BUSINESS IMPACT 
RELATIONSHIPSBETWEENLEADERSHIPDEVELOPMENT, EMPLOYEEENGAGEMENTANDBUSINESSPERFORMANCE
November 6-7, 2014 
ZurichSTRIM GROUP OFCOMPANIESWHO WEARE 
Many years of experience 
as globally acting senior 
executivesin the design and 
implementation of strategies 
High qualityreferencesas 
executivecoacheswitha focus 
on sales, marketing, financeand 
HR -partlyin international 
environments 
Scientific foundation, balance 
ofinternal andexternalevidence 
due tovariousteachingand 
researchactivities 
Specialistsin SWPand(HR/ 
Workforce/Sales) Analytics– 
partlywiththeinvolvement 
ofOutsourcing 
Development ofinnovative 
businessmodelswitha constant 
viewon cultureand 
leadership 
Empathyin large organizations 
connectedwithdown-to-earth- 
nessandexpertisein 
execution(conventions) 
xxx November 7, 2014 2
November 6-7, 2014 
ZurichKEY CHALLENGESANDSTRATEGIES 
The Conference Board: CEO Challenge Report 2014 November 7, 2014 3 
Managerial 
Leader- ship
November 6-7, 2014 
ZurichLEADERSHIP DEVELOPMENTLINKAGESTOBUSINESS IMPACT 
In accordance with: Nick Bontis und Jac Fitz-Enz, The Conference Board, Mark A. November 7, 2014 4 
Huselid, Brian E. Becker, Richard W. Beatty, J.+P. Phillips 
Business Perfor- mance 
Resignation 
Risk 
R2=44,1% 
-0,372 
Managerial 
Leadership 
Training 
Human 
Capital 
Relational 
Capital 
StructuralCapital 
Human Capital Effectiven. 
KnowledgeGeneration 
EmployeeEngage- ment 
EmployeeSatisfaction 
EmployeeMotivation 
Value Alignment 
StrategyExecution* 
KnowledgeIntegration 
KnowledgeSharing 
Motivation Risk 
FailureandAvailabilityRisk 
Occupational 
SkillRisk 
Integrity 
Risk 
Alignment 
Risk 
0,506 
0,442 
0,530 
0,326 
0,360 
R2=68,2% 
R2=28,5% 
R2=28,5% 
0,751 
0,358 
0,307 
0,475 
0,327 
-0,337 
0,439 
0,456 
0,429 
0,394 
0,430 
0,285 
-0,233 
0,262 
Retention ofKey People 
Human Capital Depletion 
EmployeeBehaviorCustomer Impression 
Return on Assets 
Operating Margin 
Revenue Growth 
Customer Retention 
A compellingPlace toWork 
A compellingPlace toShop 
A compellingPlace toInvest 
Leader- shipSkills & Comp. 
Leader- shipBehaviors 
Leader- shipDevelop- ment 
Leader- shipCulture 
Integrity 
Global mindset/thinking 
engagement 
retention
November 6-7, 2014 
ZurichLEADERSHIP DEVELOPMENTLINKAGESTOBUSINESS IMPACT–BACKUP Source: Investing in People. Financial Impact of Human Resource Initiatives. Wayne November 7, 2014 5 
Cascio and John Boudreau. P. 283 ff. 
Business Perfor- mance 
Resignation 
Risk 
R2=44,1% 
-0,372 
Managerial 
Leadership 
Training 
Human 
Capital 
Relational 
Capital 
StructuralCapital 
Human Capital Effectiven. 
KnowledgeGeneration 
EmployeeEngage- ment 
EmployeeSatisfaction 
EmployeeMotivation 
Value Alignment 
StrategyExecution* 
KnowledgeIntegration 
KnowledgeSharing 
Motivation Risk 
FailureandAvailabilityRisk 
Occupational 
SkillRisk 
Integrity 
Risk 
Alignment 
Risk 
0,506 
0,442 
0,530 
0,326 
0,360 
R2=68,2% 
R2=28,5% 
R2=28,5% 
0,751 
0,358 
0,307 
0,475 
0,327 
-0,337 
0,439 
0,456 
0,429 
0,394 
0,430 
0,285 
-0,233 
0,262 
Retention ofKey People 
Human Capital Depletion 
EmployeeBehaviorCustomer Impression 
Return on Assets 
Operating Margin 
Revenue Growth 
Customer Retention 
A compellingPlace toWork 
A compellingPlace toShop 
A compellingPlace toInvest 
Leader- shipSkills & Comp. 
