Leadership Hillary Jenkins, Otago Polytechnic  2008
Leadership? The ability to inspire confidence and support for those trying to achieve goals The human factor that binds a group together and motivates it towards goals
Leadership Is more than giving people instructions and seeing that they are carried out. It means involving them so that they want to carry out  instructions because they feel it is right for them  and the whole group.
Leadership What are your thoughts about what a leader is? Someone who………………..
Leadership Inspires and stimulates others to achieve goals Influences people to act in a common direction Has the energy that motivates and co-ordinates Lets people work – not makes them
Leadership Influences others by acting as a positive role model Removes barriers to people can achieve Supporting, guiding, influencing Has a good knowledge of the work and industry they are in
Leaders you know? In 30 seconds write down as many people you consider to be leaders as you can
Leaders in Tourism Richard Branson Tamaki Brothers Ministry of Tourism Graeme Turner – Flight Centre/Top Deck Stelios Haji-Ioannou -EasyJet/Hotels Tony Ryan -RyanAir Hilton Family – Hilton Hotel Chain Thomas Cook Freddy Laker John Anderson - Contiki Tours
Leaders why? Without we would have  anarchy Imagine your life, community, world without someone In control Creating rules and laws Organising us in some form
Task One A brief history of leadership
Three Styles of Leadership Autocratic Laissez Fair Democratic Charismatic
Handout Definitions of each type of leader
Leadership Styles The way a person displays leadership practices May be based on their Personality Background Beliefs Values and work ethic Position they hold and the context of the leadership position
Styles in the Tourism Context Leadership involves power Positional Personal
Positional Power Comes from the authority of your position and is based on what you can do to and for others People with this power may need to use Rewards, bonuses, pay increases, threat of dismissal, refusal of wage increase in order to motivate those they work with Generally uses  transactional leadership
Personal Power Comes from interpersonal skills and respect People with this power use the respect people have for them due to their vision, commitment, knowledge, skills and personal attractiveness or charisma to motivate Generally uses  transformational leadership
Leadership Styles in the Tourism  Context Leaders in the tourism industry work in various contexts: Group size Purpose Dynamics Relation to leader Culture Ethnicity Beliefs, values Setting
Tour Guiding Context  Different styles may be better when There is an emergency The group is large The group is small The environment is different The group dynamics are difficult

Leadership Op 08

  • 1.
    Leadership Hillary Jenkins,Otago Polytechnic 2008
  • 2.
    Leadership? The abilityto inspire confidence and support for those trying to achieve goals The human factor that binds a group together and motivates it towards goals
  • 3.
    Leadership Is morethan giving people instructions and seeing that they are carried out. It means involving them so that they want to carry out instructions because they feel it is right for them and the whole group.
  • 4.
    Leadership What areyour thoughts about what a leader is? Someone who………………..
  • 5.
    Leadership Inspires andstimulates others to achieve goals Influences people to act in a common direction Has the energy that motivates and co-ordinates Lets people work – not makes them
  • 6.
    Leadership Influences othersby acting as a positive role model Removes barriers to people can achieve Supporting, guiding, influencing Has a good knowledge of the work and industry they are in
  • 7.
    Leaders you know?In 30 seconds write down as many people you consider to be leaders as you can
  • 8.
    Leaders in TourismRichard Branson Tamaki Brothers Ministry of Tourism Graeme Turner – Flight Centre/Top Deck Stelios Haji-Ioannou -EasyJet/Hotels Tony Ryan -RyanAir Hilton Family – Hilton Hotel Chain Thomas Cook Freddy Laker John Anderson - Contiki Tours
  • 9.
    Leaders why? Withoutwe would have anarchy Imagine your life, community, world without someone In control Creating rules and laws Organising us in some form
  • 10.
    Task One Abrief history of leadership
  • 11.
    Three Styles ofLeadership Autocratic Laissez Fair Democratic Charismatic
  • 12.
    Handout Definitions ofeach type of leader
  • 13.
    Leadership Styles Theway a person displays leadership practices May be based on their Personality Background Beliefs Values and work ethic Position they hold and the context of the leadership position
  • 14.
    Styles in theTourism Context Leadership involves power Positional Personal
  • 15.
    Positional Power Comesfrom the authority of your position and is based on what you can do to and for others People with this power may need to use Rewards, bonuses, pay increases, threat of dismissal, refusal of wage increase in order to motivate those they work with Generally uses transactional leadership
  • 16.
    Personal Power Comesfrom interpersonal skills and respect People with this power use the respect people have for them due to their vision, commitment, knowledge, skills and personal attractiveness or charisma to motivate Generally uses transformational leadership
  • 17.
    Leadership Styles inthe Tourism Context Leaders in the tourism industry work in various contexts: Group size Purpose Dynamics Relation to leader Culture Ethnicity Beliefs, values Setting
  • 18.
    Tour Guiding Context Different styles may be better when There is an emergency The group is large The group is small The environment is different The group dynamics are difficult