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Recognising and responding to the warning signs of
leadership derailment
Renu Gundala, Talent Grader and
Piers Courage-Jones, Talentpraxis Group
About Renu Gundala
▪ Founder of Talent Grader
▪ Talent Grader is a dedicated assessment platform that supports HR &
recruitment professionals and SMEs to place right people in right jobs by using
reliable and valid talent assessments
▪ 15+ years of experience in recruitment
▪ Design and delivery of recruitment strategy for c-suite roles
▪ Led on continuous process improvement projects in recruitment in public and
charity sectors
▪ Delivered assessment centres for leaders and managers using variety of talent
assessments with a focus on candidate experience and D & I
+44 (0) 773 0444 949
Renu@talentgrader.com https://www.talentgrader.com
About Piers Courage-Jones
▪ Founder & Director
▪ Chartered Psychologist
▪ Chartered Scientist
▪ Associate Fellow of the British Psychological Society
▪ 20+ years’ experience of assessing people using a wide array of assessments,
has personally assessed over 22,000 people globally
▪ Guest Speaker and Masterclass Deliverer for KornFerry Group’s psychologists
and clients on the links between evolutionary behaviours, our hard-wired need
to avoid risk and associated derailment behaviours and the implications for
organisational effectiveness
▪ Has also worked closely with some of the Industry ‘Giants’, including Roger
Holdsworth (co-founder of SHL & TalentQ) and Dr Alan Bourne (Founder of
SOVA Assessments)
+44 (0) 1271 864016
piers@talentpraxisgroup.com www.talentpraxisgroup.com
Recognising and responding to the warning signs of
leadership derailment.
Piers Courage-Jones
CPsychol, CSci, AFBPsS.
What we will aim to cover today
1. Leaders
under
pressure
2. Recognising
derailment
3. Addressing
derailers
The personality of an individual plays a key role in this process from a psychological perspective,
with increased risk of extreme behaviours occurring when under acute or continued pressure.
Much of the early research relates to the clinical understanding of personality disorders.
Responding to change - the evolutionary need to avoid risk
The ‘fight or flight’ response
▪ Triggers the stress response at a physiological level
▪ Stress is the ‘perceived’ inability to deal with an external stressor
▪ Behavioural and physiological symptoms – all align to derailers with clear ‘warnings’ beforehand
Personality and Derailment
The 3 R’s and understanding our behaviours
√
√
The Human/
Computer
(5-10%)
Source: The Chimp Paradox, Professor Steve Peters
Requirements
What do I need to do?
Risks
High, Medium, Low
Resources
(1) Internal, (2) External,
(3) Derailers
How to address the risk of derailment
Risk reduction in the recruitment process
▪ Always assess for derailers
▪ New hires stay longer
▪ Organisation is aware of derailers and able to align resources with derailment activities
Benefits to Clients
▪ Understand work-related stress as a consequence of under and over stimulation
▪ Reduce risk for hiring Managers – ‘”what you see is what you get”
▪ Reduce attrition rates
▪ Targeted support for new hires – onboarding.
How to address the risk of derailment
Risk reduction in existing employees
▪ Self-awareness – help them understand which aspects of their personality could lead to
derailment
▪ Focus on reducing business risk – ensuring potential derailment factors are a key aspect of
leadership development is likely to have clear benefits in terms of managing and reducing risk to
the business
▪ Coaching and development - In a developmental context, addressing potential derailment factors
is not simply a case of sending someone on a training course to learn some useful skills (although
this has its place). Rather, considerable personal development and experiential learning is likely to
be required for someone to learn to accept, better understand and finally manage their
derailment factors. With this in mind, coaching leaders to tackle their derailment factors is likely
to result in improvements over a period of time.
Derived from the DSM 5 (Diagnostic and Statistical Manual)
But we’re not talking about ‘abnormal psychology’…
Stubborn
Unpredictable
Detached Unconventional
Rigid
Individualistic
Hesitant
Meticulous
Boldness
Dramatic
Casual Intense
Over-sensitive
Dependent
Tough-minded and assertive in
pursuit of own goals, prepared to
break rules to get things done. May
give limited consideration to
others’ feelings when seeking to
overcome obstacles and trying to
deliver results.
Tends to be firm in own opinions
but risks continuing down one path
relentlessly rather than changing
course if the situation demands it.
May be unreceptive to others’
views.
Cautious when faced with
challenging situations, prefers to
look carefully at all possibilities
before taking action. Risk averse
and slow to make changes unless
they have the full support of
those around them.