Leader- shipBehaviors 
Leader- shipDevelop- ment 
Leader- shipCulture 
Integrity 
Global mindset/thinking 
engagement 
retention 
The logicoftalent-developmenteffects 
Source: Investingin People. Financial Impact ofHuman ResourceInitiatives. Wayne CascioandJohn Boudreau. P. 287
LEADERSHIP DEVELOPMENTWHYUSEIMPACT ANDROI ANALYSIS? 
REACTIVE 
►Show contributions of selected programs 
►Justify/defend budgets 
►Identify inefficient programs that need to be redesigned or eliminated 
PROACTIVE 
►Aligns learning to business needs 
►Earn respect of senior management / administrators 
►Improve support for projects 
►Enhance design and implementation processes 
►Identify successful programs that can be implemented in other areas 
►Earn a “seat at the table” 
November 7, 2014 6
November 6-7, 2014 
Zurich 
LEADERSHIP DEVELOPMENT 
WHAT NOW 
November 7, 2014 7 
63% 
of leaders rated the quality 
of their organization´s 
development program 
as poor or very poor 
of HR professionals 
view their organization´s 
leaders as high quality 
of leaders are considering 
themselves highly effective 
in leading across countries 
and cultures 
of leaders say that senior 
management is not involved 
enough in their development 
25% 
34% 46%
November 6-7, 2014 
Zurich 
LEADERSHIP DEVELOPMENT 
LEADERSHIP READINESS 
25% 
of organizations 
report their leaders 
are not VUCA-capable 
Organizations whose leaders 
are VUCA-capable are three 
times more likely to have 
financial performance 
commensurate with the 
top 20 percent. 
3X 
1 
Managing and 
introducing change 
2 
Building consensus 
and commitment 
3 
Inspiring others toward a 
challenging future vision 
4 Leading across generations 
November 7, 2014 8
November 6-7, 2014 
ZurichLEADERSHIP DEVELOPMENTLEADERSHIPDEVELOPMENT EXPERIENCES 
On-the- 
Job 
Learning 
Learning 
from 
Others 
Formal 
Learning 
70 : 20 : 10 
50 : 30 : 20 
1 
Mentoring 
2 
Action learninginitiatives 
3 
Rotationalprograms 
4 
International assignments 
5 
Executive coaching 
6 
Informal coaching/feedback 
7 
Participationin taskforce 
November 7, 2014 9
November 6-7, 2014 
Zurich 
LEADERSHIP DEVELOPMENT 
LEADERSHIP SKILLS & COMPETENCIES 
33% 
of organizations are currently 
focused on developing their 
leaders´ ability to foster 
innovation 
Organizations that have been 
focussing on developing these 
skills, and whose leaders are 
now more effective, are three 
times more likely to rank in the 
top 20 percent for financial 
performance. 
3X 
1 Integrity 
2 Global thinking/mindset 
3 Leading change 
4 Retaining/developing talent 
5 Influence 
6 Collaboration 
7 Self-awareness 
November 7, 2014 10
November 6-7, 2014 
ZurichLEADERSHIP DEVELOPMENTLEADERSHIPBEHAVIORS 
Therearestrong links betweenseveralSkills & Competenciesandthreeoutcomes: 
1 
Engagement 
2 
EmployeeDevelopment Focus 
3 
Retention 
Leader- shipBehaviors 
Leader- shipSkills & Comp. 
November 7, 2014 11
November 6-7, 2014 
ZurichLEADERSHIP DEVELOPMENTTHE ROI PROCESSMODEL 
November 7, 2014 12
November 6-7, 2014 
ZurichLEADERSHIP DEVELOPMENTTHE ROI V MODEL 
Source: Jack Phillips, Patricia Pulliam Phillips, Rebecca L. Ray: Measuring Leadership November 7, 2014 13 
Development. Quanify Your Program´s Impact and RoI on Organizational Performance, 2012.
