An attempt is made to re-define the Leadership traits in this changing global economics such that organizations encourage right spirit to attain Vision, Mission and Goals as defined in the rule book with pragmatism.

1. Leadership Traits
Need a paradigm shift
OPEN SLICE
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Shankar N Mandapaka

2. Introduction – Leadership Challenges
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Global opportunities making leaders adapt quickly to
different time-zones & cultures.
Challenges with Local Govt policies and team building –
Governance related aspects
No one strategy fits into the game plan
Continuous Innovation is key to success
Need to re-define target market, product(s) and services
Engagement model needed to bring all stake-holders on
a common platform - collaboration
Challenges in early identification of risk and risk
mitigation strategies
Increased responsibility towards society, environment
and sustainability
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3. Need Paradigm shift
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Seen different leadership styles
What is common in all is
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Work should be done
Teams work not individuals
Narrow mindedness
Each Style has it’s pros & cons
At the end, the job has to be done is the key whether by using
agile, best practices, prioritizing, zig-zag, via proper delegation or
task oriented or transactional or participative way.
MASTIC Consultancy Services team thought a new model shall
combine most of the traits originating from different leadership
styles to bring-in the needed collaboration at this point due to
global challenges which shall help leaders and organizations to
take Customer experience to next level.
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4. Paradigm shift – OPEN SLICE*
Observe
Endurance
Cohesive
Practical
Leadership
Traits
OPEN SLICE
Integrated
Naive
Layered
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* OPEN SLICE TM registration pending
Energize
Streamline
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5. Overview – OPEN SLICE
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O – Observe – A leader should be a keen observer
P – Practical – Pragmatism plays a vital role – Vision, Mission and
goals achieved realistically only
E - Energize – Should lead from front
N – Naive – encourage ingenuity and Innovation
S – Streamline – Encourage & Follow process adherence, SWOT, RIA
etc..
L – Layered – Encourage leadership responsibility at all 3 layers of
the organization and ensure follow-up measures implemented as
needed
I – Integrated – ensure systems and processes are integrated to
derive value from leadership efforts in both directions
C – Cohesive – Keep the Organization as a single unit always
E – Endurance – above steps will make leadership skills last longer
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6. Overview – OPEN SLICE
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Observe
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Observation is an art
It triggers creativity
It also relates behaviour with
context/content
Keeps a check on the sub-ordinates &
peers
Quickly help to map the standing
Helps control any situation upfront
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7. Overview – OPEN SLICE
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Practical
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A leader should always be pragmatic first
Be logical in thinking
Analytical bent
Emphasis is on data & associated information
Accepts RAID (Risk, Assumptions, Issues and
Dependencies) philosophy
Comes with solutions in dire straits
Protects his team
Motivates & mentors his team in the right direction
No Risk aversion
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8. Overview – OPEN SLICE
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Energize
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Comes with relationship building
Encourages small incremental changes & big leap
changes
Create internal competition in the right spirit inline with Organizations Vision, Mission and Goals
Organizes Open-house to get feedback (including
criticism) and convey progress
Takes Risk to the next level with predictability
Assess & re-design the performance measures
both short-term and long-term
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9. Overview – OPEN SLICE
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Naive
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Thinks Originality
Brings originality into every decision
Assess fitment faster
Keeps abreast with latest happenings in-andaround his/her Industry
Encourages Innovation at Strategic level
Discourages piracy, back-door activities
Encourages balanced approach on key
decisions
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10. Overview – OPEN SLICE
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Streamline
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Weighs ad-hoc Vs systematized way of working
Discourage short-cuts
Balances well between Quantitative Vs Qualitative
decisions
Encourages Compliance in-line with Industry
regulations
Report any frauds on-time & well in advance
Prefers Systems and processes with pragmatism
Establish effective and timely communication systems
at every level
Adhere Governance as needed from time-2-time
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11. Overview – OPEN SLICE
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Layered
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Good at delegation of work
Conduct Reviews
Evaluate Backward & Forward Integration
avenues from time-2-time
Creates competition and pro-active groups
Discourage too-many reporting layers
Use of Top-down and bottom-up approaches
for effective communication
Prioritize activities for better outcomes
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12. Overview – OPEN SLICE
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Integrated
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Looking at a problem as a whole not as a part
Understand impact across SCM chain
Encourage use of appropriate techniques to
resolve bottlenecks
No compromise on Personal integrity
Value the outcomes from integrated efforts
Stay calm, composed and unfettered during crisis
Good at handling crisis management
Build Customer (Internal & External) confidence in
the positive direction always.
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13. Overview – OPEN SLICE
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Cohesive
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Do not encourage rival groups
Build trustworthy teams
Mentor & Guide some team members to leadership
roles
Encourage Accountability & Responsibility at all levels
Encourage open spaces in office atmosphere
Share knowledge to bind gaps
Keep informed and inform all teams about present &
future plans
Encourage positive competition among star performers
to create awareness on management techniques
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14. Overview – OPEN SLICE
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Endurance
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All previous points trigger test of endurance
Be ready to face any failures positively
Never back-out on a key decision impacting
organization engagement
Failure strengthens the system & process
Encourage teams to learn from past mistakes using
knowledge management systems
Build a system to evaluate endurance periodically at all
levels.
Handling RAID in a systematic way can help increase
endurance of a service/product/customer
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15. Conclusion
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MASTIC Consultancy Services made a simple attempt to
re-define various traits of a Leader not a Manager
thought a good leader can revive things by following
certain traits.
MASTIC Consultancy Services strongly believe running
Industry 100% ethical way is not possible. But Leaders
have to strive hard to make the mark in building lasting
impression by reaching at least 90% levels following the
bell curve.
MASTIC Consultancy Services Pvt Ltd also salute those
leaders whose dreams and Ideas have had a major
impact on the masses and expect similar effort from the
NexG leaders in the right spirit.
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16. Contact information
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MASTIC Consultancy Services Private Limited is a start-up pure-play
Management & Technology consulting company (Key resource combined
experience close to 40+ person years) in order to help diverse
organizations with “think beyond” approach using delivery frameworks
developed from vast experience gained in the Industry working across
different domains (Telecom, BFIS, Pharmaceuticals, Retail and Health Care
and Manufacturing) and large value portfolio-programs-projects.
Main Focus is on TPA, Consulting and Support.
For Business Enquiries:
MASTIC Consultancy Services Private Limited
Hyderabad – 500085, India
Contact Shankar N Mandapaka
Mobile: +91 78932 12340;
e-mail: shankarnm@masticconsultancy.co.in; Website: www.masticconsultancy.co.in
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