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Lan Vu is a licensed pharmacist in Texas with over 9 years of experience working in retail pharmacy settings. She has a PharmD degree from Texas Southern University College of Pharmacy and Health Science. Vu is currently a PIC at Memorial Pharmacy and has previously been a staff pharmacist and PIC at CVS Pharmacy. She has strong skills in patient care, teamwork, technology, inventory management, and customer service.
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- 1. Lan Vu 15310 Colwyn Ln, Jersey Village, TX 77040 cell: 832-282-7029 vu.lan35@yahoo.com ______________________________________________________________________________ ______________ PROFESSIONAL SUMMERY Licensed pharmacist in Texas with PharmD degree and nine+ years of providing top-notch pharmacy services in a retail setting. Dedicated to providing the highest quality patient care possible. Excels at teamwork, conflict resolution and making sound decisions under pressure. SKILLS HIGHLIGHT · Excellent telephone etiquette · HIPAA trained · Extensive medical terminology knowledge · Patient counseling expert · Microsoft Word, Excel · Dependable · Attention to detail · Fast learner · Inventory management · Efficient and accurate · Strong decision-making ability · Expert understanding of Medicare and Medicaid processes PROFESSIONAL EXPERIENCE Memorial Pharmacy PIC 2011- current CVS Pharmacy staff and PIC 2004-2011 Entered new patient profiles and prescriptions into medication input software system. Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters. Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists. Verified accuracy and completeness of information on prescription and refill requests. Strictly maintained customer and patient confidentiality. Advised customers on the selection of medication brands, medical equipment or healthcare supplies.
- 2. Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls. Managed pharmacy inventory through proper medication ordering, returns and inter-store transfers. EDUCATION AND TRAINING Texas Southern University College of Pharmacy and Health Science PharmD 2005 Houston, TX Univeristy of Houston Central Campus undergraduate studies Houston, TX