November 6-7, 2014 
ZurichLEADERSHIP DEVELOPMENTLEADERSHIPCULTURE 
►Decentralized teams as a driver of creativity, collaboration and change 
►Leadership used for identity formation, team coaching and empowerment 
MaturityLevel 3 
MaturityLevel 2 
MaturityLevel 1 
3 
2 
1 
►self-organizing networks as a favored model for the future 
►Use of social media 
►Transformation to enterprise 2.0 
►attractive vision and agreed binding guidelines -increasing volatility, decreasing predictability 
►Leadership used for the definition of basic conditions and learning the contexts of meaning 
►Embedding of corporate activities in a stabilizing canon of values 
►Ability to cooperate has priority over the sole return fixation 
►Personal commitment is associated with esteem, decision- making autonomy and ownership 
►Value orientation of an solidary stakeholder action 
►Executives strive for a paradigm shift in leadership culture 
November 7, 2014 14
November 6-7, 2014 
Zurich 
LEADERSHIP DEVELOPMENT 
LEADERSHIP INDEX METRICS 
Source: PwC Saratoga. Managing people in a changing world. Key trends in human capital, a November 7, 2014 15 
global perspective, 2010.
November 6-7, 2014 
ZurichLEADERSHIP DEVELOPMENTBUSINESS IMPACT 
Leadership developmentpracticesaffecttheorganization´sfinancialperformance. 
November 7, 2014 16 
Financial Impact 
Leader- shipSkills & Comp. 
Leader- shipBehaviors 
Leader- shipDevelop- ment 
8,8x 
7,4x 
6x 
9x 
Business Perfor-mance
November 6-7, 2014 
ZurichLEADERSHIP DEVELOPMENTSUCCESSFACTORS(1/2) 
►Aligntheprogramtobusinessmeasuresin thebeginning 
►Identifyspecificbehaviorchangesneededforthetargetaudience 
►Identifylearningneedsforthetargetaudience 
►Establishapplicationan dimpactobjectivesforLD programs 
►Involvetherightpeopleat therighttime 
►Design leadershipdevelopmentforsuccessfullearningandapplication 
►Create expectationstoachieveresultsandprovidedata 
►Addressthelearningtransferissueearlyandoften 
November 7, 2014 18
November 6-7, 2014 
ZurichLEADERSHIP DEVELOPMENTSUCCESSFACTORS(2/2) 
►Establishsupportivepartnershipswithkeymanagers 
►Select theproper datasetsforthedesiredevaluationlevel 
►Builddatacollectionintotheprocessandpositionitasan applicationtool 
►Alwaysisolatetheeffectsoftheprogramon impactdata 
►BeproactiveanddevelopimpactandROI analysesformajorprograms 
►Usedatacollectedat different levelsforadjustmentsandimprovements 
November 7, 2014 19
November 6-7, 2014 
ZurichLEADERSHIP DEVELOPMENTCORE STATEMENTS 
►Establishorreinforcethebusinesscaseforprioritizedandhigh-quality leadershipdevelopment. 
►Achievingimprovedleadershipskills& competenciesandleadershipbehavior– leaderengagement/retention–alongwiththeresultingfinancialimpactwill bemuchmorechallengingwithoutan integratedandsolidlyreinforcedstrategyforleadergrowth. 
►Measuretheeffectivenessofcurrenttalentprogramswitha focuson improvingthetop 3-4 leadershipskills& competencies. The moreengaged, developed, andempoweredyourleadersare, themoretheycanhelpdrivebusinessoutcomes. 
►Directyourorganization´seffortstowardfuture-focusedandbusiness-centricanalyticsthatgenerateforesightabouttalentgapsanddrivetalentalignmentwithstrategicgoals. 
November 7, 2014 20
November 6-7, 2014 
ZurichCONVENTIONS2015MOTTO: „ANALYTICS MEETSEXECUTION“ 
Talent Relationship Management: May 21 
Human Capital Analytics: October15 
Talent Relationship Management : June 11 
Human Capital Analytics : October29 
Talent Relationship Management : June 25-26 
Human Capital Analytics : November 5 
November 7, 2014 30
YOURCONTACTPERSON 
►President and CEO at STRIMgroupAG in Zurich http://www.strimgroup.com 
►Senior Fellow Human Capital at The Conference Board in New York http://www.conference-board.org 
►Associate Professor at HTWG Constance / LCBS –MBA in Human Capital Management http://www.lcbs.htwg-konstanz.de 
►Selected professional positions: 
►Global Head of HR Analytics at Deutsche Bank AG, and 
►Senior Manager hrsat PricewaterhouseCoopers AG. 
