has made significant contributions to the fields of finance, banking, and corporate governance. His extensive career includes directorships in over 45 major organizations, including LIC, BHEL, and ONGC. With a passion for financial consulting and social issues, S Ravi continues to influence the industry and inspire future leaders.
Integrity in leadership builds trust by ensuring consistency between words an...Ram V Chary
Integrity in leadership builds trust by ensuring consistency between words and actions, making leaders reliable and credible. It also ensures ethical decision-making, which fosters a positive organizational culture and promotes long-term success. #RamVChary
12 steps to transform your organization into the agile org you deservePierre E. NEIS
During an organizational transformation, the shift is from the previous state to an improved one. In the realm of agility, I emphasize the significance of identifying polarities. This approach helps establish a clear understanding of your objectives. I have outlined 12 incremental actions to delineate your organizational strategy.
Lean Kanban at Ria - Lean Kanban Southern Europe 2015
1. Jose Luis Soria
Continuous Improvement Manager
jsoriat@riafinancial.com
@jlsoriat #lkse15
Lean Kanban at Ria Money Transfer
Madrid, April 21st 2015
2. We are Ria…
The third largest money transfer company in the world and part of an
industry that moves more than $500 billion each year.
Ria exists thanks to the dreams of some 232 million international
migrants that left their homes in search of something more.
Many don’t have access to traditional banking services, so we provide a
secure, reliable and affordable way for them to send money home to
their loved ones.
2
3. epay0
EURONET WORLDWIDE, Inc. (NASDAQ: EEFT)
• Largest Independent ATM
deployer in Central &
Eastern Europe
• Largest independent shared
ATM network in India
• Payment Systems Software
licensed by 126 customers
in 54 countries
• Consumer-to-consumer
and business-to-
business money transfer
services
• Available in over 130
countries through a
network of 243,000+
agent & store locations
• Extensive global electronic
payment and distribution
network
• 200+ agreements with
mobile operators
• 100+ agreements with
non-mobile content
providers
RIA IS PART OF EURONET WORLDWIDE
EFT Processing Money Transfer Payments & Prepaid
4. THE MONEY TRANSFER SEGMENT
EFT
Third largest global money
transfer company
Founded in 1987,
2,400+ employees
Services in over 130 countries
through a network of 243,000+
agent & store locations
Serves migrant workers, unbanked
and underbanked individuals
Moved $12.2B principal in 2014
Provides foreign exchange and
payment services
Founded in the UK with
operations in Australia, New
Zealand, and Spain
Acquired by Euronet in 2014
Serves corporates – typically SMEs
- and individuals – typically white-
collar workers
Moved $8.2B principal in 2014
5. RIA HISTORY
1987 1993-2002 2005 2007
2010 2011 2012 2014
Ria launches in
New York City
Expands to Europe: Spain,
France, Italy, UK & Germany
Opens office in
Australia
Ria is acquired by
Euronet Worldwide Inc.
A hub in Dakar, Senegal
is opened
A hub in Mumbai, India
is opened
riamoneytransfer.com
launches in the US
launches in the US
6. Sources: United Nations www.unpopulation.org, www.financialaccess.org, World Bank
• Our Target Customers:
o Migrant Workers estimated at 232 million
o Underbanked/Unbanked - 2.5 billion adults, over half of the world’s adult population, do
not use formal financial services to save or borrow
• Remittance flows to developing countries reached
$435 billion in 2014, 7.8% growth over the previous
year
• Global remittances, including those to
developed/high-income countries, estimated at
$581 billion in 2014, will rise to $681 billion in 2016
THE CUSTOMERS WE SERVE
7. Migrant
Supporters
Sends for:
regular support
Looks for:
value, speed,
reliability
Thoughtful
Gifters
Sends for: gifts
on special
occasions
Looks for:
convenience,
reliability, speed
Professional
Achievers
Sends for: gifts,
payment,
investment
Looks for:
simplicity,
convenience,
safety
Education
Sponsors
Emergency
Saviors
Sends for:
ongoing
support, gifts,
assistance
Looks for:
convenience,
reliability,
speed
Established
Immigrants
Sends for:
ongoing
support, gifts,
investment
Looks for:
convenience,
simplicity,
reliability
OUR CUSTOMER NEEDS AND USE CASES
Tenure in the Host Country
FinancialAcculturation
MoneyMovementOptions
We strive to offer the most simple, reliable and friendly money transfer
service. We go to great lengths to ensure people's hard-earned money
is received by their families wherever they may be around the globe.
8.