Focused on organising tasks and
ensuring details are completed, but
may set unreasonably high
standards for self and others,
risking micro-managing others
activities.
Has strongly held views on many
issues, tends to be inflexible when
faced with information that does
not align with their view. May
ignore voices which disagree with
their perspective.
Reliant on the group for support
and encouragement and less
willing to make decisions without
input from others. May lack own
opinions, or confidence in own
views.
Prefers an unpressured
environment and avoids risks
where they need to deliver for
others within clear deadlines. May
push back when pressed for
urgency.
Highly charged, competitive and
pursues activities with great
intensity and passion. Shows
consistent energy but may drive
others too hard, failing to
appreciate the need for a realistic
and healthy pace at work.
Sensitive to criticism, pessimistic
and finds it had to bounce back
from setbacks. Likely to be
distrusting of others.
Works independently from others,
tends not to look for support
during challenging situations and
instead focus on own activities.
Tends not to share how they are
feeling or seek counsel.
Focused on finding novel
approaches to problems which
may not be grounded in practical
realities. Looks for unusual and
creative solutions but may not test
these against data or the views of
others.
Excitable, volatile and erratic,
tends to respond more emotionally
to events as they occur. May
behave supportively when things
are going well but be distant and
confrontational with others if
they feel under pressure.
Expects to be appreciated by
others and enjoys being the centre
of attention. Wishes to stand out in
the group and lead events. Has a
strong need to be heard and may
react negatively if contribution
is not valued highly.
Bold, assertive and confident with
a tendency to take risks. Holds own
status in high regard, promoting
own achievements and demanding
recognition. May present an overly
positive image to get what they
want.
The SOVA Potential Derailers
Questions?
About Talent Grader:
Talent Grader portal is one of its
kind designed to help HR and
Recruitment professionals make
informed decisions about the
assessments and also help
improve the future design of
assessments by sharing their
honest and constructive
feedback online.
We also give a voice to test
users by providing a mechanism
for them to feedback on their
experience through reviews of
products. This brings together
the experience of test users with
the expertise of test providers
and as such promotes
continuous improvement of test
products.
What Next?
Sign up for a FREE TRIAL SOVA Personality Assessments and/or Bespoke Personality
Assessment based on SOVA Personality https://bit.ly/3iQrS80
Or
Book a call with Piers using the link : https://PiersTalentpraxisGroup.as.me/Webinar27121
renu@talentgrader.com, +44 (0) 773 0444 949
https://www.talentgrader.com/

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Leadership Derailment

  • 1. Co-hosted by Recognising and responding to the warning signs of leadership derailment Renu Gundala, Talent Grader and Piers Courage-Jones, Talentpraxis Group
  • 2. About Renu Gundala ▪ Founder of Talent Grader ▪ Talent Grader is a dedicated assessment platform that supports HR & recruitment professionals and SMEs to place right people in right jobs by using reliable and valid talent assessments ▪ 15+ years of experience in recruitment ▪ Design and delivery of recruitment strategy for c-suite roles ▪ Led on continuous process improvement projects in recruitment in public and charity sectors ▪ Delivered assessment centres for leaders and managers using variety of talent assessments with a focus on candidate experience and D & I +44 (0) 773 0444 949 Renu@talentgrader.com https://www.talentgrader.com
  • 3. About Piers Courage-Jones ▪ Founder & Director ▪ Chartered Psychologist ▪ Chartered Scientist ▪ Associate Fellow of the British Psychological Society ▪ 20+ years’ experience of assessing people using a wide array of assessments, has personally assessed over 22,000 people globally ▪ Guest Speaker and Masterclass Deliverer for KornFerry Group’s psychologists and clients on the links between evolutionary behaviours, our hard-wired need to avoid risk and associated derailment behaviours and the implications for organisational effectiveness ▪ Has also worked closely with some of the Industry ‘Giants’, including Roger Holdsworth (co-founder of SHL & TalentQ) and Dr Alan Bourne (Founder of SOVA Assessments) +44 (0) 1271 864016 piers@talentpraxisgroup.com www.talentpraxisgroup.com
  • 4. Recognising and responding to the warning signs of leadership derailment. Piers Courage-Jones CPsychol, CSci, AFBPsS.