845 Third Avenue 
New York, NY 10022-6600 
Phone: +49 (0)172 7590 688 
volker.mayer@conference-board.org 
Gütschstrasse22CH-8122 Binz (Zurich) 
Phone: +41 (0)43 366 05 58volker.mayer@strimgroup.com 
November 7, 2014 21

Leadership-development-programs-zurich-november-2014

  • 1.
    BUSINESS IMPACT RELATIONSHIPSBETWEENLEADERSHIPDEVELOPMENT,EMPLOYEEENGAGEMENTANDBUSINESSPERFORMANCE
  • 2.
    November 6-7, 2014 ZurichSTRIM GROUP OFCOMPANIESWHO WEARE Many years of experience as globally acting senior executivesin the design and implementation of strategies High qualityreferencesas executivecoacheswitha focus on sales, marketing, financeand HR -partlyin international environments Scientific foundation, balance ofinternal andexternalevidence due tovariousteachingand researchactivities Specialistsin SWPand(HR/ Workforce/Sales) Analytics– partlywiththeinvolvement ofOutsourcing Development ofinnovative businessmodelswitha constant viewon cultureand leadership Empathyin large organizations connectedwithdown-to-earth- nessandexpertisein execution(conventions) xxx November 7, 2014 2
  • 3.
    November 6-7, 2014 ZurichKEY CHALLENGESANDSTRATEGIES The Conference Board: CEO Challenge Report 2014 November 7, 2014 3 Managerial Leader- ship
  • 4.
    November 6-7, 2014 ZurichLEADERSHIP DEVELOPMENTLINKAGESTOBUSINESS IMPACT In accordance with: Nick Bontis und Jac Fitz-Enz, The Conference Board, Mark A. November 7, 2014 4 Huselid, Brian E. Becker, Richard W. Beatty, J.+P. Phillips Business Perfor- mance Resignation Risk R2=44,1% -0,372 Managerial Leadership Training Human Capital Relational Capital StructuralCapital Human Capital Effectiven. KnowledgeGeneration EmployeeEngage- ment EmployeeSatisfaction EmployeeMotivation Value Alignment StrategyExecution* KnowledgeIntegration KnowledgeSharing Motivation Risk FailureandAvailabilityRisk Occupational SkillRisk Integrity Risk Alignment Risk 0,506 0,442 0,530 0,326 0,360 R2=68,2% R2=28,5% R2=28,5% 0,751 0,358 0,307 0,475 0,327 -0,337 0,439 0,456 0,429 0,394 0,430 0,285 -0,233 0,262 Retention ofKey People Human Capital Depletion EmployeeBehaviorCustomer Impression Return on Assets Operating Margin Revenue Growth Customer Retention A compellingPlace toWork A compellingPlace toShop A compellingPlace toInvest Leader- shipSkills & Comp. Leader- shipBehaviors Leader- shipDevelop- ment Leader- shipCulture Integrity Global mindset/thinking engagement retention
  • 5.
    November 6-7, 2014 ZurichLEADERSHIP DEVELOPMENTLINKAGESTOBUSINESS IMPACT–BACKUP Source: Investing in People. Financial Impact of Human Resource Initiatives. Wayne November 7, 2014 5 Cascio and John Boudreau. P. 283 ff. Business Perfor- mance Resignation Risk R2=44,1% -0,372 Managerial Leadership Training Human Capital Relational Capital StructuralCapital Human Capital Effectiven. KnowledgeGeneration EmployeeEngage- ment EmployeeSatisfaction EmployeeMotivation Value Alignment StrategyExecution* KnowledgeIntegration KnowledgeSharing Motivation Risk FailureandAvailabilityRisk Occupational SkillRisk Integrity Risk Alignment Risk 0,506 0,442 0,530 0,326 0,360 R2=68,2% R2=28,5% R2=28,5% 0,751 0,358 0,307 0,475 0,327 -0,337 0,439 0,456 0,429 0,394 0,430 0,285 -0,233 0,262 Retention ofKey People Human Capital Depletion EmployeeBehaviorCustomer Impression Return on Assets Operating Margin Revenue Growth Customer Retention A compellingPlace toWork A compellingPlace toShop A compellingPlace toInvest Leader- shipSkills & Comp. Leader- shipBehaviors Leader- shipDevelop- ment Leader- shipCulture Integrity Global mindset/thinking engagement retention The logicoftalent-developmenteffects Source: Investingin People. Financial Impact ofHuman ResourceInitiatives. Wayne CascioandJohn Boudreau. P. 287
  • 6.