9. THE SERVICES WE PROVIDE
Bill Payment
Check Cashing
Prepaid Airtime
Products
9
Money Transfer
10. NETWORK OF GLOBAL STORES AND AGENTS
Americas
66,000+ locations
151 stores
Asia Pacific
125,000+ locations
3 stores
Customer Service and Regional Offices: Call Centres in USA, Spain, El Salvador, India, Senegal, Philippines, China
Global HQ, California, U.S.A
EMEASA HQ, Madrid, Spain
243,000+ locations in 130+ countries
22 licensed money transfer countries
60 money transfer-originating countries
Europe
38,000+ locations
74 stores
Africa
14,000+ locations
11. 110.000
146.000
177.000
216.000
243.000
2010 2011 2012 2013 2014
Location Count
CAGR 4Yrs: 22%
NETWORK GROWTH
Locations by Region 2014
18,8 20,7
23,7
27,8
40,4
2010 2011 2012 2013 2014
Money Transfer Transaction Growth
Million transactions
CAGR 4Yrs: 21%
Africa +
Oceania
6%
N. America
10%
Europe
16%
LAC
17%
ASIA
51%
14. We take our responsibility seriously, and we’re proud of our record.
With dedicated Compliance Officers and Certified Anti-Money
Laundering Team, Ria regularly conducts:
• Agent Verification, Documentation and Credit Review
• Onsite and Offsite Agent Visits, Automated and Over-the-Phone
Transaction Monitoring and Verification
• In-depth Compliance Training
“At Ria, compliance is everyone’s
responsibility.”
15. REGULATORY AUTHORITIES
United States of America:
Financial Crimes Enforcement Network (FinCEN) and the Office of
Foreign Assets Control (OFAC).
States and Local Governments
States Licenses: Ria holds licenses to conduct the services of money
transmission and the sale of checks (e.g., money orders) in all 48 states
regulating these services, plus the District of Columbia (D.C.), Puerto
Rico and the US Virgin Islands.
Europe: Financial Conduct Authority (FCA)
United Kingdom, EPS Countries (France, Germany, Finland,
Netherlands, Luxembourg, Cyprus, Norway, Denmark, Poland)
Australia: Licensed by Australian Securities & Investments Commission
(“ASIC”).
16. Launched riamoneytransfer.com
Went live with Walmart2Walmart
Acquired HiFX
Named Supplier of the Year by Walmart
Added 30k+ locations
Obtained money transfer license in India
Euronet (EEFT) stock price has gained ~50%
in the last 15 months
2014 HIGHLIGHTS
22. Larman's Laws Of Organizational Behavior
• Organizations are implicitly optimized to avoid changing the
status quo middle- and first-level manager and “specialist”
positions & power structures.
• Corollary: any change initiative will be reduced to redefining or
overloading the new terminology to mean basically the same
as status quo.
• Corollary: any change initiative will be derided as “purist”,
“theoretical”, “revolutionary”, and “needing pragmatic
customization for local concerns” - which deflects from
addressing weaknesses and manager/specialist status quo.
• Culture follows structure.
Continuous improvement?
38. NETWORK OF GLOBAL STORES AND AGENTS
Americas
66,000+ locations
151 stores
Asia Pacific
125,000+ locations
3 stores
Customer Service and Regional Offices: Call Centres in USA, Spain, El Salvador, India, Senegal, Philippines, China
Global HQ, California, U.S.A
EMEASA HQ, Madrid, Spain
243,000+ locations in 130+ countries
22 licensed money transfer countries
60 money transfer-originating countries
Europe
38,000+ locations
74 stores
Africa
14,000+ locations
43. • By cost of delay
• Weighted Shortest Job First
Priority = (Value + Criticality + Risk Reduction) / Size
Prioritization
Business Value Time Criticality Risk Reduction Size Priority Index
L S XS XL 1000
S S S S 333
XL L XL XS 59
44.
45.
46. Communication
PROJECT HIGH-LEVEL BUSINESS GOAL
IN SCOPE FOR
EXPECTED
DELIVERY
BUSINESS HOLDERS IT OWNERS
THIS MONTH NEXT MONTH LATER UNKNOWN
Project 1 Goal 1 X Compliance Team 1, Team 2
Goal 2 X Operations Team 2
Goal 3 X Late June Compliance PO 1
Project 2 Goal 1 X May Operations, Sales Team 3
Goal 2 X Marketing PO 2
53. Lean principles
• Decide as late as possible
• Deliver as fast as possible
• Empower the team
• Build integrity in
• See the whole
Subordinate to the constraint
54. Lean principles
• Deliver as fast as possible
• Empower the team
• Build integrity in
• See the whole
Elevate the constraint
58. • Evolutionary change. A small improvement is way
better that no improvement at all.
• Backlogs/queues are waste. Be very selective about
what you put in the backlog.
• Be very selective about the work you address next.
• Take care of communication.
• Use your toolbox!
Some takeaways
59. We are hiring! http://bit.ly/1Dwn0Ha
Get the slides: http://slideshare.net/jlsoria
Free ebook: http://aka.ms/releasepipeline
jsoriat@riafinancial.com
@jlsoriat #lkse15
Questions? – Thanks!