  • 5. What we will aim to cover today 1. Leaders under pressure 2. Recognising derailment 3. Addressing derailers
  • 6. The personality of an individual plays a key role in this process from a psychological perspective, with increased risk of extreme behaviours occurring when under acute or continued pressure. Much of the early research relates to the clinical understanding of personality disorders. Responding to change - the evolutionary need to avoid risk The ‘fight or flight’ response ▪ Triggers the stress response at a physiological level ▪ Stress is the ‘perceived’ inability to deal with an external stressor ▪ Behavioural and physiological symptoms – all align to derailers with clear ‘warnings’ beforehand Personality and Derailment
  • 7. The 3 R’s and understanding our behaviours √ √ The Human/ Computer (5-10%) Source: The Chimp Paradox, Professor Steve Peters Requirements What do I need to do? Risks High, Medium, Low Resources (1) Internal, (2) External, (3) Derailers
  • 8. How to address the risk of derailment Risk reduction in the recruitment process ▪ Always assess for derailers ▪ New hires stay longer ▪ Organisation is aware of derailers and able to align resources with derailment activities Benefits to Clients ▪ Understand work-related stress as a consequence of under and over stimulation ▪ Reduce risk for hiring Managers – ‘”what you see is what you get” ▪ Reduce attrition rates ▪ Targeted support for new hires – onboarding.
  • 9. How to address the risk of derailment Risk reduction in existing employees ▪ Self-awareness – help them understand which aspects of their personality could lead to derailment ▪ Focus on reducing business risk – ensuring potential derailment factors are a key aspect of leadership development is likely to have clear benefits in terms of managing and reducing risk to the business ▪ Coaching and development - In a developmental context, addressing potential derailment factors is not simply a case of sending someone on a training course to learn some useful skills (although this has its place). Rather, considerable personal development and experiential learning is likely to be required for someone to learn to accept, better understand and finally manage their derailment factors. With this in mind, coaching leaders to tackle their derailment factors is likely to result in improvements over a period of time.
  • 10. Derived from the DSM 5 (Diagnostic and Statistical Manual) But we’re not talking about ‘abnormal psychology’… Stubborn Unpredictable Detached Unconventional Rigid Individualistic Hesitant Meticulous Boldness Dramatic Casual Intense Over-sensitive Dependent Tough-minded and assertive in pursuit of own goals, prepared to break rules to get things done. May give limited consideration to others’ feelings when seeking to overcome obstacles and trying to deliver results. Tends to be firm in own opinions but risks continuing down one path relentlessly rather than changing course if the situation demands it. May be unreceptive to others’ views. Cautious when faced with challenging situations, prefers to look carefully at all possibilities before taking action. Risk averse and slow to make changes unless they have the full support of those around them. Focused on organising tasks and ensuring details are completed, but may set unreasonably high standards for self and others, risking micro-managing others activities. Has strongly held views on many issues, tends to be inflexible when faced with information that does not align with their view. May ignore voices which disagree with their perspective. Reliant on the group for support and encouragement and less willing to make decisions without input from others. May lack own opinions, or confidence in own views. Prefers an unpressured environment and avoids risks where they need to deliver for others within clear deadlines. May push back when pressed for urgency. Highly charged, competitive and pursues activities with great intensity and passion. Shows consistent energy but may drive others too hard, failing to appreciate the need for a realistic and healthy pace at work. Sensitive to criticism, pessimistic and finds it had to bounce back from setbacks. Likely to be distrusting of others. Works independently from others, tends not to look for support during challenging situations and instead focus on own activities. Tends not to share how they are feeling or seek counsel. Focused on finding novel approaches to problems which may not be grounded in practical realities. Looks for unusual and creative solutions but may not test these against data or the views of others. Excitable, volatile and erratic, tends to respond more emotionally to events as they occur. May behave supportively when things are going well but be distant and confrontational with others if they feel under pressure. Expects to be appreciated by others and enjoys being the centre of attention. Wishes to stand out in the group and lead events. Has a strong need to be heard and may react negatively if contribution is not valued highly. Bold, assertive and confident with a tendency to take risks. Holds own status in high regard, promoting own achievements and demanding recognition. May present an overly positive image to get what they want. The SOVA Potential Derailers
  • 12. About Talent Grader: Talent Grader portal is one of its kind designed to help HR and Recruitment professionals make informed decisions about the assessments and also help improve the future design of assessments by sharing their honest and constructive feedback online. We also give a voice to test users by providing a mechanism for them to feedback on their experience through reviews of products. This brings together the experience of test users with the expertise of test providers and as such promotes continuous improvement of test products. What Next? Sign up for a FREE TRIAL SOVA Personality Assessments and/or Bespoke Personality Assessment based on SOVA Personality https://bit.ly/3iQrS80 Or Book a call with Piers using the link : https://PiersTalentpraxisGroup.as.me/Webinar27121 renu@talentgrader.com, +44 (0) 773 0444 949 https://www.talentgrader.com/