    LEADERSHIP DEVELOPMENTWHYUSEIMPACT ANDROIANALYSIS? REACTIVE ►Show contributions of selected programs ►Justify/defend budgets ►Identify inefficient programs that need to be redesigned or eliminated PROACTIVE ►Aligns learning to business needs ►Earn respect of senior management / administrators ►Improve support for projects ►Enhance design and implementation processes ►Identify successful programs that can be implemented in other areas ►Earn a “seat at the table” November 7, 2014 6
  • 7.
    November 6-7, 2014 Zurich LEADERSHIP DEVELOPMENT WHAT NOW November 7, 2014 7 63% of leaders rated the quality of their organization´s development program as poor or very poor of HR professionals view their organization´s leaders as high quality of leaders are considering themselves highly effective in leading across countries and cultures of leaders say that senior management is not involved enough in their development 25% 34% 46%
  • 8.
    November 6-7, 2014 Zurich LEADERSHIP DEVELOPMENT LEADERSHIP READINESS 25% of organizations report their leaders are not VUCA-capable Organizations whose leaders are VUCA-capable are three times more likely to have financial performance commensurate with the top 20 percent. 3X 1 Managing and introducing change 2 Building consensus and commitment 3 Inspiring others toward a challenging future vision 4 Leading across generations November 7, 2014 8
  • 9.
    November 6-7, 2014 ZurichLEADERSHIP DEVELOPMENTLEADERSHIPDEVELOPMENT EXPERIENCES On-the- Job Learning Learning from Others Formal Learning 70 : 20 : 10 50 : 30 : 20 1 Mentoring 2 Action learninginitiatives 3 Rotationalprograms 4 International assignments 5 Executive coaching 6 Informal coaching/feedback 7 Participationin taskforce November 7, 2014 9
  • 10.
    November 6-7, 2014 Zurich LEADERSHIP DEVELOPMENT LEADERSHIP SKILLS & COMPETENCIES 33% of organizations are currently focused on developing their leaders´ ability to foster innovation Organizations that have been focussing on developing these skills, and whose leaders are now more effective, are three times more likely to rank in the top 20 percent for financial performance. 3X 1 Integrity 2 Global thinking/mindset 3 Leading change 4 Retaining/developing talent 5 Influence 6 Collaboration 7 Self-awareness November 7, 2014 10
  • 11.
    November 6-7, 2014 ZurichLEADERSHIP DEVELOPMENTLEADERSHIPBEHAVIORS Therearestrong links betweenseveralSkills & Competenciesandthreeoutcomes: 1 Engagement 2 EmployeeDevelopment Focus 3 Retention Leader- shipBehaviors Leader- shipSkills & Comp. November 7, 2014 11
  • 12.
    November 6-7, 2014 ZurichLEADERSHIP DEVELOPMENTTHE ROI PROCESSMODEL November 7, 2014 12
  • 13.
    November 6-7, 2014 ZurichLEADERSHIP DEVELOPMENTTHE ROI V MODEL Source: Jack Phillips, Patricia Pulliam Phillips, Rebecca L. Ray: Measuring Leadership November 7, 2014 13 Development. Quanify Your Program´s Impact and RoI on Organizational Performance, 2012.
  • 14.
    November 6-7, 2014 ZurichLEADERSHIP DEVELOPMENTLEADERSHIPCULTURE ►Decentralized teams as a driver of creativity, collaboration and change ►Leadership used for identity formation, team coaching and empowerment MaturityLevel 3 MaturityLevel 2 MaturityLevel 1 3 2 1 ►self-organizing networks as a favored model for the future ►Use of social media ►Transformation to enterprise 2.0 ►attractive vision and agreed binding guidelines -increasing volatility, decreasing predictability ►Leadership used for the definition of basic conditions and learning the contexts of meaning ►Embedding of corporate activities in a stabilizing canon of values ►Ability to cooperate has priority over the sole return fixation ►Personal commitment is associated with esteem, decision- making autonomy and ownership ►Value orientation of an solidary stakeholder action ►Executives strive for a paradigm shift in leadership culture November 7, 2014 14
  • 15.
