1. OBJECTIVE
To be givenanopportunitytoworkinan environmentwhere I could
furtherdevelopmyskills,utilize mystrengthsandenhance myknowledge
invariousaspectsthat couldbe useful inthe nearfuture as well asinany
givenposition.
EXPERIENCE
Secretary
JemBlockTrading | ADL Auto Repairs and Paint
Manila, Philippines
January2012 – July2013
> Auditingvendorreceipts
> Recordedall supplierprofilesandtransactions
> Managed all customerandsupplierinquiriesregardingthe
merchandise,varioussweepstakesandpromotions,delivery
schedules,andcomplaints.
> Managed payroll formechanicsandshophands
> Managed all sponsorrelations
> Organizedeventsandtrackdaysfor the ADL Racing Team(Circuit
Showdown,PetronasCup,GT200, variouscar showsand private
show casing)
Academic Support Officer
Global Learning Support|Australian Instituteof ProfessionalEducation
Manila,Philippines
July 2013 – August 2014
> Ensuredmultiple skillsinconversingwithAustralianstudentsand
motivatingthemtocontinue withtheirstudies.
> Providedsupporttosecondchance learnerswhoare takingthe
Diplomaof BusinessandManagementandthe Diplomaof
HospitalityandTourism
> Frequentexposure tobusinesswriting.
> Createdweeklyreportsonmy students’ progressandtheirstatus
withassessments.
> Attendedmonthlysoftskillstrainingonbusinesswriting,
motivational speaking andothercommunicationskills
> Providedexceptional customerservice tonew studentsand
individualsinterestedinfurtheringtheireducationwithAIPE
Laryann
a
Sabanda
l
Santiag
220 South 37th
Street
San Diego, California
92113
ria.santi22@gmail.com

2. Page 2
Part-time Bartender
TwelveTen by Collab Inc.
Makati City,Philippines
August 2013 – November 2013
> Basic pre and postservice dutiessuchasclean-up,restocking,
inventory,managingreservationsanddoingvariousoff site duties.
> Floorservice andbartending.
> Maintainingthe cleanlinessand organizationof bartopduring
service hours
> Assistedintrainingnew hires.
Customer Service Supervisor
Tiger Air Australia | Manila Office
Manila,Philippines
August 2014 –April 2016
> Trainedandleada teamof 42 customerservice agents.
> Provided excellentcustomerservicetoloyaltycustomers
> Monitoredandassessedprogressanddevelopmentof newhires;
providedside-by-sidetrainingwhennecessary.
> Assisted employeesundermysupervisionwith customerinquiries
that require managerial level assistance
> Oversaw the ticketing/check-inoperationsof all assignedflights
duringa scheduledworkshift
> Createdanddistributedworkschedulesforagentsundermy
supervisionweeklyandattendedtoanyagentneedswhenunable
to comply.
On Call Substitute Teacher
Unalaska City SchoolDistrict
Unalaska,Alaska
July 2016 – October 2016
> Providedassistance indistrictofficeandfrontdeskwhenneeded
> Aidedteachersandthe highschool principal withadministrative
and clerical needs.
> Executeddailylessonplansandsupervisedclassroomsforgrades
1-12.
> Providedteacherswithdetaileddailyreports,attendance,
disciplinaryreportsandgradedquizzesandotherpapersfor
teachersto review uponreturn

3. Page 3
Assistant Production Coordinator
Original Productions|Discovery Channel
Unalaska,Alaska
October 2, 2016 – October30, 2016
> Workedunderthe supervisionof the ExecutiveProducerand
ProductioncoordinatorforDiscoveryChannels’The Deadliest
Catch Season13
> Assistedthe Production Coordinatortoprepare anddistribute
shootingschedules,crew andcastlists,call sheets,production
reports,movementorders,scriptsandscriptrevisions.
> Assuredthe propersetupfor productionoffice,maintainedand
closeddownthe ProductionOffice,ordered furniture,equipment
and supplies.
> Ran general errandsandpick-upsforthe producer,camera-men,
techsupervisorandproductionCoordinator
Certification
Typing Certificate
Obtained October 2016
First Aid Certificate
Obtained October 2016
CPR Certificate
Obtained October 2016
*all certificates availableupon request
SKILLS
> Excellentcommunicationskills inbothEnglishandTagalog
> Abilitytowork effectively withateam
> Studentmentalityandtrainability
> Detail andgoal oriented
> Reliable andefficientatmultitasking
> Exemplarywritingskills
> Abilitytocommunicate ideasandstrategiesclearly
> People andrelationsorientedresultinginwide spectrumof contactsand
networks.
> Precise touchtypingandediting

4. Page 4
SOFTWARE & PROGRAMS
 Microsoft Word, Excel
and PowerPoint
 Microsoft Outlook
 Microsoft Visio
 Microsoft CRM
 Chronos Biometrics
and trackers

 Google Calendar and
Spreadsheet
 FoxFire Logistics
 SkyScanner Ticketing
and flight management
 Dropbox
EDUCATION
St. Paul University
Quezon City,Philippines
April 2012- January2015
BS Accounting and
Marketing Management
UniversityofAlaska Online
Education
Anchorage,Alaska
October2016- Present
Understanding Domestic
Violence
REFERENCES
Angela Tismo
Human Resource Manager
anjtismo@gmail.com
16/F UnionBank Plaza, Meralco Avenue, Corner Onyx Street
Ortigas Center, Pasig City
Metro Manila, Philippines 1600
(02)211-9901/09175234894
Alicia Dawn LaPlant
Production Co-ordinator
Original Productions
308 W. Verdugo Ave, Burbank, CA 91502
907-359-1686
M. Lynn Crane
Executive Director
Unalaskans Against Sexual Assault & Family Violence (USAFV
PO Box 36, Unalaska, AK 99685
usafved@arctic.net
907-581-3310

5. Page 2
John Conwell
Superintendent
Unalaska City School District
PO Box 570. Unalaska, AK 99685
jconwell@ucsd.net
Jim Wilson
High School Principal
Unalaska City School District
PO Box 570. Unalaska, AK 99685
Erin Reinders
Assistant City Manager
City of Unalaska, Alaska
ereinders@ci.unalaska.ak.us
907-359-1962
Cayley Sheldon
Regional Manager
Black Cup Coffee
Anchorage, Alaska
907-360-3829