    November 6-7, 2014 Zurich LEADERSHIP DEVELOPMENT LEADERSHIP INDEX METRICS Source: PwC Saratoga. Managing people in a changing world. Key trends in human capital, a November 7, 2014 15 global perspective, 2010.
  • 16.
    November 6-7, 2014 ZurichLEADERSHIP DEVELOPMENTBUSINESS IMPACT Leadership developmentpracticesaffecttheorganization´sfinancialperformance. November 7, 2014 16 Financial Impact Leader- shipSkills & Comp. Leader- shipBehaviors Leader- shipDevelop- ment 8,8x 7,4x 6x 9x Business Perfor-mance
  • 17.
    November 6-7, 2014 ZurichLEADERSHIP DEVELOPMENTSUCCESSFACTORS(1/2) ►Aligntheprogramtobusinessmeasuresin thebeginning ►Identifyspecificbehaviorchangesneededforthetargetaudience ►Identifylearningneedsforthetargetaudience ►Establishapplicationan dimpactobjectivesforLD programs ►Involvetherightpeopleat therighttime ►Design leadershipdevelopmentforsuccessfullearningandapplication ►Create expectationstoachieveresultsandprovidedata ►Addressthelearningtransferissueearlyandoften November 7, 2014 18
  • 18.
    November 6-7, 2014 ZurichLEADERSHIP DEVELOPMENTSUCCESSFACTORS(2/2) ►Establishsupportivepartnershipswithkeymanagers ►Select theproper datasetsforthedesiredevaluationlevel ►Builddatacollectionintotheprocessandpositionitasan applicationtool ►Alwaysisolatetheeffectsoftheprogramon impactdata ►BeproactiveanddevelopimpactandROI analysesformajorprograms ►Usedatacollectedat different levelsforadjustmentsandimprovements November 7, 2014 19
  • 19.
    November 6-7, 2014 ZurichLEADERSHIP DEVELOPMENTCORE STATEMENTS ►Establishorreinforcethebusinesscaseforprioritizedandhigh-quality leadershipdevelopment. ►Achievingimprovedleadershipskills& competenciesandleadershipbehavior– leaderengagement/retention–alongwiththeresultingfinancialimpactwill bemuchmorechallengingwithoutan integratedandsolidlyreinforcedstrategyforleadergrowth. ►Measuretheeffectivenessofcurrenttalentprogramswitha focuson improvingthetop 3-4 leadershipskills& competencies. The moreengaged, developed, andempoweredyourleadersare, themoretheycanhelpdrivebusinessoutcomes. ►Directyourorganization´seffortstowardfuture-focusedandbusiness-centricanalyticsthatgenerateforesightabouttalentgapsanddrivetalentalignmentwithstrategicgoals. November 7, 2014 20
  • 20.
    November 6-7, 2014 ZurichCONVENTIONS2015MOTTO: „ANALYTICS MEETSEXECUTION“ Talent Relationship Management: May 21 Human Capital Analytics: October15 Talent Relationship Management : June 11 Human Capital Analytics : October29 Talent Relationship Management : June 25-26 Human Capital Analytics : November 5 November 7, 2014 30
  • 21.
    YOURCONTACTPERSON ►President andCEO at STRIMgroupAG in Zurich http://www.strimgroup.com ►Senior Fellow Human Capital at The Conference Board in New York http://www.conference-board.org ►Associate Professor at HTWG Constance / LCBS –MBA in Human Capital Management http://www.lcbs.htwg-konstanz.de ►Selected professional positions: ►Global Head of HR Analytics at Deutsche Bank AG, and ►Senior Manager hrsat PricewaterhouseCoopers AG. 845 Third Avenue New York, NY 10022-6600 Phone: +49 (0)172 7590 688 volker.mayer@conference-board.org Gütschstrasse22CH-8122 Binz (Zurich) Phone: +41 (0)43 366 05 58volker.mayer@strimgroup.com November 7, 2014 21